What evidence can you share that demonstrates the impact of the engagement?
The website was a two-week project, but we had multiple add-ons that Millennial Web Development is still building out. Their turnaround on those projects is about a couple of days. We wouldn't have a website up and running and generating traffic if it wasn't for their team. We already have lead generation and people filling out our forms thanks to their efforts. Once we start advertising the community events, that page will be a huge asset—we anticipate a lot of tractions.
This will be an evolving project as we figure out what the site needs. We anticipate a long partnership with Millennial Web Development.
How did Millennial Web Development perform from a project management standpoint?
I can’t think any part of their business that Millennial Web Development has done better. The team stays on top of our many requests that trickle in. They give great turnaround on detailed feedback, and we always receive reasons and other options when they can’t update something.
We have a great relationship from a project management perspective. We always know when a project will be completed and what went into its completion. Millennial Web Development works with our team in Jira.
What did you find most impressive about them?
Millennial Web Development can take our vague results and formulate them into solutions. They then break down the complexities into terms that I can understand even though I’m not a developer. I really appreciate that because this is a difficult topic.
Are there any areas they could improve?
We ran into some communication issues when the site first went live. As a result, Millennial Web Development’s team was making edits on the live site itself. Since then, we haven’t had any issues.
Any advice for potential customers?
Millennial Web Development is eager to communicate. Don’t let days or weeks pass when you’re going back-and-forth with feedback. They want to help you get your work done within your timeline.