Mobiweb

BACKGROUND

Please describe your company and your position there.

I am the CEO of Moomenti, based in Geneva Switzerland and New York.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mobiweb, and what were your goals?

We hired Mobiweb to build native iOS and Android Apps. The project was initiated by another company for which we didn't like their poor financial management skills and lack of visibility/transparency in the dev lifecycle.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through our network. Introduction through a common acquaintance.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope: iOS & Android. We had a series of discovery meetings. Everyone involved was very proactive in helping us shaping the best available solution.

How many resources from the vendor's team worked with you, and what were their positions?

2 iOS, 2 Android, 2 Backend, 1 Design, 3 project mgmt & QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Totally exceeded our expectations. Great UX and design ideas, rigorous process, metric based decision making snd prioritization processes, Very low bug count and super fast break/fix process.

Describe their project management style, including communication tools and timeliness.

Through a mix of Slack, Jira and Email we created a common dev culture that was very efficient and I was really impressed by their rapid response culture. Beyond their great technical abilities, process rigor and incredible creativity and solution mindset, we witnessed very early in the project that the team was highly professional and super responsive. No need for SLA's here.

What did you find most impressive or unique about this company?

The cohesive and result driven culture. Their client obsession is impressive and heartwarming. You feel really taken care of. Their ability to mobilize resources, find solutions, identify needs and features you didn't think about is what is most impressive. Also the friendly informal attitude is great. We really felt they were part of our company.

Are there any areas for improvement or something they could have done differently?

Nothing really ! Exceeded expectations all across the project streams. OK if we really need something I would say 1 or two individuals would need more conversational English practice - but it never impacted the performance, incredible will to help and support us and perform always at the highest level.

BACKGROUND

Please describe your company and your position there.

I'm Operational Director, also having the responsibility for all IT topics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mobiweb?

To develop our GamingReplay mobileApp

What were your goals for this project?

• Promote customer fidelity.
• Increase traffic
• Use app to reach customer by push notification.

SOLUTION

How did you select Mobiweb?

From my other job experience, I know them by the quality of their services, and it was easy to contact them and agree on a way forward.

Describe the project in detail.

• Create a customer dashboard mobile page where customer can check their history, timeline and current loyalty points.
• Be able to use app to make webstore purchases.
• Be able to communicate news and highlight specific products.
• Be able to communicate with customer by push notifications.

What was the team composition?

- 3 persons (Ux, Product owner and Tester) from GamingReplay, plus 2 developers from Mobiweb.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We fully achieved our expectations:

• Functionalities working as designed
• The final result was a very good one.
• No major issues and very stable version
• Very good support

In result, we are a very satisfied customer.

How effective was the workflow between your team and theirs?

• Very good collaboration between teams.
• Always available to support and fix the necessary items.
• Fast development

What did you find most impressive about this company?

• The ability to quickly understand our needs.
• The agility on the communication process
• Not an expensive customer.
• Trully partner.
• After deployment support.

Are there any areas for improvement?

Mainly adding new features and not on the existent ones.