My Consumer Brand

BACKGROUND

Please describe your company and position.

I am the Founder of Built Ventures

Describe what your company does in a single sentence.

We are a development company focusing exclusively on Wordpress and Shopify.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire My Consumer Brand to accomplish?

• Design and Strategy along with design

SOLUTION

How did you find My Consumer Brand?

Referral

Why did you select My Consumer Brand over others?

Referred to me

How many teammates from My Consumer Brand were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought in My Consumer Brand to help boost our visibility in the US. They worked on building our brand and designed our website based on that. We're handling the development part in-house right now, and once it's ready, MCB will take care of promoting it through SEO and digital marketing.

Working with Tapasya was a great experience—she really got what we needed, shared helpful insights, and was super patient with all our questions. She made sure we ended up with a great-looking website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No measurable outcomes so far. The designs we received are quite visually pleasing. We'll see more measurable outcomes when we move on the the next phase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were in touch with Tapasya. She was very proactive. Always available. We mostly communicated during India mornings and US evenings.

What was your primary form of communication with My Consumer Brand?

Virtual Meeting

What did you find most impressive or unique about this company?

Their availability, detailed discussions, and a lot of personal touch were impressive.

Are there any areas for improvement or something My Consumer Brand could have done differently?

Honestly I can't think of anything.

BACKGROUND

Introduce your business and what you do there.

I'm the general manager of Opel Solutions, an IT company. We're a San Diego-based digital agency offering digital marketing, e-commerce, web development, software solutions, and design services to help businesses grow and succeed online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with My Consumer Brand?

We wanted to increase our client base and generate more leads from US-based businesses for our services.

SOLUTION

What was the scope of their involvement?

My Consumer Brand formulated a business strategy to improve our brand positioning. The deliverables were brand assets and marketing materials, which were then utilized in a targeted outreach campaign to generate more leads. The details were as follows:

Market Positioning & Differentiation Framework: Clear category positioning, competitive landscape mapping, and a refined value proposition that defines the brand.

Revenue-Driven Growth Roadmap: A structured 90–180-day execution plan aligning acquisition, conversion, and retention channels directly to measurable revenue targets.

Go-To-Market & Customer Acquisition Strategy: ICP definition, buyer journey mapping, channel prioritization, and offer architecture designed to shorten sales cycles and increase conversion efficiency.

Performance & KPI Governance Model: Defined success metrics, attribution framework, reporting dashboards, and decision-making structure ensuring strategy translates into predictable growth.

What is the team composition?

We worked with 6–10 teammates from My Consumer Brand.

How did you come to work with My Consumer Brand?

My Consumer Brand was referred to me. I chose them over other options because they were a great culture fit, and their company values aligned with ours.

What is the status of this engagement?

We worked together from October–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw an increase in the number of leads on our website's contact form and higher engagement and lead generation from our email campaigns. We had a 20% increase in email clicks and a 25% increase in contact form submissions. These improvements have been sustained for now.

How did My Consumer Brand perform from a project management standpoint?

All deliverables were on time, and communication was prompt. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

My Consumer Brand's brand insights for the US market were impressive. They had a grasp of the typical pain points of B2B customers that we were targeting.

Are there any areas they could improve?

They delivered what we asked for.