What was the scope of their involvement?
Three years ago, we had them do a full new build for us—a custom Shopify-themed website. Since then, they’ve been involved with all the maintenance updates, re-skinning, and any new functionalities.
This year we’re moving forward with them to do a complete ground up rebuild again. The existing platform is kind of dated now. We have some new design and functional challenges for them that are fun, but also challenging. We basically paint the vision and they’re responsible for coming up with realistic ways that they can execute and build those functionalities within the scope of our budget.
There are some functional garment aspects that we really need to communicate effectively, efficiently, and succinctly to our customer base. For those, we developed a set of icons. One of the problems that Monumental solved for us was how to get these icons to appear on the product page. You can roll over the icons to get more information. That was a modification from an existing template, and they solved it for us very well.
Finally, we got into SEO—Monumental are able to create a template that is super easy for us to use and positively affects the SEO. At every stage, they guide us through SEO and put the SEO benefits out on the table so we can choose what the right balance is.
How did you come to work with Monumental?
I didn’t start the relationship, so I’m not sure.
How much have you invested with them?
$20,000–25,000. After our current project, it’ll be around $35,000–40,000.
What is the status of this engagement?
We started working together in 2012 and the work is ongoing.