MobileFolk

Introduce your business and what you do there.

I’m the founder of Lets Vacay Inc, a startup.

What challenge were you trying to address with MobileFolk?

We hired them for iOS and Android development services.

What was the scope of their involvement?

Our first call involved us discussing what I was trying to accomplish and determining a timeline and scope. We also talked about follow-up meetings and what everything would require. After a couple of months, we finally figured out what we needed to build. We slowly began working on an MVP to get to our end goal.

I had an idea of what I wanted the app to contain, but their team helped me find the right designers to finalize the UX/UI and complete this journey. They provided me insight into what I should know, what I should be aware of, and other industry insights.

What is the team composition?

I’m currently working with two people: Alex (Founder) and Lloyd (Project Manager). Alex serves as the project lead, while Lloyd is the lead developer.

How did you come to work with MobileFolk?

I researched different mobile app development companies before inquiring. A friend referred them to me after I saw the app that they built for him. I liked the design and flow of the app.  I also asked my friend about how they were as a company. I reached out to them in January, and they were happy that I did.

How much have you invested with them?

I’ve spent $20,000–$25,000 so far.

What is the status of this engagement?

We started working together in January 2020.

What evidence can you share that demonstrates the impact of the engagement?

We’re currently reworking the initial development work that will be sent to the designers. We’ve built a great relationship. If it’s 3 a.m., I can ping them on Slack, and they’ll get back to me as soon as they can.

The collaboration is great. It’s not just me paying them to build something for me. I can reach out to them and brainstorm the right approach. Alex and Lloyd always want us to be on the same page to not to waste money or time.

How did MobileFolk perform from a project management standpoint?

We’re heavily in touch with each other daily, and we meet weekly to catch up. We used Notion for the MVP and Slack for communication between the different teams. Notion allows us to track our scope and what we want for the MVP. The designers use Marvel for prototyping the wireframe.

What did you find most impressive about them?

I’m impressed with how down-to-earth they are. It’s not a relationship where I tell them to do something, and they do it. They give me the right amount of pushback, providing context through their experiences in the industry. They care about what I’m working on, not just the dollars I’m providing them. Their team-first mentality stands out to me. They’re also completely accessible.

Are there any areas they could improve?

In this business, timeframes are complicated. It was tough to give me a timeline for the end date because of all I wanted to accomplish in the app. I had to learn to be more adaptable to timelines and be cautious about the routes that we take. They’ve been really helpful in pushing me forward.

Do you have any advice for potential customers?

Reach out to Alex and have a conversation with him. Get a feel for him to understand if you’re going to be on the same page. Be upfront. I would recommend anyone that works with them to have that conversation before beginning a project.

Introduce your business and what you do there.

I’m the CEO of URSafe, a personal safety app.

What challenge were you trying to address with MobileFolk?

We were looking for assistance with marketing strategy and a technical partner to actually develop the app.

What was the scope of their involvement?

The app was developed for Android and iOS. It has a follow-me functionality, Google integration, voice activation, and 911 functionality. There’s a lot of heavy lifting they did to get it into the App Store and Play Store.

First, they fleshed out an MVP. Because it was excellent, we hired them to build the project. We’ve brought them back to build additional features and add functionalities into the app.

What is the team composition?

Alex (CEO) is the main person we deal with. We had a project manager too who served as our technical lead.

How did you come to work with MobileFolk?

A consultant recommended MobileFolk. From our initial conversations, they immediately understood what we were trying to build.

How much have you invested with them?

Their pricing is amazing. It’s over $200,000. They’re doing so much for us.

What is the status of this engagement?

We started work in May 2019 and are still together.

What evidence can you share that demonstrates the impact of the engagement?

We knew it was successful based on feedback. All they’re responsible for iis an excellent app, and they delivered that. The feedback has been universally positive.

How did MobileFolk perform from a project management standpoint?

They’re incredibly responsive. If there’s a problem, and we call them at 3:00 AM, they’re there for us. They bought into our idea, and it’s like they’re part of the family.

What did you find most impressive about them?

They’re a great group to work with. They’re excellent.

Are there any areas they could improve?

No, it’s fantastic. The quality of the work that MobileFolk produces will blow you away.

Do you have any advice for potential customers?

If they give you a recommendation, take it. You’ll be happy you did.

Please describe your company and your position there.

I am the President of a full service MSP that works with assorted clients and customers offering a full rang of services. We have been in business for 25 years.

For what projects/services did your company hire MobileFolk?

Alex was hired to design a secure, authenticating Web Based Client Portal for purposes of managing Clinical Database Reviews. He conducted extensive investigation, research and design/functionality testing, review and revisions to deliver the portal/database.

What were your goals for this project?

To move from an inaccurate, slow, low-security manual system to a secure, dynamic web based system. Also, to allow for revisions and modification as the scope of the project changed and evolved.

How did you select this vendor?

A prior vendor who moved on to another position recommended him. We couldn't have been happier. Alex is a pleasure to work with, extremely knowledgeable, creative and patient.

Describe the project and the services they provided in detail.

Alex was hired to design a secure, authenticating Web Based Client Portal for purposes of managing Clinical Database Reviews. He conducted extensive investigation, research and design/functionality testing, review and revisions to deliver the portal/database. It took several month and included extensive testing and review. Also, revisions and modifications as needed. Alex was steady and delivered throughout.

What was the team composition?

Numerous client representatives from Clinical Studies, IT members and QA members and staff along with Alex as the Database design lead.

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to the hard work and knowledge Alex provided, the project has been a complete success. We have done two revisions to the site for additional functionality and security and those revisions were also a success and accommodated the evolving needs of the project.

How was project management arranged and how effective was it?

I was the overall PM working as a liaison between Mobile Folk and the client. I think it was an effective collaboration.

What did you find most impressive about this company?

There are many strengths: Knowledgeable, great communication skills, great documentation, able to listen and take notes, make changes, explain concerns be it with functionality or security. Patient and pleasant to work with.

Are there any areas for improvement?

None. I literally have no complaints. They are a pleasure to work with on all fronts. This project took some time to get off the ground but that had nothing to do with Mobile Folk but rather getting the requirements from the client.

Please describe your company and your position there.

We are an independent investment manager based in Toronto, Canada. I am Senior Relationship Manager on the Sales and Marketing team.

For what projects/services did your company hire MobileFolk?

We used MobileFolk on a monthly as well as project based arrangement to help maintain and improve our website.

What were your goals for this project?

Ensure smooth functionality on our website and make changes when needed. With no inhouse technical capabilities we wanted a team that was responsive and able to execute.

How did you select this vendor?

We looked at a number of providers before deciding on MobileFolk. Off the back of a referral we met with MobileFolk and it was clear that they were able to do what we were looking for and gave us confidence that they could do it competently in a timely fashion.

Describe the project in detail.

They helped build web pages, update existing pages, work on technical projects, ad hoc assignments and troubleshooting.

What was the team composition?

MobileFolk worked directly with the 3 members of the Sales and Marketing team.

Can you share any outcomes from the project that demonstrate progress or success?

MobileFolk helped ensure our website was running smoothly and coupled with our efforts to drive traffic to the site helped grow our business.

How effective was the workflow between your team and theirs?

MobileFolk integrated well into our team acting almost as an internal partner

What did you find most impressive about this company?

They were very quick to get tasks completed with excellent communication and did not require a lot of hand-holding to complete.

Are there any areas for improvement?

The only issue was that there was no design capbilities so we had to use another vendor to do design work.

Please describe your company and your position there.

I am the founder of ShowSlinger, LLC, an entertainment platform.

For what projects/services did your company hire MobileFolk?

We hired MobileFolk to build a web-based app that could also be used on iOS and Android devices.

What were your goals for this project?

Our goal was to create a functional product based on wireframes that we’d made.  

How did you select this vendor?

We learned about MobileFolk through a mutual business contact. At the time, we were using a variety of different firms, and we eventually moved all development to MobileFolk.

Describe the project and the services they provided in detail.

MobileFolk handled the full development lifecycle for the project. They provided backend support, database management, frontend design, and iOS and Android implementation. Each element was built to our specifications, and they made sure to explain relevant information while we were making design choices.

What was the team composition?

The team consisted of a project manager and two developers.

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve reached over 100,000 users in just a few years, and we expect that number to rise.

How was project management arranged and how effective was it?

Our main point of contact was Alex (Founder, MobileFolk). He was experienced with all aspects of our business, which made for a smooth collaboration. He was also very friendly and responsive to our needs. Overall, their team was efficient and concise.

What did you find most impressive about this company?

They perfectly executed my vision, sometimes using nothing more than my verbal feature descriptions. They also worked quickly, meeting deadlines with no issues or problems. The product that MobileFolk delivered is sophisticated, especially considering how affordable they were. Their excellent insights and knowledge of my industry were also impressive.

Are there any areas for improvement?

We can’t find any areas for improvement. They addressed all of our concerns rapidly and effectively. We plan to continue to do business with them.

Please describe your company and your position there.

I’m the CEO of Shuffle Ventures. We develop mobile communications apps that allow individuals to connect with the world while protecting their personal privacy. Our main product is an app that allows users to create multiple phone numbers and email aliases so they don’t have to share their private contact details with strangers.

For what projects/services did your company hire MobileFolk?

We needed to optimize our iOS app’s UX, build out new functionality, and secure ongoing maintenance.

What were your goals for this project?

We wanted to optimize our app and have it run flawlessly.

How did you select this vendor?

A business contact of mine recommended them. 

Can you go into detail about the services they provided and the scope of the project?

They provide mobile frontend development using Objective-C and Swift and backend development with Ruby on Rails.

What was the team composition?

We have 5–7 people working on the project at any given time.

Can you share any information that demonstrates the impact that this project has had on your business?

They've implemented our new functionality successfully and fixed bugs in a timely manner. The app is operational at all times.

How was project management arranged and how effective was it?

It’s quite impressive. I work closely with Alex (CEO, MobileFolk), and they always over-deliver on milestones.

What did you find most impressive about this company?

Alex's hands-on approach and constant availability are outstanding. Their entire team is highly approachable and pleasurable to work with.

Are there any areas where they can improve?

I don't have any suggestions since I’ve had a great overall experience.