API & Web Development for Premium Jewelry Retailer
- API Development E-Commerce Development Web Development
- Confidential
- Dec. 2021 - May 2022
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Metro Midas Technology's blend of elegant design, technical expertise, and effective marketing strategies made them a standout partner."
- Retail
- Brisbane, Australia
- 11-50 Employees
- Online Review
Metro Midas Technology developed an eCommerce website and mobile app for a premium jewelry retailer. The team also provided product marketing services, API integration, and payment gateway implementation.
The website and mobile app increased user traffic, conversion rates, and user engagement metrics. Moreover, Metro Midas Technology's technical expertise and collaborative approach resulted in a sophisticated, user-friendly product.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Zevar Jewellery Brisbane
Describe what your company does in a single sentence.
We Sell 22k High Quality Gold Jewellery and Imitation Jewellery, We also make Custom Jewellery.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Metro Midas Technology to accomplish?
- Website Development
- Ecommerce Development
- Product Marketing
SOLUTION
How did you find Metro Midas Technology?
Referral
Why did you select Metro Midas Technology over others?
- Pricing fit our budget
- Good value for cost
- Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
Metro Midas developed Zevar’s website and mobile app to reflect the brand's elegance and enhance user experience.
Website Development:
- Design & User Experience: Created a visually appealing, user-friendly, and responsive website.
- Security & Performance: Ensured robust security and optimized performance for all devices.
API Development:
- Integration: Developed APIs for seamless data exchange and improved platform efficiency.
Ecommerce Development:
- Platform: Implemented a secure and user-friendly ecommerce system.
- Features: Included secure payment, detailed product pages, and efficient order management.
Product Marketing:
- Strategies: Integrated effective marketing with detailed descriptions, high-quality images, and targeted promotions.
Summary:
- Metro Midas delivered a sophisticated website and mobile app for Zevar, featuring elegant design, secure ecommerce, seamless integration, and strategic product marketing.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
1. Website and Mobile App Engagement:
- Increased User Traffic: Achieved a notable rise in website and app visits, reflecting improved visibility and user interest.
- Enhanced User Experience: Higher user engagement metrics, such as longer session durations and reduced bounce rates, indicating a more appealing and effective interface.
2. Ecommerce Performance:
- Boosted Sales: Significant growth in online sales and transaction volume due to the seamless ecommerce experience.
- Conversion Rates: Improved conversion rates from product browsing to purchase, attributed to user-friendly design and secure payment integration.
3. Operational Efficiency:
- Streamlined Integration: Successful implementation of robust APIs led to smoother data exchange and overall platform efficiency.
- Order Management: Efficient order processing and management, reducing fulfillment times and enhancing customer satisfaction.
4. Marketing Effectiveness:
- Increased Customer Engagement: Higher engagement rates from targeted promotional campaigns and detailed product information.
- Enhanced Brand Visibility: Elevated brand presence and recognition, supported by strategic product marketing within the digital platforms.
These measurable outcomes demonstrate the project's success in creating a sophisticated digital experience that effectively supports Zevar’s business objectives and enhances customer interactions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Metro Midas demonstrated effective project management throughout the development of Zevar’s website and mobile application. Key aspects include:
- Timely Delivery: The project milestones were met as scheduled, with all deliverables—including website and mobile app launch—completed on time. The adherence to the timeline ensured a smooth rollout of Zevar’s digital platforms.
- Responsive Communication: Metro Midas maintained clear and consistent communication, promptly addressing any questions or concerns. Their responsiveness facilitated a collaborative approach, allowing for quick adjustments and refinements based on feedback.
- Adaptability: The team was flexible and proactive in adapting to evolving requirements. They efficiently incorporated changes and updates, ensuring the final products aligned closely with Zevar’s vision and objectives.
- Quality Assurance: Thorough testing phases were conducted to ensure the website and mobile application met high-quality standards. This included functionality checks, security assessments, and user experience evaluations.
Response to Needs:
Metro Midas excelled in meeting Zevar’s needs by:
- Understanding Objectives: The team took the time to fully understand Zevar’s goals and requirements, translating them into effective digital solutions that mirror the brand’s elegance.
- Customized Solutions: They provided tailored solutions for website design, API integration, ecommerce functionality, and product marketing, ensuring that all aspects of the project were aligned with Zevar’s specific needs.
- Continuous Support: Metro Midas offered ongoing support and guidance throughout the project lifecycle. Their commitment to addressing issues and implementing improvements contributed to the overall success and satisfaction with the project.
Overall, Metro Midas demonstrated strong project management capabilities and a responsive approach, delivering high-quality results within the agreed timeframe and effectively addressing Zevar’s needs.
What was your primary form of communication with Metro Midas Technology?
- In-Person Meeting
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
1. Comprehensive Digital Solutions: Metro Midas impressed with their ability to deliver a holistic digital experience for Zevar. Their expertise encompassed every critical aspect—from website and mobile app development to API integration and ecommerce solutions. This all-encompassing approach ensured a cohesive and sophisticated platform that fully represents Zevar’s brand.
2. Elegant and User-Centric Design: The design of both the website and mobile application was particularly noteworthy. Metro Midas crafted a visually stunning and user-friendly interface that not only highlights Zevar’s exquisite jewelry collections but also ensures an optimal and enjoyable user experience across all devices.
3. Robust API Development: Their development of robust APIs facilitated seamless integration of various functionalities, which significantly enhanced the efficiency and performance of Zevar’s digital platforms. This technical proficiency contributed to a smooth and reliable user experience.
4. Advanced Ecommerce Integration: The implementation of a comprehensive ecommerce solution was a standout feature. Metro Midas provided a secure, user-friendly shopping experience with a streamlined order management system, making it easy for customers to browse, select, and purchase products.
5. Effective Product Marketing Strategies: The integration of effective marketing strategies within the website and app demonstrated Metro Midas’s commitment to not just building a platform but actively contributing to Zevar’s business growth. Detailed product descriptions, high-quality images, and targeted promotional campaigns were executed with precision to attract and retain customers.
6. Responsive and Adaptable Service: Metro Midas’s responsiveness to Zevar’s needs and their ability to adapt to evolving requirements were highly impressive. Their proactive approach ensured that the final products aligned perfectly with Zevar’s vision and objectives.
Overall, Metro Midas Technology's blend of elegant design, technical expertise, and effective marketing strategies made them a standout partner in delivering a sophisticated digital experience for Zevar.
Are there any areas for improvement or something Metro Midas Technology could have done differently?
No improvements needed.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS