Maxify Digital

BACKGROUND

Please describe your company and your position there.

I am a senior project manager at an IT consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maxify Digital?

We were facing issues with workflow rules, automation, and customizable reports and dashboards in our existing salesforce. Then we deployed maxify's subscription plan into our existing system and now we have all the features that we need to run our business smoothly.

What were your goals for this project?

Our major challenge was to upgrade our existing salesforce system to improve workflow without hiring for new resources.

SOLUTION

How did you select Maxify Digital?

We have narrowed down the list of service providers. Then Maxify's services were the best matching with our current needs at a reasonable cost.

Describe the project in detail.

We need to have upgraded salesforce dashboard and customizable reports for our existing salesforce system.

What was the team composition?

We were assigned with a customer success manager and a team of skilled developers to help with our requirements

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After partnering with Maxify Team with their MaxEngage service plan, we are able to work more smoothly. our daily workflow got more seamless and we are now able to tap more clients.

How effective was the workflow between your team and theirs?

Maxify's expertise helped us in implementing all the processes as well as provide us with weekly updates of work progress. The communication between us was frequent.

What did you find most impressive about this company?

MaxEngage Platform is easy to use. You have all the latest updates on your request. You can chat with them on their channel. And they are very committed towards their delivery and timelines.

Are there any areas for improvement?

By and large, we are highly satisfied with the services of maxify digital.

BACKGROUND

Please describe your company and your position there.

I am a managing director at one of the leading firms in hotel and tourism sector

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maxify Digital?

For enhancing the existing salesforce system to give our customers a seamless experience, we used the Maxify's service plan.

What were your goals for this project?

Our primary goal was to offer our customer a frictionless experience and maxify's subscription plan helped us by providing actionable data analytics and process optimization.

SOLUTION

How did you select Maxify Digital?

We were looking for customizable and scalable services. Then we came across the Maxify's subscription that was a perfect fit for our requirements

Describe the project in detail.

Our goal was to offer a seamless experience to our customers, so we were in need of an expert team.

What was the team composition?

We were assigned with one project manager and three developers. They helped us in implementation for the entire end to end process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After using Maxify's subscription plan for 6 months, we have a happy list of customers and now we are extending our branches across the city.

How effective was the workflow between your team and theirs?

Maxify's team was easy to communicate. The team schedule calls in a week to provide us with the detailed progress reports which makes the workflow frictionless.

What did you find most impressive about this company?

The most amazing thing about the maxify's services was that they were easy to communicate and their experts help you in the whole implementation process.

Are there any areas for improvement?

Everything has worked good until now for us. we are highly satisfied with their subscription plans.

BACKGROUND

Please describe your company and your position there.

We wanted our sales to be double this year as well as need more customer queries through our contact us form. So we were looking for some user friendly form.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maxify Digital?

We hire Maxify digital services to get a customized chatBOT system for building strong customer relationships.

What were your goals for this project?

We wanted our sales to be double this year as well as need more customer queries through our contact us form. So we were looking for some user friendly form.

SOLUTION

How did you select Maxify Digital?

We analyze the overall benefits of maxify's service plans and it was matching our requirements.

Describe the scope of their work in detail.

We need to drive more traffic through our contact form and want to double the sale the end of this year.

What was the team composition?

One project manager and two technicians were assigned to us to help with the deployment and implementation process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within four months after deploying the service plan, we saw a 70% incraese in the sales and traffic. This was a progressive growth for us.

How effective was the workflow between your team and theirs?

Maxify digital's expert team helped us throughout the deploying and implementing journey. There was a quick response from their team which helped us maintain a seamless workflow.

What did you find most impressive about this company?

The most impressive thing about the maxify digital is that their experts helped us at every step of the implementing process and beyond with their customized solutions.

Are there any areas for improvement?

Everything can be done faster but it is the quality that matters the most in the end. We were satisfied with their work.