Moove It

What evidence can you share that demonstrates the impact of the engagement? 

Our goal was an architecture that could support 2 million calls per day with a throughput for 160 per second, but they delivered a system that supported a throughput of 1,000 per second. This was a crucial project for us—before working with Moove It, we had the potential to lose the customer, but Moove It helped us preserve that contract. Now we’re working on a new phase of the project, making it scalable for more customers.

How did Moove It perform from a project management standpoint?

They always delivered on time. Their management was top notch. I really connected with the team members I interacted with, and developed a personal and professional relationship with them. I can go to them for opinions outside the scope of their work.

They were tasked with constant reports and worked with us even though they were in a different time zone. That often meant working late nights or early mornings to ensure on-time delivery. Despite being an overseas team, their English was phenomenal.

We communicated with them using Jira Atlassian Suite, Slack, and Smartsheets. We had a project manager on our team as well that drove timelines. They gave Moove It tasks which were disseminated from the top level.

What did you find most impressive about them?

Their ability to execute without constant check-ins really sets them apart. They became so integrated within our organization, that they felt like part of our team.

Are there any areas they could improve?

I would be remiss to find something that they don’t do well.

Do you have any advice for potential customers?

Let them do their work. At one point, our project manager was trying to do daily meetings, and the bureaucracy got in their way. Just trust them to get the job done for you.

What evidence can you share that demonstrates the impact of the engagement? 

We’re satisfied with Moove It. Their team is experienced and produces excellent work.

Their communication’s always good too. They also have a convenient way of working. Overall, we’re satisfied with their services.

How did Moove It perform from a project management standpoint?

We worked with a project manager who assigned tasks, led calls, and provided us with weekly updates. We had daily phone calls to track the development’s progress. There was almost constant communication.  

Instead of calling to go back and forth, we tracked their progress remotely.mThey upload every person’s tasks to a project board that everyone can access, so there was great visibility. We were able to see each person’s tasks and their completion. It was effective.

In the beginning, we missed a few deadlines, which happens with development projects. Their team’s knowledgeable and motivated.

What did you find most impressive about them?

I’m able to interact with everyone on their team, which I appreciate. I have a close relationship with their CEO and CTO. Their leadership team’s willing to contribute, which you can’t find in many other companies.

At the beginning of the project, I took a trip to Uruguay and realized that this was a long-term relationship. From the top to the bottom of the company, they’re always there for us. Their entire team is willing to take our call or schedule a meeting.

Are there any areas they could improve?

Their team could work on their schedules. They may set deadlines that aren’t realistic. We readjusted, so it wasn't a big deal. But we would like to have more precise deadlines because missed deadlines could impact our users. Instead of agreeing to deadlines, they could push back to set a realistic schedule. Everything else is just excellent.

Do you have any advice for potential customers?

If you want a company that communicates openly, work with Moove IT. You’re choosing a great team. If you want a team that will excel, Moove It’s the way to go.

What evidence can you share that demonstrates the impact of the engagement?

We were able to successfully deliver this project on time and budget for the client. It is a very high-volume transaction system; we see around 4,000 transactions a minute. We have additional work coming up that we intend to continue to use Moove It for.

How did Moove It perform from a project management standpoint?

The project management on their end is fantastic. They’re easy to work with, and communication is excellent. We have very tight coordination, and they’re like an in-house team. We don’t view them as an external company, but rather a bunch of people that are working on the same team to deliver the product to the client.

We worked on an agile schedule. During the busiest period of development, we had standups every morning at 8:30. We started off the day communicating about projects. We had shared Jira systems and collaborated to create tickets, which we then worked on together. 

What did you find most impressive about them?

Their database, software development, and AWS skills are fantastic. They were a perfect match for the project.

Are there any areas they could improve?

Early on in the project, there was some turnover as people came on and off of the project. It’s hard to say whether that is a pro or a con, since you want to find the right people to fill those roles. It would be nice if we found the right people earlier without some of the misses, but again, it is great that we eventually found the right people. It is hard to say whether that is a negative.

Do you have any advice for potential customers?

We find them to be competitively priced. The reason to go with Moove It is that they are good, not because they are cheap.

What evidence can you share that demonstrates the impact of the engagement?

The way they drove this project forward was remarkable. They deliver high quality, efficient work without wasting any time. 

How did Moove It perform from a project management standpoint?

We were always on the same page, and everything was completed in a timely manner. They’re a responsive, professional group that lets me offer feedback around the clock. We collaborate via Slack, and the developers are always eager to communicate. Whenever we get bogged down in time-consuming details, Moove It helps us shift gears to stay on task. 

They’ve taken ownership of any issues (e.g. internal team changes, issues, or delayed tasks). They recognize the problem, discuss it with me, and make changes accordingly. Working with them is a pleasant process, even when we encounter challenges.

What did you find most impressive about them?

They know their limitations and what they’re capable of. I trusted their abilities because they didn’t claim to be an expert in everything. Whenever they weren’t sure how to do something, they’d research it and then pull other specialists for the task. 

Even though I was unfamiliar with a lot of the technical details, Moove It was very patient with me. In particular, Rafael excels at speaking with laymen about technical subjects. He understands my needs, addresses them, and then brings my ideas to life. 

Are there any areas they could improve?

The biggest challenge was the distance between us, as I like to meet people in-person and some of the coders were from Uruguay. Since the remote work was unknown to me, it made me a little uncomfortable. However, I can’t blame them for that. If I had a choice to work with coders in the states, I’d have chosen that.

Do you have any advice for potential customers?

Potential clients should keep their internal executive leadership in the loop. In particular, the leaders should maintain an open line of communication with the coders. These upper-level employees will manage the project’s progress more efficiently than someone with less technical experience.