What evidence can you share that demonstrates the impact of the engagement?
The traffic to our website has increased and our marketing team can easily publish new content. Our blog has also been very active and the landing pages for our events have brought us new leads. We're very happy with everything.
How did they perform from a project management standpoint?
Since we were working on a tight deadline, we talked to them almost every day via email. They're not a large team (there are about 15 of them), so they always communicate with each other and make sure the project is moving forward. If there were any issues, they addressed them quickly.
What did you find most impressive about them?
We were impressed with the quality of their design. They understood all of our expectations.
Are there any areas they could improve?
Their testing could use some improvement, but everything else went very well.
Do you have any advice for potential customers?
If you clearly convey your expectations, you can trust them to deliver exactly what you need.