Mutarex Digital

BACKGROUND

Please describe your company and your position there.

I'm the owner of a liquor store in Detroit. We sell deli foods, liquor, wine, and convenience products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mutarex Digital, and what were your goals?

Social media management, Instagram Ads, SEO, and Google Ads

SOLUTION

How did you select this vendor and what were the deciding factors?

Knew him from family. He was affordable and gave me a clear idea on how he would get us more customers.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Not sure what marketing tools they used, but they created a brand guide and ran our online ads.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with the owner directly

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

For every $2 we spent, we gained a new customer. Customers spend on average of $12 at our store.

How effective was the workflow between your team and theirs?

Their workflow was very good. I did almost no work to get this going.

What did you find most impressive or unique about this company?

The talent, communication, and straightforwardness.

Are there any areas for improvement or something they could have done differently?

Having an portal where we can see how many hours we're add for on-demand access.

BACKGROUND

Please describe your company and your position there.

I am the owner of a medical and recreational cannabis edible company that serves patients across Michigan.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mutarex Digital?

We hired Mutarex to manage our social media pages and to create new package designs.

What were your goals for this project?

We wanted to increase engagement on our social media pages and modernize our bags.

SOLUTION

How did you select Mutarex Digital?

Word of mouth.

Describe the scope of their work in detail.

Their work was very creative and impressive. We've already seen a 200% increase in engagement this month compared to our previous month. Very modern and clean designs.

What was the team composition?

I worked directly with the owner and their senior designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was a complete success. The bags look GREAT and our social media pages are succeeding greatly.

How effective was the workflow between your team and theirs?

Very easy to communicate with them because we were given access to a client portal in which we can check updates on progress without having to call or text them.

What did you find most impressive about this company?

We are thoroughly impressed with their work ethic and creativity. They are very skilled in both.

Are there any areas for improvement?

Honestly, no. I'm impressed with everything about this company. I can fully rely on them to take care of business because they've proven so.