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Making a difference in people’s lives.

5.0
2 reviews

Mercer is a global consulting leader helping clients around the world advance the health, wealth and careers of their most vital asset — their people. We work collaboratively with our clients to transform strategy into practical actions that drive results. Our deep expertise, powerful insights, and real-world solutions help the people and organizations we serve take steps today to secure a better tomorrow. Our passion is making a difference in people’s lives.

For us, it’s not just a business — it’s a mission. Our more than 22,000 employees work every day to improve the health, wealth, and careers of more than 110 million people globally. It’s how we make tomorrow, today.

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$1,000+
 
$25 - $49 / hr
 
10,000+
 
Undisclosed
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
Show all +
New York, NY
headquarters
  • 1166 Avenue of the Americas
    New York, NY
    United States
    1.212.345.7000
other locations
  • 99 High Street
    Boston, MA
    United States
    617 747 9500
  • 4 Embarcadero Center Suite 400
    San Francisco, CA
    United States
    415 743 8700
  • 3031 N. Rocky Point Drive West Harborview Plaza
    Tampa , FL 33607
    United States
    813 207 5100
  • 400 West Market Street Suite 700
    Louisville, KY
    United States
    502 561 4500
  • 3560 Lenox Roa Suite 2400
    Atlanta, GA
    United States
    404 442 3100
  • 12421 Meredith Dr
    Des Moines, IA
    United States
    515 365 4100
  • Unit No. C-401, 4th Floor, Tower C1 The Millennia, No.1 and 2, Murphy Road Ulsoor
    Bangalore
    India
    +91 80 4185 7700

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • HR Services
SHOW ALL +
Industry focus
  • Financial services
  • Business services
  • Health Care & Medical
HR Focus

Reviews

5.0
2 reviews
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Recruitment Services for Manufacturing Company

"They love to educate us and they are like family."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000,000+
 
2013 - Ongoing
The Reviewer
 
501-1000 Employees
 
Bronx, New Jersey
Administration Director, Manufacturing Company
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your company require HR services?

I consulted with my partners to make a decision to use these services.

What types of work functions can your internal staff avoid by hiring an HR consulting firm?

We can avoid physical labor.

What were your company’s goals for the partnership with them?

We are looking for long-term partners and that's why we chose Mercer.

SOLUTION

Could you describe their pricing structure and how they bill you?

We are billed once a year.

How did you find and select them?

We did some research and narrowed it down.

RESULTS & FEEDBACK

Please assess their quality of work.

They are very serious about the workload. They are transparent about their approach and they are always consistent.

How much time and money do you estimate that they save you each month?

They save us hundreds of thousands of dollars.

Based on your experience, what takeaways can you share about working with them?

They will always tell us what's going on. They love to educate us and they are like family in that regard.

What do you think are their strengths?

They are very solid. They are not the type to let you down.

Where do you think they can improve?

I can't say they need any improvements at the moment.​​​​​​​

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Benefits Consulting Services for Financial Services Company

"I love their service."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2007 - Ongoing
The Reviewer
 
1-10 Employees
 
Columbia, South Carolina
Customer Service Manager, Financial Services Company
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your company require HR services?

We did not use to handle this in-house.

What were your company’s goals for the partnership with them?

Our goal is winning.

SOLUTION

Could you describe their pricing structure and how they bill you?

We have a package deal.

How did you find and select them?

We found them via the internet.​​​​​​​

RESULTS & FEEDBACK

Please assess their quality of work.

They are great.

How much time and money do you estimate that they save you each month?

They save us $200 a month.

Based on your experience, what takeaways can you share about working with them?

I love their service.​​​​​​​

What do you think are their strengths?

They are good in all areas.​​​​​​​

Where do you think they can improve?

There is nothing they need to improve. Their service is great.​​​​​​​

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
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