What evidence can you share that demonstrates the impact of the engagement?
Since we didn’t initially have a robust QA process, I don’t have a lot of metrics on how effective their work was. However, the accessibility of the testimonials on our website serves as a differentiator from our competitors. Also, we haven’t had many regression bugs in the last few years, so it’s clear that Mifort has been on top of their game.
How did Mifort perform from a project management standpoint?
They’re very easy to work with, and they go out of their way to help us. We have good relations with their founder Alexey (Co-Founder & Tech Lead, Mifort). He’s a very nice guy.
When we initially engaged with them, the founder was our project manager. Later, he disengaged and put another project manager in place, and she’s been really helpful. We have daily standup calls, she takes notes where necessary and puts the documentation in Jira.
What did you find most impressive about them?
I appreciate that they’re a voice of reason. They aren’t pushovers—they take ownership of the project. They don’t hesitate to offer input if my method isn’t the best way to accomplish something. Also, as we’re a bootstrap company, the team has been understanding about our resource limitations.
Are there any areas they could improve?
It would have been great if they provided backend development in house. It would make sense for us to consolidate the front-and backend development in one location. They’ve explored this, but I’d like for them to act on it.
Do you have any advice for potential customers?
Future clients should do their due diligence when choosing a development partner. Identifying a small evaluation project is a good way to do it. I have no hesitation in recommending Mifort, but development isn’t a one size fits all model.