mExcelle Technologies Pvt Ltd

BACKGROUND

Please describe your company and position.

I am the Project Manager of Givey Ltd.

Describe what your company does in a single sentence.

Givey Ltd supports small charities and local communities in the UK through digital fundraising and tech4good resources and initiatives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire mExcelle Technologies Pvt Ltd to accomplish?

• Mobile App
• Website Design and Development

SOLUTION

How did you find mExcelle Technologies Pvt Ltd?

Referral

Why did you select mExcelle Technologies Pvt Ltd over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from mExcelle Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• For the Website Design and Development - Through the use of Webflow they created a homepage for Givey. This included a wireframe, branding, strategy and development to achieve our KPI's within the front end. Key deliverables were; including CTA's for new sign ups, creating a modern trending webpage to attract new signs ups and highlight our USP's to our audience. 
  Creating clear messaging through every section of the webpage and making the UI/UX simple and clear for our audience to understand who Givey are and the benefits of joining us. Also, the webpage had to work seamlessly with our current website that was built from Ruby on Rails and had to work well and look attractive through mobile devices as many of our users are via mobile. 
• The Mobile App - Aim was to get the entire Givey website on a mobile experience. With a new UI/UX including the option for the user to give donations via the mobile app. The user would register, choose their charity and set up a fundraising page. Then use the app to collect donations, raise awareness and share the donation page with their donors so others could join the app and support the cause.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Givey website UI/UX was upgraded and streamlined. The new website helped in increasing our sign ups and donations and increased our brand awareness and mission in the third sector. The mobile app gave our users the experience of our platform through their handheld devices. The app also helped us reach donors who extensively use mobile devices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The company use agile methodologies for the project management which helped us keep track of the progress in regular increments. Most of the agreed deliverables were submitted on time. They responded to our needs in a professional manner and always catered to the change in compliance that is needed in the sector where we operate.

What was your primary form of communication with mExcelle Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team at mExcelle technologies were very quick to adapt to our needs and provides solutions as and when required. Technology is their strength and it was evident the way the project was conducted. The team were quick to respond and the communication was very professional. The most impressive point throughout the project was their responsibility and accountability; they took ownership of the project to be delivered.

Are there any areas for improvement or something mExcelle Technologies Pvt Ltd could have done differently?

None came to mind, I would highly recommend.

BACKGROUND

Please describe your company and your position there.

We are a management consultancy supporting high-growth businesses to develop new products and services and secure growth funding.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire mExcelle Technologies Pvt Ltd?

We required a total makeover for our company Mobile enabled website.

What were your goals for this project?

This project streamlined are out of date website and service provision and brought the site up-to-date with all our latest support services and modules in place

SOLUTION

How did you select this vendor?

We have extensive reach in the industry and were able to find mExcelle through Simera Ltd which we have experience have developed and delivered outstanding IT services in the market.

Describe the project and the services they provided in detail.

mExcelle had the developers review the back end of the site and strip out redundancy whilst enabling a mobile friendly site ready for periodic updates as required.

What was the team composition?

The project was managed end by an account specialist who dealt with us directly and all changes were quickly implemented through them with support from the team.mExcelle were able to provide graphic designers, mobile app web developers and WordPress specialist to re-engineer the site at peace before the Christmas period.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The updated website has only been in place for a month but search engine optimisation (SEO) has improved with updates and the site is achieving top ranking on Google and other search engines.

How was project management arranged and how effective was it?

The project was managed by an account specialist who dealt with us directly and all changes were quickly implemented through them by the team.

What did you find most impressive about this company?

The account manager and company had clarity of our vision and requirements. They were able to seamlessly deliver to specification, in time, and on budget.

Are there any areas for improvement?

There are no additional comments for improvement.