Maven Media Group

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager for SumoQuote. We provide a SaaS technology product in the contractor space. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maven Media Group?

We were hosting an industry-wide virtual event and needed to connect about 20 speakers from all over North America. We wanted to use an online platform to stream the event to about 450 attendees. As a result, we needed a production company both to film a quality video for us to stream and to handle the backend logistics. 

SOLUTION

What was the scope of their involvement?

Initially, Maven guided us through different streaming options. They could either provide us with a custom streaming platform branded for our company or we could utilize Hopin, which was what we ended up choosing. They then helped us control a large portion of Hopin's frontend. 

After that, they provided us with an outline of what we needed to give them and what they would do for us. We also came up with an ideal date for doing those things, which I integrated into my project plan. The team then connected with all of our speakers to do a tech check before the event to ensure that everyone had a screen-sharing ability. They also ensured the participants had no corporate-issued devices that had firewalls, which would prevent them from presenting.

Moreover, everything was film-based; nothing was animated. I provided visual assets and graphics, which the Maven team integrated into the streaming presentation. Their resources also provided things like countdown timers overlaid into some of our visual assets. The team also handled all of the transition effects between speakers and ads. They were also responsible for all the gear and equipment needed to get the job done. 

What is the team composition?

I worked directly with Logan (Partner & Technical Producer), who was my primary point of contact. We also worked with a camera operator and a switcher, who handled the actual video production tasks. 

How did you come to work with Maven Media Group?

We were referred to Maven. They had worked with a company for another event, and I had a good friend at that company who spoke highly of the team’s production and experience. 

How much have you invested with them?

We spent around $8,200 CAD (approximately $7,000 USD). 

What is the status of this engagement?

Our engagement lasted from January–March 2022. For the record, this company project is shaping up to be an annual event, so we’ll be calling on them again next year. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We received an overwhelming amount of positive responses from our audience, considering that this was our company’s inaugural event. Compared with what people experienced with common virtual events and webinars on Zoom, Maven’s production was of high quality. Our speakers, sponsors, attendees, and internal teams were tremendously impressed. 

How did Maven Media Group perform from a project management standpoint?

Their project management skills were great. Logan helped us in several instances where we ran into challenges. I had a lack of technical understanding, and he helped clarify the whole process to me. He used a language that I could use when talking to our speakers and sponsors, ensuring that I wasn’t leading them astray. 

Moreover, Maven took their time to do a technology check with our speakers — they were truly accommodating. The team also helped us with troubleshooting issues. I wasn’t competent in terms of providing technical support, and their resources handled every issue so that our speakers could present well. Simply put, we couldn’t have done the event without them. 

In terms of tools, we communicated via Google Meet. We also utilized Google Drive for sharing our assets. They also used proposal software to create quotes; it was robust, and we received a thorough breakdown of costs. 

What did you find most impressive about them?

The quality of their broadcast and the seamlessness of their work were impressive. We had live speakers in our studio while they were incorporating other speakers all over the US — the process was tight and clean. They adapted to our needs quickly. These were the highlights of our engagement. 

On top of that, they were calm and collected in terms of troubleshooting. They showed no moment of stress. We had a positive experience, and our team had nothing but good things to say about what they produced. The project was absolutely not possible without their contributions. 

Are there any areas they could improve?

No, there weren’t any. 

Do you have any advice for potential customers?

Logan is incredibly calm and steady. Given that, if you’re looking for a team that has an over-the-top enthusiasm, know that that’s not the vibe you’re going to get from Maven. However, their steadiness is 100% an asset. You simply have to learn who you’re working with and how they function. Their calmness is their strong suit that will carry you through the project.

BACKGROUND

Please describe your company and your position there.

AltaGas is a leading North American infrastructure company that connects customers and markets to affordable and reliable sources of energy. My role is SVP, Investor Relations and Corporate Development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maven Media Group, and what were your goals?

We hired Maven Media to:

1. develop a series of videos describing who we are and our corporate priorities
2. plan, film and broadcast our 2021 Investor Day.

SOLUTION

How did you select this vendor and what were the deciding factors?

We went out and proactively searched and interviewed numerous potential vendors.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Storyboard, scripting, filming and live broadcasting. Multiple iterations.

Who did you work with and what was the feedback process like?

We worked with Thomas Cherney, Operations & Business Development, Logan White Producer & Business Development, Adam Peariso, Video Production Manager, and Anies Hassen, Video Editor. It was an iterative, free flowing and continuous feedback loop from both sides. It was efficient, professional and ideal.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

If you haven’t had the chance to work with the magicians at Maven Media, I would highly recommend it. They are a remarkable group of people that specialize in video production, broadcast-quality live streaming and content marketing. They are a local Calgary company with capabilities that will rival the largest of North American competitors. We’re proud to have partnered with them.

Describe their project management style, including communication tools and timeliness.

Commonly developed timeline was set ahead of time. We let some things slip a touch and they kept us on schedule.

What did you find most impressive or unique about this company?

They're talented, innovative, and easy to work with. They cared deeply about the quality of their work and our objectives. 

Are there any areas for improvement or something they could have done differently?

Keep doing what they are doing. Great process and amazing outcomes.

BACKGROUND

Please describe your company and your position there.

I am the Head of Marketing for an aviation and aerospace technology firm. We provide communication solutions for mission-critical operators.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maven Media Group, and what were your goals?

We selected Maven Media Group to produce a case study video highlighting our newly introduced Medical Data Transfer capability for the emergency medical services market segment of aviation. Our goals were to highlight our newly introduced video in collaboration with STARS. The end goal was to produce a high-quality, professional video with embedded motion graphics that highlighted connectivity in the air, with speakers including the STARS CEO, a transport physician, and our own Business Development Manager.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for video production companies local to the Calgary area. After speaking with 3 companies, it was apparent that Maven not only had a high quality product and personable team, but they were also very prompt in aligning with us to provide a quote for their services and were flexible and confident in their ability deliver a high quality product. When reviewing their past work, they had phenomenal video quality, even better motion graphics/animations (which made us confident they could showcase "connectivity" off of an aircraft), and provided high quality touchpoints and artifacts for review throughout the journey.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery meeting to figure out what we were going for. We discussed what would work and what wouldn't work, and let Maven help guide us towards an optimal path. We were seeking someone who had the ability to guide us through this and use their expertise to help us deliver a great product. Halfway through the process, Alberta had a COVID emergency, and we were asked to halt production. Maven was cool and calm, and worked with our high-profile client to arrange alternative measures to help us complete the project.

Ultimately, Maven went to the location and was able to handle all of the logistics, shooting, and liasing with our partners on their own, as we were not allowed to come into the set due to COVID restrictions from BC. This alone is a testament to their professionalism and ability. However, their storyboarding, scripting, and filming were also very good. They were able to work with our partners and us to help produce a high-quality final version, and worked through numerous revisions to help us get the video to a point where we were happy, with no issues whatsoever.

We also leveraged their guidance through the process and looked to them to help us make some important decisions. After filming, post-production was seamless and they helped us deliver the project on a tight deadline, because we were introducing the capability at a tradeshow convention.

Who did you work with and what was the feedback process like?

I worked with the business development partner, a storyboarding professional, and their videographer, directly. However, there were many people that we did not meet that were part of the project. The feedback was great. They provided a easy mechanism for us to note our comments and feedback, and they were able to digest our notes and come back with recommendations and suggestions on how to make it work best. The business development partner himself was also very knowledgeable about videography, and pointed out things that we did not consider, which ultimately would improve the quality of our video. They didn't have to do this because it would have been more effort for them, but they did so anyway - a hallmark of professionalism and integrity.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We showcased the video online and at a tradeshow which garnered a lot of attention. The video helped drive over 20,000 online views through LinkedIn alone, and strengtened our partnership with our partner (the subject of the video). Maven's professionalism and interactions with their CEO was very much appreciated, especially since our marketing team could not be on site due to Alberta's COVID measures.

Describe their project management style, including communication tools and timeliness.

Maven's project management style was a breathe of fresh air. They were timely with their deliverables, congnizant of our deadlines, and worked to ensure we were happy with the product. They're tools were collaborative, and allowed for easy inputs, comments, and clarifications to be taken into consideration. This was great as a company that is not located in Alberta. It was like they were just in the office next door.

What did you find most impressive or unique about this company?

Their quality, professionalism, demeanor, and pricing were very attractive. Generally, there are many aspects and skills required to produce a high quality video, and they weren't remotely worried about our request to introduce connectivity/data streaming motion graphics in the video, which made the video much more professional and impressive to our audiences.

Are there any areas for improvement or something they could have done differently?

There is not much else we can ask for. They did everything they said they would, on time, and on budget. We will be seeking their support for future videos.

BACKGROUND

Please describe your company and your position there.

I am the marketing manager at a Canadian corporate law firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maven Media Group, and what were your goals?

We hired Maven Media to work with us to produce a suite of thought leadership videos for us to use on our website and social channels.

SOLUTION

How did you select this vendor and what were the deciding factors?

We spoke to a few agencies and ultimately chosen to work with the team at Maven due to their responsiveness at that early stage. They also felt like the right fit for us and that they'd be good to work with.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had a couple of project -kick-off calls with Maven to discuss in detail our goals for the project, our budget and since it was our first time producing video content, they also gave us a good overview of what would be involved and timeline before writing a Statement of Work. We wrote the scripts in-house and worked with the Maven team to choose filming locations in our office.

Who did you work with and what was the feedback process like?

The feedback process was relatively seamless. They provided us with drafts via Frame.io and we were able to leave comments at timestamps and the team made edits very quickly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

No tangible ROI yet as we have only posted a couple of videos, however our leadership team were all impressed with the outcome.

Describe their project management style, including communication tools and timeliness.

The team was really good at communicating with us, were happy to jump on a quick call to answer any questions we had and generally went above and beyond post-filming to make sure that we had everything we needed by the deadline set.

What did you find most impressive or unique about this company?

They seemed genuinely interested in us as a company and were keen to learn about our overall marketing strategy to better inform their understanding of the project goals.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the Chair of the Conference Committee and part of the Board f Directors for our Organization. In that role I am responsible for the delivery of an annual Conference each year to our membership.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maven Media Group, and what were your goals?

We hired Maven Media Group to help us create and host our first online conference. We do hold annual in person conferences but with COVID this was our first attempt as hosting an online version. Our goals were to create a professional looking, well run and successful first virtual event.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did distribute a RFP for services and did receive back a handful of proposals. We did 2 rounds of interviews with our top three choices and unanimously decided on hiring Maven for our project.

Maven provided us with the confidence that they would do the job well, were able to demonstrate their platform well and show us that it would be able to more than handle our needs, were very professional and responsive in our dealings and their costs were extremely reasonable for the project.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We began our work with Maven in January of 2021 for our May 2021 Conference. Maven assisted us with the creation of a Conference webpage, sending out marketing information to our members, were continually updating the site they created as new sponsors came in, organized education sessions on their platform with all of the speakers and Board Members who were going to be speaking at the event.

Maven was also tasked with creating a platform to host our AGM at the Conference. During the conference they ran the entire platform for the conference, providing tech support for attendees and speakers, managed the video players and Q&A / chat boxes and kept the conference running between sessions.

Who did you work with and what was the feedback process like?

We worked with members of the Operations and Business Development Team as well as the Production Team. All employees of Maven that we worked with were extremely responsive and professional. Any requests we made were promptly responded to and incorporated into our program.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

During and following the conference, many members of our organization contacted us to tell us that we had the most well run virtual conference that they had ever attended.

Describe their project management style, including communication tools and timeliness.

The Project Manager that we worked most directly with was extremely responsive, professional, maintained contact about all aspects of the conference, was available for weekly meetings leading up the event, had all material ready when they said it would be. All marketing material sent out to members was well done and all timelines were met or exceeded.

What did you find most impressive or unique about this company?

Maven really took their time to help ensure our conference was the best that it could be and that we felt really comfortable with the whole process. This was our first attempt at a virtual event and Maven handled it all so seamlessly and responsively. It felt like we were their only client or project at the time.

They made time for us whenever we needed it - amazing customer service and support!

Are there any areas for improvement or something they could have done differently?

Honestly I do not think the process leading up to the conference or the conference itself could have went any more smoothly.

BACKGROUND

Please describe your company and your position there.

I am the Community Engagement Director focussing on local marketing and business development for the Medicine Shoppe Pharmacy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maven Media Group, and what were your goals?

We launched a new medical compounding lab and hired Maven Media to create a video promotion showcasing our new lab and the story of how we create personalized medicine.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a local Calgary media company that had a focus on digital marketing and video production.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with an initial brainstorming session where we crafted the story we wanted to tell. Maven outlined the story board and script to make filming simple and easy. Production day was efficient and the director worked with staff in a way that was easy to understand. The final product was a beautiful story of our company.

Who did you work with and what was the feedback process like?

We worked primarily with Thomas and Adam who made the entire process as easy and simple as possible. Adam did a fantastic job directing our staff (who had zero acting or on camera experience) in a way that was easy to do. Thomas helped to really make our story stand out and feel personal.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've shown our video online through social media and have had a wonderful response from clients and business partners. We have attracted more like-minded businesses that should evolve into future partnerships.

Describe their project management style, including communication tools and timeliness.

Project management was easy to work with and timely. Communication through email and frame made it easy to make changes when needed.

What did you find most impressive or unique about this company?

Maven seemed to understand exactly what we needed, listened to our ideas and what we wanted to achieve. It is refreshing to work with a team that is all about making your vision happen.

Are there any areas for improvement or something they could have done differently?

Working with Maven and the quality of content that was created was phenomenal. Keep on keeping on!

BACKGROUND

Introduce your business and what you do there.

JA Southern Alberta is a nonprofit organization that’s part of the junior achievement network worldwide, and we’re based in southern Alberta. We offer financial literacy, work readiness, and entrepreneurship programming to students from grades 3–12. I’m the director of fund development and I’m responsible for all our fundraising.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maven Media Group?

Maven Media helped us with the design, logistics, execution, and communication, for our virtual 60th-anniversary celebration.
 

SOLUTION

What was the scope of their involvement?

We engaged with Maven Media as our production company at the beginning of March until the event. Over the course of about two months, they designed the events pages including the registration page and the watch page for the live stream. They used some of our marketing assets, but built and designed everything else on the back end.

Additionally, they designed the email invitation and supported us in its distribution. They also managed the registration for the event on their end, by automating the response and sending them back out to the guests.

Moreover, they supported us by filming and producing all the content for the live event, which they were able to put together nicely.

What is the team composition?

We primarily worked with the two founders of Maven. They helped us design what our relationship was going to look like, and they worked with us on a high level. We also worked with two designers from their team for the event’s website, registration, and invitations.

Lastly, there were at least three people in their film crew on the day of filming the event.

How did you come to work with Maven Media Group?

We’ve been in southern Alberta for 60 years, and one of our flagship events is an annual Business Hall of Fame gala. Our long-time videographer for the event started working at Maven, and he reached out to us to give us a heads up on his new role and the company.

No one in our team had ever done a virtual event and when it came time to plan one, we thought of connecting with Maven to see what they might be able to do to help us out.

Maven is local to Calgary, which is the same place where we’re from, so we thought it was a natural fit to support a local small business to do this work.

How much have you invested with them?

We invested about $11,000 CAD (approximately $9,000 USD).

What is the status of this engagement?

We worked together from March–April 2021. The live stream of the event took place on April 29th and immediately after that, they designed some clips for us to use in other ways.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

This event that we worked on was our way of learning what goes into planning a virtual event, and testing the waters with Maven to see if they could be a prospective partner for us — and I can definitely say that we will look to engage with them at our future events. We were so pleased with how they worked with us, how professional they were, and how supportive they were in taking this very loose idea and turning it into something real.

Beyond that, we wanted to position this as a fundraiser for our organization, and through the quality and caliber of events that Maven has produced, we felt comfortable going out to sponsors to support it — we were able to secure about $16,000 in sponsorship support. That more than covered the costs of the event, and it raised a bit of money for us as well.

How did Maven Media Group perform from a project management standpoint?

Maven was exceptional at meeting deadlines. There were never any concerns at any point that work wasn’t getting done, or that they wouldn’t be responsive — they were very responsive and professional. They knew it was our first time doing this type of event, so they went above and beyond to make sure we were comfortable with what was happening at every step in the process.

What did you find most impressive about them?

One of the biggest benchmarks of success for this event, that we’ll look for in future events, was time and cost savings. We probably saved about $4,000 in time.

Are there any areas they could improve?

I can’t really speak to anything in particular, and I suspect it’s because of my own ignorance. I’ve never done this type of event before, so I don’t really have anything to compare it to. However, if If we had any concerns at all, we likely wouldn’t be looking to work with them again. I just can’t think of anything concrete that they could improve on.

Do you have any advice for potential customers?

My advice would be to come in with a vision, but be open to allowing the Maven team to make suggestions. Our event was made so much better by the kind of insight that Maven brought to the project.

BACKGROUND

Introduce your business and what you do there.

I’m one of the co-founders and currently, the chief product officer (CPO) of GoodLawyer Inc. We’re an online marketplace dedicated to helping small businesses, startups, and entrepreneurs find fast and affordable legal help. 

Essentially, we’re a network of solo and independent lawyers across Canada. People come to our website, reach out to lawyers, and work together online at prices that are affordable than traditional firms. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maven Media Group?

We received a grant at the beginning of the year that was pandemic-related and its purpose was to inject some money back into the local economy here. The stipulation of the grant was that the money had to be used to create a resource that could help business owners. 

With that in mind, we sought to create a business law masterclass. As a result, we engaged Maven Media Group to produce a series of videos that startups and entrepreneurs could watch to get a high level of understanding about legal things that they would have to look out for along their journey.

SOLUTION

What was the scope of their involvement?

Before we connected to Maven Media, we already had a rough draft of our scripts. We then shared those drafts with the team, and they completed editing and writing our five masterclass video scripts. All videos were 3–5 minutes long. 

After that, Maven Media got us to the studio, and they put out a casting call for actors. They also contracted the hair and makeup team. On the day of the production, they had a staff who ran the production. Our internal team also went on set to help them. Then, they proceeded to edit and render our videos. Since I designed all the graphics and storyboards for the videos, I worked closely with Maven Media to provide comments on the videos. 

What is the team composition?

We worked with 7–10 people from Maven Media’s team, including sound designers, production assistants, a social media team, and an executive producer.

How did you come to work with Maven Media Group?

Once we received our grant, someone on our internal team had a recommended Maven Media. They were also local which convinced us to engage with their team.

How much have you invested with them?

We spent right around $11,000.

What is the status of this engagement?

Our project ran from January–March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The feedback that we got from our users was terrific even if we’ve only been live for a week. The production quality of our videos was also top-notch. However, even if we were tracking views on YouTube, it’s still fairly new, so we don’t have key results and insights yet. 

How did Maven Media Group perform from a project management standpoint?

We touched base with Maven Media twice a week when we were still setting up the project. Then, after the shoot, I kept in touch with them every single day until we got everything polished. We also emailed a lot and I sent them comments about the videos.

They were honestly excellent and super collaborative. I worked closely with them, and our communication was truly spectacular. Overall, we never had a single issue with communication.

What did you find most impressive about them?

This was my first project with a professional production company, and I didn’t really know what to expect. However, from day one, it felt like we were all working as one full team — Maven Media never felt like a contractor to us. 

We also highly appreciated that they were open to feedback, and when they finished our project, they exceeded our expectations. I wouldn’t hesitate to partner with them again. 

Are there any areas they could improve?

I don’t think they have a single thing that they could’ve changed or done better. We did the whole project even in the midst of a pandemic. We also had to follow restrictions in the studio space, and the team was prepared for everything. 

Do you have any advice for potential customers?

Don’t hesitate to share your ideas and try to be collaborative. They are super open to that, and they love making sure their clients are happy in the end.

BACKGROUND

Introduce your business and what you do there.

I’m the head of story for an innovation and investment firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Maven Media Group?

We wanted to do our first virtual event, directed at investors to pique their interest in our organization. We also wanted to launch our brand-new fund.

SOLUTION

What was the scope of their involvement?

They did a virtual investor event. We had them create a television studio in our office space. The team helped with planning and execution. I have a broadcast background, so I was able to outline how I wanted it to look. They set up a platform page for us and helped us getting some forms ahead of that page, so we knew exactly who was there and for how long.  

What is the team composition?

I worked with two people from their team.

How did you come to work with Maven Media Group?

They were recommended to me. I had a meeting with them and realized quickly that they were going to be able to do something really special. They were open, flexible, and really easy to work with.

How much have you invested with them?

We spent around $12,500 CAD (approximately $9,500 USD).

What is the status of this engagement?

We started working together in September 2020, and our event was in October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The event was incredibly well-received. The partners in my firm were completely blown away. We had over 1,000 impressions on the post on LinkedIn just about the event. We also had an increase in the number of followers on our LinkedIn and Twitter pages.

They created the same energy that we would’ve had in a virtual format. The team had backup plans for if the Wi-Fi went down, or our power went out. I appreciated the forethought.

What did you find most impressive about them?

They’re incredibly professional, competent, and innovative. They were able to create something that no one’s ever done before. It was done with such confidence and assurance that it would be okay.

Are there any areas they could improve?

No, they were great.

Do you have any advice for potential customers?

I would advise anyone to enjoy the ride. This team is lovely and you’ll be well looked after. 

BACKGROUND

Please describe your company and your position there.

I am the Marketing Coordinator at Star Building Materials. STAR has been a reliable, premier source for quality building materials in the Calgary Area. STAR Specializes in computer designed trusses, engineered wood floor systems, and providing other materials to a range of builders. From homeowners looking to build their dream garage, to large builders developing communities, we supply all the components needed to get the job done.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Maven Media Group?

We hired Maven Media to product and edit a brand video for the Calgary BILD Awards.

What were your goals for this project?

The goal was to showcase our business and brand to the building professionals.

SOLUTION

How did you select this vendor?

One of my marketing colleagues works with Maven to create videos for their department and recommended them. I have also worked closely with Alexis Davis, Mavens Account Coordinator on a couple of independent projects and knew that they could achieve what we were looking for on time and on budget.

Describe the video(s) and the process in detail.

Once we selected Maven, we had an initial discovery meeting with Alexis and Logan, where we discussed the overall theme and vision that I was hoping to achieve. Shortly afterwards I received the scope of work and a basic timeline. Next the team at Maven provided me with a storyboard and I was able to make changes and recommendation to the script. We then schedule a time to shoot. I was able to selected music and VO actors from a curated list, this gave me the chance to be involved with the entire process. Logan and his team allowed me to be very involved with the shoot. He was knowledgeable and easy to work with. Next was the editing process. Maven provided me with a couple of drafts of the video and allowed me to give my feedback. I was very happy with the process. I felt that Maven captured the story that i was hoping to tell.

What was your vendors' project management or feedback process?

Their was three people involved from the vendors side. Alexis who was the account coordinator, Logan who filmed and edited the video and his assistant Edison. All three were easy to work with and allowed me to collaborate with them. We went through a couple of round of feedback for both the script and the edit of the video.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were not able to showcase the video yet as the event has been canceled due to covid-19. We will be rolling the video out soon on our social and digital channels.

How effective was the workflow between your team and theirs?

Alexis, the account coordinator was easy to communicate with. She responded to email very quickly and always filled me in as to where they were with the process. We spoke at least once a week as we organized shoot times, selected music and VO actors and edited the video. The team at Maven provided me with a clear idea of what needed to be accomplished by when. I was able to edit the storyboard and script directly on the google doc and then make comments directly on the video draft. This was very helpful for communication and allowed me to easily give feedback to the team.

What did you find most impressive about this company?

The team at Maven was very knowledgeable, understanding and most of all creative. They were able to take my vision and transform it into a beautiful story that can be shared with all of our current customers and hopefully new ones too. They were collaborative and listen to my feedback, but also walked me through the process, providing support and direction when needed. I had a very positive experience working with the team at Maven and will use them again for future projects.

Are there any areas for improvement?

The team at Maven was great to work. I appreciated the open line of communication and their quick response times.