What evidence can you share that demonstrates the impact of the engagement?
We’re just starting up, and the first solution is finished, but we are still trying to figure out which market to launch the product to. There are some regulatory aspects that we need to take into consideration, so we can’t just launch in the Apple Store right away. Once we get the appropriate license, we plan on going live in Cyprus in January.
We also have to connect the app to the respective banks, which is another aspect. Therefore, we have to create interfaces with the banks that we’re going to be operating in. We are projecting that we will reach 1 million users across 5 countries by the end of 2018.
Currently, we’re going around to different banks and trying to onboard them. After we launch in Cyprus, which doesn’t have too many banks and is full of technology-savvy people, we plan on spreading to Greece, Romania, and other areas in the Balkans.
Bankers have been giving us extremely positive feedback, and we already have 2 banks that have agreed to interface with us once we’re licensed. I’m positive we’re going to get all the major banks in Cyprus in the upcoming months.
How did Metryus perform from a project management standpoint?
Their project management has been very good. We’ve had clear and honest communication throughout, even though when they started building the app, they were setting up their company and building their own website. We always know exactly when Metryus is spending time on our project, and when they’re spending time on internal projects. We had a successful collaboration due to our mutual honesty, which resulted from the good relationship we already had prior to this engagement.
What did you find most impressive about them?
They are extremely knowledgeable of the banking industry, and because of that, they’re able to apply their technical abilities in a way that makes the entire package very attractive.
I could’ve found cheaper resources, but it would’ve been people who simply follow orders. Metryus, instead, has an active role which helps us shape the product and make it better. What differentiates them from other companies is that they’re focused on quality instead of quantity. I could’ve outsourced to India, for example, where I would’ve had more developers working faster for the same price, but they wouldn’t have been able to provide the same quality as Metryus.
Are there any areas they could improve?
When we initially started the project, they were trying to manage external and internal work with the same people. We managed to overcome this by being very honest and having them provide clarity on when they were working on certain things. They have problems like any other startup, and they have to put a process in place, so they are still a work in progress.
Do you have any advice for potential clients?
Based on my experience, I would advise potential clients to have transparency and clarity between them and Metryus. Don’t be afraid to disclose information to them. Their knowledge of the banking industry allows them to provide valuable advice. We have to be very clear and upfront regarding the deliverables, just like on any project.