What evidence can you share that demonstrates the impact of the engagement?
We’ve had about 3,000 downloads with 2,000 active users. In fact, many of our users bought a smartphone to access our app. Complaints have mostly revolved around the price; it costs about $40 to read the e-book. We’re currently looking for sponsors to help us boost our reach. Once we get them, I’m sure we’ll climb to 100,000 users.
How did Mobiiworld perform from a project management standpoint?
I was impressed by how professionally they managed the process. They assigned an active project manager, and the business manager and COO supervise everything. In terms of communication, we used phone and email for official coordination. Occasionally, we held digital conferences so that the whole team could listen in on my conversations with the programmers and project manager. The price was high, but the quality of the end product was good.
What did you find most impressive about them?
It’s their boldness that stands out. I’d looked for developers locally in Saudi Arabia, India, and Dubai. After going through several companies, I chose Mobiiworld because I could see their team with my own eyes. That was very important to me. I don’t like coordinating just through emails; rather, I like to see things personally. While other developers might have stronger skills, I wouldn’t be able to visit and interact with them the same way I could with Mobiiworld.
Are there any areas they could improve?
Aside from lowering their prices, I can’t really think of anything. I was never upset with them, and I’m happy with their delivery. As time passed, we became more friends than business partners.
Do you have any advice for future clients of theirs?
Explain exactly what you want out of your app. Most people have general ideas that they want to implement, but it can be challenging to translate those ideas to the development team. Since I’m an IT person, I wasn’t too concerned with this, but we still had to have meetings, review our ideas, and ensure that they understood what we wanted. Additionally, be sure you know how they’ll charge you, whether that’s per contract, hourly, or based on team size.