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5.0
3 reviews

MediaSmack is a full-service legal marketing firm that represents clients throughout the country. We provide businesses with services including: web design, PPC paid advertising, SEO organic marketing, and all other advertising and branding services. This includes social media marketing on platforms like Facebook, Twitter, LinkedIn and more.

We stay current with updates in search technology and use this information together with our strong advertising background to create customized marketing strategies for law firms and legal service providers.
As a legal marketing agency, our number one goal is providing clients with a high return on investment by driving traffic to their websites and creating a positive user experience to encourage client conversions. We always offer free marketing consultations – call now.

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$1,000+
 
Undisclosed
 
10 - 49
 Founded
2013
Show all +
Sacramento, CA
headquarters
  • 3323 Watt Avenue, Suite 173
    Sacramento, CA 95821
    United States
    (916) 245-9339
other locations
  • 3003 West Olympic Boulevard, Suites 106-1053
    Los Angeles, CA 90013
    United States
    (310) 651-9855
  • 9888 West Belleview Avenue, Suite 2133
    Denver, CO 80123
    United States
    (720) 580-4577
  • 700 Lavaca Street Suite 1400
    Austin, TX 78701
    United States
    (512) 960-3013
  • 2001 Union Street, #480
    San Francisco, CA 94123
    United States
    (866) 491-1226
  • 744 South Street, #750
    Philadelphia, PA 19147
    United States
    (215) 515-0383

Reviews

5.0
3 reviews
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Web Design, SEO & Social Media Marketing for Law Firm

"They work fast and get everything done in a timely manner."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Ongoing
Project summary: 

MediaSmack redesigned two websites and wrote most of the content, targeting specific keywords. Efforts remain focused on boosting SEO rankings and managing social media.

The Reviewer
 
11-50 Employees
 
Modesto, California
Shareholder and CEO, Law Firm
 
Verified
The Review
Feedback summary: 

Customers are spending more time on the website and the internal team is pleased with the new design. Working quickly, they stay on top of deadlines and implement changes immediately. They're responsive to feedback and suggestions, striving to meet all expectations.  

BACKGROUND

Introduce your business and what you do there.

I'm a managing partner at a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MediaSmack?

We were looking for a company to redesign our website and make it mobile responsive. We also needed SEO and social media support.

SOLUTION

What was the scope of their involvement?

They've redesigned two of our websites, provided content, and managed SEO for them. We had an existing website, so we already had some information they could use. We also gave them the information about our attorneys and partners, but they wrote a lot of the content themselves, incorporating specific keywords. We had meetings where we discussed what topics should be covered on the website, and we worked collaboratively on colors and formatting. They were mostly a design partner, but they also managed some functionality of the website. In addition, they've supported our social media presence by posting on Facebook.

What is the team composition? 

At first, we worked through a project manager, but now we work directly with various team members – about five in total.

How did you come to work with them?

They were recommended to one of our owners. At that time, we were looking for a new company to manage our website and they seemed to be a good fit.

How much have you invested with them?

We've spent between $70,000–$80,000.

What is the status of this engagement? 

We started working together in January 2016 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We get monthly reports from them, showing that people are spending more time on our website, which seems to be improving all the time. Our internal team is very happy with the new design.

How did they perform from a project management standpoint?

They've been phenomenal during the last month, catching up quickly after we had a short breakdown in communication. They work fast and get everything done in a timely manner. We primarily use phone or email to communicate, but we also meet in person when needed.

What did you find most impressive about them?

They're open to feedback and suggestions for improvement. If we want to make any changes, they deal with that right away. I appreciate the relationship we have.

Do you have any advice for potential customers?

Be upfront and open with them about your goals and any changes you want them to make. They will strive to meet your expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already referred them.

Web Design & SEO for Family Law Practice

"They have great interpersonal skills and I'm impressed with their expertise and effectiveness."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2015 - Ongoing
Project summary: 

MediaSmack manages social media and provides SEO services, focusing on keyword strategies and AdWords. They also redesigned and currently support a WordPress website.

The Reviewer
 
11-50 Employees
 
San Jose, California
Director of Community Relations and Marketing, Family Law Practice
 
Verified
The Review
Feedback summary: 

The number of online consultations has increased from 3% to almost 40% and the quality of leads has gone up. Offering personal attention and flexible terms of contract to their clients, they deliver high-quality, effective results. 

BACKGROUND

Introduce your business and what you do there.

I'm the director of community relations and marketing at a family law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MediaSmack?

We were looking for the right SEO provider and media partner. 

SOLUTION

What was the scope of their involvement?

We work with them almost on a daily basis. They do SEO and AdWords for our website, develop strategies on keywords to make us more visible online, and manage our social media. Currently, we have Facebook and LinkedIn as well as a blog on our website, so they handle all of that – either producing their own content or using the content that I provide. 

They've supported and updated our website, creating pages and adding new functionality, and, recently, they completely redesigned it. It's a WordPress website, which we're about to launch. 

What is the team composition? 

We work with four people – a sales person, the president of the company, a design contact, and a campaign manager, who overviews the production and keyword strategies. Whenever I send an email, it automatically goes to all four of them, so I always get a response.

How did you come to work with them?

They were referred to me by another law firm, which is the same size as ours. It took us about nine months to interview different vendors and review all the proposals. I liked that MediaSmack was able to offer us exclusivity and personal attention. Also, they have a legal background, so they understand our industry well. They're authentic and caring, and not too pushy when it comes to selling their services – our contract has flexible terms.

What is the status of this engagement? 

We started working together in July 2015 and the relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The percentage of online consultations that come to us through Google jumped from 3% to 30%-40% and the quality of these consultations has dramatically increased. When we saw a big increase, we worked with MediaSmack to make small adjustments to get the best results. Now, when we do get the leads, they're higher quality.

It took my partners a while to get comfortable with spending this amount of money per month, but now they also are very happy with the services MediaSmack provides.

How did they perform from a project management standpoint?

Their response rate is incredible. They're on top of everything and push us when we're dragging our feet. In case of an emergency (if the website is down or if there is typo on the website), I can text them any time of day and night and they fix it immediately. Usually, we communicate via email or meet in person. I brought their sales representative into my networking group, so we see each other very often.

What did you find most impressive about them?

They have great interpersonal skills and I'm impressed with their expertise and effectiveness. Even though they're not a huge company, they're very responsive and professional. I recommend them all the time.

Are there any areas they could improve?

I can't think of anything. 

Do you have any advice for potential customers?

Give them a try and you'll see very effective results.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design, SEO & PPC for Law Firm

“I trust them to get my website out there and get business.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2015 - Ongoing
Project summary: 

MediaSmack manages online marketing including website redesign, SEO, and administering PPC.  

The Reviewer
 
1-10 Employees
 
Oakland, California
Louis Goodman
Owner, Law Office of Louis J. Goodman
 
Verified
The Review
Feedback summary: 

MediaSmack’s knowledgeable and responsive efforts have increased internet exposure and the client base.

BACKGROUND

Introduce your business and what you do there.

I’m the managing attorney at a small criminal defense law firm in Alameda County, California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MediaSmack?

To have greater internet exposure and for them to run an SEO campaign on my website.

SOLUTION

What was the scope of their involvement?

They made changes to my website. They added all the landing pages, more photographs and video. They added detailed information and search terms that they thought would be helpful for search engines. I provided them with the designs and they helped develop them with me.

They took over our PPC work. We decided that we were spending too much on PPC so, when they took it over, we reduced our spend. We haven’t done much social media marketing except for some on Facebook.

What is the team composition?

We’ve worked primarily with 3 people including the 2 co-founders.

How did you come to work with MediaSmack?

One of the co-founders had been working with LexisNexis [a legal research tool] before he went out on his own and formed MediaSmack. I met him originally when he was working for LexisNexis.

How much have you invested with them?

I pay them about $2,000 a month plus about $1,000 – $1,500 on the PPC that they administer. I’ve probably spent about $50,000 with them.

What is the status of this engagement?

We started working together in April 2015 and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Clients come in all the time that have found me on the internet. One of the reasons that I have given as much authority to them as I have is because I trust them. I trust them to get my website out there and get business.

How did MediaSmack perform from a project management standpoint?

We communicate by email and phone. We get together every once in a while, and have lunch, talk about things. They're available. I don't have trouble getting a hold of them if I need to.

What did you find most impressive about them?

They seem like good guys that I can relate to and that seem to know what they’re doing. I certainly know lawyers who have been very unhappy with their SEO companies. I’m happy with the relationship.

Are there any areas they could improve?

No, not really. They seem to do a good job.

Do you have any advice for potential customers?

I think you need to be really clear about what you’re trying to market and your audience. You need a picture of what you’re trying to accomplish. You can certainly tweak that as you go but having a clear understanding of what you’re trying to accomplish is helpful.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer