eCommerce Development for Global Marketplace Retailer
- E-Commerce Development Ecommerce Marketing Web Development
- $10,000 to $49,999
- Feb. - May 2025
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They were consistently receptive to feedback and demonstrated a sincere willingness to adapt and improve."
- eCommerce
- Pune, India
- 11-50 Employees
- Online Review
Miloy And Company provided eCommerce consultancy services for a global marketplace retailer. The team managed the client's seller accounts on platforms like Amazon and Flipkart. They also did product cataloging.
Miloy And Company helped the client achieve a 40% increase in online sales, a 60% expansion in their product catalog, and a 20-25% boost in click-through rates. The team had a well-structured workflow, communicated clearly, and consistently delivered all tasks on time.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CMO of Ecoright Bags
Describe what your company does in a single sentence.
Global Marketplace Seller
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Miloy And Company to accomplish?
- Great Reviews
- Budget
- Time Management
- Expert in Amazon and Flipkart
- Real time Work Experience
- 1:1 or Face to Face Meeting
SOLUTION
How did you find Miloy And Company?
Referral
Why did you select Miloy And Company over others?
- High ratings
- Pricing fit our budget
- Referred to me
How many teammates from Miloy And Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Miloy and Company provided comprehensive ecommerce consultancy services focused on enhancing our presence across leading online marketplaces. The scope of work included complete marketplace account management, product cataloging, and creative content development, including product photoshoots and advertisement shoots.
Key deliverables included:
- Marketplace Account Management: End-to-end setup, optimization, and regular management of our seller accounts on platforms like Amazon, Flipkart, and others. This included inventory sync, order processing workflows, and issue resolution.
- Product Cataloging: Creation and optimization of detailed product listings with keyword-rich titles, bullet points, and descriptions. They ensured accurate and SEO-optimized content tailored for each platform’s algorithm and user behavior.
- Product Photoshoots: Professional product photography that met marketplace specifications. The deliverables included high-quality images with multiple angles, lifestyle imagery, and edited versions for use across various platforms.
- Ad Shoots & Creative Content: Conceptualized and executed ad shoots that aligned with our brand positioning and marketing goals. These were used for social media campaigns, video ads, and platform-specific promotional material.
Overall, Miloy and Company delivered a turnkey solution that significantly elevated our ecommerce branding, visibility, and operational efficiency.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project delivered several measurable outcomes that clearly demonstrated progress and success. Within the first three months of engagement with Miloy and Company, we experienced a significant improvement in our ecommerce performance.
Key outcomes included:
- Sales Growth: A 40% increase in overall online sales across major marketplaces, driven by improved product visibility, optimized listings, and effective ad creatives.
- Improved Product Visibility: Our products began ranking higher in category searches due to better SEO and cataloging. Top-performing SKUs moved into the top 10 listings on key search terms.
- Catalog Expansion Efficiency: We were able to scale our catalog by 60%, thanks to Miloy and Company's streamlined process for product onboarding and listing optimization.
- Enhanced Customer Engagement: Professionally shot images and creative ads led to a 20–25% boost in click-through rates (CTR) and better conversion across marketplace ads and listings.
- Operational Efficiency: By outsourcing account management and cataloging, our internal team could focus on core business, reducing time spent on marketplace operations by over 50%.
These measurable improvements directly reflect the strategic value Miloy and Company brought to the project.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Miloy and Company demonstrated excellent project management throughout the engagement. They maintained a well-structured workflow, communicated clearly, and consistently delivered all tasks on time.
They provided a detailed project timeline at the start and adhered to it closely. Whether it was product listings, photoshoots, or ad creatives, each deliverable was completed within the agreed timeframe. They used collaborative tools (like Excel, WhatsApp, and email) to keep us updated on progress, and they were always quick to respond to any requests or feedback.
Their team was highly responsive and proactive — even urgent or last-minute changes were handled efficiently without compromising quality. Overall, their reliability and professional communication made the entire process smooth and stress-free.
What was your primary form of communication with Miloy And Company?
Virtual Meeting
What did you find most impressive or unique about this company?
What impressed us most about Miloy and Company was their profound grasp of marketplace dynamics and their capacity to provide both strategy and execution all in one place. In contrast to many service providers that concentrate solely on either consulting or operational support, Miloy and Company presented a genuinely integrated approach, encompassing everything from product cataloging to creative production and performance optimization.
Their in-house capabilities for producing high-quality product and ad shoots were particularly remarkable. This eliminated the need to coordinate with various vendors and guaranteed consistent branding across different platforms.
Moreover, their quick responsiveness, meticulous attention to detail, and readiness to go above and beyond — even when facing tight deadlines — truly distinguished them. They treated the project as genuine partners rather than mere service providers.
Are there any areas for improvement or something Miloy And Company could have done differently?
Overall, our experience with Miloy and Company was quite positive; however, like any expanding organization, there is always potential for enhancement. At times, we believed that more explicit documentation or reporting — particularly concerning performance metrics and post-launch analysis — could have provided greater transparency and enabled us to make data-driven decisions more swiftly.
Moreover, although communication was typically prompt, establishing a more structured project management dashboard or system (such as Trello, Notion, or Asana) could facilitate even smoother tracking of tasks and timelines as the project grows.
Nonetheless, they were consistently receptive to feedback and demonstrated a sincere willingness to adapt and improve, which made collaboration straightforward.
RATINGS
-
Quality
5.0Service & Deliverables
"Excellent"
-
Schedule
5.0On time / deadlines
"On Time"
-
Cost
5.0Value / within estimates
"As per Market"
-
Willing to Refer
5.0NPS
