Custom Mobile App Dev & Design for Financial Services Firm
- Custom Software Development Mobile App Development Web Development
- $10,000 to $49,999
- Dec. 2022 - May 2023
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Mobiloitte’s post-launch support and commitment to continuous improvement made them stand out."
- Financial services
- Jodhpur, India
- 1-10 Employees
- Online Review
- Verified
Mobiloitte built a mobile app for a financial services firm. The team handled the entire development and design process and integrated various APIs for user authentication, KYC verification, and credit scoring.
Mobiloitte launched the app on Android and iOS, leading to an influx of downloads and user registrations. The team managed the project well — they set clear timelines, provided regular updates, and promptly addressed queries and concerns. Their expertise and problem-solving skills were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director at of Baba Lease & Investment Private Limited
Describe what your company does in a single sentence.
Taplend is a digital lending platform that offers quick and convenient personal loans through a secure and user-friendly mobile application.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Mobiloitte to accomplish?
- Develop a secure and user-friendly mobile application for digital lending.
- Integrate seamless loan processing and verification features.
- Ensure compliance with financial regulations and security standards.
- Provide ongoing technical support and maintenance for app scalability.
- Implement a robust backend system for loan management and user authentication.
- Optimize app performance for a seamless user experience across different devices
- Develop an intuitive UI/UX design to enhance customer engagement and retention.
- Integrate multiple payment gateways for secure and hassle-free transactions.
- Enable AI-driven credit scoring and risk assessment for better loan approvals.
- Ensure smooth API integrations with banking and financial service providers.
- Scale the app architecture to handle a growing user base efficiently.
SOLUTION
How did you find Mobiloitte?
- Online Search
- Referral
Why did you select Mobiloitte over others?
- High ratings
- Pricing fit our budget
- Good value for cost
- Referred to me
- Company values aligned
How many teammates from Mobiloitte were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Mobiloitte was hired to develop Taplend, a digital lending platform designed to provide quick and secure personal loans through a mobile application. The scope of work included designing and building a fully functional mobile app for both Android and iOS, ensuring a seamless and user-friendly experience. They were responsible for developing the backend infrastructure, integrating APIs for user authentication, KYC verification, credit scoring, and enabling secure payment gateways for loan disbursement and repayments.
Additionally, Mobiloitte worked on automating the loan processing system, incorporating AI-driven credit risk assessment and fraud detection mechanisms. Security and compliance were critical aspects of the project, requiring the implementation of data encryption, two-factor authentication, and secure data storage to meet financial industry standards.
Once the app was developed, their team conducted extensive testing to identify and resolve any performance issues before launching it on the Google Play Store and Apple App Store. After deployment, Mobiloitte continued to provide post-launch support, ensuring regular updates, security patches, and technical maintenance to keep the application running smoothly and scalable for future growth.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The collaboration with Mobiloitte led to several measurable outcomes that demonstrated the success of the project. Taplend was successfully launched as a fully functional mobile application on both Android and iOS platforms, providing users with a seamless and secure way to apply for personal loans. The app achieved a significant number of downloads and user registrations within the first few months of launch, indicating strong market demand and adoption.
One of the key success indicators was the efficiency of the loan processing system, which reduced approval times and automated several manual tasks, leading to faster loan disbursements. The integration of AI-driven credit risk assessment improved accuracy in evaluating borrower eligibility, minimizing default risks while ensuring a smoother experience for users.
Additionally, the app’s security features, including data encryption and authentication protocols, ensured compliance with financial regulations and provided users with a trustworthy platform. Regular updates and maintenance from Mobiloitte also contributed to improved app performance and scalability, allowing Taplend to handle a growing number of users and transactions effectively. Overall, the project resulted in a well-optimized, user-friendly, and secure fintech solution that met our business objectives.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Mobiloitte’s project management was highly structured and efficient, ensuring that every phase of the Taplend development process was executed smoothly. A key contributor to this success was Arvind, the Project Manager, who played a crucial role in overseeing the project from inception to completion. His ability to coordinate between teams, manage timelines, and address challenges proactively made a significant impact on the overall execution.
Arvind maintained clear and consistent communication, regularly updating us on progress and promptly addressing any concerns or additional feature requests. His responsiveness and problem-solving skills helped streamline the development process, ensuring that any roadblocks were resolved quickly without affecting the overall timeline. Under his leadership, Mobiloitte delivered all key milestones on schedule, from initial design and development to testing and deployment.
Even post-launch, Arvind and his team continued to provide excellent support, ensuring that updates, bug fixes, and enhancements were implemented efficiently. His dedication and hands-on approach made working with Mobiloitte a smooth and productive experience, solidifying them as a dependable technology partner for Taplend.
What was your primary form of communication with Mobiloitte?
- In-Person Meeting
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most about Mobiloitte was their deep technical expertise, proactive problem-solving approach, and commitment to delivering a high-quality product. Their ability to understand the complexities of the fintech industry and implement secure, efficient solutions was truly impressive. They didn’t just build an app—they created a scalable, user-friendly, and regulation-compliant platform that met all our business needs.
Another unique aspect was their responsiveness and adaptability. Whether it was last-minute feature requests, security enhancements, or performance optimizations, they handled everything efficiently without compromising on deadlines. Arvind, the Project Manager, played a key role in ensuring smooth coordination and clear communication throughout the project, making the entire development process seamless and stress-free.
Beyond just delivering the app, Mobiloitte’s post-launch support and commitment to continuous improvement made them stand out as well. Their willingness to go the extra mile to refine the product and enhance user experience reaffirmed that we had chosen the right development partner.
Are there any areas for improvement or something Mobiloitte could have done differently?
Overall, our experience with Mobiloitte was highly positive, but like any project, there were areas where improvements could enhance the development process further. One area that could be refined is better initial time estimation and resource allocation. While the team delivered on schedule, certain phases required additional refinements, which could have been accounted for earlier to avoid last-minute adjustments. A more detailed project timeline with buffers for iterations might help in future collaborations.
Additionally, while communication was generally smooth, faster response times in critical stages—especially during testing and debugging—would have made the process even more seamless. At times, resolving certain issues took longer than expected, and a more proactive approach to addressing bugs could have streamlined the final launch phase.
That said, these are minor aspects in an otherwise well-executed project. Mobiloitte's technical expertise and commitment to delivering a high-quality product far outweighed any challenges, and we would gladly work with them again in the future.
RATINGS
-
Quality
5.0Service & Deliverables
"Mobiloitte delivered a high-quality, fully functional, and scalable mobile application that met all our business requirements. The app’s seamless UI/UX, strong backend architecture, and compliance with financial regulations demonstrated their expertise and commitment to excellence."
-
Schedule
5.0On time / deadlines
"Despite the complexities of developing a fintech solution, Mobiloitte adhered to the agreed-upon timelines and ensured key milestones were met on schedule. Arvind, the Project Manager, played a crucial role in keeping the project on track and resolving challenges efficiently."
-
Cost
5.0Value / within estimates
"The value we received from Mobiloitte exceeded our expectations. Their pricing was competitive, and the level of expertise, service, and post-launch support provided justified the investment. The long-term scalability and reliability of the product make it a worthwhile partnership."
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Willing to Refer
5.0NPS
"Mobiloitte has proven to be a reliable and skilled development partner, delivering a high-quality fintech application that meets industry standards. Their technical expertise, commitment to deadlines, and responsive project management—led by Arvind—made the entire development process smooth and efficient. The app was built with a strong backend, secure integrations, and a seamless user experience, making it a valuable product for our business. Their post-launch support and willingness to go the extra mile further reinforced our trust in their capabilities. Based on this experience, I would highly recommend Mobiloitte to any company looking for a professional and dedicated technology partner.