What evidence can you share that demonstrates the impact of the engagement?
With internal communication and engagement programs, it’s difficult to have any kind of metric or measurement, but the clients’ responses have been overtly positive, and they have brought us back, which indicates that the work is successful. Based on engagement, the numbers are typically high and the response is good. The fact that my clients keep asking me to come back for this type of work is the only metric I have for our success.
How did Max Curious Productions perform from a project management standpoint?
Chris is fast to respond whenever I assign him a project. He’ll start to put something together, find a crew, book everything, and plan it all out. We work seamlessly. Editors are scheduled, so I’ve never had any problems in terms of production or flow with Max Curious. I’m present for on-site shoots, giving my input and direction, and Chris will sometimes be there to support me, or to come up with another idea, if something isn’t working.
What did you find most impressive about them?
In terms of production, they’re responsible and on the mark. They respond quickly, their crews are professional, they’re highly creative, and they’re collaborative in working with me and the clients. It’s a highly collaborative process, focused on the end-project. I obviously think highly of them. They stand out in terms of creativity and collaboration.
They continue to be a trusted vendor to whom I subcontract my projects. Chris is also a great partner in terms of coming up with a plan, being creative, and staying on budget. I won’t work with anyone else for the same type of services. I really look to them as my partner.
Are there any areas they could improve?
Whenever I’ve tried anyone else, I’ve always gone back to Max Curious. I’ve never not been happy with the work or the relationship. I’m not very objective in this sense, but I’m very happy with his team, and I’m always happy to engage them.
Do you have any advice for future clients of theirs?
They’re going to perform and they’re going to deliver, so letting them do what they do best and not interfering in the process, are important things to remember. I have an honest and transparent relationship with them, in terms of what the expectations and budget are. The key to working with them is to allow them to be creative, let them do what they do, and trust that they’re going to do it well.