We implement Salesforce solutions to grow your bus

Our services include Salesforce Custom Development, Salesforce Configuration, and building apps for the Salesforce AppExchange.

At Modelit, we take care of all the aspects to implement a new system, configure a current set up, or build an application. Our team of Salesforce Certified Developers, Administrators, QA Analysts, and Software Architects know what it takes to properly plan, develop, and deliver a quality product.

We take pride in:

  • Delivering projects on time and within scope with the help of project planning methodologies (Scrum, Kanban) and tools (like, JIRA or Trello)
  • Building quality products by incorporating frequent code review and design review sessions
  • Launching your products faster with the help of automation, continuous integration, and continuous delivery
  • Documenting important elements such as test cases, system architecture, and design documents
 
Undisclosed
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
Montevideo, Uruguay
headquarters
  • Paraguay 1470, #301
    Montevideo, MO 11100
    Uruguay

Portfolio

Key clients: 

Salesforce, Amazon, Build It Green, Fair Trade USA, Concenter Services

Reviews

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CRM Consulting & New Feature Dev for Tech Company

“They are just as good as an internal resource, and they really help us meet our project margins.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2019 - Ongoing
Project summary: 

Modelit helps customize a Salesforce CRM for a large technology company. They act as an external DevOps team to ensure integrations and implementations meet third-party needs.

The Reviewer
 
10,000+ Employees
 
Seattle, Washington
Program Manager, Technology Company
 
Verified
The Review
Feedback summary: 

Quality assurance and a code repository help organize all the work Modelit provides. They are well-organized and have a strong process for custom development. They are transparent, cost-effective, and highly technical.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I worked for a large technology company. I'm a Salesforce program manager. We use the Salesforce CRM to manage relationships with our customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Modelit?

We needed to customize the CRM beyond the typical configuration. We needed a deeply technical team to help us.

SOLUTION

What was the scope of their involvement?

This is an ongoing project. Our software is used daily by our business users, and we get a variety of requests that need to be customized. Based on the requests we receive, we either handle the needs internally or we hand them off to Modelit. They act as an external DevOps team and step in whenever requests go beyond our internal capabilities.

A recent request we received required changes to Salesforce that would impact an old API. Without their help, that old integration would break. They make changes to implementations and create opportunities within Salesforce. That includes custom payment and amortization schedules that aren't built into the software.

What is the team composition?

I work directly with the owner and one other team member. We're currently just working with those two individuals, but we will eventually add a third person.

How did you come to work with Modelit?

They are a registered Salesforce consultant, so we found them through the official register of providers. I also know their owner. I worked for Salesforce in a previous position, and we worked together while I was there. When this project came up, I remembered my previous experience and reached out to them.

What is the status of this engagement?

We have them on a one-year contract. We started working together in January 2019, and this current contract runs through December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since they're doing a lot of custom development and programming, they make sure all the code they create is backed up in a code repository. If we ever have to roll something back, we can check back into that library. They also have an additional quality assurance team that checks all their code.

How did Modelit perform from a project management standpoint?

They are very organized, and they really understand the process of custom software development. Our projects are usually quite large, and we need to break them down into smaller tasks. We use their project management tool, and whenever we have a need, they tell us how many hours each task will take. I really enjoy their organization and transparency.

They are in a similar time zone to the US, so we have no trouble meeting three times a week. We have access to a Slack channel, and we can also email them if we need.

What did you find most impressive about them?

I have an option to hire locally, but Modelit is much more cost-effective. They are just as good as an internal resource, and they really help us meet our project margins.

Are there any areas they could improve?

They're technical people, and I'm fortunate to have an external team to help with these customizations. It would be challenging for someone who didn't have the technical knowledge I have, so it might be helpful if they had a business manager for other clients that don't understand the jargon.

Do you have any advice for potential customers?

If you don't have someone who understands the technical language, ask them for a liaison to help you. They also work well in longer projects.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    If there is ever an issue, they let me know. We never have any surprises.
  • 5.0 Cost
    Value / within estimates
    Cost is one of the reasons we hired them.
  • 5.0 Quality
    Service & deliverables
    I'm very happy with their process and their QA.
  • 5.0 NPS
    Willing to refer
    I've recommended them to another department already.