Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We are an early-stage company. We are very tight on resources and time, so we have to make the most use of it. That’s why our Agile model of development works really well because we constantly iterate on things. We are making progress as opposed to a waterfall model.
With moldedbits, we didn’t have a lot of support in the sense that we didn’t have a project manager. We gave them the things that needed to be done, we showed them how the iOS application was working, and that was pretty much it in terms of knowledge transition. They picked it up right from that point, and they worked through the project really well, honestly.
At that point in time, we didn’t have a dedicated quality assurance specialist for the project. In spite of that, it was a product that could go live without putting in too much effort on testing because it was built very thoroughly; it was almost customer facing.
The project was within budget, and it was on time. It was a collaborative effort with regular meetings. moldedbits is based in India and we are in Houston, so obviously, we had a time zone challenge. However, they made communication fairly easy. They went above and beyond on certain days when we had to actually push a little harder because of the time zone and project commitment.
Any product will have bugs, but what matters is how to minimize them, how to automate testing, and ensuring the reduction of reoccurring bugs, all of which moldedbits took care of. The quality of their work was splendid and the number of bugs was very low. They were on track throughout and they kept us updated on the things that were going to meet the deadline and things that we had to negotiate on. Sometimes, when you’re building a product, you realize that some features don’t make it in there and some features have to be negotiated; as you get into it, you’ll discover that there are new things that need to be done. The scope kind of morphed because of these things we discovered while building it. They were able to adjust with all of that without really causing us any extra cost and maintaining the timeline. We were really impressed with the quality. We still continue to use the product today, but we now have anl in-house resource that manages it.
How did moldedbits perform from a project management standpoint?
I come from India as well, so I obviously think that has definitely helped to a certain extent. It was easy for me to communicate certain things. They also made it extremely simple by ensuring that we had some overlap in our schedules. Every day, in the morning, we had our daily stand-ups in which they gave us updates.
Sometimes, they would go above and beyond in staying much longer with us during their daytime so we could finish certain tasks in a sprint. From a project management standpoint, they were pretty much self-managing themselves well. There was no micromanaging—we absolutely let them run with it because we had the confidence that they would deliver.
What did you find most impressive about moldedbits?
Their quality is extremely good. Of the several projects that I’ve done with them, I can’t recall any instance where we had a slippage in the schedule because of their mistakes. Rather, there was slippage in the schedule because of a scope increase. The projects went very smoothly from that standpoint, and there was no issue regarding personality conflicts.
I’ve worked with some folks who have an attitude about them, so that makes it difficult to work. These guys are really easy to work with and they all speak English well. They make themselves available whenever they need to be, making up for the fact that they’re in another part of the world. They keep up with the schedule and deliver on time.
Are there any areas moldedbits could improve?
When they took up our project, they probably could’ve pushed back on a few things. They accepted a lot of our terms from a scope standpoint. They did deliver on it so I can’t really complain, but it was quite a challenge. I think from their company health standpoint, they pushed really hard, but you can’t burn the candle too much for too long because you’ll get burned out. I think if they can manage the scope better, they’ll have a healthier developer lifestyle. Some projects, obviously, require more effort, but it shouldn’t become a habit.