Musemind

BACKGROUND

Please describe your company and your position there.

I am the founder of a ux design firm focused on research based in uae.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Musemind, and what were your goals?

We wanted to develop applications , animated prototype , branding services.

SOLUTION

How did you select this vendor and what were the deciding factors?

Via instagram

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had zoom meetings , discussed what the vision we wanted , and the whole team was really productive.

How many resources from the vendor's team worked with you, and what were their positions?

3 team members , CEO and designers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The branding was very interesting, and their quality is the best i have seen so far.

Describe their project management style, including communication tools and timeliness.

Everything was very easy to manage, I was updated frequently and their dedication is truly genuine.

What did you find most impressive or unique about this company?

Musemind is very skilled in their field — they've delivered exactly what I need from them.

Are there any areas for improvement or something they could have done differently?

I think that everything was perfect.

BACKGROUND

Please describe your company and position.

I am an executive at OstoBuddy

Describe what your company does in a single sentence.

Provides digital services helps clients enhance their online presence, streamline operations, and drive growth through customized technology solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Musemind to accomplish?

• Enhance User Experience: By refining the app's interface and functionality, the goal was to make ostomy management more intuitive and user-friendly for ostomates.
• Modernize Visual Identity: Updating the app's design elements to reflect a more contemporary and engaging aesthetic, aligning with current design trends.
• Increase Brand Recognition: Through cohesive branding strategies, the rebranding sought to strengthen OstoBuddy's presence in the ostomy care community.

SOLUTION

How did you find Musemind?

Referral

Why did you select Musemind over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Musemind were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The OstoBuddy rebranding initiative focuses on refreshing the brand identity, improving user experience, and ensuring consistency across digital and print materials. Below is a detailed breakdown of the scope of work and key deliverables.

Scope of Work

1. Mobile App Redesign (Figma)
   Complete UI/UX revamp to improve usability and accessibility.
   Redesign app screens in Figma, including onboarding, dashboard, tracking features, and notifications.
   Develop interactive prototypes for user testing.
   Implement accessibility improvements to support a diverse user base.
   Provide design system documentation (components, buttons, fonts, and spacing guidelines).
2. Logo Recreation
   Modernize the OstoBuddy logo while maintaining brand recognition.
   Ensure logo scalability for various applications (app icon, web, print).
   Provide multiple file formats (SVG, PNG, AI, EPS) for versatile use.
3. Brand Messaging & Identity Development
   Define a clear and compelling brand voice that resonates with the ostomy care community.
   Craft a tagline and key brand statements for marketing materials.
   Align messaging across all platforms for a cohesive brand experience.
4. Website Redesign
   Revamp the OstoBuddy website with a fresh UI/UX design.
   Ensure mobile responsiveness and SEO optimization.
   Create a landing page for app promotion.
   Improve content structure for clarity and accessibility.
   Provide Figma design files and developer handoff documentation.
5. Flyer Creation
   Design marketing flyers and promotional materials for print and digital distribution.
   Include brand-consistent visuals, messaging, and call-to-action elements.
   Provide multiple flyer variations for different use cases.
6. Dashboard UI Design
   Develop a new dashboard interface for users to track ostomy care and supplies.
   Improve data visualization for better user engagement.
   Create a style guide for charts, icons, and typography.
   Ensure UI consistency with the mobile app and website.

Key Deliverables

Branding & Design

• Figma design files for mobile app, website, and dashboard.
• Brand guidelines document (color palette, typography, iconography, design elements).
• Logo files in multiple formats (SVG, PNG, AI, EPS).
• Flyers in print-ready and digital formats.

Digital & Development

• Website design files and developer handoff documentation.
• Dashboard UI components and design system.

This comprehensive rebranding ensures OstoBuddy delivers a modern, user-friendly, and cohesive brand experience across all platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased User Engagement: Achieve a 20% increase in active users within three months post-launch, measured through app session duration and retention rates.
• Improved Brand Recognition: Boost website traffic by 30% and social media engagement by 25%, tracked through Google Analytics and social insights.
• Higher Conversion Rates: Increase app downloads and sign-ups by 15%, driven by the new website and marketing materials, measured through app store analytics and conversion tracking.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• On-Time Delivery: Musemind Agency consistently met project deadlines, ensuring all design assets were delivered as scheduled.
• Responsive to Needs: The team was highly responsive, quickly addressing feedback and adapting designs to align with OstoBuddy’s vision.
• High-Quality Execution: Delivered polished, user-friendly designs with attention to detail, ensuring a seamless rebranding experience.

What was your primary form of communication with Musemind?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Musemind Agency's ability to blend user-centric design with seamless project execution while maintaining responsiveness and attention to detail made them stand out.

Are there any areas for improvement or something Musemind could have done differently?

No recommendations, their team was phenomenal to work with.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Momenta

Describe what your company does in a single sentence.

Building Deepfake Voice & Scam Call Detection

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Musemind to accomplish?

• Build our Company Branding from Scratch
• Build our MVP APP UI

SOLUTION

How did you find Musemind?

Online Search

Why did you select Musemind over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned
• Professional & Great First Impression

How many teammates from Musemind were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Branding Package:

▪ Logo Design: High-resolution logo with variations for different formats.

▪ Brand Guidelines: Typography, color palette, and style guide to ensure consistency across all branding materials.

Mobile App Design:

▪ UI/UX Design: High-fidelity interactive designs for both mobile platforms.

▪ Prototype: Clickable app prototype showcasing core functionalities.

Feedback and Revisions:

▪ Iterations based on client feedback for both branding and app design phrases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All assigned deliverables were completed. The entire Musemind team worked thoughtful, professional, and efficient throughout the whole process. As we discussed during our initial call, our goal was to complete everything as quickly and efficiently as possible. We’ve done our best to avoid delays and streamline the process to ensure a smooth experience for both sides.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There were small delays but these are expected in such projects. The team's attitude was very positive and both us and the Musemind team worked together to finish everything as fast as possible.

What was your primary form of communication with Musemind?

Email or Messaging App

What did you find most impressive or unique about this company?

Musemind was very professional compared to other agencies, and work was high quality as well. We are grateful to pass along paths with them.

Are there any areas for improvement or something Musemind could have done differently?

Everything was smooth but sometimes there were delays in  communication which ı assume is because of their busy timelines and work overload.

BACKGROUND

Please describe your company and position.

I am the Chairman / CEO of Rivertel, Lunchbox, Flight

Describe what your company does in a single sentence.

Rivertel.com provided telcommunications to global citizens.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Musemind to accomplish?

• Build a great user experience for users
• Build a great brand site for investors

SOLUTION

How did you find Musemind?

Linkedin

Why did you select Musemind over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Musemind were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We built the Rivertel.com website in-house initially, but we wanted to bring in an exceptional external team to elevate it further.

While I’ve traditionally worked with American agencies, Rivertel serves Bangladesh, and I wanted to hire the best agency without compromising on quality or work ethic. That’s when we partnered with Musemind, and we couldn’t be happier with the results.

Musemind reimagined our design, UI/UX, and development across 16+ sites, bringing consistency and cohesion to our brand. They truly understood our vision and delivered beyond expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 • Unified Branding: We aimed to establish a cohesive and consistent brand identity.

 • User-Friendly Design: Our priority was a website that’s intuitive and easy to navigate, ensuring a seamless user experience.

 • Engagement Metrics: We wanted to track how long customers stay on the site to understand engagement.

 • Checkout Optimization: Measuring checkout rates was essential to evaluate and improve conversion performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management for this was an absolute favorite of mine—I love this team and won’t be using anyone else.

The CEO personally checked in with me every two weeks to see how the project was progressing. He even sent me this link to write a review if I was happy.

 • Sirajum: An exceptional project manager—organized, focused, and persistent. Exactly what you need in a PM to keep things moving smoothly.

 • Shaer: Extremely business-savvy with high emotional intelligence. Anytime issues arose, he stepped in and resolved them quickly and effectively.

 • Design Team: Incredible at sharing incremental edits and making adjustments. Their attention to detail and collaborative approach made a huge difference.

Highly recommend this team!

What was your primary form of communication with Musemind?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their cost is bangaldesh based, their output is better than most/all US agencies. 

Are there any areas for improvement or something Musemind could have done differently?

None right now.

BACKGROUND

Please describe your company and position.

I am the Product Manager of Pick.a

Describe what your company does in a single sentence.

I am the Product Manager of a Food Delivery Service based in the United Arab Emirates, specializing in research-driven digital solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Musemind to accomplish?

• When seeking to develop applications, we knew we needed a partner to translate our vision into reality. Musemind caught our attention, offering the expertise we were looking for.

SOLUTION

How did you find Musemind?

Dribbble

Why did you select Musemind over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Musemind were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intrigued by their portfolio, we decided to collaborate. We engaged in Zoom meetings, sharing our vision and goals. They shared the quote with us according to our requirements, and we signed a contract before starting the project. Musemind was to deliver a mobile application’s UI/UX Design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The design they provided was captivating, reflecting their impeccable quality standards. Their work stands as the best I've encountered so far. Their attention to detail and commitment truly set them apart.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Musemind's project management style was impressive. Communication was smooth, and I was frequently updated on the project's progress. Their genuine dedication and responsiveness made managing the project effortless.

What was your primary form of communication with Musemind?

Virtual Meeting

What did you find most impressive or unique about this company?

What struck me most about Musemind is their unmatched skill in their field. They proved to be the ideal partner, delivering precisely what we needed. Their professionalism was evident throughout the collaboration.

Are there any areas for improvement or something Musemind could have done differently?

In all honesty, I can't pinpoint an area for improvement. Everything about our collaboration was flawless.

BACKGROUND

Please describe your company and position.

I am the Video Game Programmer of Regal

Describe what your company does in a single sentence.

Regal, a subsidiary of the Cineworld Group, operates one of the largest and most geographically diverse theatre circuits in the United States, consisting of 6,787 screens in 505 theatres in 42 states along with American Samoa, the District of Columbia, Guam and Saipan as of April 30, 2022. We believe that the size, reach and quality of the company's theatre circuit provides its patrons with a convenient and enjoyable movie-going experience. We are committed to being “The Best Place to Watch a Movie!”

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Musemind to accomplish?

• Web Development

SOLUTION

How did you find Musemind?

• Referral
• Clutch Site

Why did you select Musemind over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Musemind were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Musemind's Web Development service exceeded expectations. Their expertise brought our vision to life flawlessly. From responsive design to seamless e-commerce integration, their scope of work was comprehensive. Key deliverables included a user-friendly interface, swift loading times, and robust security. Musemind truly transformed our online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Musemind, a stellar Web Development partner! They seamlessly brought our vision to life, creating a user-friendly site that boosted traffic by 40% and doubled our online leads. Their skillful execution and prompt communication made the collaboration a true success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Musemind's Web Development exceeded expectations. Their impeccable project management ensured on-time delivery of every element. Their responsiveness to our needs was remarkable, turning ideas into a seamless online reality. Truly impressed with their efficient approach.

What was your primary form of communication with Musemind?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Musemind's web development exceeded expectations. Their intricate design and seamless functionality transformed our digital presence. What truly impressed was their dedication to tailoring solutions to our brand, resulting in a site that stands out. A commendable blend of creativity and technical prowess.

Are there any areas for improvement or something Musemind could have done differently?

Musemind's web development prowess was remarkable. They brilliantly transformed our vision into a stunning, functional website. However, a slightly quicker project delivery would enhance the experience. Overall, Musemind's expertise is impressive, with room for even smoother timelines.

BACKGROUND

Please describe your company and position.

I am the Coordinator of a non-profit company

Describe what your company does in a single sentence.

Education based non-profit

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Musemind to accomplish?

• Upgrading the website UI/UX
• Improving the overall website quality

SOLUTION

How did you find Musemind?

Online Search

Why did you select Musemind over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Musemind were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Work required to do a complete re-design of the existing website with multiple pages. Some pages were more complex, like the book reading pages. They had to deliver the entire design and complete the front-end development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There were multiple pages. Eash page was unique and played a different purpose on the website. The scope of work required them to work on the entire website and add a few additional pages. They also had to pick colors that matched out design, logo, and theme.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was the best experience I've ever had with a UI/UX company. Not only did they meet deadlines, but they also met and exceeded my expectations. They were very timely and quick with their work and responses. I barely had to follow up. They definitely are the best UI/UX company I've worked with so far. I would recommend them in a heartbeat.

What was your primary form of communication with Musemind?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They work as a well-managed and qualified team. And everyone is good at their job. So even though I only had to exchange messages with one or two of them, behind the scene, it was well communicated.

Are there any areas for improvement or something Musemind could have done differently?

None. 

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a cybersecurity monitoring company that serves cloud-first businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Musemind?

We hired Musemind to assist with all our brand design and a number of corresponding assets, including web and print assets and event booth design. We needed a holistic engagement.

SOLUTION

What was the scope of their involvement?

Musemind provided us with branding and design services. We worked with them for a number of years and in various iterations. The first thing they did for us was to develop our brand guidelines, making sure our color schemes, font, and brand marks were consistent. 

From there, they redesigned and built our WordPress website, including our home page, product page, company page, about us page, and integrations. 

For the designs, we provided examples of things we liked, Musemind brought examples, and we collaborated with them to find a middle ground. At the start of each project, they interviewed stakeholders and provided reference examples to understand better the style that would resonate with us. After calibrating, they worked incrementally to ensure that their work aligned with our brand vision. Musemind worked iteratively and checked in with our stakeholders frequently to ensure they were moving in the right direction. 

What is the team composition?

I worked with Musemind’s CEO and founder, a project manager, a developer, and a designer. 

How did you come to work with Musemind?

I’ve known Musemind’s CEO and founder for many years, and we had worked together before. I chose them because they do great work. 

How much have you invested with them?

We spent over $50,000 with Musemind. 

What is the status of this engagement?

We worked with Musemind from March 2020–December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to Musemind’s work, we saw increases in web traffic and brand awareness. They were very prolific and had an extensive catalog of examples. Therefore, they could walk us through the various trade-offs of each option and how things might resonate with our buyers. Moreover, they stayed fairly modern. 

Musemind’s body of work was valuable for us as a customer. They were a good partner in showing us the range of options and helping influence how we moved forward with a project. 

How did Musemind perform from a project management standpoint?

They delivered on time and within the budget. Musemind was prompt, and their deliverables were good; we had no issue getting what we needed on time. We used Asana and Trello for project management. 

What did you find most impressive about them?

Musemind was creative, fast, and had a good eye for quality. Moreover, they had a good understanding of where the market was moving regarding design standards. 

Are there any areas they could improve?

Nothing they needed to improve comes to mind; I enjoyed working with them and refer them when I have the opportunity. 

Do you have any advice for potential customers?

Design projects are high-stakes, so you must come in with a vision of what you want and be ready to work with a partner with different insights and knowledge about the market. Having a firm understanding of what your customers need and like is important.

BACKGROUND

Please describe your company and your position there.

I am the founder of an influencer marketing platform based in Australia

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Musemind- UI/UX Design agency?

We hired Musemind to create a product design for our SaaS platform to get it ready for development

SOLUTION

How did you select this vendor?

We searched online for the best UI/UX designer company and found Musemind via Upwork, read their reviews and look up their portfolios, we find that they have received a lot of good reviews from their past clients, and their design are very trendy. We have chosen them based on their reviews, portfolios and cost estimate.

Describe the project in detail and walk through the stages of the project.

Their team conducted intensive research through the resources provided by us, gone through all the materials, then they came up with a product roadmap, user flow, wire frame, high fidelity, as our project has 3 different users, they carefully come up with the intuitive design for all 3 different users to make sure they are user friendly etc.

And finally, they do not hesitate to create those missing screens according to our instruction, they are very cooperative and pleasant to work with througout the whole project.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 1 UX Researcher, 1 Design Manager, and 2 Product Designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very pleased with the deliverables from Musemind. Their UI/UX served as the foundation for our platform, and we are now going to start developing our platform according to it, they also provided us with full high fidelity design and documentation, which makes it easy for our developers to follow to build the platform.

How effective was the workflow between your team and theirs?

They communicate with us pretty much every working day and keep us posted with the progress of their work.

What did you find most impressive or unique about this company?

They were very patient with my request, and even go extra miles to come up with new ideas on how we can execute the features and monetise the platform. Their design is beautiful and user friendly too, and they are very knowledgeable in the UI/UX designning field.

Are there any areas for improvement or something they could have done differently?

The project got dragged for a bit, if they can include more resources to speed it up that would be great. But overall, I am quite satisfied with it too, as I understand it is a big platform to start off with.

BACKGROUND

Please describe your company and your position there.

I am Nedin Hamzah, Senior Software Engineer at CISSDM. I lead the on-going development of our CISSDM software initiative that separates us from the competition.​

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Musemind- UI/UX Design agency?

As for the goals, We were looking to improve the user experience and User interface for our existing saas products. We hired musemind to redesign our enterprise SD-WAN Software.

SOLUTION

How did you select this vendor?

We have looked Some freelance design agency on various platform like upwork, Clutch, Toptal and we did few meetings with few agency and musemind was one them. We wanted an agency with small team who will take care our project like their own and produce great product. We wanted a company with the necessary technical expertise like competitor research, Information artichetct, Motion graphic, Visual design, and Usibility. We found Musemind-UI/UX Design agency is great fit our project and we went with them.

Describe the project in detail and walk through the stages of the project.

We have looked at Some freelance design agencies on various platforms like Upwork, Clutch, and Toptal and we did a few meetings with a few agencies and musemind was one of them. We wanted an agency with a small team who would take care of our project like their own and produce a great product. We wanted a company with the necessary technical expertise like competitor research, Information artichetct, Motion graphic, Visual design, and usability. We found Musemind-UI/UX Design agency is great fit our project and we went with them.

How many resources from the vendor's team worked with you, and what were their positions?

There were a lot of people on the team. Fahad in Sayeed (Head of Design) and Maksud Alam (Senior product designer) are the designers, and Sahriar (Creative director) is our main coordinator. We’ve also met with Nasir (CEO) 3 times in Zoom Calls

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our main challenge was, when user use to land to Software they could not find few functionality and features we are providing but musemind has played a great role on it. They bring some creative solution for use literally multiple solution what we loved very much especially our users. Now the site looks very professional, clean and user friendly. The platform UX is simple and great.

How effective was the workflow between your team and theirs?

The project was well organized, managed, staffed and was timely finalized without any budget runoffs. Musemind’s project manager drove each aspect of the design initiative. They used clickUp for project management tool and slack for communication. They keep us on task, Musemind led daily standup meetings to ensure scope, impediments, and questions were resolved each day. Finally The project was well organized, managed, and was timely finalized.

What did you find most impressive or unique about this company?

The CEO, Nasir is very knowledgeable in business and provides much guidance. Our relationship with Musemind has been enriching for many reasons, Musemind brings a world-class set of project management, design, and collaboration processes and tools critical towards ensuring fast-paced high-value Software design. They exceeded our overall expectations in terms of quality and attention to detail. Musemind is a company easy to do business with.

Are there any areas for improvement or something they could have done differently?

I will provide 5 Stars in all terms like professionalism, quality of work, collaborative environment, and true partnership! I didn’t find any reason to provide them 4 stars :)