Microbits

BACKGROUND

Please describe your company and your position there.

PPE - Hand & body protection manufacturing company. Marketing & Business Development Manager - Mediterranean, Middle East, Africa & Indian Subcontinent

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Microbits?

Social media campaigns.

SOLUTION

How did you select this vendor and what were the deciding factors?

Strong team, and solid market knowledge.

Describe the project in detail and walk through the stages of the project.

After the first campaign, they were easily able to understand the products we were promoting, and started optimizing the campaigns to get the best return on investment.

How many resources from the vendor's team worked with you, and what were their positions?

Account manager, video developer, graphic designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The main target was always getting qualified leads in different countries. So we managed in a very short period to know which channel is best for which country, so that we get the best out of each campaign and reach the number of leads required to gain market shared

How effective was the workflow between your team and theirs?

Me along with Our social media manager and the marcom team, continuously have meetings with their team, to take fast decisions in order to get the best out of each campaign. Then they give a detailed report after each campaign with the results and their recommendations for the next campaigns

What did you find most impressive or unique about this company?

The knowledge at all levels, from the leaders to the team. They work smart and make very pragmatic decisions and the team us empowered, and trustworthy

Are there any areas for improvement or something they could have done differently?

In the digital world and the never ending, new way of doing business, there is always room and need for improvement. I trust that microbits is a company which will adapt quickly and smartly evolve with the business requirements

BACKGROUND

Introduce your business and what you do there.

We’re a strategic consulting company based in France. I’m the managing partner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Microbits?

We had a US client that wanted to see an online presence for us before signing but we didn’t have a website yet; it was always in production but it never launched. Microbits helped us publish the website so we could land the client.

SOLUTION

What was the scope of their involvement?

The website was only in the concept stage, and I worked with Microbits to execute the site and get it launched, quickly. After we won the client, they became our partner and brought on many new clients for us. Now, Microbits handles all the website services for my clients. The volume of work we give to them has grown.

They did branding, logo, SEO, marketing campaigns, websites design, and letterhead creation for us. For our clients, they do websites, branding, SEO, and social media campaign management.

For every project, we start with a brief of what we want from our end, and they translate it into an execution plan. From there, we coordinate very closely to ensure the work is progressing forward.

What is the team composition?

I’ve interacted with their online solutions manager and partner, a senior account manager, and several designers. I also work with their marketing manager.

How did you come to work with Microbits?

We met by accident at a business meeting where they were presenting social media work while I worked at a previous position. They introduced their capabilities and helped me solve problems with my organization’s website, as well as create a mobile app.

How much have you invested with them?

We’ve spent around $50,000–$100,000. The price is going, as our budgets increase according to our incoming clients.

What is the status of this engagement?

We’ve been working together at my current post since March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They provide the right level of service and are able to keep the clients organized and structured. I’ve gotten more business because of working with Microbits. They’re sharp and they know their stuff.

Our initial scope of work was $3,000, and everything above that is revenue for us and them. That $3,000 opened up a business stream of about $100,000.

How did Microbits perform from a project management standpoint?

I’m not sure what tool they were using internally. Microbits handles all the project management and client communication; I’m just a bystander. They manage the communication well.

My communication with them happens via email and WhatsApp. They accommodate whatever the client uses, but they have a very smart platform they use for onboarding.

What did you find most impressive about them?

They know their side of the business well enough that, when they advise the client, they can ground them, even if the client is somewhat difficult, like I am.

The practical, high-quality advice they give stands out. Rather than being a typical IT company, they’re business minded and can help guide you to what you want. They’re aware of how SEO works and how to manage an online presence where most clients usually are not. They’re design is excellent as well, but they really understand our business needs.

Additionally, they’re very competitive. When you ask for a design, the price range can vary a lot but it is always reasonable with Microbits. What is doubly impressive is the speed at which they deliver solutions for this price. They got our website up in three days by working overnight.

Are there any areas they could improve?

Everyone has room for improvement so I can’t say nothing; one thing I would say — and they’re already doing it — is becoming more international. Many clients come from all over the world, so having a 24/7 support system would be good. They have to figure out how to be online all the time for their clients. None of my clients in the US have complained, though, so they’re doing well.

Do you have any advice for potential customers?

Take a look at their portfolio and then take their advice. At the end of the day, they’re in the business of online management and they know what should be posted where.

I’m a bad example, as I rushed our delivery, but you should give their designers ample time to be creative and execute options.

BACKGROUND

Please describe your company and position.

 I am the Partner of a hospitality & leisure company 

Describe what your company does in a single sentence.

Amusement park for kids, teenagers and adults with 23 rides

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Microbits to accomplish?

• To handle our social media pages

SOLUTION

How did you find Microbits?

Online Search

Why did you select Microbits over others?

• High ratings
• Pricing fit our budget

How many teammates from Microbits were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Microbits agency offers comprehensive services designed to enhance our business's online presence and engagement. Their scope of work typically includes developing strategic social media plans, creating and curating content, managing daily social media activities, and running targeted advertising campaigns. These tailored services are helping our business effectively to connect with our audience and achieve better digital marketing goals

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

High engagement andhigher flow of clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes very professionally and with precision

What was your primary form of communication with Microbits?

In-Person Meeting

What did you find most impressive or unique about this company?

They have friendly staff who are creative and eager to work.

Are there any areas for improvement or something Microbits could have done differently?

Keep up the good work

BACKGROUND

Please describe your company and position.

I am the operations manager of fine food company

Describe what your company does in a single sentence.

fine food company works in F&B and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Microbits to accomplish?

• national day campaign

SOLUTION

How did you find Microbits?

Referral

Why did you select Microbits over others?

• High ratings
• Referred to me

How many teammates from Microbits were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

designing posts & stories boosting strategi optimizing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

reports

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, Verry responsive.

What was your primary form of communication with Microbits?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their good customer service.

Are there any areas for improvement or something Microbits could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the E-Commerce Project Manager of ELIE SAAB

Describe what your company does in a single sentence.

Luxury Retail

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Microbits to accomplish?

• Digital Marketing

SOLUTION

How did you find Microbits?

Online Search

Why did you select Microbits over others?

Great culture fit, Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

- Google Ads - Social Media Ads

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sales Growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables were on time, the team is very dedicated to the project and always on top of it.

What was your primary form of communication with Microbits?

In-Person Meeting

What did you find most impressive or unique about this company?

Their support was impressive.

BACKGROUND

Please describe your company and your position there.

Mircrobits was recommend by a close friend who has a technology company. The team of Microbits has been extremely professional and very efficient. The quality of their work and designs is superb. Ramzy, the CEO for Microbits couldn't be more professional and has always been very amicable and helpful. I do recommend Microbits very highly. Please visit my dental office website in Boston USA smiledesignboston.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Microbits?

Website

SOLUTION

How did you select this vendor and what were the deciding factors?

the quality of their work

Describe the project in detail and walk through the stages of the project.

A dental web site

How many resources from the vendor's team worked with you, and what were their positions?

I worked with the team on social media as well

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome is the site itself

How effective was the workflow between your team and theirs?

Extremely so

What did you find most impressive or unique about this company?

Their responsiveness and punctuality

Are there any areas for improvement or something they could have done differently?

Not that I have noticed

BACKGROUND

Please describe your company and your position there.

We are a B2B office supplies company with more than 35 years of experience, providing workplace essentials from daily consumables, office furniture and managed printing services, with next-day delivery to the major cities of Saudi Arabia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Microbits, and what were your goals?

the group's online portfolio from web development to social media management

SOLUTION

How did you select this vendor and what were the deciding factors?

recommendations from many other companies

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SEOs, web development, etc...

How many people from the vendor's team worked with you, and what were their positions?

from GM to account exectives, creative directors, digital, etc... around 6 people handled my account

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They increase our online leads.

Describe their project management style, including communication tools and timeliness.

email

What did you find most impressive or unique about this company?

personal touch not robotic answers

Are there any areas for improvement or something they could have done differently?

they constantly work on improving their services