Name: Mattered
Address: 300 Spectrum Center Drive Ste 400, Irvine, United States, CA, 92618, US
Telephone: 4018625815
Price range: $100 - $149
Rating: 5.0

A people first agency.

Mattered is an award-winning digital agency specializing in email and SMS marketing, branding and design, paid media, and web development. We are a ‘people-first’ agency, dedicated to putting our clients and their customers at the center of everything we do.

Min project size
$5,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
Irvine, CA
Year founded
Founded 2021

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Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.9 /5

What Clients Have Said

Mattered offers competitive pricing and good value for cost, effectively meeting client needs across various projects. Clients appreciate their responsiveness and project management, with reports of timely delivery and significant ROI improvements, although specific project costs were not disclosed.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 7 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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Mattered Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Extensive WordPress Expertise

Mattered is praised for its broad range of WordPress skills, allowing them to diagnose and resolve unexpected issues efficiently. Their support has helped clients scale platforms significantly. Clients value their ability to deliver ongoing WordPress development and maintenance.
Innovative and Data-Driven Strategies

Mattered is noted for their innovative, creative campaigns and data-driven approach. Their ability to integrate multiple marketing channels effectively has contributed to significant business growth for clients.
Impressive Email Marketing Results

Clients report increased revenue and improved email metrics thanks to Mattered's competent email marketing team. Their efforts in segmentation, flow optimization, and SMS testing have been highly effective, resulting in strong ROAS and engagement.
Strong Branding and Web Design Capabilities

Mattered excels in brand refreshes and web design, delivering new websites and branding for long-established companies. Their creative problem-solving abilities and dedication to their work have been appreciated by clients across various industries.
Proactive and Hands-On Approach

Clients appreciate Mattered's proactive approach, with team members going above and beyond to meet client goals. Their hands-on involvement and commitment to client success stand out.
Room for Improvement in Communication Speed

While Mattered's overall service is highly rated, one client noted initial delays in communication at the start of the project. Improving response times during early stages could further enhance client satisfaction.

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Mattered Reviews

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Application Testing Email Marketing SMS Marketing
Less than $10,000
Aug. - Nov. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were great!"

Feb 24, 2025

Director Of Growth, Frankie's On The Park

Frankie Burik

Retail
Santa Monica, California
1-10 Employees
Online Review
Verified

Mattered provided email marketing services for an e-commerce boutique. The team was responsible for email segmentation, flow and campaign cleanup, optimization, and testing SMS campaigns.

Thanks to Mattered's efforts, the client saw increased revenue from email marketing and a strengthened open and click rate. Moreover, the team was very responsive, communicated excellently, and answered promptly. Overall, the team's competence and fantastic output impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Growth of Frankie's On The Park

Describe what your company does in a single sentence.

Brick and mortar and ecommerce boutique retailer for girls and tweens.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mattered to accomplish?

Email Marketing Cleanup

SOLUTION

How did you find Mattered?

Referral

Why did you select Mattered over others?

Referred to me

How many teammates from Mattered were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Email segmention, flow and campaign clean up and optimization and testing SMS campaigns and flows as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved revenue on email and strengthened open rate and click rate on emails

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very on top it and great at communicating, available for status calls and promp email responses

What was your primary form of communication with Mattered?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They have a very compotent email team that was fantastic to work with and we really saw the ROAS return!

Are there any areas for improvement or something Mattered could have done differently?

They were great!

RATINGS

5.0

Branding Email Marketing Web Design
Confidential
Jan. 2023 - Jan. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Mattered is a problem solver with many talents that support their creative ideas."

Jul 26, 2024

Owner, dogeared

marcia maizel clarke

Retail
Santa Monica, California
1-10 Employees
Online Review
Verified

Mattered was hired by a jewelry company to refresh their brand. The team was responsible for rebranding, designing a new website, and managing the client's email and digital marketing.

Mattered delivered a new website, consistent email marketing, an advertising program, and a brand refresh, demonstrating problem-solving skills, talent, and creativity. The team ensured an integral approach, showcased a genuine care for their work, and maintained communication via virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of dogeared

Describe what your company does in a single sentence.

wholesale/online jewelry brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mattered to accomplish?

refresh our brand

SOLUTION

How did you find Mattered?

we had worked with vic on a smaller project

Why did you select Mattered over others?

Company values aligned

How many teammates from Mattered were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They recommended a new website that was more efficient
They would refresh our branding since we are a 30+ year old company.
We also needed expertise regarding email marketing/ digital marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got:

A new website
Consistent email marketing
An ad program
A brand refresh

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They run a very integral business.
The team really cares about their work.

What was your primary form of communication with Mattered?

Virtual Meeting

What did you find most impressive or unique about this company?

Mattered is a problem solver with many talents that support their creative ideas.

Are there any areas for improvement or something Mattered could have done differently?

they are in growth mode, so sometimes the communication would reach a stop point, due to everything flowing through vic. they are working on a solve for this, and know it exists, so that to me is everything.

RATINGS

5.0

"great, talented and caring team."

UX/UI Design Web Design Web Development
Confidential
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm impressed by their hands-on approach and the fact that they always bring big know-how to the table!"

Jul 23, 2024

CEO, BOXFOX

Chelsea Moore

Retail
Los Angeles, California
11-50 Employees
Online Review
Verified

Mattered has upgraded the UX design of a gifting company's web app. The team works on web development and customer-facing UX design.

Thanks to Mattered's efforts, the client's website conversion rate has increased from 3.2% to over 5%. The team is responsive and helpful. Mattered has an impressive hands-on approach and know-how. The team communicates via Slack, email, and virtual and in-person meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of BOXFOX

Describe what your company does in a single sentence.

BOXFOX Is the go-to gifting company for custom and personalized gifts and care packages.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mattered to accomplish?

Exciting and useful user experience that enables our customers to gift well and gift often.

SOLUTION

How did you find Mattered?

Referral
refer

Why did you select Mattered over others?

Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Mattered were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BOXFOX worked with Mattered to upgrade our Build a BOXFOX app. This was an intricate project that involved hefty web development and customer facing ux design. I am so grateful for the team at Mattered's counsel, know-how, and hard work to execute on exactly what we needed!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The key measurable outcome is the converstion rate on our site, which went from a consistent 3.2% to north of 5% on an annualized basis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We're queued up on Slack with Mattered so it feels like they're a part of our internal team! They were so responsive and helpful.

What was your primary form of communication with Mattered?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed by their hands-on approach and the fact that they always bring big know-how to the table!

Are there any areas for improvement or something Mattered could have done differently?

Nothing immeditately comes to mind!

RATINGS

5.0

Digital Strategy Web Design Web Development
Confidential
Mar. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Mattered transparency and willingness to meet us in the middle are unique."

Jul 15, 2024

COO, Holy Addiction Care Center Inc

Luca Havik

Other industries
Los Angeles, California
11-50 Employees
Online Review

Mattered has developed a custom website for a recovery center. The team is responsible for the website's design and development. They've made the website manageable and duplicable by the client.

Mattered has deployed the website using a WebFlow server. The team communicates efficiently and accommodates the client's requests, even outside the project's scope. The new website is tailored to the client's needs, easy to manage, and duplicate. Mattered is transparent and willing to compromise.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of Holy Addiction Care Center Inc

Describe what your company does in a single sentence.

Healthcare

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mattered to accomplish?

Create a website that is custom, easy to manage, and easy to duplicate

SOLUTION

How did you find Mattered?

Referral

Why did you select Mattered over others?

High ratings
Great culture fit
Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a custom webstie from begining to end
Design the site in a way that does not make us dependent on Mattered long-term
Make the site easy to duplicate for other brands we own
Lead generation is our main goal

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Pages completed
Live on WebFlow Server

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mattered filled in the gaps that I could not. They were easy to communicate with and helped us push our timelines forward. They weren't afraid to step outside of scope (when asked).

What was your primary form of communication with Mattered?

Virtual Meeting

What did you find most impressive or unique about this company?

Mattered transparency and willingness to meet us in the middle are unique.

Are there any areas for improvement or something Mattered could have done differently?

RATINGS

5.0

Showing 11-14 of 14 Reviews

Locations (1)

300 Spectrum Center Drive Ste 400 Irvine, CA, United States 92618

6 - 9

Contact Mattered

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Seldens Designer Home Furnishings

(1)

Kim Fuller

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Mattered

A people first agency.

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Review Highlights

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Innovative and Data-Driven Strategies

Impressive Email Marketing Results

Strong Branding and Web Design Capabilities

Proactive and Hands-On Approach

Room for Improvement in Communication Speed

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Locations (1)

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Connections

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