Moove It

Please describe your company and your position there.

Disney operates an OTT service business that oversees all consumer-facing digital video subscription services across the company. Disney Streaming is responsible for developing and operating Disney’s direct-to-consumer video businesses globally, including Disney+, ESPN+ and hulu.

As a distribution executive, I am responsible for integrations and scale of our technologies to accomodate Disney growth targets.

For what projects/services did your company hire Moove It, and what were your goals?

As a result of the initial popularity of our OTT services we found ourselves ahead of forecasts and needing additional resources who were capable of learning our culture and our solutions in enough detail that they could hit the ground running with customer integrations and augment the existing development/engineering and support organizations.

How did you select Moove It and what were the deciding factors?

Moove-It had the right blend of agility and knowledge to handle large projects quickly and w/o heavy overhead.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

From kick off through planning to individual customer touch points, Moove-it became a key contributor to the success of our launches. They showed a level of autonomy as vendor that is rarely seen in this industry and required minimal orientation towards the problem.

We needed fluency in the following areas and Moove-it was able to supply the knowledge and experience. Python, Golang, Go, Scala, Javascript, TLS, Apache, AWS DynamoDB, S3, GitLab, Jenkins, LinuxCentOS

How many people from the vendor's team worked with you, and what were their positions?

Over multiple years we have seen between 5 and 10 different individuals from Moove-it engaged over 2-5 different projects.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Projects were deployed ahead of schedule NPS scores increased Local language support in LATAM and EMEA proved invaluable.

Describe their project management style, including communication tools and timelines.

Slack channels Jira instances email Conference bridges VidConferences

What did you find most impressive or unique about this company?

The culture, the people, the personalities and the interest in aligning towards a common goal with our larger business. Moove it became and extension of our business and it never felt like a vendor.

Are there any areas for improvement or something they could have done differently?

none.

Please describe your company and your position there.

I'm the co-founder and the COO at a digital health startup.

For what projects/services did your company hire Moove It?

Moove It was hired to assist our firm with the development of our UX, UI, and brand assets for our product launch.

What were your goals for this project?

The goals of this project were to build a frictionless experience for our consumers while ensuring their path to success was both obviously and achievable. Furthermore, as a team we worked to build an equity that was welcoming, could stand the test of time, and preferred by our target market

How did you select Moove It?

Moove It's team of UX, UI, and graphic designers were an integral part of our success. Through an agile process, and with consistent feedback loops, the Moove It team built, iterated, and executed on our vision flawlessly.

Describe the project in detail.

Moove It's team built the app and portal flow, screens, and wire frame to allow our team to evaluate live what worked and what didn't. From there, the team iterated on changes identified to build out the final work product.

What was the team composition?

Our team included both senior leadership to focus the strategy on consumer behavior and the latest trends, as well as UX and UI experts focused on driving the best experience for the consumer. In a second project, graphic designers and branding experts were brought in to ensure the most relevant experience was leveraged.

Can you share any outcomes from the project that demonstrate progress or success?

We have been very pleased with the work and work product delivered to date by Moove It. Their work was on time, on budget, and on brief.

How effective was the workflow between your team and theirs?

The workflow between the teams was seamless. By meeting two you wouldn't have known who worked for whom. That to me is the test of a good team!

What did you find most impressive about this company?

The ability to build, learn, react, and adjust to the flexible needs and wants of a startup company.

Are there any areas for improvement?

None to date.

Introduce your business and what you do there.

I’m a project manager at Exo Imaging, a medical solutions company that makes handheld ultrasound devices with a cloud platform. It’s a solution specifically for the point of care emergency room.

What challenge were you trying to address with Moove It?

We needed help with development for our solution.

What was the scope of their involvement?

We wanted to build and deploy the interface for the ultrasound transducers on the iPhone. The scope expanded to provide the UI and frontend for the web app version. Now we expanded the contract for Moove It to work on the backend as well. 

They’re mostly using Python and Apple developer kits. We’re going to work together for at least a few more months until the platform is released. After that, the contract will be for more maintenance and new features.

What is the team composition?

For the web, we’re working with one technical leader and one developer. For mobile, we have one developer. There’s one project manager leading the project on their side.

For the backend, there are three people. There’s one QA person and another developer who's mostly just coordinating the backend work.

How did you come to work with Moove It?

I wasn’t here when they were hired originally, but I can speak to why we’re continuing to work with them. Their work ethic and processes are really good.

They’re strong in providing documentation and they have a good methodology, and their work is clean compared to the other contractor company.

What is the status of this engagement?

We started working together in September 2018 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We’re planning to release in October and so far, we’re on track. They’re really patient. Sometimes they have to rework some things because we’re improving what we’re working on. It’s difficult to give metrics but the problem isn’t on Moove It’s side, it’s because we’re changing a lot on our side.

How did Moove It perform from a project management standpoint?

The project manager is really responsive, organized, and on top of things. We put in the request and she comes back the day after. It’s a pleasure working with her. Communication is really easy. They’re super responsive. 

We use Jira for bug tracking. The way Moove It describes everything is really thorough. We always know where we’re going and what they’re doing.

What did you find most impressive about them?

They can easily bring someone on board who is up to speed really quickly. Their developers are really experienced. When they bring on someone new, like when we decided to add the backend work, they came on board and added a significant contribution early on. It didn’t take weeks before they were making progress.

Are there any areas they could improve?

There’s nothing I’d have them improve at this point. Most of the rework they’re doing is because we’re changing our mind.

Do you have any advice for potential customers?

Don’t hesitate to work with them. They will help to guide you in an area that you’re not that experienced. They will give their recommendations but they will do as you wish.

Introduce your business and what you do there.

We’re a startup that provides a psychological and interpersonal assessment for leaders in organizations to examine their professional networks. I’m the founder and CEO.

What challenge were you trying to address with Moove It?

We had the vision and mission of our product worked out. We needed augmented software development help to accelerate the build of the product.

What was the scope of their involvement?

The first phase involved building the assessment infrastructure on the backend. One developer and data science specialist worked with us on that. Now, in the second phase of the project, we’re aiming to get the UI configured and finalized for the launch of the product. 

The design process was quite iterative. We have a CTO and designer in-house, and they had a vision in mind for pulling the development off. Many of the smaller, logistical decisions were left up to them in the development phase. They would often recommend different ways of effectively achieving our goals. Essentially, they took our requirements and made suggestions for improvement as they built out the product.    

One of the solution’s core functions is a network visualization that renders quickly in the UI and browser. It took considerable data science work to ensure that this was handled correctly.  

What is the team composition?

There were three people managing the project. Mike (Technical Architect) was our project manager, and we also worked with Lucas (Technical Architect) and Ignacio (Full Stack Developer). Mike managed the team and made sure they were on track throughout the development. The COO also checked in on us periodically to make sure everything was going well. 

How did you come to work with Moove It?

Our CTO worked with them in the past and had a very positive experience. They’re able to undertake a meaningful staff augmentation, where they fill in the gaps and want to make our business successful. That’s ultimately what led to the decision for us. 

How much have you invested with them?

We spent between $50,000–$100,000 on their work. 

What is the status of this engagement?

We started working together in November 2019, and our teams are still collaborating. We’ve finished most of the requirements but are still working on small bug fixes.

What evidence can you share that demonstrates the impact of the engagement?

Before working with them, we didn’t have a product up and running. They made that possible through developing, and we now have active customers on the product. Getting paid customers on a product is one of the best successes a software company can have. 

How did Moove It perform from a project management standpoint?

They easily plugged into our meeting cadence and Slack channel, so they really felt like a part of the team. If we had deadlines, they worked hard to meet them in their iterative process. They staffed us with the right people at the right times. When new people were introduced to the development, it was always a seamless transition.  

What did you find most impressive about them?

The team was eager to be embedded in the team and work alongside us to solve our problems. They act and feel like part of our team, working to create a true partnership.   

Are there any areas they could improve?

They could offer us some expertise and suggestions surrounding product management. That would be really helpful to us. 

Do you have any advice for potential customers?

Be clear in communications and let them be a part of your team.

Introduce your business and what you do there.

I’m the QA manager of a SaaS company.  

What challenge were you trying to address with Moove It?

We were tasked with building a plug and play APIs in a very tight window. We had to service millions of calls with a very high throughput. We brought Moove It on during the planning phase of the project and they worked with us through execution and delivery.

What was the scope of their involvement?

They received the same scope of work that we were sent from the client. We needed to come up with the strategy and they executed.

For the initial phase of this project, they were responsible for delivering one possible solution based on our requirements. Their deliverables included potential stacks, languages, database solutions, build solutions. They identified the tech stack required to execute our vision and then they were able to deliver a timeline that would satisfy our customer needs.

Not only did they design the architecture for the solution, they helped write the code and build each component along the way.

What is the team composition?

The biggest team we worked with had 5 engineers. They were able to upscale and downscale as necessary.  

How did you come to work with Moove It?

Our management team was looking for an engineering team that could execute this, and I was brought on after they were hired. Management believes in a meritocracy. I think they set them up against our previous service provider on a project and Moove It blew it out of the water.

How much have you invested with them?

We’ve spent about $700,000.

What is the status of this engagement?

The project lasted from November 2018–September 2019.

What evidence can you share that demonstrates the impact of the engagement? 

Our goal was an architecture that could support 2 million calls per day with a throughput for 160 per second, but they delivered a system that supported a throughput of 1,000 per second. This was a crucial project for us—before working with Moove It, we had the potential to lose the customer, but Moove It helped us preserve that contract. Now we’re working on a new phase of the project, making it scalable for more customers.

How did Moove It perform from a project management standpoint?

They always delivered on time. Their management was top notch. I really connected with the team members I interacted with, and developed a personal and professional relationship with them. I can go to them for opinions outside the scope of their work.

They were tasked with constant reports and worked with us even though they were in a different time zone. That often meant working late nights or early mornings to ensure on-time delivery. Despite being an overseas team, their English was phenomenal.

We communicated with them using Jira Atlassian Suite, Slack, and Smartsheets. We had a project manager on our team as well that drove timelines. They gave Moove It tasks which were disseminated from the top level.

What did you find most impressive about them?

Their ability to execute without constant check-ins really sets them apart. They became so integrated within our organization, that they felt like part of our team.

Are there any areas they could improve?

I would be remiss to find something that they don’t do well.

Do you have any advice for potential customers?

Let them do their work. At one point, our project manager was trying to do daily meetings, and the bureaucracy got in their way. Just trust them to get the job done for you.

Please describe your company and your position there.

Therapydia in a US-Based chain of Physical Therapy clinics devoted to retaining our patients for their lifetimes. We use ReferralJET to operated the clinics at scale, providing marketing automation, customer relationship management and business intelligence. I am the CEO of Therapydia.

For what projects/services did your company hire Moove It?

We hired Moove-it to build the marketing automation and business intelligence modules of ReferralJET, and to maintain the existing code base. ReferralJET is proprietary software owned by Therapydia.

What were your goals for this project?

We want ReferralJET to be able to scale across hundreds of clinics and to be able to track patients through their lifetime of relationship with the company.

How did you select this vendor?

Moove-it was recommended by another software group in Uruguay once we outgrew them.

Describe the project and the services they provided in detail.

• Building our Marketing Automations module
• Building our Business Intelligence module
• Upgrading and maintaining our Customer Relationship Management module

What was the team composition?

The team typically consists of 1-3 developers and 1 project manager.

Can you share any information that demonstrates the impact that this project has had on your business?

As healthcare in the US becomes further consumerized and data driven, ReferralJET has helped Therapydia establish a competitive advantage

How was project management arranged and how effective was it?

The Project was effectively managed with two Therapydia employees spending a portion of their time interacting weekly with project managers in Uruguay.

What did you find most impressive about this company?

They were able to replace team members as needed with quality programmers. Efficient use of time. Good English language skills and convenient time zone. Flexibility in dealing with Covid impact on cash flow.

Are there any areas for improvement?

Could use a better third-party collaboration tools (we used Pivotal and the points system is not very useful at the CEO level)

Introduce your business and what you do there.

I’m the CEO of BucksApp, which is a fintech company in the US.

What challenge were you trying to address with Moove It?

We needed a software company to completely develop the BucksApp mobile application. We wanted to hire a team of developers, coders, and a project manager to lead the development.

What was the scope of their involvement?

Moove It dedicated frontend and backend teams as well as a project manager to this project. They coded and integrated the platform with our partners. Their team also worked on the mobile version’s frontend.

They created the platform's screens and UX. A couple of their team members also researched our competition and best practices. Now, their team’s working on a new model to launch

What is the team composition?

The size of the team varies based on our needs. In the beginning, we had a team of around 6–10 people to get the app started. When we launched, we lowered the efforts to 2–4 people to reduce costs. We increased the number of resources to 6–10 to work on our new model.

How did you come to work with Moove It?

We looked at various companies and landed on Moove It. They offered not only the best quality but also the best communication.

How much have you invested with them?

We’ve spent anywhere between $10,000–$20,000 a month on their services depending on the size of the team and the hours worked on the project.

What is the status of this engagement?

We started the project around August 2019, and we’re still working together.

What evidence can you share that demonstrates the impact of the engagement? 

We’re satisfied with Moove It. Their team is experienced and produces excellent work.

Their communication’s always good too. They also have a convenient way of working. Overall, we’re satisfied with their services.

How did Moove It perform from a project management standpoint?

We worked with a project manager who assigned tasks, led calls, and provided us with weekly updates. We had daily phone calls to track the development’s progress. There was almost constant communication.  

Instead of calling to go back and forth, we tracked their progress remotely.mThey upload every person’s tasks to a project board that everyone can access, so there was great visibility. We were able to see each person’s tasks and their completion. It was effective.

In the beginning, we missed a few deadlines, which happens with development projects. Their team’s knowledgeable and motivated.

What did you find most impressive about them?

I’m able to interact with everyone on their team, which I appreciate. I have a close relationship with their CEO and CTO. Their leadership team’s willing to contribute, which you can’t find in many other companies.

At the beginning of the project, I took a trip to Uruguay and realized that this was a long-term relationship. From the top to the bottom of the company, they’re always there for us. Their entire team is willing to take our call or schedule a meeting.

Are there any areas they could improve?

Their team could work on their schedules. They may set deadlines that aren’t realistic. We readjusted, so it wasn't a big deal. But we would like to have more precise deadlines because missed deadlines could impact our users. Instead of agreeing to deadlines, they could push back to set a realistic schedule. Everything else is just excellent.

Do you have any advice for potential customers?

If you want a company that communicates openly, work with Moove IT. You’re choosing a great team. If you want a team that will excel, Moove It’s the way to go.

Introduce your business and what you do there.

I was the lead of front-end design and was responsible for two product lines. One was a satellite specific solution and the other line was an IoT specific solution.

What challenge were you trying to address with Moove It?

We transitioned from another team to the Moove It team as we needed a partner to support our IoT specific solution such as building up the feature set. At the time, we had trouble with our provider in terms of the micromanagement that was necessary. We were lacking product oversight as well as the ability to give strict direction. The team delivered to the letter but didn't think about how the deliverables interacted with the product as a whole, which caused disruption. We couldn’t deliver on features the way the business wanted.

What was the scope of their involvement?

Moove It was instrumental in building out the whole frontend interface—a dashboard. Their team helped us create a platform to present the data that’s feed into the backend, which was developed separately. Predominately, they used an Angular framework for the design.

Essentially, their team built a web view into the data that all of the sensors synched with the system provide. It's an authentication portal that then had a dashboard layer plus additional map details that users could access to drill down to the actual location and pull data off of those individual IoT devices.

Moove It evaluated and tore apart our codebase, which was a task no one else had done. As new features were coming up, their team provided additional feedback based on how a product would disrupt the platform.

What is the team composition?

Originally, we worked with four teammates. Then, we scaled the engagement to include six people.

How did you come to work with Moove It?

When we transitioned to Moove It, the decision to hire their team was out of my realm. Compared to the other vendor, their team took more ownership of the product.

How much have you invested with them?

We spent more than $400,000 with Moove It.

What is the status of this engagement?

I worked with Moove It from January 2019 until the end of July.

What evidence can you share that demonstrates the impact of the engagement? 

At the beginning of the year, we were basically behind on every single feature. The intent was to have the product launch-ready in March of 2019. After two years of working with our previous provider, we still weren’t ready. Within 7 months, Moove It had turned the product around, redesigned the platform twice and had it almost production-ready. 

How did Moove It perform from a project management standpoint?

Moove It was able to communicate constantly through Slack or Zoom. We had a strong project management scrum team. They were always in full attendance at scheduled meetings and were supportive. We had a design review with the UX team that Moove It was always available for. Their lead was able to answer questions, follow up, and available so that we could dig deeper into the project.

When we scaled up, their team become more involved from an actual development perspective. It was as if they were an extension of our team. The relationship wasn't just that we told them what to do and they did it. Rather, their team questioned our perspectives. For example, they would say: “I hear what you’re asking, but it doesn’t fit the way the product’s current architecture. We have these recommendations as an alternative.” Moove It was attuned to what was happening on the development side of the product.

What did you find most impressive about them?

Working with Moove It wasn't like dealing with any other consulting company. Their team held themselves to the same level of quality as our full-time employees. They took the product to be their own not just because they were being paid but because they were pushing themselves. Their team didn’t just take orders. They looked at ways that we could do things differently.

We had a mixed team including senior and junior resources. Their team facilitated helping to bring those junior resources in. They worked with our senior onsite folks to come up with code standards. Even though Angular is a structured language, there are still areas of opportunity where you can make sure that your business has its own engineering practices. Their team helped us develop and validate the practices. They helped us establish consistency across teams.

Are there any areas they could improve?

I can’t think of anything that came up. We did have some code quality issues because we weren’t clear on how we wanted to test it.

Introduce your business and what you do there.

I’m the CTO at a publicly traded company in the US.

What challenge were you trying to address with Moove It?

We’d acquired a company and wanted a consulting company to help us take over the operations of their software platform. In particular, we needed help with the loyalty app, which is built on a Heroku and Ruby on Rails stack. We didn’t have Heroku or Ruby expertise in-house.

What was the scope of their involvement?

Moove It provided their expertise and helped us take over operations. They also did additional development to implement new features.

Subsequently, we had another project for a large sandwich chain. Moove It had done so well with the integration work that we chose them as our development partner on this project. The project just launched, and we’ve been pleased with the results so far. Moove It helped build a mobile wallet, database, and API system.

They’ve built everything in AWS using common Amazon stacks like Aurora Relational Database Service (RDS), Elastic Container Service (ECS), and Elastic Load Balancer (ELB). They did quite a bit of automation in the pipeline as well.

What is the team composition?

I believe we’ve worked with at least six people. Typically, it’s a core team of about four members, and then others join when we need additional expertise in specific areas.

How did you come to work with Moove It?

We’ve found them to be very technically advanced and highly skilled. They were the most competent consulting organization that we interviewed. In the process of working with them, we still think that’s the case.

What is the status of this engagement?

We began working with them in November 2018, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We were able to successfully deliver this project on time and budget for the client. It is a very high-volume transaction system; we see around 4,000 transactions a minute. We have additional work coming up that we intend to continue to use Moove It for.

How did Moove It perform from a project management standpoint?

The project management on their end is fantastic. They’re easy to work with, and communication is excellent. We have very tight coordination, and they’re like an in-house team. We don’t view them as an external company, but rather a bunch of people that are working on the same team to deliver the product to the client.

We worked on an agile schedule. During the busiest period of development, we had standups every morning at 8:30. We started off the day communicating about projects. We had shared Jira systems and collaborated to create tickets, which we then worked on together. 

What did you find most impressive about them?

Their database, software development, and AWS skills are fantastic. They were a perfect match for the project.

Are there any areas they could improve?

Early on in the project, there was some turnover as people came on and off of the project. It’s hard to say whether that is a pro or a con, since you want to find the right people to fill those roles. It would be nice if we found the right people earlier without some of the misses, but again, it is great that we eventually found the right people. It is hard to say whether that is a negative.

Do you have any advice for potential customers?

We find them to be competitively priced. The reason to go with Moove It is that they are good, not because they are cheap.

Introduce your business and what you do there.

Currently, I own a real estate brokerage and development company, but they are helping me with an idea for a startup that would be an entirely new company.

What challenge were you trying to address with Moove It?

They helped me design an MVP of my idea so that I could get it in front of venture capitalists and get seed money to build the startup.

What was the scope of their involvement?

The put together the basic prototype of the program, so they did everything from frontend development, to designing functionalities, all from my basic idea. I sat down with them and they said they could design it, but they also gave me a lot of tips on the expansion of the features. They really helped me flesh out the idea with what they thought people would be interested in as well.

Once I’ve started to receive funding from investors, I’d like to work with them on the full-scale development as well, and we’ve talked about how we would go about that. The product is a scheduling app in a very basic sense, so the plan is to make it work across desktop, iOS, and Android.

What is the team composition?

My main point of contact there was Rafael (Team Leader, Moove It), but whenever we had our meetings it was always the two of us plus Martin (Software Engineer, Moove It) and Guzman (Designer, Moove It). They had a team of developers operating in the background, but I didn’t interact directly with them.

How did you come to work with Moove It?

They were referred to me by somebody I knew through college who does this kind of work on the marketing side. He knew both parties and thought that we would be a good fit, so I called them and visited, and everything seemed to work out well.

How much have you invested with them?

I’ve invested in the $10,000 to $15,000 range so far.

What is the status of this engagement?

I started working with them in May 2019 and we wrapped up the project in August.

What evidence can you share that demonstrates the impact of the engagement?

They took my basic idea and really expanded on it, made it better, and then made it happen. They were able to accomplish everything very quickly, and I’m very pleased with what we’ve accomplished so far.

How did Moove It perform from a project management standpoint?

They were able to keep me really focused on specific parts of the app, which was very helpful for me because I have a lot of different ideas but little direction for how to get started on them.

We established a really good balance of input from them and deference to me that allowed us to get feedback all the time without getting off track.

They were very concise, and very down to earth when it came to establishing goals and sticking to them. Without that, it would have been a much longer and more expensive project, for sure.

What did you find most impressive about them?

The way they were able to take an idea all the way to an actual product was really impressive. In my mind, it seemed to be such a daunting prospect, and they tackled the challenge with ease.

Are there any areas they could improve?

Nothing comes to my mind on what they could have done better.

Do you have any advice for potential customers?

I would just suggest that you sit back and listen. Let them do their job. If you try to be too managerial and insist that they design exactly what you’re telling them to, it’s not going to work out as well or be as enjoyable as if you are willing to listen and trust them to do what’s best for the final product.