Custom Platform Design & Dev for Precision Selling Co
- Application Management & Support Custom Software Development UX/UI Design
- $1,000,000 to $9,999,999
- Aug. 2020 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Everyone, from developers to project managers, seemed deeply involved and invested in our project."
- Healthcare
- Wilmington, Delaware
- 11-50 Employees
- Online Review
- Verified
Ministry of Programming has developed a platform for a precision selling company, implementing an algorithm for genetic data interpretation. The project has included UI/UX design and data security compliance.
Thanks to their platform, the client has seen a 40% increase in user sign-ups, a 25% increase in purchases, a 60% adoption rate, a 30% decrease in order processing, and a 35% decrease in user support tickets. Ministry of Programming is communicative, responsive, open to feedback, and client-centric.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & CEO of BioCertica
Describe what your company does in a single sentence.
BioCertica is a precision selling platform that utilizes personal, genetic, and bio data to deliver accurate product recommendations for clients on wellness e-commerce sites.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ministry of Programming to accomplish?
- Develop and Optimize our Platform
- Integration with Wellness E-merchant Sites
- Data Security and Compliance
- User Experience (UX) Enhancement
- Scalability and Future Expansion
SOLUTION
How did you find Ministry of Programming?
Referral
Why did you select Ministry of Programming over others?
- High ratings
- Referred to me
- Company values aligned
How many teammates from Ministry of Programming were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Scope of Work for Ministry of Programming Collaboration with BioCertica:
- Platform Development and Optimization:
- Frontend Development: Design and implement a user-friendly interface that aligns with BioCertica's brand identity.
- Backend Development: Set up a robust backend system to manage and process large datasets, including personal, genetic, and bio data.
- API Integrations: Develop APIs to fetch and push data from and to wellness e-merchant sites.
- Optimization: Regularly assess platform performance and make necessary optimizations for speed, efficiency, and reliability.
- Genetic Test Development:
- Test Algorithm: Develop and validate an algorithm to interpret genetic data and translate it into actionable insights for product recommendations.
- Integration with Platform: Seamlessly integrate the genetic testing module with the main platform, ensuring that genetic data feeds into the product recommendation system.
- Reporting Tool: Design a tool to generate user-friendly reports detailing genetic test results and related product recommendations.
- Logistics Platform Development:
- Inventory Management: Implement a system to track inventory levels, sales, returns, and expiry dates of wellness products.
- Order Processing: Set up an automated order processing system, integrating with the recommendation engine to ensure accurate product deliveries.
- Shipping and Tracking: Incorporate a module for shipping logistics, enabling users to track their orders in real-time.
- Data Management and Integration:
- Database Design: Construct a scalable and efficient database structure.
- Data Integration: Develop tools to integrate new datasets.
- Real-time Processing: Implement real-time data processing for instant product recommendations.
- Data Security and Compliance:
- Encryption: Implement encryption protocols to secure sensitive data.
- Compliance Measures: Ensure platform adherence to industry regulations.
- Regular Audits: Conduct security audits.
- User Experience (UX) and User Interface (UI) Design:
- UX Research: Understand user behaviors and preferences.
- UI Design: Create intuitive interfaces.
- Feedback Loop: Incorporate user feedback mechanisms.
- Scalability and Infrastructure:
- Cloud Infrastructure: Set up a cloud-based infrastructure.
- Load Testing: Test the platform for various user load scenarios.
- Future-Proofing: Develop the platform with modularity.
Key Deliverables:
- A fully functional precision selling platform integrated with wellness e-merchant sites.
- A developed and integrated genetic test system with reporting tools.
- A comprehensive logistics platform encompassing inventory management, order processing, and shipping.
- Detailed documentation on platform architecture, data procedures, and API specifications.
- A data security and compliance report, including audit results.
- UX/UI design prototypes, wireframes, and design assets.
- Scalability and performance reports with recommendations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Measurable Outcomes from the BioCertica and Ministry of Programming Collaboration:
- User Engagement and Conversion:
- Increased User Registration: A 40% rise in user sign-ups after the platform enhancement, indicating better user trust and interest.
- Higher Conversion Rates: A 25% increase in users making a purchase based on the platform's product recommendations, reflecting the accuracy and relevance of the suggestions.
- Genetic Test Uptake:
- Adoption Rate: 60% of registered users opted for the genetic test, highlighting its value proposition.
- Feedback Score: User feedback on the clarity and usefulness of the genetic test reports averaged 4.7/5.
- Logistics Efficiency:
- Reduced Order Processing Time: The average order processing time was cut down by 30% due to the new logistics platform.
- Improved Inventory Management: Stock-outs reduced by 20%, and wastage due to product expiry decreased by 15%.
- Platform Performance:
- Faster Load Times: Platform response time improved by 50%, enhancing the overall user experience.
- Uptime: 99.9% platform uptime post-launch, indicating robust infrastructure and reliability.
- Data Security and Compliance:
- Zero Breaches: No instances of data breaches or unauthorized access since platform launch.
- Compliance Achievement: Received certification for GDPR and other relevant data protection regulations.
- User Experience (UX) Feedback:
- User Satisfaction: An average UX score of 4.8/5 from user surveys, indicating a high level of satisfaction with the platform's interface and functionalities.
- Reduced Support Tickets: A 35% drop in user support queries related to platform navigation and usage.
- Scalability and Expansion:
- New Integrations: Successfully integrated with new wellness e-merchant sites within the first nine months post-launch.
- Platform Expansion: The infrastructure easily handled a 50% increase in user loads without any degradation in performance.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
- Communication & Collaboration: Ministry of Programming maintained open lines of communication throughout the project. They established regular check-ins, using tools like Slack for day-to-day discussions and Zoom for weekly progress meetings. This consistent communication made it easy to stay updated on the project's status and upcoming milestones.
- Timeline Adherence: The team provided a detailed project timeline at the outset, breaking down each phase and its associated deliverables. They adhered to this timeline rigorously. There were minor delays in a couple of areas due to unforeseen challenges, but they were proactive in communicating these delays and provided realistic revised timelines. Overall, about 95% of the deliverables were on time, which is commendable given the project's complexity.
- Responsiveness to Needs: Ministry of Programming was highly responsive to our requirements. Whenever BioCertica had feedback or needed changes, their team was quick to understand and implement them. They displayed commendable agility in adjusting to evolving project needs, ensuring that the final product aligned closely with our vision.
- Task & Resource Management: They utilized project management tools like Jira and Trello to track tasks, manage resources, and ensure every team member had clarity on their roles and responsibilities. This meticulous organization was a significant factor in their ability to stick to timelines and deliver high-quality work.
- Feedback and Iteration: One of the highlights of working with the Ministry of Programming was their iterative approach. They frequently sought feedback, and instead of waiting for the project's end to make significant changes, they made continuous improvements based on our input.
- Overall Assessment: Ministry of Programming's project management was one of the pillars of the project's success. Their organized approach, combined with proactive communication and a genuine commitment to BioCertica's goals, ensured that the collaboration was smooth and productive.
What was your primary form of communication with Ministry of Programming?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
Impressions of Ministry of Programming's Culture From our first interaction with the Ministry of Programming, it was evident that their company culture is one of their strongest assets, setting them apart in the industry. Here are some cultural aspects that truly stood out:
- Collaborative Spirit: The team doesn't work in silos; there's a palpable sense of unity. Everyone, from developers to project managers, seemed deeply involved and invested in our project. This collaborative ethos ensured that ideas were freely exchanged, leading to more innovative solutions.
- Continuous Learning: The tech world evolves rapidly, and the Ministry of Programming's commitment to continuous learning is commendable. Their team regularly attends workshops, webinars, and courses, ensuring that they're always at the forefront of industry advancements.
- Client-Centric Approach: While many companies claim to be client-centric, the Ministry of Programming truly embodies this philosophy. Their culture emphasizes understanding the client's perspective, needs, and vision, making us feel valued and heard throughout our collaboration.
- Ethical Integrity: The transparency with which they operate is a testament to their strong ethical grounding. Whether it was about project challenges, timelines, or costs, they were always upfront, building a foundation of trust.
- Work-Life Balance: In an industry notorious for burnouts, the Ministry of Programming prioritizes the well-being of its employees. They understand that a rested, happy team is more productive, and this approach has clearly paid off in the quality of their work.
- Diversity and Inclusion: Their team is a mosaic of diverse backgrounds, skill sets, and perspectives. This diversity is celebrated and harnessed, leading to richer ideas and solutions. Their inclusive culture ensures everyone has a voice, fostering creativity and innovation.
- In Summary: What truly sets the Ministry of Programming apart is their holistic and human-centric culture. They've successfully created an environment where employees thrive, clients feel valued, and innovative solutions are the norm. It's not just about coding or deadlines; it's about people, values, and building meaningful relationships.
Are there any areas for improvement or something Ministry of Programming could have done differently?
N/A
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
