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MSPAssist

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MSP Outsourcing Partner - RMM, NOC and IT Support

MSPAssist is a product of Technospecs Technologies Pvt Ltd. We are ISO 9001:2008 certified IT company with strong presence on Internet for being a preferred IT support partner company for MSP businesses. We offer wide range of support to the MSP businesses in taking care of their RMM tools like Kaseya, Connectwise and more, offering the IT support for L1 - L3, NOC and after-hours coverage for their business and project related support. Our support covers 24 hours a day and 365 days a year. We are Microsoft Gold partner company and have affiliation to other IT vendors like VMWare, Cisco and Sonicwall.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    10 - 49
  • Year founded
    Founded 2010

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.6 /5

    What Clients Have Said

    MSPAssist offers competitive pricing, with clients reporting costs around $5,000 monthly, totaling $50,000–$60,000 annually. Clients appreciate the value for cost, citing quality support and flexibility, although some suggest improvements in staff availability and communication.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 3 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    MSPAssist Review Insights

    Overall Review Rating

    4.8
    • Quality 4.6
    • Schedule 4.8
    • Cost 4.6
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Strong Interpersonal and Communication Skills

      Clients appreciate the excellent interpersonal skills and proficient communication style of MSPAssist’s team, which has contributed to smooth collaboration and integration with client teams.

    • Proficient in NOC Management

      Reviews highlight MSPAssist's ability to manage Network Operations Center activities effectively. Clients appreciate the quality and reliability of the IT NOC support provided.

    • Initial Communication Issues Resolved

      While some clients experienced initial communication issues, these were resolved over time, leading to more effective and streamlined workflows.

    • Effective Project Management

      MSPAssist’s project management skills are well-regarded. Clients report good communication, regular video calls, and efficient handling of weekly goals and operational tasks.

    • Skilled and Dedicated Team

      Clients consistently note the high skill level and dedication of MSPAssist’s team members. Specific engineers have been highlighted for their vital contributions and integration into client teams.

    • Successful Automation Services

      MSPAssist has successfully assisted clients with automated services such as Windows patching, antivirus management, and backup services, which has been critical for client operations.

    MSPAssist Reviews

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    Industry
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    Outsourced Network Services for IT Company

    • IT Managed Services
    • $10,000 to $49,999
    • Jan. 2019 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are always willing to implement any work flow we need."

    Oct 1, 2019
    President, Digicom Healthcare Solutions
    John Newcomb
    Verified
    • Information technology
    • Santa Rosa, California
    • 1-10 Employees
    • Online Review
    • Verified

    MSPAssist provided outsourced network operations center activities for an IT services company.

    Managed Services for IT Company

    • IT Managed Services
    • $10,000 to $49,999
    • Jan. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    3.5
    Willing to Refer
    5.0

    "They have excellent interpersonal skills..."

    Sep 26, 2019
    Virtual CIO, IT Company
    Anonymous
    Verified
    • Other industries
    • San Diego, California
    • 11-50 Employees
    • Online Review
    • Verified

    MSPAssist augments internal resources by providing managed IT services to third-party clients. Their responsibilities include automated windows patching and antivirus management.

    Help Desk Support for IT Services Company

    • IT Staff Augmentation
    • Less than $10,000
    • July 2019 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    4.5

    "We have been able to quickly handle tickets in a quicker fashion."

    Sep 22, 2019
    Owner, IT Services Company
    Anonymous
    Verified
    • Information technology
    • Portland, Oregon
    • 1-10 Employees
    • Online Review
    • Verified

    MSP Assist provided outsourced technical support for an IT company's support requests. They handled support tickets and the ConnectWise automation setup. 

    Showing 1-3 of 3 Reviews

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