What evidence can you share that demonstrates the impact of the engagement?
We have a good reputation in the marketplace. Our advertisements with Google, Yelp, and Facebook have been successful. Strong clients are coming in based on our marketing terms and keywords. In terms of visual assets, they've created a beautiful logo based on our philosophy, messaging, and strategy; we use it everywhere.
They've also helped us define a future strategy to grow our business. With bigger ideas in the pipeline, I'm happy with what we're doing together. Everything seems to be on the right track.
How did The Monogram Group perform from a project management standpoint?
The Monogram Group is extremely responsive. They deliver high-quality work and are professional. Although they're a small team, their core competency is their authenticity, focus, and client-driven approach. They don’t work from a formula; rather, they understand us and work with us to form solutions.
What did you find most impressive about them?
First, their customer focus is spectacular. They really want to help us be successful as both our partner and our friend. Second, they’re professional. The work they've produced is high-quality. From a strategy, design, and creative perspective, I am happy with their deliverables. And third, they’re hardworking, responsible, and always quick to give me feedback.
Are there any areas they could improve?
No. I’m happy with them. They’re flexible, and they have a great team for long-term partnerships.
Do you have any advice for future clients of theirs?
I’m excited to introduce them to companies like ours. The Monogram Group is good at smaller and mid-sized branding projects. My advice to potential or new clients is just to trust them.