What evidence can you share that demonstrates the impact of the engagement?
We still use the collateral to this day. Their service was excellent. I was dealing directly with the owners, which I appreciated.
How did MOK2 | Brand Intelligence & Design perform from a project management standpoint?
I was always pleased with their responsiveness and openness to client feedback. We mainly spoke through email. We also had some in-person meetings. As far as deadlines, they produced everything on time and according to our schedule.
What did you find most impressive about them?
They had a good balance of having pride in their work and being open to modifying it for the client. At the time we did this project, they were a generation younger than I was, so they had a fresh perspective that I appreciated. I had my own ideas that they could call “old-school” but they represent the “new-school”.
To this day, they still capture the vitality that comes with the new school. They were always reinventing themselves and were clever. Even though this project was 16 years ago, I am still friendly with them. I was an elected official in the area at one point, and they would call me about the projects they were tasked with for the city, which always impressed me. We might be engaging them in the future, as well.
Are there any areas they could improve?
I never had any problem with them.
Do you have any advice for potential customers?
Come in with an open mind, as with any marketing. If you just want someone to do exactly what you tell them to do, you can probably use a different company. MOK2 was full of rich, creative ideas and they kept their finger on the pulse of the digital world.