Can you share any information that demonstrates the impact that this project has had on your business?
This project fundamentally impacted our business for the better. This software enables us to have only one full-time accounts officer remotely looking after stores across Australia. Without this software, we would need to set up multiple offices and not just work from one Head Office. Obviously this drastically reduces operation costs.
We are now able to offer our clients the option of creating, editing and printing their own barcodes from the convenience of their own home, plus the ability to access their sales data from their phone. This was not possible before MRU created our software.
How was project management arranged and how effective was it?
Deadlines were always met with each step along the way. Any teething issues were overcome due to their quick responsiveness and reliability. Even when unforeseen issues occurred that were out of their hands, they were still quick to rectify the issues.
Never did we have any problems communicating with the team whether it was in person, Skype, or email.
What did you find most impressive about this company?
Their confidence in getting the project done. We thought our requirements were almost impossible due to all the complicated factors. MRU knew they could get it done in which they did and exceeded our expectations.
Are there any areas for improvement?