What evidence can you share that demonstrates the impact of the engagement?
Internally, we were very pleased with their work and the developers they hired for us. It’s pretty difficult to get educated workers in Austria, just due to the current status of the job market right now, so we have no complaints.
How did MCPK perform from a project management standpoint?
The feedback they provide is very well done; I always get a technical report from their team leads, and every three months they report to me face-to-face.
The project is actually managed by our team, using a Scrum style, so both of our teams are totally integrated.
What did you find most impressive about them?
They have a very convenient method of collaboration. Martin, as a team lead, is cooperative and overall very helpful.
Are there any areas they could improve?
We had some issues with collaboration on both ends, so scheduling could be improved overall. Additionally, we ran into some problems with our employee contracts, but Martin was able to help resolve that conflict. It was mostly an oversight on my part.
Do you have any advice for potential customers?
They need to have the infrastructure in place for geographic diversity, and if they're not open to that, they shouldn't work with them. Building mutual trust is also necessary for a successful engagement.
The team’s collaborative efforts are thorough and the process is seamless. Excellent reporting capabilities and end-to-end office planning are among MCPK’s specialties.