Digital Agency in Columbus.

The Media Captain has successfully launched digital marketing campaigns for every type of business, from small and medium sized businesses to Fortune 500 companies. If you need a stunning website or want to drive more business through SEO, Social Media or Online Advertising, you’ve come to the right place.

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2010
Show all +
Columbus, OH
headquarters
  • 294 E Long Street, Suite 300
    Columbus, OH 43215
    United States

Reviews

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SEO & PPC for Hospice

"They're a people-oriented team who seem to understand real-life problems and then seek to solve them through technology."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2015 - Ongoing
Project summary: 

The Media Captain developed a landing page for a hospice provider and created an SEO and PPC strategy across multiple platforms. They also created an algorithm to manage incoming leads.

The Reviewer
 
10,000+ Employees
 
Nashville, Tennessee
Mike Fleming
Chief Marketing & Enablement Officer, Amedisys
 
Verified
The Review
Feedback summary: 

Since The Media Captain implemented their strategy, leads have significantly increased. Their team is attentive and very easy to work with. Their smooth workflow ensured that the project was successful.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Chief Marketing and Enablement Officer for Amedisys, a national home health and hospice provider with care delivery in 38 states.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Media Captain?

The Media Captain has been managing our SEO/PPC efforts to drive new patient leads for nearly 5 years. This included development of a new landing page, a detailed PPC strategy across multiple platforms, and technical coding on an algorithm to manage incoming leads seamlessly and efficiently.

What were your goals for this project?

To drive local market brand awareness via online channels and to generate patient/consumer leads that would convert to new patient admissions.

SOLUTION

How did you select this vendor?

From past experience working with Jason Parks and the Media Captain on other digital initiatives.

Describe the project in detail.

We were seeking to innovate and improve our SEO/PPC strategy to drive new patient leads via our "Is Hospice the Answer" quiz.

What was the team composition?

Jason Parks was our initial point of contact and served as chief strategist to drive the relationship. We also have worked closely with Mike Cottrill on technical/web development and with the account management team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a result of the Media Captain's work, we now generate 500+ new patient leads each month for our care centers across the country. When we first engaged with the Media Captain, that number was below 50 new leads per month … meaning that we have experienced a 10x increase as a result of this partnership.

How effective was the workflow between your team and theirs?

Workflow has always been incredibly smooth and seamless. The Media Captain team is attentive, thorough, and extremely easy to work with.

What did you find most impressive about this company?

This isn't just a tech agency … They're a people-oriented team who seem to understand real-life problems and then seek to solve them through technology. That's a refreshing change in a digital age and a tribute to the vision of their founder.

Are there any areas for improvement?

None

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO Management for Private Music Academy

"They actually deliver the results that you are paying for."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

The Media Captain performed a full-scale site audit and SEO overhaul for a private music academy, continuing to manage SEO efforts on a month-by-month basis.

The Reviewer
 
51-200 Employees
 
Columbus, Ohio
Chad Ebert
President, Powell Academy of Music
 
Verified
The Review
Feedback summary: 

The SEO work delivered by The Media Captain has helped bring more attention and business to their client. Their team is communicative and results-oriented, ensuring that project stakeholders can see the results of their investment.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Owner and CEO of the business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Media Captain?

We were falling behind in our SEO efforts so we reached out to the Media Captain.

What were your goals for this project?

To improve our search engine rankings and visibility.

SOLUTION

How did you select this vendor?

We looked through a lot of different companies and ultimately chose the media captain because of reviews and reputation.

Describe the project in detail.

The Media Captain did a full site audit, fixed everything and continues to optimize our site each month.

What was the team composition?

We worked with Jason and Cassidy and both were awesome to work with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We improved our organic rankings and the number of new clients coming in.

How effective was the workflow between your team and theirs?

They have been super easy to work with and very responsive to all of our emails and communication.

What did you find most impressive about this company?

They actually deliver the results that you are paying for. I've worked with quite a few SEO companies and many of them never deliver any quantifiable results. They are the real deal.

Are there any areas for improvement?

None.

5.0
Overall Score I highly recommend them!!!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very responsive and easy to work with.
  • 5.0 Cost
    Value / within estimates
    They are expensive but you get what you pay for. They deliver top notch results.
  • 5.0 Quality
    Service & deliverables
    They have been excellent with everything they have done.
  • 5.0 NPS
    Willing to refer
    I have referred numerous people to the media captain.

Digital Advertising for Safety Supplies Store

"The TMC team is quick and agile when responding to issues, questions, and concerns..."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2015 - Ongoing
Project summary: 

The Media Captain manages advertising services, including Google Ads, SEO, and Google Shopping. 

The Reviewer
 
11-50 Employees
 
Columbus, Ohio
David M. Jarvis
Chief Operations Officer, Jendco Safety Supply, Inc.
 
Verified
The Review
Feedback summary: 

Sales, traffic, and conversions on the e-commerce site have grown significantly in a time-efficient manner. Internal stakeholders' satisfaction has led to a long-term partnership. They excel at crafting strategy according to business goals. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Jendco Safety Supply is a family owned and operated safety & Industrial supply distributor located in Columbus, OH. Our core business is specialty selling personal protective equipment for construciton, manufacturing, demolition and a multitude of other industries.

We serve mostly a B2B environment but our business is also frequented by B2C customers. I am our COO but also I manage our eCommerce product content, pricing and sales.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Media Captain?

We hired The Media Captain to take care of all of our PPC campaigns. Currently they manage all of our Google AdWords, Search and Shopping campaigns. Since hiring TMC on our eCommerce has experienced over 5x growth from online sales alone.

What were your goals for this project?

Overall our goal was to increase our revenue line while keeping our advertising expenses low. We typically don't operated with much of an advertising budget as the bulk of our business is B2B and we let the TMC team know this from the beginning. 

Gladly, to our surprise, within only a few weeks time there was a significant uptick in traffic, conversions and sales through our website. We were convinced from there on out to make an advertising budget a priority within our business.

SOLUTION

How did you select this vendor?

I selected The Media Captain after reading an article in Columbus CEO about a neighboring business using The Media Captain for their paid online advertising. I sent Jason an email and we had a conference call the next day. We have been with them ever since (2014)

Describe the scope of their work in detail.

They manage all of our paid google advertising services - Google AdWords and Google Shopping. We just recently extended our contract to include SEO for our website.

What was the team composition?

I worked closely with the businesses founder for years. I have always worked with him or one of his direct reports. Regardless of who I work with though, I always get the results we're looking for.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our business frequently gets calls from firms trying to sell us on their PPC services - telling us one thing or another isn't configured right and we are loosing 'X' amount of dollars because of this.

In full disclosure, I have provided our numbers to these firms trying to sell me on their services and I typically don't get a call back from them once they've seen how well we're performing.

In short, TMC's strategy for our PPC campaigns hasn't been able to beat which is why we've stuck with them for 5+ years.

How effective was the workflow between your team and theirs?

In my opinion, effective communication is key. The TMC team is quick and agile when responding to issues, questions, and concerns that pop up.

What did you find most impressive about this company?

I like working with other small businesses and business owners. TMC provides a world-class approach with reporting, communication, and strategy all while being a small boutique firm located in the same city as us.

I really appreciate that they do not outsource the work to another country or to remote employees - so the employees I work with there are very well rounded and understand the entire function and process of the business.

Are there any areas for improvement?

Not at this time

5.0
Overall Score Great business to do business with
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very flexible
  • 5.0 Cost
    Value / within estimates
    I give this a 10/5. We have an incredible ROI and there is alot of value in using TMC.
  • 5.0 Quality
    Service & deliverables
    Always on time - always consistent
  • 5.0 NPS
    Willing to refer
    I have and will continue to refer them.

E-Commerce Dev & Ongoing SEO for Steel Manufacturer

"Media Captain's strong suit is communication and persistence as well as plenty of knowledge and experience."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

Initially, The Media Captain transitioned a legacy web server over to a modern e-commerce solution. The team developed the site layout and functionality before adopting their current digital marketing role.

The Reviewer
 
11-50 Employees
 
Columbus, Ohio
Joe VanGundy
VP of Online Sales, Fortin Ironworks
 
Verified
The Review
Feedback summary: 

The new e-commerce platform and ongoing SEO/PPC services have helped the company grow substantially. Beyond technical support, The Media Captain consistently suggests improvements as they see them. They've even taught the internal team to tackle some technical issues themselves to ease their budget.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a manufacturer of ornamental iron and light structural steel components. I am partial owner of a multi-generational family owned & operated business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Media Captain?

We were on a legacy web server looking to modernize to transition to e-commerce. Media Captain helped us with the site moves, setting it up on an easily sustainable platform.

From there they developed the site layout and web cart. Ongoing they have developed a marketing strategy that also includes SEO, PPC, Facebook ads, Amazon ads & organic search results.

What were your goals for this project?

We wanted a site that was easily maintained and updated regularly without tedious coding or 'real' know how.

SOLUTION

How did you select this vendor?

In the past, we worked with many web dev, marketing and strategy companies. Media Captain has it all in one stop shop.

Describe the project and the services they provided in detail.

Media Captain performed all the back end heavy lifting and provided us with education as to how to continue to work out site in-house to ease budget.

What was the team composition?

Initially, I worked with Jason (president) and Mike (dev). As the site was put in place, we continue to work with Jason & Mike but are also frequently in contact with Cassidy who champions any future development plans

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our e-commerce has grown substantially since utilizing Media Captain. I assume it will continue to grow as they persistently suggest improvements.

How was project management arranged and how effective was it?

Media Captain's strong suit is communication and persistence as well as plenty of knowledge and experience. Let them be good at what they do so you can focus on what you are good at.

What did you find most impressive about this company?

Everyone on the MC team is very approachable and available. They are big enough to get the work done but small enough that you don't get lost simply trying to get in touch with the appropriate contact.

Are there any areas for improvement?

no

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev, SEO & Google Ads for Home Exterior Installer

"I am able to speak to developers, copywriters, and the owner; no one was off-limits."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2019 - Ongoing
Project summary: 

The Media Captain provides SEO and Google Ads services to grow organic leads for a home exterior installer. They also helped with web development and content production to increase traffic. 

The Reviewer
 
51-200 Employees
 
New Albany, Ohio
Johnathan Charles
Digital Marketing Manager, Feazel
 
Verified
The Review
Feedback summary: 

The vendor's efforts have significantly improved organic search traffic and Google page ranking. The communication between The Media Captain and the client was open and effective.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Feazel is a commercial and residential home exterior installer. Specializing in roofing, siding, windows, and gutters. I am the digital marketing manger overseeing all of Feazel's digital landscapes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Media Captain?

After launching a new website, we looked to the Media Captian for resources in development, SEO, and direction on Google Ads.

What were your goals for this project?

Ultimately, the number one goal was to increase our organic leads on our website. Besides that, alleviating the pressure of development tasks from myself was a huge relief.

SOLUTION

How did you select this vendor?

Jason, and I met through a previous employer about three years ago. Their team was much smaller, but were able to support the needs of my business at the time. I called Jason, and discussed our needs. He was able to deliver, so we signed the contract immediately.

Describe the project and the services they provided in detail.

TMC provided recommendations to improve content on our local service pages to increase our organic rankings on Google, and on deliver more organic traffic. TMC has helped monitor and adjust our Google Ads to be more efficient, and to preform better.

What was the team composition?

Our assigned team consisted of a project manager, a developer, and a copywriter. Depending on the task, Jason would bring additional people into the mix.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since working with Jason, we have seen a significant increase in organic traffic, and we are ranking higher on google than before.

How was project management arranged and how effective was it?

Our project was managed 'loosely'. I will provide a request, Jason and the PM would review the request, and would assign it out to their team. Most of the time they would provide an estimated deadline. With our business, there was nothing urgent requested from TMC.

What did you find most impressive about this company?

I would say the communication to all parties involved. I am able to speak to developers, copywriters, and the owner; no one was off-limits.

Are there any areas for improvement?

The only thing I would like to see be improved would be their project status tracking. I don't necessarily need a dashboard, but I would like to have more real time updates.

5.0
Overall Score Great service, quality pricing!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    TMC always delivered.
  • 5.0 Cost
    Value / within estimates
    Very competitive pricing.
  • 5.0 Quality
    Service & deliverables
    Everythign that I have ask for has been completed, and completed correctly.
  • 5.0 NPS
    Willing to refer
    I would recommend 10/10!

Digital Marketing for Bankruptcy & Tax Law Firm

"I can see the differences it has made in my business. It's real."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2018 - Ongoing
Project summary: 

The Media Captain was responsible for digital marketing efforts for a boutique tax and bankruptcy law firm. Their team analyzed and made updates to the website and performed PPC and SEO services.

The Reviewer
 
1-10 Employees
 
Hilliard, Ohio
Kenneth L. Sheppard, Jr.
Owner, Sheppard Law Offices, Co., L.P.A.
 
Verified
The Review
Feedback summary: 

The website and marketing efforts have led to an increase in traffic and clients, with visitors to the site commentating on it's improved design. The Media Captain is incredibly communicative, frequently responding within the day. Their team is responsible, organized, and transparent.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Owner of Sheppard Law Offices, Co., L.P.A, a boutique Tax and Bankruptcy Law Firm with 5 offices located in Central and Northeast Ohio. I employ 3 attorneys and 5 staff members.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Media Captain?

I hired The Media Captain to help me with the overall revamping of my online marketing and website presence. There were several problems I needed addressed right away, including SEO work, Pay-Per-Click, social media, and the appearance and content of my website. My prior marketing persons were not helping me produce an aggressive online presence to compete in my markets.

What were your goals for this project?

The goals were and still continue to be the same, that is, to improve upon and maintain a very strong online presence on Google organic searches, Google My Business, and PPC. We are trying to increase our online contacts with our 5 different offices.

SOLUTION

How did you select this vendor?

I actually researched several local (Columbus area) online marketing firms. I spoke with Jason for about 3 months or so before we actually met in person. Other agencies were either not interested in my small business or they wanted to charge an unreasonable amount for a plan that was not practicable for my business.

I searched on Google for Columbus online marketing firms and I met with a few of them. Jason did not over-promise and he was reasonable. I wasn't tied into anything long-term. I felt comfortable and I made a calculated choice to give TMC a try. I'm 11 months into this business relationship, and I am happy.

Describe the project in detail.

We started by analyzing and fixing the current website. There were a lot of problems with it. We had to remove links, end URLs, rewrite content and pages, correct punctuation, etc. At the same time, SEO had to start with PPC. My prior marketing guys just didn't do me justice.

The way I can tell the major change is by the number of contacts I started getting once things started to be corrected by TMC. Recently, we have started with Facebook ads. They write blog articles for my site. Here is the best part of the project.... constant communication with Alec and an agenda that is reviewed by telephone every 2 weeks. I love the organization and I know what they are doing and when it is done. I never had that before.

What was the team composition?

Alec is my project manager and Jason is the owner, who is copied on nearly every email. I have some interaction with other team members at TMC, but mostly Alec handles my account. We speak every 2 weeks and go over what has been done, what is being worked on, and what we are planning next. This is awesome! It makes me feel comfortable knowing my account is being handled because I get to see it.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

About 3 months after hiring TMC, I could see an increase in my offices' appointments. The telephone was ringing more and I didn't see the "lull" periods I had previously experienced. The website reads so much better now, and we are even improving our existing pages with new content to drive more traffic to the website.

I also just had a prospective client tell me she saw me on Google and then a Facebook ad of mine caused her to call me...WOW! I see the difference in online contact forms being completed as well by prospective clients. We have 3 staff members who are responsible on a daily basis to contact the leads that come in. One person cannot do it any longer.

How effective was the workflow between your team and theirs?

Alec and Jason are great with communication. I'm a lawyer and I know what communication means to clients and others. Alec and Jason are superb in communicating with me. Most of our communications are via email. Alec and I have our bi-weekly telephone calls to address the ongoing agenda items. If they want something from me, they just tell me. And if I have any issues, I just email them and they address it. There is no delay or lack of communication with Alec and Jason.

What did you find most impressive about this company?

Results-Oriented. Reasonableness. Organized. Transparent. I have been in business for 16 years. I love marketing and being competitive. I have used several prior marketing companies and persons and I always thought I was overpaying for results that were unproven or less than desirable. So as you can imagine I was skeptical last year. That's why I did a lot of research to find a great online marketing firm. I put faith in Jason and his team. 11 months later, I am not disappointed at all. In fact, I am very happy with my business relationship with The Media Captain. I know what I am getting. I can see it. I can see the differences it has made in my business. It's real.

Are there any areas for improvement?

Online marketing is a marathon, not a race. TMC hasn't shown me anything yet that makes me think they have to improve upon the service they provide me. We set goals and tasks and then we accomplish them. The result of this plan of action is increased online visibility.

5.0
Overall Score No doubt about it. 5/5 stars. I'm not going anywhere else for my online marketing needs.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Never a problem at all with scheduling with TMC. TMC is organized. They will always be where they are supposed to be.
  • 5.0 Cost
    Value / within estimates
    Very reasonable. I did the reasearch and I know I receive great value for the cost.
  • 5.0 Quality
    Service & deliverables
    All work is performed at a very high standard. The website changes are professional. The content of pages are well-written with correct grammar.
  • 5.0 NPS
    Willing to refer
    I'd refer anyone who is not a competitor of mine to TMC. TMC is a great reason for my current success.