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    Farmingdale, NY
    631.293.9100

Web Design, Development and Internet Marketing

4.8
7 reviews

MAXBURST Web Design Overview

Founded in 2005 on Long Island, New York, MAXBURST, Inc. was formed to provide professional web-based services, ranging from custom web designs to fully functional dynamic rich websites.

Providing the ability to integrate clear, functional, and creative interfaces with technical, business solutions, MAXBURST was launched to strategically help build your brand, improve your global web presence, and develop more meaningful relationships with your customers.

What We Focus On

Compelling & Creative Design

MAXBURST specializes in custom, interactive Web site design and development. We can design your Web site to be consistent with your company’s brand image, or help you create an entirely new corporate identity. By choosing MAXBURST to handle your creative needs, you’ll benefit from constant quality and the ease of coordinating projects with a single vendor.

Innovative & Cutting Edge Technology

MAXBURST utilizes the latest technologies that are both proven and practical. Our mission is to make the process easier for you: we provide our clients with the right tools for Web Development, hosting, ecommerce, security, content management, and search engine marketing.

Focused on Achieving Your Business Goals

Like anything in business, making a decision often comes down to the return on investment (ROI). If your goal is to generate more revenue, get more customers, or increase profit margins, MAXBURST’s approach to Internet Marketing can get you there. MAXBURST isn’t just about design; we’re dedicated to solutions with a purpose.

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Undisclosed
 
$100 - $149 / hr
 
10 - 49
 Founded
2005
Show all +
Farmingdale, NY
headquarters
  • Suite 12E
    Farmingdale, NY 11735
    United States
    631.293.9100

Portfolio

Key clients: 

 

MAXBURST Web Design has the privalge to work with clients large and small across the globe and spanning many differnet verticles.

Our clients include: JetBlue, Trump Organization, Tamron, Carson Optical, Couristan Carpet, Canon USA, Campgemini and so many more.

Berdon LLP

Since 1917, Berdon’s professionals keep to the highest standards, deliver technical excellence, and exhibit professionalism in all that they do, in a culture that fosters teamwork and innovation. These principles align to our mission and have been the cornerstone of Berdon since its founding.

Darrelle Revis

Darrelle S. Revis was born in Aliquippa, Pennsylvania, a city often referred to as the home of champions. Like the athletes they churn; tough, prideful and resilient. Aliquippa is known for producing a long list of quality professional NFL players. Born into a family of gifted athletes, some say Darrelle Revis was destined to add his name to that list.

Tall Order

TallOrder.com is a family owned and operated company with mission at its core.The company’s first initiative will focus on fashion and debut its product line “The Bim Collection” which provides stylish socks for men with large-sized feet, shoe sizes 12-20.

Swim Tank

Since the inception it has been their belief that swimming is not only a fun activity but also a necessary life skill. Every day about 10 people die from drowning. In fact drowning is the leading cause of injury death in children ages 1-4 years and the 2nd leading cause of injury death among those age 1-14 years. Studies have shown that participation in formal swim lessons reduces the risk of drowning among children ages 1-4 years.

UAP Supply

UAP collaborates with artists, architects, designers & developers to bring uncommon creativity to the public realm & expert resources to creativity. At UAP they take pride in embracing uncommon creativity and extending creative practice. They are always on the lookout for the next big challenge. Supported by their core values of creativity, collaboration, insightfulness and innovation, UAP offers pioneering design solutions, formulated through rigorous research, development, and more.

Anna Victoria

Body Love with Anna Victoria is a fitness and wellness experience which focuses on high-intensity workouts, healthy and balanced eating practices designed to get you results, all while helping you love yourself and your body every step of the way. The FBG community has grown into one of the largest online female fitness communities and their dedication to FBG left them asking for more.

Diversified Maintenance

Diversified Maintenance provides client-focused, quality maintenance solutions to facilities across the United States. Diversified Maintenance understands how important it is to an organization’s well being and success to count on expert and reliable facility maintenance services.

Torchlight Investors

Over a span of more than 20 years, Torchlight has launched institutional funds, investing in both public and private markets across the real estate capital stack. Investing across the credit spectrum has allowed Torchlight to identify attractive risk-adjusted opportunities and implement acquisition, investment management and disposition strategies for our investors through multiple market cycles.

Quimby Equipment Co., Inc.

Quimby Equipment Co., Inc. is one of the leaders in the sales and distribution of engineered pumping equipment in the New York Metropolitan Area.

Airitan Construction

Airitan Construction was founded with a vision to provide superior and professional contracting service. Their work experience dates back to 2004 and is a New York based operation, well-respected and recognized national general contracting and construction management firm.

MAXBURST re-branded the site and company look by providing a modern layout to fit the companies architecture style.

Daria Martine

All Custom Cakes are made with edible images hand painted onto krispy treats. Names, numbers, characters and accents are all edible. No Fondant used.

Only right....custom web design and development from MAXBURST Web Design.

Boston Business Printing

Whether you’re presenting sales material, creating marketing brochures, planning a trade show, rebranding your company’s image or sending out a mailing, Boston Business Printing can help you get your message out effectively by bringing your images to life!

FotoExchange

FotoExchange provides a service to professional photographers. Using the features of FotoExchange, photographers can upload all images for an event, get clients to select images for the photo album (online proofing), canvas, large photo prints, etc. and with a couple of clicks, create orders for fulfillment.

Big Daddy’s Restaurant

Big Daddy’s Restaurant located in Massapequa, NY opened in 1993, specializing in the foods of New Orleans, Cajun, Creole and South. Often imitated, but never duplicated, Big Daddy’s remains the “Original Home of Southern Food & Moonshine.”

Morrison's Pastry

Morrisons Pastry delivers Grandpa’s Original Yogurt Muffins and Loaves throughout the United States. No matter where you are, they will arrive as fresh and delicious as the moment they came out of our ovens!

Transervice

Planet Payment

MAS

Jeffrey Earnhardt

Couristan

Lark Tattoo

Lark Tattoo is located in New York and is proud to host one of the most talented crews in the tattoo business. Their artistic creativity and talent enables you to get your dream tattoo. MAXBURST was tasked with creating a website featuring the numerous portfolio photos, products and variations. We created a customized eCommerce solution that accommodates Lark’s specific product line and services.

 

 

GarageTek

MAXBURST partnered with the GarageTek team for everything including branding, web design, UI/UX designs for the e-commerec platform itself, the mobile app, presentation decks, and email marketing.

True North Restaurant

Maxburst delivered a responsive website for True North Restaurant featuring their extensive menu, comfortable atmosphere, and fantastic food. With nearly 60% of their website traffic coming from mobile devices, the website’s new responsive design creates a seamless user experience across all devices.

LaunchPad Long Island

LaunchPad LI is a business incubator, co-working space and seed fund designed to help start-ups and early-stage companies. Our goal is to help companies build a viable product, launch fast and prepare for growth!

With 12,000 sq ft in Mineola, 8,600 sq ft in downtown Huntington and soon to be 7,800 sq ft in Great Neck, LaunchPad is at the heart of the entrepreneurial renaissance on Long Island.

Project URL: www.launchpadli.com

Design Skull Tees

Design Skull Tees was established in 2012 with the ultimate goal of providing a classic, cool and comfortable tee for the All American man. Design Skull Tees are all odor resistant, constructed with a soft, breathable material, include perforated panels to pull excess moisture away from the skin, and provide UPF 30 sun protection.

Project Details

Skills Needed: HTML/CSS, Responsive Web Design, Web Design, Web Development, WordPress

View Project: www.designskull.com

Reviews

4.8
7 reviews
Sort by

Web Design & Development for Transportation Solutions Firm

"The entire MAXBURST team was great. ... These guys are at the top of their industry, and I would absolutely recommend them to anyone that is serious about building a new website for their business."

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4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2011 - Ongoing
Project summary: 

The client hired MAXBURST to build their new WordPress website with an emphasis on making it mobile-friendly, visually appealing, and optimized for search engines.

The Reviewer
 
201-500 Employees
 
New York Metro Area
Marketing Director, Transervice Corp
 
Verified
The Review
Feedback summary: 

MAXBURST delivered an excellent website that performs better than the previous iteration in every metric, including unique site visits, click conversion rate, and display advertising conversion rate. MAXBURST is highly recommended to others.

BACKGROUND

Please describe your organization.

Transervice Corp. has been in business for over 40 years providing leading transportation and logistics solutions to Fortune 500 companies worldwide. Our solutions include dedicated contract maintenance, full service truck leasing, 3PL and 4PL logistics, and freight management.

What is your position?

I am the Marketing Director for the New York and Chicago locations.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address with MAXBURST?

The biggest challenge for us was to look cutting edge and current on the web in a business that has not changed much at all in the past 50 years, other than the engines and technology in the trucks we use. We compete against companies like Ryder and Penske, so the need for our company to stand out online is strong. We approached MAXBURST and hired them to give us this unique look online which we have accomplished.

What were your company’s business goals for the project?

We needed a brand new website that would be mobile responsive, which looked visually appealing, and would allow us to position ourselves higher on the search engines. MAXBURST was able to accomplish all of this for us, and continues to be a strategic partner for all our web and marketing related needs.

SOLUTION

Please describe the scope of their involvement in detail.

We primarily needed a new website that would be current with today’s technologies; a website running on the WordPress CMS [content management system] platform, mobile responsive, ranked highly on the search engines across many of our industry key terms, and one that would allow our internal marketing staff to easily log in and make necessary updates. In addition to all of this, one of our main goals was to reduce our bounce rate considerably and convert the traffic we receive into actual leads for our sales staff to follow up on.

How did you come to work with MAXBURST?

We have been working with MAXBURST for over 5 years now on other web and marketing projects, so they were the obvious choice for us moving forward. We did solicit other quotes from competing web design firms, just to compare the level of service and pricing that this type of project demands. For us, MAXBURST had the best portfolio and very competitive pricing, so we were very clear on selecting them.

Could you provide a sense of the size of this initiative in financial terms?

The total expense for the web design and development was $25,000, plus an additional $75,000 for the entire year of website marketing including SEO and Social Media.

What is the status of this engagement?

We launched the new website in January of 2016, and we are now engaged with them in an active SEO and SEM campaign.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

To date, we have seen a tremendous increase from previous years in unique site visitors, display ad conversions, reduced bounce rates, and mobile engagement along with more lead form submissions.

Some baseline numbers that we ran compared to last year this time are:

  • New site increased unique site visits by over 1,500%
  • Click conversion rate reached a high of 32%
  • Display advertising conversion rate increased from 2.25% to 5.83%

How did MAXBURST perform from a project management standpoint?

The entire MAXBURST team was great during this five-month web design and development process. Whenever I needed anything, my project manager, Amanda, was there for me and answered any concerns that I had. These guys are at the top of their industry, and I would absolutely recommend them to anyone that is serious about building a new website for their business.

What distinguishes MAXBURST from other providers?

It definitely helped that we already had a relationship with them before doing this project, but I was tasked with finding and vetting out web firms with talent. MAXBURST went through the process like all the other firms that I had listed as our top choices. At the end, their personal responses along with their strong portfolio, made us choose them for this project, and we are glad we did.

Is there anything MAXBURST could have improved or done differently?

Overall, I must admit the process went very smoothly with them. I suggested a few minor things during the course of the project that would have made it a bit easier for us to review and approve, but they are so small and not worth mentioning here.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We had a few small delays on our side and on theirs. Normal project issues that I would anticipate coming up for a large scale web project like this.
  • 5.0 Cost
    Value / within estimates
    We stuck with the original budget even though I know that we added some unanticipated complexity during the midpoint. Even with that, they were still able to stay within our target budget range.
  • 4.5 Quality
    Service & deliverables
    I do not believe anyone deserves a 5 here because we can always improve our skills.
  • 5.0 NPS
    Willing to refer
    I wouldn’t hesitate recommending them to anyone of my colleagues looking to do such a project. MAXBURST was and continues to be an absolutely pleasure to work with ... I strongly recommend them.

Web Design for Telecom Management Provider

"They've come through with their promises and project plan. Our expectations were set from the beginning, and scope changes (from our side as the client) were handled well."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

The client hired MAXBURST to provide a variety of services including web design, web development, and SEO with the goal of better promoting their brand.

The Reviewer
 
51-200 Employees
 
New York Metro Area
Darren Mass
CEO, MASS Communications
 
Verified
The Review
Feedback summary: 

MAXBURST’s contributions achieved the client’s goals; the new website improved brand recognition, increased customer awareness, and validated the organization. The client praised MAXBURST for their professionalism, timeliness, and reliability.

BACKGROUND

Please describe your organization.

MASS Communications designs, implements, and supports outstanding voice and data networks. We provide the best customer service in the industry. We're based in New York City in the Wall Street area, serving customers ranging from small to medium businesses within the United States and throughout the world. We are an international connectivity provider.

What is your position?

I am the Chief Executive Officer of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MAXBURST?

We were in need of a website to promote our brand.

SOLUTION

Please describe the scope of their involvement in greater detail.

MAXBURST delivered an appealing site which explained what we did for our existing and potential clients. Their team has grown along with our company, during which time we've gone through several iterations of our website.

They've also provided search engine optimization and design services, as well as some good pointers on how to attract new business through the Internet.

How did you come to work with MAXBURST?

I knew about their company through past experiences. As with any company, we did our research, checked references, and started our relationship from there. MAXBURST met our needs for project scope, timeline, and cost.

Could you provide a sense of the size of this initiative in financial terms?

The initial website design cost was $20,000.

What is the status of this engagement?

Our relationship is ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The website has helped us achieve better brand recognition. It has helped increase customer awareness of our products and services, and it’s also been helpful in the validation of our organization when discussing new prospects. It has been a great help in establishing our branding and mission values.

What distinguishes MAXBURST from other providers?

They're very professional, they stick to their timelines, and the budget is usually within the right frame, with the exception of our own scope creep. MAXBURST has been very reliable.

Is there anything MAXBURST could have improved or done differently?

They've come through with their promises and project plan. Our expectations were set from the beginning, and scope changes (from our side as the client) were handled well.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Scope creep has been our main challenge, but this is not their fault.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Educational Organization

"I think that MAXBURST did a great job in structuring the project, and in assigning an account manager and graphics designer to us."

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5.0

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Over the course of their partnership with the client, MAXBURST provided development services on two website and may provide SEO services in the future.

The Reviewer
 
New York Metro Area
Susan Smith
Public Relations, Western Suffolk BOCES
 
Verified
The Review
Feedback summary: 

MAXBURST performed extremely well for the client and delivered websites that achieved their goals. The client praises the agency for their communication and ability to take feedback and grow from it. MAXBURST is highly recommended to others

BACKGROUND

Please describe your organization.

Western Suffolk BOCES provides specialized services to 18 school districts. We are best known for our special education programs, as well as our career and technical education. We also offer a variety of other programs, from outdoor and environmental education to demographic studies.

What is your position?

I am in charge of public information.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with MAXBURST?

We needed to redesign two websites for our company, plus a career and technical education program that we run.

SOLUTION

Please describe the scope of their involvement in greater detail.

MAXBURST developed our websites.

They don't provide search engine optimization services to us, but this is on my list of things to do. We're currently still doing work on the main implementation. As a public agency, we have to create requests for proposal for all our contracted services.

How did you come to work with MAXBURST?

We sent out a request for proposal to a number of companies. I considered WordPress to be the best solution for us, but the IT department considered that I should write out a more general RFP. Three vendors responded to it, each of them working with a different platform. Based on my experience and MAXBURST’s presentation, we decided that WordPress was indeed the best solution for our needs.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost was around $50,000.

What is the status of this engagement?

We started working with MAXBURST in 2014. We launched one site in November of 2015 and another in February, 2016.

RESULTS & FEEDBACK

How did MAXBURST perform from a project management standpoint?

I think that MAXBURST did a great job in structuring the project, and in assigning an account manager and graphics designer to us. I had a good idea of how I wanted the work to be organized and also knew what the capabilities of WordPress were. They were excellent at listening to us and making good suggestions for things that we either hadn’t thought of, or which would be better than our original plan. They took the time to understand our company, which I give them credit for. We were thus able to come up with a general design scheme which could be replicated throughout the site.

We had weekly, hour-long conversations. This helped me determine what we liked and didn’t like about their approach. By the time our next meeting took place, I knew what I wanted to do with the sites.

Is there anything MAXBURST could have improved or done differently?

No, they did a really good job, and whenever I told them that I didn't like something, MAXBURST worked on it without taking it personally. It was a great team effort.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    The project took longer than initially thought, but some of the delays were due to us. There was a lot of content which had to be re-written.
  • 5.0 Cost
    Value / within estimates
    I am sure that MAXBURST lost money on this project. The work was much more complex than they bargained for....the ultimate result was much more than a simple redesign. It took a lot of work to get to where they did, but MAXBURST never nickel-and-dimed me.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Business Solution Company

"The work MAXBURST has done is impeccable. They just really did a great job. It was very convenient and very easy to use."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2011 - Ongoing
Project summary: 

Over the course of their partnership with the client, MAXBURST provided a variety of services including coordination, consulting, design, and security.

The Reviewer
 
11-50 Employees
 
New York Metro Area
Eric Kuvykin
Founder, Subsidiary of Phantom Fiber Corp.
 
Verified
The Review
Feedback summary: 

MAXBURST is an extremely efficient partner for the client and delivers high quality work in a timely manner. The client praises the agency for their value and excellent communication. There were no complaints and MAXBURST is highly recommended to others.

BACKGROUND

Please describe your company.

We are a business solution company. We are a wholly owned subsidiary of Phantom Fiber. We specialize in one-stop solutions for small or mid-size business owners, merchants, nationwide. We power their merchant services, mobile payments. We give them alternative means of following money and working capital. We also help them with all their digital media, such as web development, design, maintenance. We handle their SEO [search engine optimization], their online reputation management, 800 telephone numbers, as well as their traditional printing process. We have been able to consolidate these through a very easy, one-stop dashboard in which the merchant saves time and money.

What is your role and responsibilities?

I’m a co-founder of the original company. After we sold the company to Phantom Fiber, I stayed on in a consultant capacity for three years.

OPPORTUNITY / CHALLENGE

What was your goal for working with MAXBURST?

We had initially gone to MAXBURST to help us with bringing up our own sites and our own technologies, as well as participate in design process.

SOLUTION

Please describe the scope of their work.

They were very instrumental in coordinating and consulting us into how to make all of our systems work together. Integration is something that they were really good with, which was important to us. They’ve done a number of sites for us, and they’ve done extensive consulting and call conferencing pertaining to integration with some very high-end systems and high-end providers for very secure data. Security is key to us, and they were very good with it. They had an understanding.

What was your process for selecting MAXBURST with which to work?

We talked to around 30 different companies, about 50 percent of them in the Northeast, and 50 percent being nationwide. We did speak to four or five overseas, but didn’t seriously consider them because of the difficulties in communication and time zone problems. I did prefer someone in the Northeast. I think MAXBURST is a higher-end development company. They have a clear understanding not only of what is called for today, but they have a good concept of what the future will call for. I may go as far as calling them visionaries.

Most of the companies we interviewed just don’t get it, if you don’t write it out for them. These guys get the business logic, and to me that was very important in making that decision. They actually think through the development process, and they’re honest.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

We initially had a budget of $50,000, and we finished up at about $43,000.

RESULTS & FEEDBACK

What were the results of the project?

We started working with them about three years ago. We are continuing to work with them into the future.

Do you have any statistics or metrics to track improvement from the project?

The work MAXBURST has done is impeccable. They just really did a great job. It was very convenient and very easy to use.

Is there anything unique about them that really makes them stand out, compared to other companies?

Pound for pound, they’re relatively cheap, considering that you don’t have to chase them, and then redo the programs. They’re great with communication. You can always get a hold of them, which is a blessing of its own, and they deliver.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We had 60 or 70 deadlines, and I think we missed one or two.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    These are the first guys I’ve actually recommended to friends.

SEO for Non-profit Research Firm

"We are very happy with their team. Their responsiveness and expertise is demonstrated in their work."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

MAXBURST provides a variety of services for the client including maintaining their account, making updates, consulting on strategies, and doing search engine optimization.

The Reviewer
 
2-10 Employees
 
New York Metro Area
Executive Director, Non-Profit
 
Verified
The Review
Feedback summary: 

MAXBURST delivers high-quality work for the client that achieves their objectives. Their search engine rankings have improved and they receive more traffic on their website. The agency is praised for their responsiveness and recommended to others.

BACKGROUND

Please give a brief description of your company.

Established in 1998, we are a nonprofit whose mission is to fight certain diseases through research, education, and advocacy. 

What is your role at the company?

I am the executive director 

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached MAXBURST?

We wanted a local company to work with us on a new CMS [content management system] site, and we needed a firm that could provide us with ongoing support and SEO [search engine optimization] work. 

What were your company’s business goals for the project?

We were looking to receive quick results relating to Web expertise and SEO improvement. 

SOLUTION

Can you talk about the scope of the project?

MAXBURST maintains our account, makes updates as requested, does regular SEO, and consults on strategies to improve the success of our business goals. 

What was your process for selecting MAXBURST with which to work?

We were given the contact information of MAXBURST through a recommendation. This has led to us referring other clients to them as well. 

What is the status of the project?

The relationship is ongoing. 

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share?

We are very happy with their team. Their responsiveness and expertise is demonstrated in their work. We have also seen an increase in key SEO keyword search and the time visitors spend on our website.  

How did MAXBURST perform?

Beautifully. We highly value our relationship with MAXBURST. 

When working with them, was there anything unique or special about them compared to other companies with which you may have worked?

I would say that their quick response time and their willingness to go the extra mile are two unique characteristics.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Floor Covering Company

"I like the fact that MAXBURST not only do they listen to what we need, but they're finding solutions to other matters that perhaps I didn't think about."

See More

4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013 - Ongoing
Project summary: 

MAXBURST designed and developed the client’s outdated website with an emphasis on increasing visibility and bringing attention to the client’s underutilized products.

The Reviewer
 
501-1000 Employees
 
Fort Lee, NJ
Larry Mahurter
VP of Marketing, Couristan
 
Verified
The Review
Feedback summary: 

MAXBURST’s contributions achieved their goals and opened doors for the client in terms of marketing. The client praised the agency for their responsiveness and resourcefulness and highly recommends MAXBURST to others.

BACKGROUND

Could you provide a brief description of your company?

We are 88-year-old manufacturer and importer of floor covering products that specifies in the contract in the hospitality industry as well as the residential. We concentrate on area rugs, outdoor area rugs, wall to wall carpeting, and contract carpeting. We're approximately 700 employees, worldwide, and family owned.

What is your position?

I'm the vice president of marketing and advertising.

OPPORTUNITY / CHALLENGE

Could you describe the business challenge that you were trying to address?

We're trying to increase our visibility online, revamp our websites, which were quite outdated. Also, we wanted to bring attention to our contract and hospitality division which never had any online means of marketing before. The landscape has changed more than the last three or four years, so the need to be online and be digital and have digital marketing was important. 

SOLUTION

Could you describe the scope of the project?

We're at the early stages, but they basically created and designed an entire website geared to our residential site. Regarding our contract and hospitality division, which concentrates on portfolios covering our services, and product lines, that site will fit the foundation for what we're going into with the next stages, revamping our residential site. 

They also created a small microsite for what we are calling our customary rug division, which is basically a subsection of our residential site right now. Right now, they're concentrating on revamping the look and appearances of our site and really for our contract division starting from scratch. They've completed a brand new website, which we're launching in September [of 2014].

How did you select MAXBURST as your solution partner?

It was a referral from a third-party vendor that we've used in the past for our Web development who no longer could provide us the service that's required. We wanted to stay with a boutique shop, but somebody that had more hands on experience and a slightly larger staff and certainly more experienced in multiple platforms of digital.

Could you provide a sense of the size of this initiative in monetary terms?

On our contract website that we're launching, that was a $40,000 investment. The microsite for our ARP [address resolution protocol] was a $10,000 investment. The residential site, which we're into early development right now, the proposal is approximately $140,000.

When was the project started?

For the contract, it was started a little bit more than a year ago. It was completed in March. Our U.K. office is putting another section into the site and we're waiting for them to complete it to launch. 

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the effectiveness of the work they've delivered?  

Yeah, we have 50 reps out there for the contract division. They were involved from Day 1. For the final scope of the project completed, the feedback has been outstanding so far. They're thrilled with what they've received so far. I personally like it, because the way the site was developed and created, there's room for a few initiatives that we want to cover and have available online to our customers. And it's easy to do with the way that MAXBURST put the whole program together in the backend. From a marketing standpoint, I'm thrilled with the possibilities of what we have out there.

How well has MAXBURST performed as a whole?

Great. One of the reasons that we went with them is they're a boutique shop and they responded to all my needs on a personal basis. I'm dealing with the top people there. I can pick up the phone, call them instantly and I have their attention. The service has been great so far. The design expertise has been great.

When working with MAXBURST, is there anything you'd consider unique or special about their approach or development methodology that distinguishes them from other vendors you've used?

Yes, I like that they're very hands on. Being boutique is something that I looked for. Working with boutique shops is unique because you're getting the top people there. You're getting the responses. I like the fact that MAXBURST not only do they listen to what we need, but they're finding solutions to other matters that perhaps I didn't think about.

Is there any area that they could improve on?

No. 

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Binoculars Company

"I think they [MAXBURST] were excellent. We’re very happy with them."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May - Nov. 2013
Project summary: 

The client partnered with MAXBURST for the redevelopment of their website on a new platform, which included using Joomla for the graphics and backend.

The Reviewer
 
11-50 Employees
 
New York Metro Area
Marketing Manager, Binoculars Company
 
Verified
The Review
Feedback summary: 

The website MAXBURST contributed to was user friendly and easy to update. It received positive feedback from users, especially on its visual appeal. The client praises the agency for their responsiveness and highly recommends MAXBURST to others.

BACKGROUND

Could you provide a brief description of your company?

We are a manufacturer of optics such as binoculars, monoculars, telescopes, and optical accessories. We have about 50 employees and we’re located in New York. What makes us unique is probably our wide array of different optical goods and quality and customer service.

What’s your current role and responsibilities?

I’m the marketing and public relations manager. 

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address before you sought help from MAXBURST?

Our old website platform was outdated and not user friendly for us to update information. We have a very large database and we needed to port over all our information with an existing database. The challenge was we have a lot of videos, we have a lot of photos, and we needed someone to take that information and move it to a new platform where a user like myself can update all our products easily. 

SOLUTION

Could you describe the scope of the project?

They redeveloped the entire website on a different platform. They used Joomla for the graphics and the backend. They did everything. We started with the homepage design and then we went through a couple rounds of design and they were helpful in making it exactly what we wanted it to look like. The whole website was done.

What was your process for selecting MAXBURST to work with? How did you find them and why did you pick them?

I Google searched and found them. I interviewed three firms and I liked MAXBURST the best and the pricing was competitive. They had a good vibe, so we went with him.

When was the project started and when was it completed?

We started in May of 2013 and completed in November of 2013.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the effectiveness of the work they’ve delivered?

We’re very happy with the website that MAXBURST did for us. It has become very user friendly on our end, and we can change information quickly and easily. We get a lot of compliments for the graphics and how the images really pop out. The whole website is much cleaner. The videos are really where they should be now. Everything is just more organized and up to date. 

How well do you think they performed?

I think they were excellent. We’re very happy with them. They always answer their emails very promptly. They went above and beyond on many of the things we asked for, and they always delivered. They never said no to anything we wanted. We had a good relationship with them. 

Is there anything unique or special about them compared to other companies you’ve worked with in the past?

I would say that MAXBURST is very flexible. I could email them anytime and they’ll just respond right back to me. I think that’s pretty unique. They have a lot of other projects going on, but they still have fantastic customer service.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer