Digital Ideas Accelerated

An industry veteran of over 16 years, MentorMate meets complex business challenges with native, hybrid and custom software development. We think big, design smart and develop fast for all screens, projects and teams accelerating digital ideas with end-to-end technology services.

 

With seven offices in Minnesota, Sweden and Bulgaria, our strategists, designers, architects, developers and quality assurance engineers blend onshore flexibility with offshore economy delivering value for clients near and far.

 

We scale quickly and manage all stages of the software lifecycle, including ideation, architecture, design, development and quality assurance. We amplify your team’s custom software development capabilities for as long or little as you need. Our software team — 400-strong — helps our clients build effectively and deliver robust experiences while managing total cost-of-ownership. With over 40% of our business in healthcare, we work confidently across diverse regulatory environments.

 
$10,000
 
$50 - $99 / hr
 
250 - 999
 Founded
2001
Show all +
Minneapolis, MN
headquaters
  • MentorMate
    3036 Hennepin Ave S
    Minneapolis, MN 55408
    United States
    877.959.2390
other locations
  • MentorMate
    67 Prof. Tsvetan Lazarov Blvd.
    Sofia 1592
    Bulgaria
    359.2.862.2632
  • MentorMate
    Pepparedsleden 1
    Göteborg 431 50
    Sweden
    46.31.776.1000

Portfolio

Key clients: 

AstraZeneca, Thomson Reuters, Foss Swim School, Fluke, Staywell, Questar, Trane, blackriver, WeVest, POPS! Diabetes Care, Jostens, Spok, Braun Intertec, NASA, InBox Dollars

WeVest

GOAL: Put the computing and predictive power of a financial planner into the hands of consumers

PERSONALIZING INVESTMENT GUIDANCE: We partnered with WeVest to build a responsive web app and proprietary algorithms that provide recommendations to save against short and long-term goals.

TECHNOLOGIES/SERVICES: Backend, Database, Financial, LAMP, Marketing, Software Testing, Strategy, UX/UI, Web

READ THE CASE STUDY

Spok

GOAL: Create a customized HIPAA-compliant messaging system for providers and their teams.

COORDINATING CARE THROUGH INTEGRATED COMMUNICATIONS: We designed software for teams to able to customize their communication preferences so messages reach them on their preferred devices. Smartphones or tablets can be used to receive secure code alerts, view patient updates, check lab results, prioritized two-way administrator messaging and more.

TECHNOLOGIES/SERVICES: Android, iOS, Microsoft .NET, Software Testing, UX/UI, Web

READ THE CASE STUDY

 

Jostens SchoolWay™

GOAL: Simplifying school-­to-­home communications by transforming the smartphone into an updates and resource hub.

RELAYING SPECIFIC UPDATES OR CRITICAL FACTS: The Jostens SchoolWay™ app features real-time push notifications sent by administrators and a feed that gathers customized news for users. The statuses can be text-­based but also support the distribution of multimedia content including photo galleries and documents.

TECHNOLOGIES/SERVICES: Android, Marketing, Mobile, Software Testing, Strategy, UX/UI

READ THE CASE STUDY

EVINE Live

Goal: Integrate the streaming broadcast with online access for viewers seeking a complete shopping experience.

MULTI-SCREEN CONTENT ENGAGEMENT REALIZED: EVINE Live, wanted to facilitate multi-screen content consumption enabling viewers to watch, shop, chat about and share their purchases without jarring or distracting their customers. To do this we designed an interactive shopping portal that combined streaming and online media to create an integrated user experience. 

TECHNOLOGIES/SERVICES: Android, iOS, Software Testing, Strategy

READ THE CASE STUDY

France 44

GOAL: Customer loyalty is critical to liquor and charcuterie distributor France 44. The challenge is mirroring an artfully crafted customer experience in a mobile app.

BUILDING AN APP AND BRAND LOYALTY: We created an app that allows customers to explore the wines, spirits and beers available at France 44, mark their favorites, write tasting notes and find recommendations based on personal tastes and preferred selections. Customers can create shopping and wish lists or organize their favorite drinks by style, mood or occasion.

TECHNOLOGIES/SERVICES: Android, Backend, Database, iOS, Mobile, LAMP, UX/UI, Web

READ THE CASE STUDY

Little Peanut on the Go

GOAL: Create an app to organize childcare information and streamline parents’ ability to share it.

FULL-STACK MOBILE DEVELOPMENT: Little Peanut on the Go, available in Google Play and the Apple Store, allows parents to create profiles for each child including medication emergency contacts and necessary instructions. Parents can create packing lists and care schedules, then share those with caregivers as many times as they need. While parents are away, they can check the app to view status posts caregivers have left cataloging progress throughout the day.

TECHNOLOGIES/SERVICES: Android, Backend, Database, iOS, Microsoft .NET Mobile, Software Testing, UX/UI, Web, Xamarin

READ THE CASE STUDY

MobCon

GOAL: MobCon US, a top mobile and strategy conference, needed a next-generation digital campaign and app to build community.

A MOBILE EXPERIENCE BUILT FOR INTERACTION: By selecting from a list of breakout sessions, users can create a personalized agenda and view the full list of available activities, sponsors, speaker bios and session description.

CONNECTING THROUGH NETWORKING: The app also includes a lead retrieval feature. Users can also connect their Twitter account and tweet directly from the app. 

TECHNOLOGIES/SERVICES: Android, Java, Lamp, Mobile, Software Testing, Strategy, UX/UI

READ THE CASE STUDY

Sensei

GOAL: Create a platform solution that improves health management, benefits awareness and enrollment by connecting insurance companies, providers and employers with members.

TARGETED CONTENT USERS NEED: The app allows employers, benefits companies and health plans the ability to deliver curated content users seek; with push notifications, banner ads, SMS or email. After a brief questionnaire, Sensei automatically promotes well-being through gentle guidance, education and feedback.

TECHNOLOGIES/SERVICES: Android, Backend, Database, iOS, Mobile, Software Testing, Java, Web

READ THE CASE STUDY

Twin City Outdoor Services

GOAL:  Build a centralized, cloud-based solution to help property managers catalogue and maintain their investments.

MANAGING WORK VISUALLY: We built an app and desktop tools allowing property managers to view a map of a given building and log Points of Interest, or problem areas, by touching the screen of their smartphone.

STREAMLINE COMMUNICATIONS: 1Spot is also designed to eliminate wasted time and simplify workflows.  Using geolocation, site layouts and issues can be viewed at any given time. 

TECHNOLOGIES/SERVICES: Backend, Database, Microsoft .NET, Mobile, Software Testing, Web

READ THE CASE STUDY

Venture Solutions

GOAL: Design software solutions so consumers can easily manage multiple finances.

CONCEPTUALIZE, ARCHITECT A WHITE LABEL, MULTI-TENANT SAAS SOLUTION: We designed software to give users the ability to see and interact with mortgage statements. This solution allows users the ability to pay statements on a month-by-month basis or set up a recurring payment schedule. Users can also manage multiple mortgages at once, view their current month and historic months along with viewing escrow and tax payments.

TECHNOLOGIES/SERVICES: Strategy, UX, Web

READ THE CASE STUDY

 

MyMeds

GOAL: Help patients remember, track and understand their prescriptions.

TRACKING PATIENT PRESCRIPTION INFORMATION CAN BE COMPLICATED: Patients are often hospitalized because they fail to follow medication instructions properly. This care and cost can be prevented.

IMPROVING DOSAGE ACCURACY WITH MHEALTH: The MyMeds patient medication manager available for iOS and Android devices with added web functionality allows a user to make up to ten profiles for themselves and family with customized medication reminders. All records are stored on a HIPAA-compliant server.

TECHNOLOGIES/SERVICES: Android, iOS, Mobile Software Testing 

READ THE CASE STUDY

Thomson Reuters

GOAL: Simplify the implementation and increase adoption of the highly successful eBillingHub©, a complex software interface used during the internal expensing process.

BRIDGING A MATURE TOOL WITH NEW NEEDS: eBillingHub is a pioneer and leader in e-billing with proven solutions that help law firms quickly and effectively respond to client demand for electronic invoicing. New users were hesitant to adopt the current tool and historic users valued the investment required to learn it.

REDESIGN AND REBUILD: We revised the experience in two phases — to solve the immediate short-term problem with a redesign and rebuild of the platform to position it for the future. The two-phase process allowed the tool to maintain strategic and marketing partnerships with Bridgeway, Datacert and LexisNexis.

TECHNOLOGIES SERVICES: Microsoft.NET, Web, Database

...

Trane

GOAL: Building operators need to respond quickly to customer calls.

EVOLVING TO SATISFY TODAY’S CUSTOMERS: The Trane Tracer BAS Operator Suite mobile app we built transforms HVAC system management providing a platform for data-driven services for monitoring and high-performance buildings.

FULL-ACCESS REMOTE CONTROL: The Trane Tracer Building Automation System Operator Suite mobile app places the controls in the hands of building operators, allowing for quick and efficient adjustments, from monitoring equipment and temperatures to managing alarms.

TECHNOLOGIES/SERVICES: Android, Java, iOS, Mobile

READ THE CASE STUDY

OperaDDS

GOAL: Give dentistry professionals access to a communication dashboard they can access from a smartphone or a computer.

RAPID ON-DEMAND CARE: OperaDDS allows users to send HIPAA-compliant messages to their team members. The platform includes several components. The online collaboration portal, Chorus, enables secure email communication, patient progress tracking and lab data review. Chorus ensures team cases and conversations are always efficient and always available.

SINGLE-TOUCH MESSAGING: The Pager functionality gives teams the ability to send single-touch messages. Members can customize their communication preferences and even select messages from preset options.

Agile Frameworks

GOAL: Help multi-disciplinary engineering firms realize the benefits of the MetaField software program.

IMPROVE PROCESS & QUALITY: Agile Frameworks saw an opportunity to use smartphones on job sites to help reduce time and errors.

REAL-TIME DATA INTEGRATION: The app needed to interface with a variety of client systems, including accounting, CRM and project management. MentorMate teamed with Agile’s internal development staff and provided supplementary resources. Components of the solution included experience mapping, mobile application design, mobile application development, mobile app infrastructure integration, platform applications and back-end web platform development.

Escali SmartConnect™

GOAL: Integrate kitchen and bathroom management into holistic health regimens while keeping track of recipes and nutrition.

WELLNESS MANAGMENT: Escali saw an opportunity to combine the proactive awareness of a smart kitchen scale with the ability to track results on a smart body weight scale in an app.

TRACKING + ANALYSIS: The Escali SmartConnect™ Body Scale allows you to track weight and BMI (Body Mass Index) with the same simple app. It also sends weight measurements to the Escali SmartConnect™ app, which analyzes 35 nutrients from a selection of more than 8,000 food items. Users can create a food journal along with viewing measurements conversions to better proactively manage health.

NASA Quick Analysis Tools©

GOAL: Allow thermal engineers working for NASA and other technical staff to run numerical simulations without being confined to desktop applications.

IMPLEMENTING AN EFFICIENT PROCESS: To approve any changes to the design, the plan must be sent to the thermal engineer. Then the engineer must update the model and run simulations to evaluate impact on performance. They needed a more cohesive process.

TECH-SUPPORTED ANALYSIS: Features built into the app include rapid, web-based thermal system evaluation tools, high-resolution spacecraft modeling—from component to bus level and thermal optimization algorithms. Now users can produce and analyze meaningful results from anywhere with an Internet connection. Engineers can also use the tool to chart and compare the sensitivities of various output parameters.

Reviews

Sort by

iOS Application Development for Education Startup

"The team [MentorMate] is efficient, which is always desirable when working with limited government funding."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

MentorMate was brought in to deliver an iOS app due to their experience building scalable products. This has been a successful partnership that will extend on to new products and platforms.

The Reviewer
 
1-10 Employees
 
Minneapolis, Minnesota
Technology Lead, Andamio Games
 
Verified
Feedback summary: 

The app MentorMate developed has been downloaded almost 100,000 times and have been used in over 40 classrooms throughout the US.

BACKGROUND

Introduce your business and what you do there.

Andamio Games is a startup company which develops educational applications and games for high school kids, teaching them difficult concepts via mobile apps. Our company was founded in 2014 and we have a team of 4 people, including myself.

I am the technology lead of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MentorMate?

We had proposed and won government funding from the National Institutes of Health, in order to develop a mobile-based application called iNeuron for teaching neuroscience. We needed to find a company that could develop software at a commercial level. We are researchers at heart, mainly developing apps at a proof-of-concept level, but we needed a partner with experience in developing mobile applications that are used by thousands of people.

SOLUTION

What was the scope of their involvement?

MentorMate developed an iOS application which ended up splitting into 2 apps, based on our proof-of-concept work. They redeveloped our software from the ground up using Swift. MentorMate was brought on board when the transition to Swift was taking place.

iNeuron is an application meant to teach neuroscience to kids. MentorMate also built a teacher dashboard, allowing them to customize content, as well as interact with students and monitor their activity. The app can extract trends and provide helpful information and grading.

How did you come to work with MentorMate?

When we were writing the grant, we knew that we needed someone with commercial-level experience. We knew MentorMate's owner, but we also spoke to some of their past clients. We called MentorMate, talked some things through, and decided that they were the company we should go with.

How much have you invested with MentorMate?

The cost of MentorMate's work was between $50,000 and $200,000.

What is the status of this engagement?

We started working with them 2 years ago. We're continuing our relationship with MentorMate for additional products.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The apps have been downloaded almost 100,000 times and have been used in over 40 classrooms throughout the US, mainly in Minnesota. We've seen extremely positive feedback from teachers and students. The success of this app is what allowed our company to grow and tackle subject matters beyond neural science.

How did MentorMate perform from a project management standpoint?

Rather than being a subcontractor, MentorMate became a part of our team. It was easy to work with them and get on the same page quickly.

What did you find most impressive about MentorMate?

From a development point of view, MentorMate's process and quality of work were extremely high. The team is efficient, which is always desirable when working with limited government funding. We were able to accomplish more than what was initially proposed.

Are there any areas MentorMate could improve?

Because we were working with government funding and needed to adhere to regulations, the development needed to be done in the US, which meant that we paid a bit more than other companies that have hired MentorMate and were able to work with their Bulgarian developers. This was a minor detail which we resolved during bidding. There isn't a lot that I was unhappy with. It's been an extremely positive experience.

5.0
Overall Score MentorMate has been great to work with.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Almost all deadlines were met, with a few exceptions. Things got pushed out either because of scheduling issues, or because we were a little late delivering critical material to MentorMate.
  • 5.0 Cost
    Value / within estimates
    MentorMate accomplished everything promised, and even a bit more within the same budget. They were slightly more expensive than expected, but that was because we needed to keep development in the US.
  • 5.0 Quality
    Service & deliverables
    We've worked within multiple classrooms, with varying environments, which were susceptible to things breaking. Both of our apps have worked better than expected. They're extremely solid, with minimal requirements for updates.
  • 5.0 NPS
    Willing to refer
    I would happily refer MentorMate to anyone, and I have done so already. We have also gone back to them for our own additional work.

App Development for Large Advertising Agency

"[W]e were extremely happy with the work that MentorMate provided to us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

MentorMate developed apps for both the Android and iOS platforms as part of a larger project that the client was delivering to a customer.

 
The Reviewer
 
1001-5000 Employees
 
San Diego Metro Area
Project Manager, Advertising Agency
 
Verified
Feedback summary: 

MentorMate maintained open communication with the client throughout the build process and worked well within the overall project scope. The client notes that MentorMate’s iOS team was particularly strong.

BACKGROUND

Please describe your organization.

We are a full-service digital advertising agency.

What is your position?

I'm a producer and project manager.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MentorMate?

We were working on a very large project that consisted of many different products for our final client. One of the asks was to do both iOS and Android apps. We reached out to MentorMate to help us out with the development of those apps. 

SOLUTION

Please describe the scope of their involvement in detail.

MentorMate delivered applications for both iOS and Android.

How did you come to work with MentorMate?

I was not part of the discussion or decision-making process to bring on MentorMate.

Could you provide a sense of the size of this initiative in financial terms?

The applications combined were a $200,000-plus project.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The end client hasn't provided many quantitative metrics to us, but we were extremely happy with the work that MentorMate provided to us.

What distinguishes MentorMate from other providers?

MentorMate's developers were very open and easy to work with. They were all very strong especially their iOS team. We didn't run into problems.

Is there anything MentorMate could have improved or done differently?

No. Not that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were open to putting in extra work to get things done.
  • 5.0 Cost
    Value / within estimates
    They were good. The scope changed quite a few times.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Platform Development for Healthcare SaaS

"[H]aving worked with lots of teams in the U.S. and around the world, I would put MentorMate at the top."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

MentorMate assisted with the development of apps for both the android and iOS platforms, as well as a web portal. They maintain a continuing partnership with the client.

The Reviewer
 
11-50 Employees
 
Houston, TX
CIO, Sensei
 
Verified
Feedback summary: 

MentorMate provided the initial business analysis, product roadmap and development, initial prototypes, designs, beta, final product, and production support. The client felt that MentorMate’s entire team was highly qualified and professional.

BACKGROUND

Please describe your organization.

Sensei is a mobile app and software platform company for the healthcare industry.

What is your position?

I’m the Chief Information Officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MentorMate?

We have a very expensive product development roadmap, and we partnered with MentorMate for our native iOS, Android, and portal development.

SOLUTION

Please describe the scope of their involvement in greater detail.

It’s been going on for two years, and it will continue in the future.

How did you come to work with MentorMate?

We developed a very robust vendor scorecard, did extensive interviews with a number of firms onshore and offshore, and we selected MentorMate off of a 26-scaled matrix. They are experts in the full software development life cycle. They cover everything from the initial business analysis, product roadmap and development, initial prototypes, designs, beta, final product, and then production support.

Could you provide a sense of the size of this initiative in financial terms?

In total, this project is close to $1 million.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I wouldn’t know how to give you metrics. I know that our client count is increasing. Our user base is increasing. We just went to South by Southwest, and the organizers said it was the best presentation and app that they have ever seen. We must be doing something pretty good.

What distinguishes MentorMate from other providers?

The quality of the MentorMate team stands out, having worked with lots of teams in the U.S. and around the world, I would put MentorMate at the top. Everybody is super qualified for their job. Everyone is an expert at what they do. They’re 100% professional. Everybody comes dialed in and strapped in every day, and they work hard. They have not just skills, but are true professionals.

Is there anything MentorMate could have improved or done differently?

No, nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Creation App for Media Production Company

"[MentorMate] demonstrated a thorough understanding of what we were trying to achieve and how we wanted to achieve it."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

MentorMate developed an app for the iOS platform and a web app. The client felt that their internal team was not equipped for the scale of the project and sought a development partner.

The Reviewer
 
11-50 Employees
 
Minneapolis Metro Area
CTO, Media Production Company
 
Verified
Feedback summary: 

MentorMate collaborated with the client to meet every deadline on their aggressive timeline. They created an open dialogue and were always willing to find a way to make the client’s ideas a reality.

BACKGROUND

Please describe your organization.

We are a whiteboard animation company. Our first application is the building blocks of a vocal visual language so it allows you to draw, tag, and to play different games with drawn images that animate. The second application that we have is actually a video creation software.

What is your position?

I’m the Chief Technology and Implementation Officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MentorMate?

Because of our timeline, we knew that an intro development team wouldn’t have been able to wrap up as quickly as we needed to because of the scale we wanted to hit. Therefore, we were looking for an experienced development partner.

SOLUTION

Please describe the scope of their involvement in greater detail.

Today, MentorMate has provided an iOS and web application for us.

How did you come to work with MentorMate?

We interviewed a number of partners and MentorMate fit the bill the best. Their understanding of our vision was huge. They demonstrated a thorough understanding of what we were trying to achieve and how we wanted to achieve it, and they helped us paint a picture of how they would help us achieve it and be part of this life cycle of development. That was one of the biggest deciding factors that lead us to work with MentorMate.

Could you provide a sense of the size of this initiative in financial terms?

Our partnership spanning both projects with MentorMate has been over $200,000.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We’re live in the app store and we haven’t missed a deadline, and that’s fantastic. We had a very aggressive timeline for our road to launch and entry into the market, and MentorMate has made sure that we’ve done everything we can and been in a position to achieve every one of those milestones.

What distinguishes MentorMate from other providers?

They’re very open to our thoughts. They’re actively looking for our feedback on everything that we’re doing. In doing so, they’re also very willing to share their thoughts on information and input that we have. If there’s something that makes a ton of sense, they’re going to tell us that. If it’s something that makes a ton of sense but it’s going to take a lot of work, they’ll also tell us that. I really appreciate the open dialogue. It’s never something that is a non-starter to a conversation. It’s always “let’s have a conversation and figure out what this is really going to entail”. I’ve always appreciated that because I have run into partners that always end up saying they can’t execute our big ideas. MentorMate always encourages our ideas, and when they’re not in scope, they’ll propose a meeting to figure out what we need to do to make that a reality, and how it’s going to fit in and impact the whole process. I really love that approach.

Is there anything MentorMate could have improved or done differently?

I think overall MentorMate has been great. There’s always small things along the way that could have been improved. I think our expectations from a design perspective were not met initially. We’ve now gotten to a place where they are being met. What would have been appreciated is an acknowledgement of that earlier on. An acknowledgement did come later and we did appreciate that. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Manufacturing Firm

"It felt like our business mattered to [MentorMate]."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

MentorMate developed an app for the Android and iOS platforms, expanding on the client’s previous web-based software offerings for their customers.

The Reviewer
 
1001-5000 Employees
 
Minneapolis Metro Area
Program Manager, Manufacturing Firm
 
Verified
Feedback summary: 

MentorMate identified both the business and technical requirements necessary to deliver an all-around high quality product. Their transparency and communication have led to a strong partnership with the client.

BACKGROUND

Please describe your organization.

My company is a manufacturer of test and measurement equipment.

What is your position?

I’m a program manager within the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MentorMate?

In conjunction with the products that we offer, we also offer companion software and previously had only offered it as a native desktop option specifically for Windows. We wanted to branch out into consumer devices, specifically iOS and Android. We didn’t have in-house expertise in that area so we looked to partner with a firm that had that capability, and also just in general the experience and background to help us navigate through the app development process.

SOLUTION

Please describe the scope of their involvement in greater detail.

MentorMate provided us both an iOS and Android application.

How did you come to work with MentorMate?

I was reviewing MentorMate and a competitor of theirs locally. I went through the same process with both. I did some research and reached out, had an initial requirements gathering session, went and did a meet and greet, and ultimately got some proposals back. Both were comparable in terms of what I could view as capabilities, services, and experience, but I chose MentorMate because of a gut feeling and intuition. It felt like our business mattered to them.

Could you provide a sense of the size of this initiative in financial terms?

This was a larger project for us and we have over $200,000.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We average 2,500 downloads a month, which for us is decent for the volume of customers that we serve. We feel that we have pretty good market penetration and utilization of the app.

What distinguishes MentorMate from other providers?

From end to end - identifying the requirements, both business and technical, MentorMate did a great job. They helped us understand what’s important and what’s not from a user experience/design perspective; they had those services as well. They became an extension of our team. From a development perspective, they deliver high-quality all the way around. They did a good job with the project management of the team. 

Some of the team members transitioned over throughout the course of the project and we understand that that happens when outsourcing work. It’s wasn’t an egregious amount of turnover but there was some. They were pretty good about it. It wasn’t seamless in terms of changing out team members, but it was reasonable and certainly within expectations. They did a good job serving us. The project management was outstanding - keeping us in the loop, keeping our team on task, as well as theirs. They’re very transparent with the status of the project as well as with the financials of it. It was all very well done.

Is there anything MentorMate could have improved or done differently?

Nothing comes to mind. We had a positive experience with MentorMate and their team. One nice thing is that we had an opportunity to use onshore or offshore resources which was important to us. Sometimes we used onshore and sometimes we used offshore, and both were done with quality and were relatively seamless to work with.

5.0
Overall Score They were great.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Loyalty Platform Development for Marketing Solutions Company

"One of the biggest things that MentorMate provided was as strong design team along with an equally strong development team."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
Project summary: 

MentorMate developed an app for both iOS and Android, as well as a web app with a responsive design across tablet, mobile, and web platforms.

The Reviewer
 
11-50 Employees
 
Minneapolis Metro Area
Project Manager, Marketing Company
 
Verified
Feedback summary: 

MentorMate’s initial app has been extremely successful. The second, web-based app provides a competitive user interface that functions seamlessly across multiple platforms. The client feels that their high standards have been met.

BACKGROUND

Please describe your organization.

We are a marketing and development company for brands, retailers, and casinos. We provide marketing materials and branded promotional materials. I work to build loyalty platforms for online sports. We’ve built prediction applications with MentorMate. Currently, we are creating a daily fantasy website with MentorMate, with both free to play and pay to play options.

What is your position?

I am a project manager and work directly with MentorMate.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MentorMate?

What we were looking to accomplish with MentorMate had two parts. The first project we did with them was mobile development for iOS and Android. Our most recent project was a web app with a responsive design across tablet, mobile, and web. We wanted a clean design with good user experience. Both the back end and front end needed to be fully functional.

SOLUTION

How did you come to work with MentorMate?

We're based in Saint Paul, so geographically MentorMate was a fit. In the past, we had a relationship with a West Coast developer. We did have success with them, but we wanted someone more local. We interviewed, vetted, and got quotes from five or six candidates, based in and just outside Minneapolis.

We liked MentorMate’s rate structure and generally enjoyed working with them. We believed in what they could develop for us. The deciding factor was looking at their past projects and successes they had in the industry, and the belief that they were the best partner for us.

Could you provide a sense of the size of this initiative in financial terms?

Individually, there have been $150,000 to $200,000 projects.

What is the status of this engagement?

This is an ongoing engagement.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The biggest marker for us with regard to success is having a fully functioning product in the market that we believe is the best out there. One of the biggest things that MentorMate provided was a strong design team along with an equally strong development team. That was important to us. We had previous failures with other companies on the front end.

We felt we were lacking skills on front end design. Our partnership with MentorMate fixed that, and has really driven user experience, especially in our most recent project. Because of that, we had an iOS and Android app that was very successful. We wanted a responsive design that looked, felt, and worked great, regardless of the device. MentorMate did a great job accomplishing that. We have a competitive user interface that functions seamlessly across multiple platforms.

What distinguishes MentorMate from other providers?

Our project manager and developers were excellent. We've had great success working with them. They’re very easy to work with. The relationship that we've built with MentorMate’s developers is extremely strong. Great communication is another thing that has led us to being successful. They're very good at communicating and they're upfront.

Is there anything MentorMate could have improved or done differently?

We have been working with MentorMate for about three years now, and in the first six to 12 months of working with them, we had a lot of constructive criticism. In the past two years, they've made quite a few changes which have been successful. For example, they have rebuilt some of their departments and rebuilt their project management structure. They've done a very good job of adapting to the industry and growing as a business. Our relationship and success with them are much better now than it was in the first six months.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Inventory Platform Development for Supply Chain Management Company

"MentorMate was very capable, honest, transparent, and has excellent project management. Those qualities are important to us."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

MentorMate developed a cloud-based mobile inventory management app for both the Android and iOS platforms.

The Reviewer
 
201-500 Employees
 
Minneapolis Metro Area
VP of Technology, Supply Chain Management Company
 
Verified
Feedback summary: 

MentorMate’s capable, honest, and transparent product management has led to a strong relationship with that client, and the app has since become an independent, revenue generating business within the client’s company.

BACKGROUND

Please describe your organization.

We are an international supply chain provider. We're a wholesale distributor of aftermarket parts and components.

What is your position?

I am the Vice President of Technology.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MentorMate?

We wanted to develop a mobile inventory management solution.

SOLUTION

What platform is the application on?

It's cloud-based cross-platform service available on iOS or Android.

How did you come to work with MentorMate?

We wanted a local partner, and they were the leader in the Twin Cities. The size of MentorMate was very appealing. We first engaged them several years ago; mobile development was a relatively new and upcoming industry. Because they have offshore developments, it was more cost effective for us. Mobile development is in high demand, so if you're doing it onshore locally, it's more expensive, which was a driving force for us.

Could you provide a sense of the size of this initiative in financial terms?

The project expense was between $200,000 and $1 million.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

What MentorMate helped us build has since become an independent and revenue generating business inside of our company.

What distinguishes MentorMate from other providers?

MentorMate was very capable, honest, transparent, and has excellent project management. Those qualities are important to us.

Is there anything MentorMate could have improved or done differently?

I've been developing technology solutions for 25 years and nothing stands out. This has gone as well as anything I've ever done, so it's hard for me to pick out anything.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We worked together on the deadlines. They were able to meet those deadlines and didn’t go over budget.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I recommend MentorMate all the time.

App Development for Financial Services Startup

"MentorMate came in under budget for everything we've done."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

MentorMate built a web-based financial platform, as well as Android and iOS apps with partial functionality. More functionality will be added when the client has a stronger understanding of customer app use.

The Reviewer
 
1-10 Employees
 
New York Metro Area
Founder, Financial Services Startup
 
Verified
Feedback summary: 

MentorMate adopted the project with enthusiasm. The client felt that they had found a true and competent partner but notes that, as a startup with no development experience, they wished more strategic advice had been given.

BACKGROUND

Please describe your organization.

We're an online financial planning company. We do algorithmic financial planning and investments.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MentorMate?

I have zero background in development, and I'm a one-man show at this point. I needed MentorMate to help me build a complex financial platform.

What platform is the application on?

It's web-based at the moment but we're also building both an Android and an iOS application for the platform. The full functionality is on the web, with limited functionality on the iOS and the Android platforms. This limited functionality will change once we have a better idea of how people use it.

SOLUTION

How did you come to work with MentorMate?

I considered a number of other agencies, a mix of onshore and offshore development. There were a few in San Francisco where they did most of their development in-house. There were a number of offshore companies that I looked at as well. MentorMate was in the middle for pricing, so I decided to go with them. Their hybrid model made me much more comfortable. Due to my own lack of technical experience, I wanted to make sure that communication between my partner and I went smoothly.

Could you provide a sense of the size of this initiative in financial terms?

The project cost $400,000. The original cost estimates were low because I continued to change and expand the scope of the project. MentorMate came in under budget for everything we’ve done.

RESULTS & FEEDBACK

What distinguishes MentorMate from other providers?

MentorMate treated us as a partner. From the beginning they seemed to love my project. They really treated the product as if it was their own.

Is there anything MentorMate could have improved or done differently?

If you're focused on start-ups, a development company needs infrastructure to help guide customers. I could have used more strategic advice because there was a lot for me to learn.

5.0
Overall Score For what I know and for what I've seen, my experience has been very good.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Hopefully, I'm going to be launching my beta between the end of this month and April th of 06, and there's a lot of things to pull together. This is the first hard deadline that I've put on them, and it's a difficult deadline, but I think we're
  • 5.0 Cost
    Value / within estimates
    I feel like I'm getting what I paid for. While the project cost $00,000, some of the estimates that I got for just the initial portion of it, were that high. Because I know that everything is working, and that we're going to be able to launch on time, I
  • 5.0 Quality
    Service & deliverables
    Everything that we've built works and there have been very few things we've had to correct. After going through quality assurance, we haven't found an error yet.
  • 5.0 NPS
    Willing to refer
    I would definitely refer them, and I actually already have.

Mobile App Marketing for Online Resale Marketplace

"We’re one of their smaller clients right now, but we’ve never felt like a small client."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

MentorMate was selected to provide SEO services, social media strategy, and App Store optimization to increase the visibility of the client's mobile app and website.

 

The Reviewer
 
2-10 Employees
 
Minneapolis Metro Area
CEO, Online Resale Marketplace
 
Verified
Feedback summary: 

The app moved up in download rankings after the client engaged with MentorMate, and now often outranks competitors. Search rank across keywords has also improved markedly. The client describes MentorMate’s employees as smart and experts in their subject areas. 

BACKGROUND

Please describe your company.

Our mobile app company is a marketplace for parents to sell preloved or secondhand children’s articles, clothing, shoes, and gear. We are similar to Etsy or eBay, but we just sell kids items. Our mobile app has been available to the consumer since December of 2013. We are based in Minneapolis.

What is your role and responsibilities?

I am the CEO.

OPPORTUNITY / CHALLENGE

What was your goal for working with MentorMate?

We engaged with MentorMate to help us specifically with SEO [search engine optimization] and social strategies. We needed them to help with App Store optimization and SEO work for a new Web component to our product offering we’re releasing right now.  

SOLUTION

Please describe the scope of their work.

We are now in the process of rolling out a particular feature we’ve been working on. We’ve engaged them to think about how to architect the Web piece strategically and think about URL structures and other SEO considerations. We’re actively engaged in this project right now. We will continue to use them for short term spikes that we need to handle.

What was your process for selecting MentorMate with which to work?

MentorMate is well known around Minneapolis and we chose them through word of mouth and feedback from others. They have a good reputation. 

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

We’re one of their smaller clients right now, but we’ve never felt like a small client. I do not want to discuss a specific price. 

RESULTS & FEEDBACK

What were the results of the project?

We can see their results with the Apple Store optimization campaign. Our app is in the Apple App Store and a lot of the same principles apply as they do with SEO work. As a direct result of their work, we have moved up the daily download rankings very significantly after implementing their recommendations. We’re now ranking ahead of pretty much all of our competitors in keyword search terms. Some of our competitors are very well established and much more mature.

Do you have any statistics or metrics to track improvement from the project?

I don’t know the exact numbers, but relatively they increased our search rank across keywords. We were anywhere from 100 or lower for important keywords, and now we’re in the top 20. There are many instances where a keyword was in the top 50, and now we’re in the top five after working with MentorMate. It is a free download for anyone to use the app. For every purchase made, we charge a small transaction fee.

Is there anything unique about them that really makes them stand out compared to other companies?

Their team is really smart, and they know their craft in their specific discipline areas. They offer good service, even though we’re not a big client.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

I don’t even have constructive criticism because I can’t think of anything they did incorrectly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Web and Mobile Application Development International Parts and Logistics Firm

“They’ve been fantastic… MentorMate is the shining star in my mind.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

MentorMate developed a custom Web and mobile application to help 3Wired Group’s end-users control service parts in their vehicles and peripheral locations.

The Reviewer
 
201-500 Employees
 
Minneapolis Metro Area
Vice President, Technology Solutions, 3Wired Group, Inc.
 
Verified
Feedback summary: 

While the app isn’t yet public, the client’s important potential customers have been very impressed. 3Wired Group commends their communication and quick reaction to feedback. MentorMate employed an effective offshore development model that eliminated language barriers and emphasized high-quality development.

BACKGROUND

Could you describe your organization?

I work for 3Wire Group Inc. We are an international supply chain solutions provider for aftermarket parts, focusing on the food and beverage equipment industry.

What is your position?

I’m the vice president of technology solutions.

OPPORTUNITY / CHALLENGE

Could you describe the business challenges you were attempting to address when you initiated the relationship with MentorMate?

Our end customers are ultimately service agents or service technicians that are the guys in the van similar to [the] HBAC [Group]. If you’ve ever had a furnace, I’m not sure where you live, furnace air conditioning, that type of thing. Half of the time when they go on a service call, and they need a part to fix an issue with a piece of commercial equipment. This kind of equipment is in commercial kitchens, restaurants, and commercial beverage devices. Those customers, there aren’t very many because in the beverage side of the world, instead of the restaurants calling the service agent, usually it’s either Coke or Pepsi that comes and fixes their own equipment. Ultimately, the service agent is the end-user. They were experiencing some pain points that we wanted to solve, specifically around visibility and control of service parts in their vehicles and their peripheral locations. We had identified these pains and felt that a Web service with a corresponding mobile application would be a perfect way to solve the issues.

Think of it as launching a new revenue-generating service. We’re launching a new business product. Think of it as a software service. It is something that we will sell. It is available on a Web browser for log-in. Service technicians will download the app either on Android or an iOS device and use it to manage their inventory. All of that activity rolls to a backend website where the manager or the owner of the company approves and manages different inventory levels for each of the trucks and then does automatic electronic ordering to various suppliers. All of this is integrated into one backend system and process seamlessly, which makes it easy to track, monitor, and organize.

SOLUTION

Could you describe the scope of the project?

We provided them with our requirements and the scoped the project out for us. We started from scratch. They have built all of the entire solution in collaboration with us from conception. We’ve basically launched the system, including the marketing site. The tool is called 3Plenish.com. You can go check it out. They built the marketing site as well as the native applications for iOS. We’re about to release an Android version in about a month, and then the entire backend of the SaaS [Software as a Service] offering, too.

How did you select MentorMate as your solution partner for this endeavor?

We operate out of Minneapolis. There really are only a few companies that are strong in this particular area. If you pay any attention to mobile development, which I do in the Twin Cities, MentorMate is near the top or is always in the top tier because they sponsor MobCon. If you Google it, you’re going to find them at the top. I have also some friends of mine that are CEOs of companies that MentorMate has done a lot of work for. Their reputation really precedes them in this area, and since we were searching for a local vendor, it made perfect sense to go with them.

Could you provide a sense of the size of this initiative in monetary terms?

I’d rather not disclose that information, but it was a substantial investment for us.

When were the Web and mobile applications completed and launched?

The application was launched around the first of April [of 2014]. We started the project about nine months ago.

Honestly, I’ve been head of technology organizations, and I’ve been responsible for development of a variety of different ways. I’ve been on the marketing side of software companies. I have been extremely happy with MentorMate. I have no trouble holding them accountable.

A lot of times you need to measure how good somebody is by how they respond to your concerns. They’ve been fantastic. I’m not just saying that. I’ve used other vendors for similar types of projects. We use another vendor in town for a very significant website and mobile app projects. It’s not necessarily an apples-to-apples comparison. MentorMate is the shining star in my mind.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or anecdotal feedback you’ve received from end-users that would demonstrate the effectiveness of the work delivered?

We’re literally in the very first stages of launching this, and we haven’t made it public in our marketplace yet. We’re gearing up for that. It’s hard for me to give you metrics other than all of the big potential clients and customers that we’ve demonstrated it for throughout the deployment process have been very excited and impressed.

When working with MentorMate, is there anything you’d consider special or unique about approach or development methodology that distinguishes them from other vendors?

They have a very effective model for offshore development. They’ve managed to eliminate the language barriers that would typically arise during most offshore scenarios. The leadership that we liaise with face-to-face are located here in Minneapolis, which means we receive great project management attention in addition to high-quality, cost-efficient custom development.

In retrospect, are there areas you think MentorMate could improve on as a service provider?

That’s a good question. I don’t want to throw anything out there that’s unjustified. There’s nothing significant at this point. My relationship with them is only less than a year old, but I’ve been very pleased with the experience and the work they’ve delivered. I’ve got an internal team of developers that I didn’t use for this project because I knew MentorMate would be able to deliver.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer