Melisoft

BACKGROUND

Please describe your company and your position there.

I'm the Marketing manager of an Beauty and Health company. We provide beauty care products and restore damaged skin.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Melisoft, and what were your goals?

We are a manufacturing and trading company in the field of health and beauty, always considering customers as the focus and orientation to serve businesses. We aspire to provide customers with high-quality products with the most advanced technology and the best buying experience. Therefore, we wanted to build a technology ecosystem that helps us bring customers the best experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

I am in the incubator community and got to know this company through a project published in the community. My idea is similar to that project; this company has done it successfully, so I am confident and want to cooperate with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I made an appointment with the CEO to brainstorm ideas, and then the company would research which technologies best fit my goals. Once we agreed on the technology, they would start designing and give me a prototype. Blockchain, smart contract, NFT and AI are the technology applied to our project.

How many people from the vendor's team worked with you, and what were their positions?

I contact mainly to 1 project manager. Also, there are 1 designer and 2-3 frontend or backend developers behind the scene.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw 80% reach in traffic after our site launching, our sales doubled in 2 months and we got a lot of customers' feedback that were so satisfied with our website.

Describe their project management style, including communication tools and timeliness.

We had daily report from project manager. If they have any delays, they let me know and solving the problem immediately. We also communicate in Github and Discord.

What did you find most impressive or unique about this company?

I have very good experience with the project manager. They work promptly and rarely make mistakes because they have their own platform. Product launching speed was fast, not stagnant like other places I had cooperated with.

Are there any areas for improvement or something they could have done differently?

It seems like we don't have any problems working together, since we work in the same hours and city. In the project design step, there was a little delay in the deadline, but they also gave advance notice and presented a reasonable reason.

BACKGROUND

Please describe your company and your position there.

Marketing Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Melisoft, and what were your goals?

Our previous CMS is not efficient enough as it is not SEO-friendly and it does not have enough functions for the format of the content to look attractive to our students. Therefore, we reached out to Melisof with the goal to improve our CMS and receive more consultancy on what we can improve in our website design.

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew that Melisoft is a company with strength in UI design after looking through their website. After talking with the CEO Peter, we also got interested in their technology solutions and the idea they gave us. Our company is satisfied with the partnership

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We spent a morning talking to the Board of Directors of Melisoft to let them know about our problems and the thing we want to improve. They give us 2 options to choose to operate our system and maintain it.

How many people from the vendor's team worked with you, and what were their positions?

I work directly with 1 project manager and the Business Development team of them. Our in-house team worked with 2 developers from their team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall, the system is easier to use, and compare to the old version, the contents look better, and have achieved most of the things required

Describe their project management style, including communication tools and timeliness.

We got assistance from their team almost immediately if we have any problems, so overall it is much more time-saving and efficient

What did you find most impressive or unique about this company?

Their technology platform was lean and simple, so it is dynamic and efficient on our website. The developing time was not time-consuming

Are there any areas for improvement or something they could have done differently?

There were some issues in the first running stage, but overall we satisfied with the result.

BACKGROUND

Please describe your company and your position there.

I'm the manager of financial solutions firm. We provide customer financial service including home loans, insurance packages or other products. investment products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Melisoft, and what were your goals?

We are a financial support company, wishing to provide the best solution for customers with the most optimal technology, the best user experience. Therefore, we wanted a website with good UX so we hired Melisoft.

SOLUTION

How did you select this vendor and what were the deciding factors?

We search for web development companies in the area and only Melisoft can fulfill our request with fastest time to market

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I convened a brainstorming session with the CEO, following which the company would look into the technologies that would benefit me the greatest. When we decided on the technology, they would start developing a prototype.

How many people from the vendor's team worked with you, and what were their positions?

Normally, I only communicate with one project manager. One designer and two to three frontend or backend engineers are working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Following the introduction of our website, we experienced an 80% increase in traffic, a 2x increase in revenue, and a lot of positive consumer comments.

Describe their project management style, including communication tools and timeliness.

Daily reports were provided by the project manager. If there are any delays, they notify me right away and fix the issue. We converse on Github and Discord as well.

What did you find most impressive or unique about this company?

I have a great deal of knowledge about project managers. As a result of having their own platform, they consistently complete their tasks on time. Product launches happened quickly, not slowly as in other places I've worked.

Are there any areas for improvement or something they could have done differently?

Given that we both work in the same city and at the same times, we get along very well. There was a slight timeline slippage during the project design phase, but they also provided notification and a justifiable explanation.