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5.0
1 review

Medialaunch is a Toronto Social Media Marketing & Advertising Company that specializes in design, web marketing, social media management and reputation management. Traditional approaches to marketing are virtually obsolete. Welcome to the next generation of marketing and advertising for a world where people choose what, when and how they view information.

We provide our clients with comprehensive marketing strategies customized to meet their exact requirements. Find out how we can turn your Brand and Service/Product Offerings into a ubiquitous message that builds top of mind awareness, generates “call to action” buying and increases customer loyalty.

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$10,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2012
Show all +
Ottawa, Canada
headquarters

Portfolio

Key clients: 

Claridge Homes

Paramount Properties

Empire Communities

Marlboro Windows & Doors

Just 4 Kidz Dental

Canadian Immigration Alliance

StoneShare

Reviews

5.0
1 review
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Reputation Management for Real Estate Management Company

"Media Launch backs up what they say and the customer service is excellent. We've worked with both sides of their business, and they really cover a lot of areas."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2012 - Ongoing
Project summary: 

Media Launch provides a variety of services for the client including social media management, content creation, and online reputation management.

The Reviewer
 
51-200 Employees
 
Ottawa, Canada
Principal, Real Estate Management Company
 
Verified
The Review
Feedback summary: 

Media Launch consistently delivers excellent work for the client. The agency creates effective content, meets expectations with social media management, and succeeds in bolstering the client’s online reputation. Media Launch is recommended to others.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your company.

We are a leading property investment and property management firm, where we invest in high-rise buildings. We have a management arm that manages each individual property.

What is your role and responsibilities?

I am one of the principals

OPPORTUNITY / CHALLENGE

What was your goal for working with Media Launch?

After we launched our website, we needed online reputation management along with advertising and digital content creation for social media. New content is very important to our advertising position.

SOLUTION

Please describe the scope of their work.

Media Launch did reputation management online, if we ever got any negative feedback. We have thousands of tenants that we service. I wish I could say all of those tenants are happy with us, but there's always a handful that doesn't don't have a problem going to the Web and stating their issues, or fictitiously stating their issues. Media Launch has helped us with that as well as on the social media side, which includes Facebook, Twitter, and Google+. They also helped on the advertisement side, on the posting side, as well as creating content for us, and we're always looking to create new content.

What was your process for selecting Media Launch?

We worked with another one of their companies a few years earlier. Their other company built our website and does digital marketing for us.

When did you begin working with Media Launch? Is it still ongoing?

I think maybe two or three years ago. We still use them regularly.

RESULTS & FEEDBACK

What were the results of the project?

Their work has been great with our online reputation. They've addressed and helped with many of the issues. Additionally, their work on social media, including Facebook, Twitter, and Google+ has met expectations and has been beneficial to our company. We've been happy with the new content they create for us. Both of their companies have been great.

What differentiates Media Launch from others?

Media Launch backs up what they say and the customer service is excellent. We've worked with both sides of their business, and they really cover a lot of areas. We're very much ahead of the curve. Online, as you can imagine, it can be very, very competitive. Apartment rentals are a very competitive landscape, apartment rentals. I would say that our advertising budget is probably a lot less than most major landlords in the country, because of them.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

No. They've been great with everything. They stay ahead of curve and keep us ahead of the competition. We continue to use them and have confidence in their work.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've referred a lot of business their way.