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delivering complex, scalable web solutions

4.8
3 reviews

MTR Design is a Bulgarian software development consultancy with proven track record in delivering complex, scalable web solutions.

We are a 14-person web development shop with substantial experience in Python, Java and PHP development specialised in building complex, scalable web solutions. Our engineers are very experienced (besides our core technologies we have done occasional gigs with RoR, Lua, and lately Go), and most of them are working together for more than 5 years, and some - even more than 10.

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$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2005
Show all +
Sofia, Bulgaria
headquarters
other locations
  • 3 East Point, High Street, Seal
    Sevenoaks, KEN TN15 0EG
    United Kingdom
    00447512320760

Portfolio

Key clients: 
Our clients range from mid-sized businesses to large corporations such as Pfizer, Exxon Mobil, Channel 4, Danone, The Telegraph, Nuffield Health, River Cottage, etc. We are working with a number of digital agencies, and we are also acting as development partners of a number of funded startups with industry domains such as the Energy Market, Pharmaceuticals & Healthcare, Social Media, Professional Networks, Travel Industry, Medical and Census Data, and Business Intelligence.

Reviews

4.8
3 reviews
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Custom Web Dev. for Online Advertising Platform

"Our server management and programming costs have gone down while our profits have gone up."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2014 - Ongoing
Project summary: 

MTR Design developed an advertising platform from scratch using multiple technologies, including ReactPHP, Python, and MySQL. Currently, they are working on optimization and mobile development.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Director of Business Development, Optimal Fusion
 
Verified
The Review
Feedback summary: 

The platform developed by MTR Design has become this company’s leading service. The team’s innovative work has attracted multiple Fortune 500 companies, and they continue to develop and optimize the platform for faster performance speeds.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of business development at Optimal Fusion. We are an online advertising boutique specializing in connecting advertisers with consumers. We work with both Fortune 500 and smaller companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MTR Design?

We used to have an old advertising platform that was not always efficient and had limited capabilities. We decided to build a brand new platform instead of fixing the old one, and the time we had to do so was very limited.

SOLUTION

What was the scope of their involvement?

I worked closely with MTR to develop our new online advertising platform from scratch. 

MTR has managed everything including the database, front- and backend coding, and optimization. That platform was originally built using Python, PHP, and MySQL. They have helped us continuously develop the platform for two years now, adding more features, more power, and new innovative solutions to allow the platform to work seamlessly. Recently, MTR recommended switching to ReactPHP and Lua, both of which have helped us process more data and run the platform more efficiently. They also use AWS-Managment for server upgrades each week, and are getting ready to develop an SDK in order for our platform to work in mobile applications.

What is the team composition?

I work closely with the head of MTR and a lead programmer. I have also worked with server developers and am getting ready to begin working with a mobile developer as well.

How did you come to work with MTR Design?

A friend of our CEO recommended them before I joined our company.

How much have you invested with them?

We have spent around $200,000.

What is the status of this engagement?

Our company began working with them in February 2014, and I still work with them every day.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform MTR helped us develop is currently being used by thousands of websites and has attracted top Fortune 500 companies. We have more than 6 million clicks a day and are now also entering the mobile app world.

How did MTR Design perform from a project management standpoint?

I experience amazing communication with them. We use Basecamp as our project management tool, and I have personally developed a close relationship with their programmers. They are very responsive even after hours. 

What did you find most impressive about them?

MTR has taken on the initiative of further optimizing the platform before we even asked them to. Recently their CEO told me they had an idea to help get the platform running quicker and, after I gave them my approval to work on it, they delivered an update two weeks later that has us running 10 times faster. All of this has been done at a very reasonable price, and in fact, our server management and programming costs have gone down while our profits have gone up.

The relationship I have developed with MTR is really amazing and based on my experience what I would describe as the ideal relationship between teams.

Are there any areas they could improve?

No. I think the team is doing great in all fields.

Do you have any advice for potential customers?

Not particularly. I would advise a company to know what they want when they are developing a project. MTR will deliver even if a company has no idea what they are looking for, but the more knowledge one has the faster the results. 

5.0
Overall Score I do not give out fives easily, but MTR truly deserves it.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are very fast and always deliver on time.
  • 5.0 Cost
    Value / within estimates
    They were kind enough to adjust the cost of certain things for us.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I strongly recommended them.

Front-end Dev for Online Services Platform

"The software hasn't needed constant readjusting, so it’s been a very satisfactory experience."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2011 - July 2013
Project summary: 

Building from a previous vendor’s work, MTR used PHP to develop the frontend and backend of a website aimed at gathering and analyzing user feedback. Design work and site maintenance rounded out the engagement.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
CEO, Online Platform
 
Verified
The Review
Feedback summary: 

Consistent site performance and stability and a satisfied user base speak for themselves. Beyond being technically savvy, the MTR team puts customers at ease, engendering trust and a sense that they will deliver creative, on-time solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for an online technology platform that gathers feedback and insights from groups by asking open-ended questions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MTR Design?

The main challenge was how to create a software platform that allows many people to give feedback and also produce a concise view of that group through a self-regulating system.

We needed help to create a PHP frontend for the software to allow for user participation and interaction, as well as with the administration of the system on the backend.

SOLUTION

What was the scope of their involvement?

They mainly did development work but also did some design work on digital assets throughout the system (e.g., buttons).

MTR was involved right from the beginning of the development of the frontend, which needed to plug in to an API created by another contractor. As far as system administration, the development started in 2011 and continued through most of 2012.

After that, MTR was involved on more of a maintenance level. They participated in some additional development sprints, as well as the installation of the system in a couple of client locations.

What is the team composition?

My main point of contact is Milen [Owner, MTR Design]. Over the entire engagement, there’s been 5–6 people assigned to the project.  

How did you come to work with MTR Design?

They were recommended to me by a business contact who'd used them before and was very happy with their work.

What is the status of this engagement?

We started working together around April 2011. The project was finished around July 2013, but there's been continued involvement for support and maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback has been largely very positive, with a high level of user satisfaction. I’m also satisfied because there's been hardly any downtime, there haven’t been any catastrophic issues, and there have been only a few minor issues. The software hasn't needed constant readjusting, so it’s been a very satisfactory experience.

How did MTR Design perform from a project management standpoint?

My limited experience with their project management interface was absolutely fine.

What did you find most impressive about them?

The team at MTR is very professional. Not just coding, but they’re natural problem solvers and technicians. I always had the feeling of being in very good hands.

Are there any areas they could improve?

Nothing jumps out.

Do you have any advice for potential customers?

Spend time talking and planning with them before they start to code. They know what they're doing so if they query something or push back on a topic, listen to what they have to say.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I can't remember them not hitting a deadline.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'm very likely to recommend them.

MVP for Professional Coaching Platform

“We were impressed by their ability to solve problems.”

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4.5

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2016 - Ongoing
Project summary: 

MTR Design built the first version of a platform that features training videos. The team also designed and developed the frontend of the website. They continue to provide maintenance and enhancements.

The Reviewer
 
1-10 Employees
 
Cardiff, United Kingdom
CEO, Training Company
 
Verified
The Review
Feedback summary: 

MTR Design communicated well, sending regular updates that helped keep the project on track. Aside from project management, they also excelled at finding solutions.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a tech startup that produces and offers e-learning videos to individuals, companies, and universities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MTR Design?

MTR built our first initial minimum viable product (MVP). They continue to help us with monthly maintenance work and other developments.

What were your goals for this project?

Our goal was to have an MVP that would help us secure new clients and further support their learning needs.

SOLUTION

How did you select this vendor?

They were recommended by one of their previous clients.

Describe the project in detail.

They designed, developed, and launched the entire backend system for us. They also designed and built our frontend website.

What was the team composition?

We dealt directly with two members of their team.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

The project was delivered within budget and on time.

How effective was the project management?

The project management was effective. MTR uses a system called Basecamp, so we had good communication with our account manager. We were in regular contact with the team, who sent us updates. We always felt that they listened to us.

What did you find most impressive about this company?

We were impressed by their ability to solve problems as well as their communication.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer