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5.0
2 reviews

MRU Consulting is a Brisbane based company that does custom application and app development across Australia as well as with some USA clients.We are flexible in our approach to each project and client and can provide fixed price, hourly, or hybrid approaches to each project.

Our services mainly include developing business application websites, mobile apps including offline apps and data integrations. We are also one of the few Viewpoint Construction Software consultants and customisation experts in the country. Other services include data and software integration, SQL server development services, Crystal reports writing and rightfax api development.

 

 

 

 

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$5,000+
 
Undisclosed
 
2 - 9
 Founded
2015
Show all +
Brisbane, Australia
headquarters
  • Lvl 54, 111 Eagle Street, Brisbane
    Brisbane, QLD 4000
    Australia
    (07) 3554 1001

Reviews

5.0
2 reviews
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Custom POS Integration for Multi-Location Retail Brand

"Even when unforeseen issues occurred that were out of their hands, they were still quick to rectify the issues."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - July 2017
Project summary: 

MRU Consulting developed a POS integration for a retail chain's storefront. The solution is capable of creating and printing barcodes, has a client dashboard to track retail sales, and integrates with Xero.

The Reviewer
 
11-50 Employees
 
Australia
Lestari Vickers
Director of Retail Operations, My Cube
 
Verified
The Review
Feedback summary: 

Despite the complexity of the project, MRU Consulting was confident that they could deliver. Their software became a defining point for the retail brand, making their internal processes harder to duplicate. Remote barcode creation has also reduced resource needs and, subsequently, operational costs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Director of Retail Operations - Our company is a retail store inside a shopping centre with over hundreds of Cubes within the shop displaying a vast range of innovative, fun products. ​

All these Cubes are mini shopfronts for entrepreneurs who use them as a platform to start their retail business at premium shopping centres around Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MRU Consulting?

We required a completely customised design and implementation of an independent barcoding system, client sales and POS integration system. Due to our complicated backend processes, these systems had to be designed from scratch.

We needed:

  • POS for the shopfront
  • Barcode creation and printing for both shopfront and remotely for clients
  • Retail Dashboard for clients
  • Android and Apple
  • Dashboard for backend use
  • Software integration with Xero

What were your goals for this project?

We needed all of our clients (vendors) to be able to create unique barcodes for each of the products across multiple shop locations. Sales data created at the shopfront needed to be accessed easily by not only the client but at the store level and backend level too.

Due to the number of clients and products and multiple store locations this was very complicated and no other software existed. Furthermore, different data needed to be shown to the different levels of access. Clients were also required to create, edit and print barcodes remotely and easily.

SOLUTION

How did you select this vendor?

MRU was the only vendor who completely understood what was required and had no hesitation in completing this project. They were the only vendor to be able to come up with a solution. We interviewed countless companies including companies outside of Australia - some who said it couldn't be done.

Describe the project and the services they provided in detail.

MRU Consulting designed, developed and implemented an integrated POS system unique to our business. This system is a powerful tool preventing copycat companies trying to duplicate our processes. Because of MRU, no other company can do what we do.

What was the team composition?

We dealt with two people during the project, enabling us to quickly build and test the software. Definitely preferred it this way as we always had someone we knew and trusted that was reliable and quick to respond to us.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project fundamentally impacted our business for the better. This software enables us to have only one full-time accounts officer remotely looking after stores across Australia. Without this software, we would need to set up multiple offices and not just work from one Head Office. Obviously this drastically reduces operation costs.

We are now able to offer our clients the option of creating, editing and printing their own barcodes from the convenience of their own home, plus the ability to access their sales data from their phone. This was not possible before MRU created our software.

How was project management arranged and how effective was it?

Deadlines were always met with each step along the way. Any teething issues were overcome due to their quick responsiveness and reliability. Even when unforeseen issues occurred that were out of their hands, they were still quick to rectify the issues.

Never did we have any problems communicating with the team whether it was in person, Skype, or email.

What did you find most impressive about this company?

Their confidence in getting the project done. We thought our requirements were almost impossible due to all the complicated factors. MRU knew they could get it done in which they did and exceeded our expectations.

Are there any areas for improvement?

Not applicable

5.0
Overall Score Will definitely use them again for future projects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Deadlines were always met, and the project completion surpassed our expectation.
  • 5.0 Cost
    Value / within estimates
    The value that this software has for our company is priceless. Our company wouldn't be where we are without the work of MRU Consulting.
  • 5.0 Quality
    Service & deliverables
    Exceeded our expectations.
  • 5.0 NPS
    Willing to refer
    I would refer MRU Consulting to anyone requiring software development.Without a doubt, they can get it done!

Data Integration for Real Estate Development Company

"They were easy to work with and didn't use technical jargon."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - July 2015
Project summary: 

MRU Consulting integrated a purchase ordering system for a real estate development company. Their team integrated the system into an existing ERP and established automated transfers.

The Reviewer
 
51-200 Employees
 
Brisbane, Australia
Project Manager, Real Estate Development Company
 
Verified
The Review
Feedback summary: 

Their team successfully moved all purchasing orders and established an automated process. MRU Consulting provides quality service within the established timeline and budget. Their team is hard-working and understanding.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a multi-residential and small commercial developer and I was a Project Manager at the time

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MRU Consulting?

MRU Consulting was hired to integrate our estimating / purchase order system with our Vista by Viewpoint Construction ERP

What were your goals for this project?

For residential projects we could easily have thousands of Purchase orders and we needed all of the in our ERP from the estimating software and quickly. So our primary goal was to automate the transfers from the estimating software to Viewpoint

SOLUTION

How did you select this vendor?

MRU was refereed to us in at a Viewpoint Conference

Describe the project and the services they provided in detail.

They demonstrated a successful transfer of PO's on our test system. From there they added logging so we they could find issues if they occurred in the future. We also had daily automated emails that let us compare the qty of purchase orders in both systems per project. So basically we could automatically tell if there where any missing PO's

What was the team composition?

Myself and our IT manager and they had 1 consultant on-site when needed

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We successfully moved all Purchases orders on an hourly basis and had a tool to reconcile that it had been done

How was project management arranged and how effective was it?

They were within the estimated time frame and it was a fixed cost. We had no variations so the project scope was good.

What did you find most impressive about this company?

They were easy to work with and didn't use technical jargon. We go handed the full source code at the end and some basic documentation.

Are there any areas for improvement?

No

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer