What was the scope of their involvement?
Recently, they’ve implemented a portal that collects self-evaluations from university trainees and their faculties. The system can draw graphical comparisons between the beginning and end of a year. It was implemented a couple of years ago, running in beta for the first year and making actual data collections in 2017.
Since we are budget-cautious, we’ve asked them to base the designs of the reporting platform on Bootstrap templates. Based on our unique requirements, they’re usually able to tweak those templates in a way that serves our interests. We use both public-facing templates and administrative ones for our backend. In both cases, this approach has worked well for completing projects under a tight budget.
What is the team dynamic?
Throughout the years, I’ve worked with 4–5 developers from Modern Signal. I usually interact with 1 project manager, which is something I prefer because I have a development background. The development team has changed, but, because there are few people able to work with our particular technologies, I’ve requested the same people for each of our projects. They have been flexible enough to accommodate my requests, which I appreciate. It has saved time, eliminating the learning curve when the programmers implement new features, make code adjustments, or do debugging and quality control.
How did you come to work with Modern Signal?
Our relationship started 8 years ago, just after I came to the organization. At that time, we did not have a permanent vendor for software development. Initially, I approached 5 candidates, including one from Pennsylvania. I focused on small- and medium-sized companies since this type of vendor would be able to provide us the personal attention we required. A bigger company might not provide this since we are a non-profit with a tight budget.
Modern Signal came highly recommended by another non-profit that had used them for their reporting system. I gave them the project scope and received an estimate that matched mine. They fit our criteria perfectly, so we started the relationship.
How much have you invested with them?
We spend $40,000–$60,000 per year on their work. The cost was bigger in the beginning.
What is the status of this engagement?
We started working with them in 2010, and the engagement is ongoing.