What was the scope of their involvement?
They did the development and testing and helped us get the app into the Play Store. MobileWays was not involved in the designing process. We did that internally. We’d took the designs to MobileWays, and their team has given their feedback on the design. They justified a lot of things and made enhancements to the existing screens. They went out of their scope of work and gave suggestions. There was a time when we were struggling with actually making our APIs more secure, which was not in the scope of work for MobileWays. But, the experts there have helped us with making our APIs secure, and they gave us some protocols which we can implement in our work.
They did whatever was good for my business. MobileWays has always gone beyond and above, ensuring that my requirements are met along with whatever I was actually looking for. From the technology point of view, we have built the APIs and given those to them, and they have coded them for the Android version. They integrated our APIs so nicely into the code. They performed their own testing, and there were times when I was actually satisfied with the product, but they were not. There were things I didn’t catch myself, but, because they are the subject matter experts in the field, they were holding the product back because they were not 100% satisfied with it. So, until they really reached that point, they wouldn’t let the code be put on the Play Store. They completed version one according to plan in 2016.
How did you come to work with MobileWays?
I was working with another design agency, and MobileWays was connected with them. I could have gone with anther Android development company, but I saw the portfolio of MobileWays. I went to their office, saw their products, and met the team.
How much have you invested with MobileWays?
We’ve spent 200,000 INR [$3,090].
What is the status of this engagement?
We started working with them in January of 2016. We’ll be working with them on the second version of the app as well.