We build software that grows businesses.

MojoTech is a leader in web, mobile and IoT development. With offices in New York, Boulder, Washington, DC. and Providence, MojoTech leads clients of all sizes and maturities through full product development cycle - from ideation to realization.

Since its inception in 2008, MojoTech has launched more than 100 products by partnering with clients to not only deliver software, but also:

  • develop and document best practice in product development
  • mentor and train in-house teams to accelerate permanently
  • transform legacy practices and code using the latest tools and frameworks
  • reduce risk through rapid Product Definition Sprints

Our clients are leaders in healthcare, financial services, e-commerce and beyond.

Awards our client work has received: Gartner Cool Vendor in APM; Customer Enhancement Value of the year by Frost & Sullivan; CODiE Award, Best Cloud Management Solution by SIIA Software Industry; America’s Most Promising Companies (Forbes)

 
$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2008
Show all +
Providence, RI
Headquarters
  • MojoTech
    56 Exchange Terrace
    Providence, RI 02903
    United States
    855.665.6832
other locations
  • MojoTech
    175 Varick Street
    New York, NY 10014
    United States
    855.665.6832
  • MojoTech
    1731 15th Street
    Boulder, CO 80302
    United States
    855.665.6832
  • MojoTech
    718 7th St NW.
    Washington, DC 20001
    United States
    1.855.665.6832

Focus

Service lines

  • Web development
  • Mobile app development
  • Custom Software Development

Client focus

  • Enterprise (>$1B)
  • Small business (<$10M)
  • Midmarket ($10M - $1B)

Industry focus

  • Consumer products & services
  • Business services
  • Financial services

Mobile platforms

Frameworks and CMS

Programming & scripting

Application platform

BI & big data focus

BI & big data solutions

Portfolio

Key clients: 

AccuWeather, Aetna, Blue Cross Blue Shield, Groove, Navionics, Risk I/O, SendGrid, Swipely, Teespring, United Way and others. 

 

Reviews

Sort by

Multiple Dev Projects for Event Registration Platform

"The reason we keep going back to [them] is that they’re very execution-oriented."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2008 - Ongoing
Project summary: 

MojoTech prototyped the flagship product, an events management platform for the hospitality industry. The team then focused on UX refinement and continues adding new features. 

The Reviewer
 
1001-5000 Employees
 
Tysons Corner, Virginia
SVP, Product & Strategy Firm
 
Verified
The Review
Feedback summary: 

Flexibility is a defining feature of this ongoing partnership. MojoTech is well equipped to handle limited scopes while simultaneously having the expertise and resource capacity to rapidly address larger projects. The combination is difficult to achieve. 

BACKGROUND

Introduce your business and what you do there.

We operate in the events and hospitality technology space, building software that helps companies plan their events, including things like register attendees, create websites for events, check-in people at events, and book hotels for events. We also allow hotels to create booking experiences for people attending events. I’m the senior VP of products. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MojoTech?

Our first engagement was a number of years ago, and it was one of MojoTech’s first engagements when they were getting started. We were looking to enter a new space and wanted to build a prototype for a software concept that we had for an e-commerce marketplace, and they helped us do that as an initial mini-engagement.

After that, we were looking to make a major improvement to our product, primarily with an eye on user experience (UX). We hired MojoTech to do that, and they helped us revamp and retool the product again, primarily from a UX perspective.

Since then, they’ve worked with us on a bunch of projects, including some pretty large ones. Most recently, they helped with a major project in the e-commerce space. 

SOLUTION

What was the scope of their involvement?

All of our engagements with MojoTech required similar types of interactions, skill sets, and capabilities. Usually, each product started with defining the product, gathering requirements, conducting market research, reaching out to users, and doing a lot of discovery. They don’t just start writing code or building UX or wireframes; they really like to understand the business behind the software, user personas, and objectives.

That’s usually the first phase. Depending on the complexity of the project, it could either be a more intense process or a very simple process. Then, we go into wireframing and project planning. If it’s a complex project, we break it up into phases; they agree with us on setting priorities and what’s going to get done when, phasing, and aligning with our engineering teams to make sure that all the plans are landing on time in terms of delivering UX and writing code.

A planning phase to discovery is first, planning is second, and wireframing is third. We align if this is really what we want to build and how we want to build it. The fourth phase is coming up with the actual UX, which is a combination of interactive and visual design. MojoTech does both and is very good at it, which is why we like them; many firms out there are either great at visual or interactive.

Lastly, depending on the project, we either do the bulk of the actual development, or we engage them to help with the development. In some cases, we’ve done 100% of the development, and they only deliver UX files to us; in other cases, we worked together with their development team to build the product. In rare cases, they’ve done it from A-Z: they’ve coded it, they did the QA for it, and they were the development shop for that product.

At peak capacity, I’d say there were 10 people from MojoTech working on projects. Usually, the interaction within projects is kept to three or four people on a regular basis.

How did you come to work with MojoTech?

For us, it was unique because one of their founders used to work for me. He was my chief architect at a prior firm and had incredible talent. Then, their CEO was also introduced to me through him, and we did some work together. When they founded MojoTech, they were the top of the list because I knew they could do magic, having worked directly with them before.

We gave them a small project, they really hit it out of the ballpark, and our relationship continued to grow alongside their company’s growth. We were one of their first five engagements when they had two or three people at the firm.

How much have you invested with MojoTech?

Knowing the size of their company and what percentage of them was working on our stuff, I assume we’re surely one of their larger clients for the past couple of years.

What is the status of this engagement?

The first engagement was in 2008. We’re still working with them. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

One of the challenges in working with an outside firm to build or renovate software is going from concept to launching a successful product. The reason we keep going back to MojoTech is that they’re very execution-oriented. They’ll get stuff done on time—often ahead of time—which is unique in this space. They are very quick; get them engaged with something, and within a couple of days, they’ll bring ideas to the table and really get it up and running. They almost have a right and left brain in one firm: they’re able to come up with user-friendly designs that are also beautiful and engaging. My association with them would be getting products out the door on time as opposed to products lingering, which often happens.

How did MojoTech perform from a project management standpoint?

They’re very responsive. They’re focused on client deliverables versus having things continue without deadlines. We used a bunch of different tools for communication: everything from Slack to Basecamp to other tools that don’t come to mind. Let’s say there is something in the UX we want to explore. Rather than going to a project manager for that particular situation, we can deal directly with the designer, which truly takes out a lot of the noise and expedites matters. They are nimble enough to be able to do that.

What did you find most impressive about MojoTech?

It’s their flexibility. Whether it’s getting a feature done on a smaller project of a few weeks or a massive multiyear project, they’re able to handle both and everything in between fairly easily. We also appreciate their quickness, responsiveness, and ability to deliver on time and within budget. That’s fairly unique in this space because software development companies are part of ongoing engagements, deliverables are not as clear, and there are delays.

Are there any areas MojoTech could improve?

They’re growing very rapidly, and they will continue hopefully to do that because they’re good. But, with growth comes issues of scalability and organization, and I think they’ll do that as they grow. I don’t see gaps today, but it’s just something where they’ll continue to evolve.

What tips or recommendations could you share that might increase the likelihood of success with MojoTech?

We highly recommend them. They’re a great team. They always underpromise and over-deliver. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Site UX Redesign for Insurance Company

"MojoTech's working model is simple, meaning that it's a common-sense approach."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May, 2015 - Ongoing
Project summary: 

MojoTech redesigned a website's UI in order to improve conversion rates, optimize customer engagement, and streamline the overall digital experience.

The Reviewer
 
501-1000 Employees
 
Providence, Rhode Island
Director, Channel Management
 
Verified
The Review
Feedback summary: 

Conversion rates have increased by 70% in the first 12-months and another 30-40% the subsequent year. This wouldn't have been possible without the steadfast attention and expertise brought to bear by MojoTech. 

BACKGROUND

Please introduce your organization and what you do there.

We provide healthcare plans to individuals and employers, including dental, vision, medical, and insular products in support of overall health. We are a part of the Rhode Island Healthcare Exchange, and also offer Medicare plans for individuals. I am the director of channel management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MojoTech?

We needed to redo our e-commerce experience for Medicare and direct-pay clients who don't use our services through employers. The website was offering a poor experience; we could see that both through our usage, and the ability to convert customers who were looking at plans. We had a high exit and dropout rate through those processes and were looking for a firm that could help us with some web/mobile design capabilities, bringing a fresh interface and user experience to our shopping and application pages. We wanted someone with a different view of the world, who wasn't from the healthcare industry, but who understood its mechanics and good user-experience design in general. We lacked that, as well as resources in general.

SOLUTION

Please describe the scope of their involvement.

Our primary goals were to improve the conversion process and to have customers remain engaged longer on those pages. We wanted an increased number of applications on our digital channel, versus some of the other ones we offered such as phone and retail locations.

For most of our engagements with MojoTech, they've primarily been in charge of user experience design. As of yet, we haven't engaged them for anything engineering-related, but we have begun a new engagement with MojoTech for building our annual report site for 2016. They will not only be designing it but also building it from start to finish.

The team ranged from three to five individuals from MojoTech's side. We interacted through daily or semi-daily standups. The constant communication and interactive, Agile process were two of the most valuable parts of the relationship for me, and it continues to be. We can give feedback and see it put into action in a matter of hours or a day, versus the team going dark for days or weeks.

How did you come to work with MojoTech?

I found MojoTech through an internal referral. Our creative director knew Nick Kishfy, their CEO, from prior relationships. We had a need of augmenting our team with digital creatives and had a quick conversation with MojoTech. It took off from there.

What is the status of this engagement?

We started working with MojoTech in May or June 2015. We engaged them again in 2016.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Within the two years of improvements we've done with MojoTech, we saw 50% improvements year-over-year in conversion rates. We saw significant increases in overall applications, by 70% in year one and an additional 30–40% in 2016, depending on which applications we're referring to. The results have been fantastic and somewhat surprising. Tech projects don't usually exceed the objectives, but when you have a partner able and willing to work with you so closely, these are the results one might obtain. It's a real testament to their working style. 

How did MojoTech perform from a project management standpoint?

MojoTech's working model is simple, meaning that it's a common-sense approach. We had open discussions about what our problems were and what we were trying to achieve before beginning any contracted work with them. They laid out a plan for how they could help, and how they thought they could augment the goals we were trying to achieve. MojoTech understood our budgetary limitations and they were conscientious about what activities were better suited for our team versus theirs, thus helping our overall cost management. Once we signed a statement of work, the execution was started right away, and MojoTech was proactive in setting up kickoff meetings, standups, and stakeholder meetings. They really understood the work itself. From the time we started the work, MojoTech was excellent in meeting our timelines and the goals they set out.

MojoTech took our feedback and incorporated into the ongoing work, but also kept mindful of the timelines. They were aware of the results of any changes being made. We had healthy conversations daily or every other day, in order to keep the communication flow going.

Because we're a healthcare organization, we're constrained in terms of the tools that we can use and the information which can be shared outside of our walls. We did use InVision, which was the only means of sharing information, outside of email.

Is there anything MojoTech could have improved or done differently?

As a waterfall organization, we weren't used to working in MojoTech's lean model. We've had to be conscious of that fact and make sure that the information format could bridge the gap between our sides. This is more of a behavioral issue on our side, and it was a matter of becoming accustomed to it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    MojoTech scheduled the staff appropriately, and charge for the time spent, versus a more traditional approach of charging for full time resources across the duration of the engagement.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've done it a few times.

Ongoing Development for Automotive CRM Technology Firm

“[MojoTech is] adapted to the task and it has been mindboggling what we've been able to accomplish within the last year.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2015 - Ongoing
Project summary: 

MojoTech was contracted to iron out mature code and develop the API that connected mobile and web applications.

The Reviewer
 
1-10 Employees
 
Providence, Rhode Island Area
Howard Leavitt
President, AutoRaptor CRM
 
Verified
The Review
Feedback summary: 

As a result of MojoTech’s work, the client experienced the best quarter they’d ever had; the attrition rate reached an acceptable level and more customers requested software installation than ever before. MojoTech was able to accurately develop features most critical to the client’s success, and the client is very satisfied.

BACKGROUND

Please describe your organization.

We offer a web-based application for automobile dealers which works as a CRM and internet lead manager. It's designed to help dealerships sell more cars. We've been in business for ten years.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MojoTech?

MojoTech resumed the work started by our original developers in Ireland for our mobile app.

SOLUTION

Please describe the scope of their involvement.

MojoTech had to create the application program interface [API] that acted as the connectivity between the mobile devices and the web application. The mobile app is not designed to work as a standalone product.

They analyzed our code and told us what some of the issues with it were. It was agreed that it didn't have to be rewritten. This was already a mature application and MojoTech was used to writing code starting from scratch. Being able to continue the work for our app was proof of their expertise and willingness to adapt.

We weren't planning on having as many engineers as we did for the project’s work. I was convinced otherwise by MojoTech and it has paid off in the end. We had up to four developers, but that number settled to two. Our quality assurance person was based in Portugal, while the rest of the developers were in Providence, Rhode Island. If we had more financial resources, we'd add more people to our team.

MojoTech was quite aggressive in trying to make the solution work and keeping us as a client. They invested a lot of time in finding the right people for us. We requested a lead programmer in August and only received them in December of 2014. Getting used to the code of a mature application takes some time. We started seeing the benefits of their work by the third quarter of 2015.

How did you come to work with MojoTech?

I had worked with the same project manager from the beginning of our software development. When he left his company and started his own, I had confidence that he could hire the right people for my needs. For a while, he did, but then the relationship became stagnant. He couldn't find the right help and had some personal issues. I started looking for a different company and eventually found MojoTech, which happened to be located four blocks from my office. We researched young companies that were using Ruby on Rails as their main language and had mobile capabilities for developing an iOS app. We interviewed a number of candidates, and among them, met with MojoTech's owners. We found them to be honorable people.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost for 2015 has been $700,000. In 2016, we will be spending another $600,000.

What is the status of this engagement?

Our initial talks with them started in 2014. We started working with MojoTech at the beginning of 2015. We will be having a meeting soon in which we will plan out our requirements for the next year and a half.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

MojoTech has picked up some features from code that were already written and also wrote some elements from scratch. They're adapted to the task and it has been mindboggling what we've been able to accomplish within the last year.

We have some catch-up to do in regards to our competition. We operate in the same space as some billion dollar companies. We had a good application before MojoTech, but they were able to incorporate some feature content which works within the original minimalist philosophy. The user experience has not been affected by the changes.

We started to see a change within 2015, which was their first year of development. We knew that some of the features entered into the system, like texting, added to the impact. The first quarter of 2016 has been the best quarter we've ever had, not just in terms of new accounts created for our software, but also in bringing the attrition rate to an acceptable level. We work within a very competitive space and there are alternative systems to ours which are very feature-rich, but difficult to operate. People were interested in our solution even though we weren't technically equal to the alternatives. During 2015, customers who had cancelled our service came back to us and we came to install it at a higher rate than we'd ever installed before. This is a direct result of MojoTech's feature development and their ability to execute my visions.

How did MojoTech perform from a project management standpoint?

We conduct weekly meetings with their project manager which can sometimes run up to two hours, depending on what we're working on. He is able to write the stories on the base of which the developers actually build our solutions. This has been a tremendous advantage, not just from my point-of-view, but also from that of the support staff and tech development team. The increase in our business and the income resulted from it are directly tied to the feature development done by MojoTech.

We used Pivotal Tracker at MojoTech's suggestion, as well as Basecamp and HipChat, which we were already using. We mostly communicate through HipChat and Pivotal Tracker. Previously, we'd used Trello.

What distinguishes MojoTech from other providers?

There are a lot of programming companies in the market, each with a different process. MojoTech builds, checks, and organizes the code in an exceptional way. Their meticulousness might slow things down a little bit because it's important to build code without having the system crash. It can happen either way, but we have a better shot of getting it right the first time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their value was proven by our install rate and client attrition rate.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've done it already.

Front-end Development for Email Marketing Firm

"MojoTech were very efficient and responsive while working on our CSS [cascading style sheets] implementations."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

MojoTech designed a cloud-based customer communication platform following provided specifications. They also collaborated on a CSS wireframe project to optimize the product design. 

The Reviewer
 
201-500 Employees
 
Boulder, Colorado
Ana Chang
Software Engineer at SendGrid
 
Verified
The Review
Feedback summary: 

MojoTech was a flexible, responsive design partner. They took responsibility for the project’s success, working hard to find the best solution to any given problem. They took initiative in communication, including who they spoke to.

BACKGROUND

Please describe your organization.

SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. We are a leader in email deliverability and our platform successfully delivers over 23 billion emails each month for Internet and mobile-based customers like Airbnb, Pandora, HubSpot, Spotify, Uber and FourSquare as well as more traditional enterprises like Intuit and Costco.

What is your position?

I am a front-end software engineer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MojoTech?

We needed help in implementing a new design for one of our products.

SOLUTION

Please describe the scope of their involvement.

We had an in-house designer who had worked on our product's visuals using a wireframe. MojoTech built out a static site reflecting our wireframe design. We used that site as a mockup prototype in order to work on the design further.

We worked with another one of their developers in order to implement a feature on our site based on CSS wireframes that had already been built. We would have continued our work, but didn't have the budget to do so.

Throughout the project, we worked with two developers. Both were responsive in incorporating feedback into their work and talking to the right people in order to make progress within the project.

How did you come to work with MojoTech?

My manager was acquainted with their CEO. I wasn't involved in the selection process.

What is the status of this engagement?

Our relationship is temporarily on hold.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

MojoTech were very efficient and responsive while working on our CSS [cascading style sheets] implementations. They took initiative in talking to the right persons regarding information about the wireframes. They were proactive about making any necessary changes and understood our constraints regarding how the work should be implemented. They were overall flexible and made sure that the work would be of high quality and would work well with our product.

How did MojoTech perform from a project management standpoint?

We used Basecamp for project tracking. I reviewed their tasks through it, but mostly we had live conversations. Our work was done remotely.

We had twice-weekly meetings throughout our project in order to touch base. We also made a dedicated channel in Slack for their team. This was important for ensuring that whoever could answer a question was able to jump in. MojoTech wasn't simply restricted to one contact in our group. Anytime we wanted to ask them a question, we'd post on that channel, and vice versa. This lowered the barrier of communication between us.

What distinguishes MojoTech from other providers?

Some developers tend to be stuck in their ways because of ego. We didn't see that with MojoTech. They cared only about getting the project done with a high degree of quality. Whenever we had any issues, we walked through them, and they made an effort to understand our constraints, working with us to solve the problem.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Rails Developed Search Portal for Nonprofit

"They worked with our business extremely well and got their team very engaged in the project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

MojoTech used Ruby on Rails to optimize the online referral process for a state-run non-profit. The solution was a highly responsive search engine that behaved more like a person than an algorithm.

The Reviewer
 
51-200 Employees
 
Hartford, Connecticut Area
Leo Pellerin
Chief Information Officer at United Way of Connecticut
 
Verified
The Review
Feedback summary: 

MojoTech optimized site performance with their strategic guidance and technical expertise. They increased traffic by 25%. They were responsive and communicative; their project management shone.

BACKGROUND

Please describe your organization.

We’re the United Way of Connecticut, and we run the State of Connecticut’s 211 service, along with about six or seven other state programs. We’re a nonprofit, but we’re not the United Way donations centers. We’re more of a service center, and we provide services to the citizens of Connecticut.

What is your position?

I’m the chief information officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MojoTech?

We received a grant to rewrite the 211 search engine. 211 is kind of a referral service, so typically when you dial 211, you call us with a problem, and we’ll refer you to one of 40,000 different services that are offered in the state. Most of them are free, some are subsidized, and some have specific eligibility requirements that must be met.

The challenge was that all of the various products have really crappy web search engines. We wanted to stand out, and we wanted a search engine that worked more like a person instead of something that you had to know all of the answers to before you could find anything. It didn’t make sense the way it was built before and it wasn’t intuitive for users. We wanted to change that.

SOLUTION

Please describe the scope of their involvement.

It was built entirely with Ruby on Rails, which we had already been using. We were typically using MySQL, but we ended up going with Postgres on this one. There were two teams working on our project; we had a design team and a development team. The development team consisted of two to three people, and the design team was one to two. We gave them complete authority over whom to assign to our project. We had daily stand-ups and it was an agile project so we were heavily involved throughout the entire process.

How did you come to work with MojoTech?

We looked for Ruby on Rails development companies, found them, and then visited them. That was pretty much the process for selection. We liked the fact that they were somewhat local to us.

Could you provide a sense of the size of this initiative in financial terms?

It was in the range of $140,000.

What is the status of this engagement?

The project duration was around three months, and it is now complete. That project was actually our second engagement with MojoTech. We had a 211 childcare search engine that we did before that, and right now I’m awaiting a grant. If that comes through, there’s going to be a third engagement with them.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

There was a definite increase in the use of the site. We gauge it on how many people visit and how many searches they perform. I’m guessing it was about a 25% increase in use. We didn’t have any issues with defects or malfunctions that needed resolution after the launch, which was very impressive. We weren’t expecting that, but it was great.

The one thing they did very well, and the one thing I learned from them, is that they worked with our business extremely well and got their team very engaged in the project. This is something we had been struggling with, even though we had an agile development team. We’ve always had trouble getting the business engaged, and they taught us a thing or two about our own business and how to leverage that. We used a lot of those lessons, and continue to use them today, with our internal project development.

How did MojoTech perform from a project management standpoint?

We had extended it a little on the end, but that was because there was another feature we wanted and some extra money became available. They did complete it within the time they had estimated and the deadline we gave them.

We used both Basecamp and Pivotal Tracker for that project. We had already been using Pivotal Tracker, but Basecamp was new to us. We liked it so much that we bought a subscription for our company, too. They develop on their own server using Heroku, but I wanted to host it locally, so they also worked with our technical staff to get that migrated successfully.

What distinguishes MojoTech from other providers?

We had a session with them when we invited the business in, and IT went in with them. They were able to think of things we would have never thought of, and ways that people could search. I don’t know if it’s an outside perspective, or that they’re very clever, but they were quickly able to figure out what we needed, in ways that we would have never thought of. That’s why I keep going back to them. They’ve been invaluable.

Is there anything MojoTech could have improved or done differently?

The only issue we ever had with them was during the first 211 project. We switched developers, and that was a little bit of a challenge. When you put a new developer on a project, there’s a little bit of a ramp, a learning curve involved. It turned out okay, but it created a little discontinuity in the project. That’s not their typical way of doing business; in fact, we had a break in the project for a month on our side, and when we came back we didn’t have access to the same guy that we did beforehand. Although it’d be great if I could lock down their employees, it’s something that’s understandable. I know that, if we had gone continuously without that break, we would have had access to that the same guy.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them five or six times.

Rails Development for Consumer Products Firm

"They've built tools that allowed us to sustain a growth rate of several hundred percent."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
1,000,000 - 9,999,999
Project summary: 

MojoTech rebuilt a retail e-commerce platform using Ruby on Rails. The team of engineers worked to move a complicated set of operations from PHP to Rails in a six-month window. They also provided quality assurance.

The Reviewer
 
201-500 Employees
 
Providence, Rhode Island Metro Area
Director of Internal Products, Consumer Products Firm
 
Verified
The Review
Feedback summary: 

MojoTech delivered a strong platform that has improved operations significantly. Their collaborative project management and their thorough Ruby on Rails expertise made them one of the most professional development teams on the market.

BACKGROUND

Please describe your organization.

We are an online platform that allows independent marketers and various other individuals to launch or create custom apparel campaigns, and retail products that they create for other people.

What is your position and responsibilities?

I am the director of internal products, which is really product management for production and production operations related to systems.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MojoTech?

We started our engagement with them approximately eighteen months ago and, initially, we were transitioning our entire front-end application from PHP to Ruby on Rails. We had a rather complicated set of operations and productions systems, and we asked them to rebuild that entire platform with Ruby on Rails. We had already made the decision to use Ruby on Rails before engaging them with MojoTech. They had extensive knowledge of Rails so it made sense to bring them onboard.

SOLUTION

Please describe the scope of their involvement in detail.

We have an extensive Ruby on Rails development team internally, so we didn't just outsource our work to them. We brought them on as partners to be responsible for a subsection of the migration. They completed that initial scope of work in three to six months. We then signed a long-term service level agreement with them, to have them continue to be our primary development team responsible for the ongoing development of our internal systems for operation and production.

We had a team of MojoTech engineers, which ranged in size at times from six to 10 people, who worked on a wide assortment of projects to expand the scope of our operations systems. We had a full-time project manager assigned to us consistently up until just a couple of months ago. We used Pivotal Tracker as a project management tool. We have a dedicated QA [quality assurance] specialist from MojoTech who has been the primary QA resource for all of our operations in production systems for the last year.

How did you come to work with MojoTech?

We found MojoTech online through some research.

Could you provide a sense of the size of this initiative in financial terms?

I came in right after the initial engagement ended, and they had moved into the long-term engagement. I guess the original engagement was destined to be four months, maybe five, so probably $1.5 million.

What is the status of this engagement?

The initial project was probably completed around May 2014. The relationship with them is ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I don't know that I can give you any quantitative metrics. What I can tell you is that they were the difference between us being able to maintain a tremendously fast growth rate and completely falling off the horse. They've built tools that allowed us to sustain a growth rate of several hundred percent. Overall, I loved working with MojoTech, and I would recommend them to anybody. They were probably one of the most professional development teams that I've worked with in 30 years in development.

How did MojoTech perform from a project management standpoint?

From a project management perspective, they went so far beyond in terms of providing day-to-day support when we didn't have an internal support structure in place. Everyone just knew that the project manager was a great asset. If we could have hired the project manager or probably any other MojoTech person directly, we would have happily done so.

What distinguishes MojoTech from other providers?

They work very well in a collaborative setting. The way we engaged with them was not their typical business model. Once they became part of our extended team, it wasn't their typical business model. The fact that they could adapt readily to a different business model is definitely unique among their competition. For the last year, they've worked in an environment wherein we were completely agile, and they were very comfortable working in that environment. This was fantastic because it meant that they were familiar with our development methodology and were able to get up-to-speed quickly.

Is there anything MojoTech could have improved or done differently?

I think the only less than positive feedback that we might provide is that they are such strong process engineers that it really hurts them to do something sub-optimally. They're good at weighing cost benefits, but if the cost benefit is overwhelming in one direction, and the client wants it to be in another direction, they're willing to make that shift, but they make it very clear that they see things differently. They don't ever take change requests in a vacuum. They really want to understand the business logic behind any given technical decision. They're willing to do it, but you have to be clear about what you want.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They're expensive, but they are very valuable. You get what you pay for.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Rails Development for Health Care Insurance Provider

“They were really eager and excited about the project… The quality of MojoTech's developers was fantastic.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2014 - May 2015
Project summary: 

MojoTech developed the client’s custom Ruby on Rails-based minimum viable product to support limited in-house resources.

The Reviewer
 
10,001+ Employees
 
New York City Metro Area
Director of New Concept Incubation, Health Care Insurance Provider
 
Verified
The Review
Feedback summary: 

The client launched the pilot with two customers and were happy with results. MojoTech was able to develop an MVP within the desired timeframe, and used customer feedback to rework the code. MojoTech was flexible throughout development and employed a guided, collaborative approach to project management.

BACKGROUND

Please describe your organization.

I work for a division of a large health insurance company. We are an affiliate subsidiary that provides population health technology services – a lot of care management, hospital information technology solutions, consumer population health solutions – things along those lines.

What is your position and responsibilities?

We used to have an incubator business where we would start new companies internally, and build those up. I used to be in charge of the incubator. Right now, as of May, I just moved to work for one of the companies that moved through the incubation process. At the time of working with MojoTech, I was the director or head of the incubator and was in charge of working on bringing a specific product to market.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MojoTech?

We had to launch a brand new product within a year. We had the concept pretty fleshed out, we had interested pilot customers, but we did not have any developers. What we really needed was development support. We had an interesting model in that we have a centralized devOps [development and operations] team here that we needed to use. We wanted to find a vendor who could be collaborative in terms of bringing in some of their staff to work with some of our staff, to help us build the product, and then be able to launch it into the pilot.

SOLUTION

Please describe the scope of their involvement in detail.

What we ended up doing was actually using an in-house designer that we had, so MojoTech didn't do any of the visual design for us. They provided two front-end developers and one back-end developer to work with our team, and their developers were fantastic. We had one developer on our team who wasn't probably as experienced, so they helped to bring him along with it as well, and provided some thoughts around the types of setups that we should use in terms of our database. They were mostly responsible for the development or engineering of the application.

In the very beginning, because we had a dispersed team, I wanted to make it more of a cohesive unit. I didn't want it to be an "us versus them" situation. We had an in-person kickoff with them and our dev and design team. Throughout the course of the project, we tried to meet in-person quarterly, just to make sure everyone was on the same track and that MojoTech understood some of our business context. That helped from the technology strategy side as we were thinking about resources.

We used Ruby on Rails for our server side development and AngularJS on the front-end and JavaScript, too. For the back-end, we are definitely a Ruby on Rails shop, so that was kind of a given. When they looked at the visual design elements of the application that we wanted to build, they had to use some of the other technologies on the frontend to be able to show the visualizations and make the application work in the way that we had envisioned. They provided their recommendations to our devOps team, there was agreement on those recommendations, and they moved forward from there.

We have not expanded the scope of their involvement since this initial project, but that is more due to the nature of what's happening with our business. We no longer have the incubator up and running. If we were doing that, I would definitely consider them for another project.

How did you come to work with MojoTech?

They actually came as a referral from a colleague. I believe that he had either been contacted by them or had known of them and felt that they could be an interesting firm to consider. We originally were looking for both design and development support, and we knew they had both of those capabilities.

We were also considering a handful of other firms in addition to MojoTech. We were really impressed with their development skills and the fact that they had design expertise that we could leverage if we needed to, and just their flexibility around the model, being able to work with some folks on our internal staff, but also be able to provide additional staff as needed to ramp up during this process.

Could you provide a sense of the size of this initiative in financial terms?

I think probably about a million dollars in a year and a half.

What is the status of this engagement?

The project started around January or February of 2014, and was completed May 2015.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

For us, it was very successful because we were able to launch our pilot last September with two customers. We were able to start from nothing and get our product up and running with data available in it, which was great. From the process, what we heard from our customers is that they really felt the application worked quickly. They felt that the visualizations were helpful and helped bring their data to life, which is good for them.

I would say on our side, the way that the team worked in terms of testing. They built tests into the code base to check for things on a regular basis. We didn't develop something out, and then have to go back and QA [quality assurance] test it and realize there are all these mistakes. It was something that was done on an ongoing process, which I think was helpful and allowed us to move at the speed in which we did. We used an agile method to go through the development project. We had two-week sprints, and the project lasted seven months. The work was completed within the allotted sprint time.

Because we were building a new product with a development partner, we knew that we wanted to launch our MVP [minimum viable product] first. We were able to do that in the timeframe we wanted. Then, from that, we wanted to get feedback from the customer and then be able to make changes to the product once they actually started using it. We had anticipated that, after September, we wanted to continue the process and make changes based on the customer feedback.

How did MojoTech perform from a project management standpoint?

We used Rally software for project management, so everyone was leveraging that from the sprints. Not really for project management, but usually a form of communication between our team and theirs. They were always right on top of their deadlines and nothing went over budget. I was very impressed with how agile and flexible their team was.

What distinguishes MojoTech from other providers?

The quality of MojoTech's developers was fantastic. They were really eager and excited about the project, and they were able to offer some good suggestions to us, just because we didn't have a strong tech team in place. They were able to provide some of that guidance to me as I was sorting through different issues and trying to figure out from a business sense what we needed to do and how technology could play into that. I found that helpful.

They were also very collaborative. We had a very interesting model in terms of how we had to do the staffing with our team versus their team. With anything new that's kind of being incubated, we had a couple of ups and downs to the process with our budget, and we needed to find creative ways to make things more efficient. They were always willing to provide those solutions and help us through that, which I also found very helpful.

Is there anything MojoTech could have improved or done differently?

They had some turnover on their team and messaged it to us. I would have loved to find out maybe a little bit earlier, so that we could have made some other contingency plans, but we were able to fill it in. With that turnover, there's always getting someone new up to speed and bringing them into the project. Maybe a little more efficiency on that would have been helpful, but it wasn't anything that derailed us or was a huge issue.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've recommended them to colleagues here as well as some folks who work for external firms.