Musemind

Please describe your company and your position there.

I am the founder of a ux design firm focused on research based in uae.

For what projects/services did your company hire Musemind, and what were your goals?

We wanted to develop applications , animated prototype , branding services.

How did you select this vendor and what were the deciding factors?

Via instagram

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had zoom meetings , discussed what the vision we wanted , and the whole team was really productive.

How many resources from the vendor's team worked with you, and what were their positions?

3 team members , CEO and designers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The branding was very interesting, and their quality is the best i have seen so far.

Describe their project management style, including communication tools and timeliness.

Everything was very easy to manage, I was updated frequently and their dedication is truly genuine.

What did you find most impressive or unique about this company?

Musemind is very skilled in their field — they've delivered exactly what I need from them.

Are there any areas for improvement or something they could have done differently?

I think that everything was perfect.

Introduce your business and what you do there.

I’m an executive at a cybersecurity monitoring company that serves cloud-first businesses.

What challenge were you trying to address with Musemind?

We hired Musemind to assist with all our brand design and a number of corresponding assets, including web and print assets and event booth design. We needed a holistic engagement.

What was the scope of their involvement?

Musemind provided us with branding and design services. We worked with them for a number of years and in various iterations. The first thing they did for us was to develop our brand guidelines, making sure our color schemes, font, and brand marks were consistent. 

From there, they redesigned and built our WordPress website, including our home page, product page, company page, about us page, and integrations. 

For the designs, we provided examples of things we liked, Musemind brought examples, and we collaborated with them to find a middle ground. At the start of each project, they interviewed stakeholders and provided reference examples to understand better the style that would resonate with us. After calibrating, they worked incrementally to ensure that their work aligned with our brand vision. Musemind worked iteratively and checked in with our stakeholders frequently to ensure they were moving in the right direction. 

What is the team composition?

I worked with Musemind’s CEO and founder, a project manager, a developer, and a designer. 

How did you come to work with Musemind?

I’ve known Musemind’s CEO and founder for many years, and we had worked together before. I chose them because they do great work. 

How much have you invested with them?

We spent over $50,000 with Musemind. 

What is the status of this engagement?

We worked with Musemind from March 2020–December 2021.

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to Musemind’s work, we saw increases in web traffic and brand awareness. They were very prolific and had an extensive catalog of examples. Therefore, they could walk us through the various trade-offs of each option and how things might resonate with our buyers. Moreover, they stayed fairly modern. 

Musemind’s body of work was valuable for us as a customer. They were a good partner in showing us the range of options and helping influence how we moved forward with a project. 

How did Musemind perform from a project management standpoint?

They delivered on time and within the budget. Musemind was prompt, and their deliverables were good; we had no issue getting what we needed on time. We used Asana and Trello for project management. 

What did you find most impressive about them?

Musemind was creative, fast, and had a good eye for quality. Moreover, they had a good understanding of where the market was moving regarding design standards. 

Are there any areas they could improve?

Nothing they needed to improve comes to mind; I enjoyed working with them and refer them when I have the opportunity. 

Do you have any advice for potential customers?

Design projects are high-stakes, so you must come in with a vision of what you want and be ready to work with a partner with different insights and knowledge about the market. Having a firm understanding of what your customers need and like is important.

Please describe your company and your position there.

I am the founder of an influencer marketing platform based in Australia

For what projects/services did your company hire Musemind- UI/UX Design agency?

We hired Musemind to create a product design for our SaaS platform to get it ready for development

How did you select this vendor?

We searched online for the best UI/UX designer company and found Musemind via Upwork, read their reviews and look up their portfolios, we find that they have received a lot of good reviews from their past clients, and their design are very trendy. We have chosen them based on their reviews, portfolios and cost estimate.

Describe the project in detail and walk through the stages of the project.

Their team conducted intensive research through the resources provided by us, gone through all the materials, then they came up with a product roadmap, user flow, wire frame, high fidelity, as our project has 3 different users, they carefully come up with the intuitive design for all 3 different users to make sure they are user friendly etc.

And finally, they do not hesitate to create those missing screens according to our instruction, they are very cooperative and pleasant to work with througout the whole project.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 1 UX Researcher, 1 Design Manager, and 2 Product Designers.

Can you share any outcomes from the project that demonstrate progress or success?

We are very pleased with the deliverables from Musemind. Their UI/UX served as the foundation for our platform, and we are now going to start developing our platform according to it, they also provided us with full high fidelity design and documentation, which makes it easy for our developers to follow to build the platform.

How effective was the workflow between your team and theirs?

They communicate with us pretty much every working day and keep us posted with the progress of their work.

What did you find most impressive or unique about this company?

They were very patient with my request, and even go extra miles to come up with new ideas on how we can execute the features and monetise the platform. Their design is beautiful and user friendly too, and they are very knowledgeable in the UI/UX designning field.

Are there any areas for improvement or something they could have done differently?

The project got dragged for a bit, if they can include more resources to speed it up that would be great. But overall, I am quite satisfied with it too, as I understand it is a big platform to start off with.

Please describe your company and your position there.

I am Nedin Hamzah, Senior Software Engineer at CISSDM. I lead the on-going development of our CISSDM software initiative that separates us from the competition.​

For what projects/services did your company hire Musemind- UI/UX Design agency?

As for the goals, We were looking to improve the user experience and User interface for our existing saas products. We hired musemind to redesign our enterprise SD-WAN Software.

How did you select this vendor?

We have looked Some freelance design agency on various platform like upwork, Clutch, Toptal and we did few meetings with few agency and musemind was one them. We wanted an agency with small team who will take care our project like their own and produce great product. We wanted a company with the necessary technical expertise like competitor research, Information artichetct, Motion graphic, Visual design, and Usibility. We found Musemind-UI/UX Design agency is great fit our project and we went with them.

Describe the project in detail and walk through the stages of the project.

We have looked at Some freelance design agencies on various platforms like Upwork, Clutch, and Toptal and we did a few meetings with a few agencies and musemind was one of them. We wanted an agency with a small team who would take care of our project like their own and produce a great product. We wanted a company with the necessary technical expertise like competitor research, Information artichetct, Motion graphic, Visual design, and usability. We found Musemind-UI/UX Design agency is great fit our project and we went with them.

How many resources from the vendor's team worked with you, and what were their positions?

There were a lot of people on the team. Fahad in Sayeed (Head of Design) and Maksud Alam (Senior product designer) are the designers, and Sahriar (Creative director) is our main coordinator. We’ve also met with Nasir (CEO) 3 times in Zoom Calls

Can you share any outcomes from the project that demonstrate progress or success?

Our main challenge was, when user use to land to Software they could not find few functionality and features we are providing but musemind has played a great role on it. They bring some creative solution for use literally multiple solution what we loved very much especially our users. Now the site looks very professional, clean and user friendly. The platform UX is simple and great.

How effective was the workflow between your team and theirs?

The project was well organized, managed, staffed and was timely finalized without any budget runoffs. Musemind’s project manager drove each aspect of the design initiative. They used clickUp for project management tool and slack for communication. They keep us on task, Musemind led daily standup meetings to ensure scope, impediments, and questions were resolved each day. Finally The project was well organized, managed, and was timely finalized.

What did you find most impressive or unique about this company?

The CEO, Nasir is very knowledgeable in business and provides much guidance. Our relationship with Musemind has been enriching for many reasons, Musemind brings a world-class set of project management, design, and collaboration processes and tools critical towards ensuring fast-paced high-value Software design. They exceeded our overall expectations in terms of quality and attention to detail. Musemind is a company easy to do business with.

Are there any areas for improvement or something they could have done differently?

I will provide 5 Stars in all terms like professionalism, quality of work, collaborative environment, and true partnership! I didn’t find any reason to provide them 4 stars :)

Please describe your company and your position there.

I am the CEO of a New York-based SaaS startup working with ecommerce companies

For what projects/services did your company hire Musemind- UI/UX Design agency?

Our web-based product needed some new UX elements as well as web animations.

How did you select this vendor?

We got in touch with Nasir, who presented multiple past projects corresponding exactly to our needs. He was quick to reply and understood our requirements right away.

Describe the project in detail and walk through the stages of the project.

Our web app is made of dozens of views, some of them in need of new iterations. Our project started with a Zoom call to go over the initial requirements, our current design, and app. Nasir was our main point of contact and delivered new work daily, with multiple variations, allowing us to exchange feedback and iterate rapidly. We started adding new layers to the project and got each phase deliver weekly, reviewed with our team and ultimately implemented.

How many resources from the vendor's team worked with you, and what were their positions?

Two of us were interacting with Nasir alone during the whole project.

Can you share any outcomes from the project that demonstrate progress or success?

The animations were phenomenal and really brought our product to life, immediately noticed by our customers. We were able to launch our new features within days instead of weeks or months.

How effective was the workflow between your team and theirs?

Communication was fluid, over Slack and Zoom, and we were able to get updates or ask for them several times a week.

What did you find most impressive or unique about this company?

Their ability to produce high-quality, on-brand design elements and animation within days was a game changer!

Are there any areas for improvement or something they could have done differently?

As our project got bigger, it required us to set up more project management not to lose any key requirements.

Please describe your company and your position there.

I'm the founder and CEO of WEB3 Development FZCO, a company registered in Dubai which has 5 shareholders.We're building platforms in the WEB3 Space.

For what projects/services did your company hire Musemind- UI/UX Design agency?

We've hired Musemind to help us build the UI/UX design for one of our upcoming projects which is a Spend2Earn Multichain NFT Marketplace.

How did you select Musemund- UI/UX Design agency?

I've selected the vendor on Upwork platform, I've had multiple calls with different UI/UX companies but Musemind was the one we choose because of the exprience they have, the portfolio of clients and also because of the human interaction we've had with Nasir.

Immediatly after we've jumped on a zoom call, we've felt that Nasir is very kind and genuine and he also seemed very proffesional.

Describe the project in detail and walk through the stages of the project.

Our project is basically a online marketplace for digital art (NFTs). The project has multiple elements and multiple pages and we've needed someone to be able to understand our vision first and then to execute based on the documentation we've provided them.

The Musemind team did some research and they've studied the documentation we've provided and we had no issue when it came to the implementation side.

The team understood perfectly the overall vision, they also came up with suggestions and from there we've started working on it step by step with them providing us parts of the project and then us reviewing them and so on.

How many resources from the Musemind- UI/UX Design Agency team worked with you, and what were their positions?

I don't know exactly how many people have worked in our project but I would say between 3-5.

Can you share any outcomes from the project that demonstrate progress or success?

Our project is not yet launched but based on the feedback we got from our team and from the people that have seen the work that Nasir and his team has done, I can confidently say that we're ready to compete with the top-level projects on our field.

How effective was the workflow between your team and theirs?

This is one of the strong points of this company. The workflow was flawless and everything went smooth.

What did you find most impressive or unique about this company?

The fact that Nasir, the person whom we've interacted with, was very genuine and interested in our project. He was very involved in the proccess of creation by making sure that he understood every bit of detail possible about what our goals are and what we're trying to create.

Are there any areas for improvement or something they could have done differently?

There is always room for improvement but from our point of view and based on the interaction we had with them, there is nothing that comes into my mind.

Please describe your company and your position there.

I am an executive at an EdTech startup in Australia. We're building a SaaS platform in the education sector.

For what projects/services did your company hire Musemind- UI/UX Design agency?

We hire Musemind to design the UX and UI of our SaaS platform from scratch.

How did you select this vendor?

We came across Musemind's portfolio on Dribbble and we were very impressed by their designs and case studies.

Describe the project in detail and walk through the stages of the project.

We started with an initial Zoom call with Musemind CEO, in which we provided our roadmap and sketched out the initial user requirements. Afterward, we were allocated a project manager and a full-time UX/UI designer, who worked closely with us to design different screens for our app.

There are multiple stages in the design process, including conducting UX research, creating a mood board, creating the user flows, designing the low-fidelity (lo-fi) screens, and finally delivering the high-fidelity designs. Later, an animator also joined the project to help animate the final Figma prototypes.

How many resources from the vendor's team worked with you, and what were their positions?

We work with a project manager, a UI designer, and an animator.

Can you share any outcomes from the project that demonstrate progress or success?

The project is still ongoing, but so far, the main screens that Musemind delivered already look really good with intuitive UX and clean UI.

How effective was the workflow between your team and theirs?

The project manager was very responsive. We talk regularly via Slack and have weekly meetings. The designer posts a daily standup to keep us up to date on what is currently being worked on.

What did you find most impressive or unique about this company?

We really love the UI ideas that the Musemind team came up with. All of the designs look very clean and modern.

Are there any areas for improvement or something they could have done differently?

The UX research stage took a bit longer than we expected. One suggestion to improve is to ask the client more probing questions during this stage to gain a better understanding of the business requirements.

Please describe your company and your position there.

I am Co-Founder in Konoom.

For what projects/services did your company hire Musemind- UI/UX Design agency?

Design UI/UX interface for Konoom Administration Panel

How did you select this vendor?

Trough the selective process of interviews and sample designs works.

Describe the project in detail and walk through the stages of the project.

We had a need to redesign of whole Admin/Consumer Panel used by our Enterprise Clients and improve UX/UI experience

How many resources from the vendor's team worked with you, and what were their positions?

We worked together with Project Manager and 4 designers.

Can you share any outcomes from the project that demonstrate progress or success?

We were happy that we found the best UI/UX Design agency and best product design agency to work with. We will definitely continue to work with them as we have greatest output.

How effective was the workflow between your team and theirs?

5 stars experience and colaboration

What did you find most impressive or unique about this company?

The pre-research of our niche and valuable knowledge of our needs with very fast implementation of what was agreed.

Are there any areas for improvement or something they could have done differently?

They can improve internet connection to have better experience over our calls.

Please describe your company and your position there.

Amazing Work. Delivered before time. Best UI/UX Design agency.

For what projects/services did your company hire Musemind- UI/UX Design agency?

Our existing UI was dull so we wanted to enhance it. The musemind team did the job perfectly and transformed it into an amazing-looking application.

How did you select this vendor?

Came across their portfolio while searching online. Was impressed by their work and contacted them.

Describe the project in detail and walk through the stages of the project.

Our product is a fintech app that allows users to do transactions across multiple Defi protocols. It also helps users with discovery and secured access to Defi.

How many resources from the vendor's team worked with you, and what were their positions?

3 resources. Website UI redesign and Mobile app redesign

Can you share any outcomes from the project that demonstrate progress or success?

Their work is amazing. They are indeed the best design agency.

How effective was the workflow between your team and theirs?

It was smooth and awesome.

What did you find most impressive or unique about this company?

Everything was amazing - work, communication, designs, etc

Are there any areas for improvement or something they could have done differently?

Everything was good

Please describe your company and your position there.

We are a SaaS service company located in China. We provide ERP management services for practitioners of cross-border e-commerce. I'm the product manager of our company. 

For what projects/services did your company hire Musemind- UI/UX Design agency?

Design the whole ERP mobile APP Mobile APP design of the whole set of ERP.

How did you select this vendor and what were the deciding factors?

We found the agency on Behance. Because they have a lot of experience in APP design and data visualization in the past, which meets our requirements.

Describe the project in detail and walk through the stages of the project.

Musemind offers several different visual styles for reference. Communicate positively. Output according to our requirements. The efficiency is very high. Musemind. Several different visual styles will be provided for our reference. Actively communicate. Output according to our requirements. high efficiency

How many resources from the vendor's team worked with you, and what were their positions?

Musemind Designer and project manager

Can you share any outcomes from the project that demonstrate progress or success?

Our team and our boss are very happy with their output.

How effective was the workflow between your team and theirs?

Work efficiency is very high. Communicate effectively. Most content can be produced within 2 weeks

What did you find most impressive or unique about this company?

The output is efficient. The output quality is high. Professional data visualization skills

Are there any areas for improvement or something they could have done differently?

If possible, maybe consider offering Chinese services