McKay Advertising + Activation

BACKGROUND

Please describe your company and your position there.

I am the Creative Marketing Manager at a healthcare company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire McKay Advertising + Activation, and what were your goals?

We hired McKay Advertising + Activation to help us create our website, with the goal to reach several types of end users in a cohesive manner.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had worked with the team at McKay on past projects with other companies.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had weekly meetings to review and discuss the project.

How many people from the vendor's team worked with you, and what were their positions?

We worked mainly with the developer and sometimes with the project manager and a coder.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

McKay was able to help us simplify our message and brand into a cohesive and well presented website.

Describe their project management style, including communication tools and timeliness.

They provided weekly status meetings, but the whole team made themselves available at all times, especially at the end of the project when we were pushing to get the site finished.

What did you find most impressive or unique about this company?

We had a few server issues on our end and the team at McKay went above and beyond to help us trouble shoot to push out the best possible outcome for our website.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

We are a presenting company for national and international touring productions in Northeast Florida, and I work in the Marketing department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire McKay Advertising + Activation, and what were your goals?

We were looking for digital campaign management for our google and social media campaigns. We present over 30 productions in a season, and it was our goal to increase web traffic and conversions with strong attention to each campaign.

SOLUTION

How did you select this vendor and what were the deciding factors?

McKay Advertising + Activation was recommended to us by a similar organization to our own. They expressed their success in working with them and the affordability of their services. 

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

McKay Advertising + Activation manages all digital campaigns including ads via Facebook/Instagram, Google display, Google SEM and YouTube. In addition, they have implemented tracking via Google tag manager to ensure we receive accurate results. They provide an online dashboard that is customizable and can be accessed at any point to review how campaigns are performing. McKay Advertising + Activation also assists us with creative and copy changes. 

How many resources from the vendor's team worked with you, and what were their positions?

We work with several team members including the Digital Accounts Director, Director of Paid Social, Executive Director of Performance Marketing & Analytics and the Graphic Designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen increased consistent traffic and sales over time, which has helped to fill the house and rely less on last minute sales.

How effective was the workflow between your team and theirs?

We meet on a regular basis to discuss current and upcoming campaigns. McKay Advertising + Activation has my full trust, their team send ads for approval and begins campaigns in a timely manner. 

What did you find most impressive or unique about this company?

The team is very personalable and easy to work with. We are an arts organization and they understand all aspects of marketing theater and concerts. 

Are there any areas for improvement or something they could have done differently?

We are very satisfied with their performance and don't have any recommendations for improvement.

BACKGROUND

Please describe your company and your position there.

Owner--The Advisor Magazine -- the largest single direct mail publication serving homes in communities in Wesley Chapel, New Tampa Carrollwood Village and Temple Terrace.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire McKay Advertising + Activation?

Any time I need ANY scope of help pertaining to Advertising, Marketing or Public Relations, I can count on Bob and his staff to assist!!! They are ON IT!!!

SOLUTION

How did you select this vendor?

I met Bob McKay and toured his awesome venue during his Grand Opening--many years ago.

Describe the scope of their work in detail.

Confidential

What was the team composition?

They had great teamwork!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Confidential

How effective was the workflow between your team and theirs?

Very Effective!!!

What did you find most impressive about this company?

Bob's involvement in everything.

Is there any area for improvement or anything that could have been done differently?

I prefer to go directly to Bob. Owner to Owner.

BACKGROUND

Please describe your company and your position there.

I am vice president of operations for nonprofit organization

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire McKay Advertising + Activation, and what were your goals?

We were growing our current operations as well as opening two new operation centers.

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral from internal sources

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We began by trialing SEO and social media campaigns to determine components of most effective inquiry rate increase. Once components identified, replicated across locations.

How many people from the vendor's team worked with you, and what were their positions?

We were assigned a project manager as well as direct contacts for SEO and social media.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Early in campaigns but have seen 50% increase in overall inquiries in most recent month.

Describe their project management style, including communication tools and timeliness.

Team utilizes bi-weekly virtual meetings, dashboards and ongoing email correspondance to keep campaign communicated and organized.

What did you find most impressive or unique about this company?

Their access directly to the individuals running campaigns ensures clear communication. Also, the direction achieved by our organization.

Are there any areas for improvement or something they could have done differently?

Original dashboard focused on measureables based on company definitions vs. our organization (i.e. conversions); remedied within first couple of months however could benefit from aligning definitions from onset.