MAYOCOO

Introduce your business and what you do there.

I’m the CEO of Savki Company Ltd., a food wholesale and retail company.

What challenge were you trying to address with MAYOCOO?

I needed someone to create our website.

What was the scope of their involvement?

MAYOCOO designed and developed our e-commerce website from scratch. We worked collaboratively. I provided them with our idea and what I envisioned, along with some content for the website. They guided me through my ideas and provided advice on how to move forward.

We had to pause development for a while, but now we’re back working on it. They also designed our logo and now assist with domain hosting. 

What is the team composition?

I work with their CEO.

How did you come to work with MAYOCOO?

We saw their picture and were then introduced to them by a friend. The prices they gave us were fair, so we hired them. 

How much have you invested with them?

We’ve invested $900 with MAYOCOO so far. 

What is the status of this engagement?

We started working together in June 2019 and the engagement is ongoing. 

What evidence can you share that demonstrates the impact of the engagement?

I posted the website design on Instagram, and users from that platform reached out to inquire about who did our design. MAYOCOO is doing good work and our users appreciate it. 

I’ve gotten about 100 more clients since they started building my website. 

How did MAYOCOO perform from a project management standpoint?

MAYOCOO delivers on time, and we communicate over the phone. 

What did you find most impressive about them?

MAYOCOO is good at working on our project, but they can also take on ad-hoc jobs. Their work is mainly inside the information and communications technology sector, but they can also work outside of it, which is helpful for us. 

Are there any areas they could improve?

The MAYOCOO team should talk to the client more in the beginning to clarify job requirements. They should also include all of their services in a briefing so that customers looking for services they provide can work with them.

Do you have any advice for potential customers?

Potential clients need to be transparent about what they want from a project. 

Please describe your company and your position there.

I am a Managing Director at Kilimanjaro Treks Company. The company is situated in Dar-es-Salaam, Tanzania. We organize and hosts tours for safaris and trekking Mt. Kilimanjaro. In the backyard my role is to make sure everything is executed at required standard services giving our clients best experience in Tanzania.

For what projects/services did your company hire MAYOCOO?

Operating a tour company is an open book opportunity. I had in it mind to start a tour company to exploit the best of natural heritages in Tanzania. But an online presence was the base of everything I wanted.

We found Mayocoo company and hire them for my job. I needed to advertise types of tours I offer, itenaries, different destinations I can reach etc.

What were your goals for this project?

Me and my fellow directors wanted to receives mails, quotes, enquires and bookings for different tours available in our country.

We wanted to show our clients that we are best and reasonable competitors, so we needed a website that will advertise our qualities, values and standard services we offer.

How did you select MAYOCOO?

We requested proposal from four different companies, Mayocoo was among these companies. So we compare the qualities of proposals by looking into their methodologies to achieve our purpose.

We found Mayocoo to have a best approach. The case studies from Mayocoo's proposal show how far their experienced in designing tour operators' websites.

Describe the project in detail.

After accepting project proposal, we held a meeting with Project Manager from Mayocoo to discuss project goals, scope and requirements. One week later they came up with project handout containing sitemaps and page flows.

We reviewed and approved. two weeks later they came up with landing page design, we had to refine the design and continue to the next pages design. My role was to make sure the design matches the our goals and expectations.

What was the team composition?

We started wit PM, The two programmers added later, followed by content writer later, and then digital marketing specialist came later.

Can you share any outcomes from the project that demonstrate progress or success?

After we launched a website, a month later we started to receive inquiries and quotes. 2 days did not pass without a single contact. Few months later we organize six trips in Mt.Kilimanjaro.

Until now we have conducted 17 tour trips with 43 clients. I can say our expectation are sustainably favored. We have some reviews, good reviews about the service we offer.

How effective was the workflow between your team and theirs?

We had meetings every week with progress reports respectively. We used emails and dropbox accounts to share documents. We also used calls (video whatsapp calls) to adjust small changes. I can say we had a satisfied and effective timeline.

What did you find most impressive about this company?

I might say the experience they had was unique and mostly opened up our ideas in dark. I was impressed with level of skills they possessed. Effective timeline was quite pleasing. PM was a man of his word, I liked how he handled our project.

Are there any areas for improvement?

If they could have added more support time will be helpful. Though we satisfied with support they offered.

Please describe your company and your position there.

I am ICT speciliast/officer at Charlotte Health hospital. Our hospital has more than 100 employees. Our health services covers the whole area of northern part of Tanzania. I am managing hospital ICT duties at the hospital.

For what projects/services did your company hire MAYOCOO?

We did not have a website a long way back. We had to look for a company to build a website for us. Providing the information about us and the services we offer to our customers was a big challenge. MAYOCOO then came with a solution.

What were your goals for this project?

We wanted to reach out to our audience for service deliverance. We wanted to brand the health services we offer. We had been an outstanding health institution for years but the rest of the Tanzania and world did not aware of our elegance. Our interest on having a website to solve these needs came in.

How did you select MAYOCOO?

We had three companies to decide which one should take our project. We had to look for a more experienced company in game, and we found MAYOCOO in the first place. The quality of recommended case studies website they built before and the price for website design were deciding factors.

Describe the project in detail.

After selecting a Mayocoo, they started at collecting the information from us about how and what a website should be. Then they refine these data collected and came out with sitemaps and primary page flow chart.

Then they came with a landing page design, we took a suitable window of time to refine the design and then they move to primary & secondary page design. We took a period of time to review to the workdone until final launch.

My job was to approve the quality of deliverable of the project, communicating with MAYOCOO on what should be accomplished precisely in their design process.

What was the team composition?

There was a project Manager, two developers and one content marketing specialist. PM oversee the project and often communicate to us. developers for design and content specialist for writting content for the website.

Can you share any outcomes from the project that demonstrate progress or success?

Within two months we received an increase of 50% appointment. 20% increase in calls and 15% mails. Our customer care department notice a 25% increase in number of patients requiring our health care system.

This was quite a sudden cheerful in life serving process. We even started to receive award of quality of services we offer.

How effective was the workflow between your team and theirs?

We had meetings with PM every weeks to review work progress. We used emails to send and received updates of the project progress.

The last month of the design process, our vendor launch a site and we revise the progress through a site-link provided from vendors servers.

What did you find most impressive about this company?

Skills, experience and dedication to the project wa quite a heart touch to me and my hospital. That makes them unique. The design was quite impressive.

Are there any areas for improvement?

Many team members is a satisfactory to the completion of the project in time. But all in all Quality of the launch is more satisfactory

Please describe your company and your position there.

I'm Manager at Panama Garden Resort. Panama Garden Resort is a Three Stars elegant Resort, an ideal place for unique moments of relaxation. The surroundings are those of gardens with local flowers and trees with and outdoor pool with a pool bar, BBQ Corner, Outdoor Garden area Catering setup rest are, children playground, free WiFi all over, fully stocked curio shop and also free parking.

For what projects/services did your company hire MAYOCOO?

We wanted to increase our bookings and online visibility

What were your goals for this project?

We started by doing some marketing together, specifically Google Ads and social media marketing. MAYOCOO role has since expanded to redeveloping our website. I wanted a fast, user-friendly, and mobile-responsive site to attract more people. Kollective got it done, incorporating the latest trends and our needs.

How did you select this vendor?

Recommended by my Business Partner

Describe the project in detail.

After a couple of meetings, the team started developing the website. The first priority was a fresh website, that could engage with customers. Also, they designed the website to be compatible with all devices.

What was the team composition?

I was in contact with the 2 owners but i also met the leading web designer. I know there are some SEO and Social Media specialists

Can you share any outcomes from the project that demonstrate progress or success?

Within 3 Weeks our website was launched also we’ve seen a huge increase in our direct bookings thanks to MAYOCOO team

How effective was the workflow between your team and theirs?

We have daily and weekly goals. MAYOCOO has very good communication and is always on time. We talk via email, WhatsApp and phone and speak every two days.

What did you find most impressive about this company?

The quality of the work and their understanding of the digital world blew us away!

Are there any areas for improvement?

I am extremely satisfied

Please describe your company and your position there.

My Name is Jackie, I'm Marketing and Content Manager at Inside Kilimanjaro Inside Kilimanjaro is a multi-author digital magazine, written by KilimanjaroGroup about Kilimanjaro. Our goal is to give an insider’s view of Kilimanjaro, to provide information, stories and opinions from the locals’ perspective about this great city at roof top of Africa.

For what projects/services did your company hire MAYOCOO?

Inside Kilimanjaro is a multi-author digital magazine, Which highlights what happened in Kilimanjaro, Travels Information about Kilimanjaro climbing, Hotel accommodation, restaurants and much more

What were your goals for this project?

Our goal is to have a user-friendly website design which provides a user with a true test with our content Check our website www.insidekilimanjaro.com

How did you select this vendor?

We have already worked with them on another project

Describe the project and the services they provided in detail.

They helped design, configured, and optimized our website. The project began with a discussion session, which let us reach a mutual understanding of the business challenges and goals. Once we approved the proposed ideas, the execution began in the form of a weekly review.

What was the team composition?

We worked intensively with 4 people, Myself and frontend designerm backend developer and Project Manager from MAYOCOO

Can you share any information that demonstrates the impact that this project has had on your business?

The website that they created has met all of our expectation

How was project management arranged and how effective was it?

Their project management was impressive. They reached every milestone on their timeline with high-quality deliverables.

What did you find most impressive about this company?

I was pleased with their transparent approach, as we were free to check on the progress of the site throughout the project. Their expertise made collaboration a seamless experience. They also welcomed us to their office anytime and were always very kind and polite

Are there any areas for improvement?

Keep up the good work.

Please describe your company and your position there.

I'm Managing Director at Safari Bando Tanzania

For what projects/services did your company hire MAYOCOO?

We were a the new in Travel Industrial, and wanted a user-friendly website that would be different from other sites. Idea is to have a good content with minimal design and great UX to attract more customers when visit our website

What were your goals for this project?

We want to see more traffic in our website which will generate leads and more sales

How did you select this vendor?

We have been recommended by our friends, then I read about their company profile on website. I got in contact with them, and we meeting discussion on what they could do. We started the collaboration from there.

Describe the project in detail.

Once we decide to work with MAYOCOO team we start scheduling the meeting, to discussing our goals and objective, Within the first week we received the initial design of the home page, after the discussion with my team and MAYOCOO we come up we some additional features on the home page and provide the feedback on what we want our website to look on other pages.

What was the team composition?

I have contact for two people one is managing director and other is design, We work close with the design he always contact me if he need any things from my side, also the managing director was always their when we need him

Can you share any outcomes from the project that demonstrate progress or success?

Within a 3 weeks our website was completed and launched, we use one week for make some changes on content and images, in one month we have a complete website all the information was their and everything was working fine form website navigation to contact form, They’ve also designed t-shirts, logos, and other materials for me.

How effective was the workflow between your team and theirs?

The Design that we were assigned was easy to communicate with and provided us frequent updates. We connected over the phone at least twice a week and used WhatsApp for all other communication. Overall, I was impressed by the timeliness of the team.

What did you find most impressive about this company?

We’ve been impressed by their high level of professionalism when it comes to website design. They know what they’re doing, and they have a very good standard of work. We are now like business partners

Are there any areas for improvement?

Everything was perfect, MAYOCOO team is best from first time of communication until now, the team is uptodated.

Please describe your company and position.

I am the Chief Executive Officer of a non-profit organization.

Describe what your company does in a single sentence.

Encourages and strengthens collective social, economic, cultural, environmental, and technological initiatives developed by poor communities themselves

What specific goals or objectives did you hire MAYOCOO to accomplish?

• To be able to showcase the NGO's idea worldwide
• To be able to reach more people

How did you find MAYOCOO?

Online Search, Referral

Why did you select MAYOCOO over others?

High ratings, Close to my geographic location, Pricing first our budget, Good value for cost

What was the size of MAYOCOO’s team?

2-5 Employees

What was your primary form of communication with MAYOCOO?

In-Person Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

our website is the face of our organization and serves as a critical tool for sharing information about our mission and work. Our website is designed to provide a comprehensive overview of our programs and initiatives, as well as to engage visitors and encourage them to support our work in meaningful ways.

On our website, visitors can learn about our history, values, and the impact we have made in our community. We provide information on our various programs, including how they are implemented and the impact they have on the lives of those we serve. Our website also includes opportunities for visitors to get involved, whether through donations, volunteering, or spreading awareness about our work.

We believe that our key deliverables as an NGO are our ability to make a positive impact on the community we serve, to advocate for systemic change, to raise awareness about important issues, and to collaborate with other organizations and stakeholders to achieve our goals. These deliverables are at the core of everything we do, and we are proud to showcase them on our website as a testament to the work we have accomplished and the work that still needs to be done.

Overall, our website is a critical tool for our organization, helping us to communicate our mission and impact, and to engage and inspire others to join us in our efforts to make a positive difference in the world.

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased community engagement
• Social impact
• Improved access to services or resources

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did a very good job of managing the project and being able to deliver the work on time. The way we agreed to be, It was good to seat with them and analyze the way we need our work to be but also to take some advice from them that was good for the project we are going with.

What did you find most impressive or unique about this company?

They are a great team that we wish to work with them any time and any day when we have a project. What's unique about them is how they took the time to understand the idea and how we wanted our project to be.

But also advice about what can be done more to make it best and what can be reduced with this advice give room for the client to go for it or to stick to what they wanted before.

Are there any areas for improvement or something MAYOCOO could have done differently?

To continue to be the best of themselves all the time. Also to keep pushing and find the areas that need to improve because technology keeps improving every single time

Please describe your company and position.

I am the Manager of Dual Mountain View Lodge

Describe what your company does in a single sentence.

Manage and provide products and services online

What specific goals or objectives did you hire MAYOCOO to accomplish?

• have a digital presence that enables potential guests to learn about the hotel's offerings.
• marketing and promoting the hotel's brand.
• it allows the hotel to showcase its amenities, location, and services to a global audience.

How did you find MAYOCOO?

Referral

Why did you select MAYOCOO over others?

High ratings, Good value for cost, Referred to me, Company values aligned

What was the size of MAYOCOO’s team?

2-5 Employees

What was your primary form of communication with MAYOCOO?

In-Person Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for a hotel website includes website design and development, content creation, booking and reservation system integration, mobile optimization, analytics and tracking, security, and maintenance. The website must be visually appealing and user-friendly, have high-quality content optimized for search engines, offer an easy-to-use booking and reservation system, and be mobile-optimized for access on different devices.

Website analytics and tracking tools must be set up to measure website performance, and the website must be secure, updated regularly, and well-maintained to protect against potential threats and ensure it runs smoothly. The primary objective of a hotel website is to increase bookings, and revenue, and enhance the guest experience. A hotel website needs to be designed and developed to provide potential guests with information about the hotel's amenities, services, and location.

The website must also enable guests to make reservations online through an easy-to-use booking and reservation system. The website content needs to be engaging, informative and optimized for search engines to drive traffic and increase bookings. The website needs to be mobile-optimized to ensure it is accessible on different devices. The website must be secure, updated regularly, and maintained to ensure it runs smoothly and is protected against potential threats.

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in website traffic
• Improved search engine rankings
• Increase in direct bookings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they did. The response to my needs was great, which helped us bring our ideas to reality, which was the dream of the hotel come true. But also though that has pushed the business to a great level not only but also make management part very easy to handle.

What did you find most impressive or unique about this company?

The way they uniquely do their work and are more supportive when needed for consultation. And also the readiness of the team to work together with the customer to fulfill the pain point of the customers.

Are there any areas for improvement or something MAYOCOO could have done differently?

None rather than continue doing their best more and more because still there is more room for progress now and then.

Please describe your company and your position there.

I'm a Sales and Manager for online store for cake decorating supplies with delivery services all over the country.

For what projects/services did your company hire MAYOCOO, and what were your goals?

Our business did not have an online site which make it hard for us to get many customers for the products as well as feedback from them. So we hired this team to design and develop a site for us. By doing this, potential customers, clients and associates were able to find and contact us.

How did you select this vendor and what were the deciding factors?

A business partner recomended this company, I also visited their social media pages and website, and it suited my expectation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It is a wordpress website. we had like four phases, scope definition and requirement anlysis, sitemaps creation, content creation and testing and lounching. Key deliverable include electronic payment intergration, social media accounts, search engine optimazation, online shopping cartalogue and buyers account.

How many people from the vendor's team worked with you, and what were their positions?

Three people involved Project Manager who managed the project, Creative Designer for content and design management and a Software developer to programe the site.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Actually, we started selling outside our region. We had few buyers outside our country. In just two months, the number of buyers doubled.

Describe their project management style, including communication tools and timeliness.

The used t call it agile method in which we refined the deliverables preriodically before moving to next step. WhatsApp, email and phone calls was our key communications tools. They also provided us with a link to see the progress.

What did you find most impressive or unique about this company?

A group of passionate young men who are into the web solutions industry was my impressive sight of uniqueness.

Are there any areas for improvement or something they could have done differently?

N/A

Please describe your company and your position there.

I am Managing Director We are specialized Company in an online shopping and delivery services of fresh foods like fruits and vegetables from markets and supermarkets across northern and eastern zone of Tanzania. We feature a great selection of high-quality merchandise, friendly service and, of course, Every Day Low Prices. We also have another goal: to bring the buyers best shopping experience on the Internet.

For what projects/services did your company hire MAYOCOO?

Reaching out to our customers during COVID-19 pandemic outbreak and customers movements to the markets has been a challenge due to lockdowns and Stay home policy. So we had to pull up something new to keep our fresh foods delivery services at affordable prices. We did hire MAYOCOO to design and develop an online platform for us where we can reach our customers. Also services like technical supports, updates and upgrades of the site.

What were your goals for this project?

We had to ensure that our services are reliable to our customers and we can reach out where they are at any time. We find a way through an internet, so a food delivery website was the best solutions

How did you select this vendor?

Recommended by one of our customers (A local youth sports Academy). They offered charitable sports kits to their academy. It impressed us to work with them.

Describe the project and the services they provided in detail.

They design, develop, host, maintain and offer technical support for our e-commerce site for fresh food delivery services. The project start with collecting of what we needs to be done specifically, so they collect what they call 'requirements' from us. They documented the plan and consult us for our approval. Afterwards, they start a development with regular briefings and consultations from us. We had to review our site progress live through the link they provided us with. After completing, they launch the website

What was the team composition?

One project Manager, who oversees all the tasks carried out, one designer and one developers. The were only three team members who dealt with our project.

Can you share any information that demonstrates the impact that this project has had on your business?

The deadlines were so perfect. We managed to make many deliveries on the first month. We hired 20 more employees to make deliveries. Actually we didn't lose the business while everybody around was shutting down. We never thought it could a new business opportunity, until now customer prefers our deliveries rather than go out.

How was project management arranged and how effective was it?

They were reliable. We meet with project manager after completing every milestone. We spoke directly to their team and made possible changes accordingly. They provided a link from their website, where we monitored every progress made. We communicated through skype, whatsapp video calls and slack for documents sharing.

What did you find most impressive about this company?

Transparency, we communicated with everyone in development team. They were reliable, smart at deadline and innovative. Unique in that they displayed kindness to the community around them.

Are there any areas for improvement?

Increase supporting team and time for offering support.