Best in MSP Support Services - MSPAssist

MSPAssist is a division of Technospecs Technologies Pvt Ltd which is an ISO 9001:2008 certified IT company and is specialized in providing the back end support for the MSP businesses. MSPAssist effectively utilizes and manage the various MSP tools for making it work better for our clients. MSPAssist has strong knowledge of various technologies in IT businesses these days and this makes it a preferred choice for many MSP businesses.

 

 
$1,000+
 
< $25 / hr
 
10 - 49
 Founded
2010
Show all +
Mohali, India
headquarters
other locations
  • 422 Richards St, Suite 170
    Vancouver, BC V6B 2Z4
    Canada

Portfolio

Kaseya administration and development

MSPAssist offers a complete care for the Kaseya RMM for MSP businesses. Our RMM administrators would cover all the modules that Kaseya offers and make them run as per the business requirements for the MSP. MSPAssist has worked on many Kaseya deployments for various MSP businesses of different sizes. The Kaseya administration services from MSPAssist offers the following:


  • Patch management Script writing
and automation, monitoring enhancement and alert resolution via automation,
  • Reporting Policy management, Backup administration and reporting AV and AM management.

  • Our Kaseya administration and management service for the MSP businesses would let MSP businesses to focus on their helpdesk more reliably. Kaseya RMM tool if is configured properly would help the MSP businesses run their helpdesk more effectively by reducing the man hours towards the resolution for the tickets and collecting the critical information needed for various tasks.

    Connectwise Automate Administration and Development

    MSPAssist is a leading company that has been assisting MSPs since 2010 and offers the best ConnectWise Automate development and management consultancy. We have always been a premium choice for the MSPs for outsourcing their IT infrastructure management services specially when it comes to the management of tools like ConnectWise Automate

    and Kaseya.The Connectwise administration services from MSPAssist offers the following


    • Advanced Development
    • Monitoring and Management
    • Patch Management for Windows Machines
    • Reporting for Assets and Monthly Health
    • Optimization for Managed Machines
    • Upgrade for Servers
    • Backups
    • Antivirus
    • Scripting


    We not only hold expertise in RMM development and management but also provide services like NOC, PSA application support, helpdesk support and anything that helps in running an MSP business smoothly and helps it flourish.


    Remote IT Support

    MSPAssist holds a professional team of IT experts who can provide with the best- in - class remote services to resolve IT issues quickly and efficiently thus helping in remaining the in-house team productive and also reducing costs.


    Remote IT Service Options are:

    • Dedicated & Shared L1-L3 remote support capabilities available.
    • After hours remote support.
    • 24x7 remote
    support.
  • Covering for internal IT staff absence.
  • NOC - Network Operations Center

    MSPAssist provides the services to its clients where the maintenance tasks need to be performed on the machines during the night/ non-working time. These services generally include the following key areas:

    • Windows patch management.
    • Server optimization and monthly check.
    • Audits on the client’s networks.
    • Desktop maintenance and optimization.
    • Backup administration and
    reporting.

    NOC support from MSPAssist is a cost-effective service that is suitable for the MSP business who offer the 24x7 coverage to their customers. The NOC engineers from MSPAssist are experienced in the related tools and technologies and are good in communication. Following is the package information for the NOC support from MSPAssist.

    Microsoft Gold Partner

    Established in the year 2008 MspAssist has been a burgeoning organization and have excelled in providing personalized IT services to the businesses globally.Through all those years in evolution MSPAssist holds pride in associating as Microsoft Gold Partner, Cisco Partner and have been able to hold associations with various other prestigious distributors and resellers like Connectwise Automate software distributor, Microsoft

    Office 265 Cloud Services reseller, Vmware, etc

    Microsoft Gold Business Partner

    Partnerships

    Certified - Prince 2