What evidence can you share that demonstrates the impact of the engagement?
Since relaunching the website, we’ve had close to 200 leads in a short period of time. Within the first two months of the new website, we’ve closed the single largest purchase order that we’ve ever received as a company. We’ve not put in any keyword searches yet, but producing meaningful and relevant blogs with them has made a huge difference. These and our Facebook posts boost our rankings on social media and search engines. We’ve seen a pretty large influx of leads because of that.
Working with the team helped us become more engaged in social media. They recommended that we started posting blogs, updating Facebook, and taking advantage of the technology available to us to get our name out there. Our exposure has been increasing with pieces in the local news, so we hope to attract more business soon.
The migration to HubSpot has been excellent and things improved significantly since then. There was a time that we were tracking everything in Excel and it was painful. If I didn’t save it properly or I didn’t remember that I made the change, then it wasn’t tracked.
How did Meticulosity perform from a project management standpoint?
It went well. They’re very transparent and honest. They always delivered and better than we expected. We did have one main point of contact, but there was a steady stream of communication internally because if we emailed somebody and forgot to copy the other person, everybody was still in sync.
What did you find most impressive about them?
I liked that they sold us things that they work with as well. They use HubSpot and explained how they used it has helped me to understand how we can use it. We pride ourselves on customer service. The best customer you can have is a repeat customer and we’re that for them as it’s been so positive. They’ve been very good and helpful. We appreciate all the hard work they put in. They’re intelligent and passionate about what they do, which creates a really good company.
Are there any areas they could improve?
No. They continue to assist us. They’re not afraid to take on new challenges or promoting different things. We’ve been very happy.
Do you have any advice for potential customers?
Trust their instinct and the process. In a short amount of time, we saw things improve.