Mobee Dick

Mobee Dick is a strategic and creative studio which specializes in research and design internet products and services. Our particular area of interest are mobile solutions - we are the leader in the domestic market. We help our customers to build products and services that stand out from the user experience and realize even the most sophisticated business needs.

We are experts on User Experience, Customer Experience and Design Thinking, but what distinguishes us from the competition is passion and unique design methods.

We also advise our clients on how to effectively use digital marketing tools to build marketing strategies and product strategies, how to build creative teams and implement effective product processes in organizations.

 
$1,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2012
Show all +
Katowice, Poland
headquarters
other locations
  • Mobee Dick

Portfolio

Key clients: 

Getin Bank, Credit Agricole, Rainbow Tours, Banque Saudi Fransi, Diebold Nixdorf, Warta, Empik, ITAKA.

Rainbow Tours

RWD / Tourism

  • system interface design for searching, booking tours and air tickets
  • setting new standards in dynamic packet design
  • honorable distinction in the Mobile Trends Awards 2015

Spontime

Mobile app / lifestyle

  • expert audit and thorough redesign of existing mobile application - functional level changes, information architecture and graphic design
  • new navigation using mostly gestures
  • application dedicated to the international market (mainly USA)

Faxi

Mobile app / transport

  • our first task was to create a new look & feel and design several key application screens
  • result: customer's delight and decision to give us entire project
  • application dedicated to French market

Empik

Mobile app / e-commerce

  • expert test of existing mobile application and then its total redesign
  • main changes: new menu, simplified navigation, advanced filtering
  • result: No. 9 in shopping category in App Store

EmpikGO

Mobile app / media

  • Empik GO is an application for buying and reading eBooks and audiobooks
  • another project for this customer, satisfied with the earlier cooperation
  • major changes: navigation simplification, categorization and personalization of the promoted products

Warta Mobile

Mobile app / Insurance

  • Goal: 10% of customers in the app
 Results: over 20%

  • Ability to completely eliminate the damage by the mobile application

  • Number of installations in the first year: 35 867 

ITAKA

Mobile app / Tourism

  • iteractive design and optimization of ITAKA mobile application
  • design in the spirit of Atomic Design
  • functional level changes, information architecture and graphic design

Reviews

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Audit & User Tests for Mobile Banking App

“The Mobee team’s effective communication complemented their understanding of business perspectives and goals.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May - July 2016
Project summary: 

Mobee Dick audited and tested a mobile application; they synthesized the results into reports that highlighted areas of improvement. Based upon the report, Mobee Dick executed app improvements.

The Reviewer
 
5,001-10,000 Employees
 
Wrocław, Poland
Konrad Olejarczyk
User Experience Manager, Credit Agricole Bank Polska S.A.
 
Verified
The Review
Feedback summary: 

Mobee’s thorough and professional audit execution clarified issues that helped redefine goals and perform crucial improvements. Their intuitive understanding and effective communication optimized their consistent app updates.

BACKGROUND

Please describe your company and your position there.

I am a UX Manager for Credit Agricole Bank Polska, a large Poland-based commercial bank. I am responsible for all UX/UI projects concerning our digital channels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mobee Dick?

Mobee Dick performed an expert audit and user tests for our first mobile banking application, CA24 Mobile.

What were your goals for this project?

We wanted to identify and improve on problems regarding crucial application processes.

SOLUTION

How did you select this vendor?

We approached Mobee Dick because of their top quality UX expertise and strong knowledge of the banking sector.

Describe the project in detail.

Mobee Dick was responsible for creating an expert audit document and executing user tests. They worked together with our team and prepared user scenarios, chose user groups for application testing and performed tests that were followed by an IDI.

What was the team composition?

The team was composed of multiple personnel who were responsible for project management, research and audit expertise.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The audit and testing reports clarified—early on—crucial issues. One large issue concerning navigation of the application redefined our application goal. We most appreciate their detailed recommendations concerning project changes; these allowed for fast implementation without the need for lengthy conceptual processes. With every new release, Mobee gradually implemented less crucial improvements.

How effective was the workflow between your team and theirs?

Our work with their team was professional, especially in regards to their communication. They effectively explained certain choices during the testing process.

What did you find most impressive about this company?

The Mobee team’s effective communication complemented their understanding of business perspectives and goals. They tested the application professionally and presented a clear report that highlighted key issues and topics for improvement.

Are there any areas for improvement?

We provided testing material that was not ideal and sometimes problematic. I could have expected some more push—from the agency side—to force us to prepare a better testing application. However, their team easily dealt with issues and minimized any consequential effects.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were flexible to the delays on our side.
  • 5.0 Cost
    Value / within estimates
    Compared to the market, they offered a good price.
  • 5.0 Quality
    Service & deliverables
    They provided a great report that was easy to share with top management.
  • 5.0 NPS
    Willing to refer
    We have continued working with them on different projects.