Matrix Bricks

BACKGROUND

Introduce your business and what you do there.

I’m the production manager at Gourmet House UK Limited, a caviar company. We are a worldwide wholesaler, but we also sell locally and privately. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Matrix Bricks?

We needed someone to develop our website and manage our social media marketing efforts.

SOLUTION

What was the scope of their involvement?

They developed a multifunctional e-commerce website for us. We sell caviar through the website in different countries. They’re currently managing our social media posts for Instagram — we have information that they use as descriptions. They also manage our ads and SEO efforts. 

What is the team composition?

The key person we work with is Mehul (Chairman & CEO).

How did you come to work with Matrix Bricks?

We saw some good reviews online and contacted Matrix Bricks. We’ve tried different companies before, but they wasted our time and there were always problems.

How much have you invested with them?

We have invested £15,000 (approximately $19,800 USD), so far.

What is the status of this engagement?

We started working together in March 2020 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen increased traffic and online orders on our website, which has been very efficient. The website functions well. They fix small problems for us and everything loads quickly. We’re very happy with their services.

How did Matrix Bricks perform from a project management standpoint?

We use emails and have Zoom meetings to discuss the business and what we need. They give us their time and are available whenever we contact them.

What did you find most impressive about them?

They’re friendly, hardworking, flexible, and easy to work with. They keep their word and get the job done.

Are there any areas they could improve?

No, everything has been okay. 

Do you have any advice for potential customers?

It’s great to work with them. They’ll do a good job for you. You’ll be able to communicate with them and get results quickly.

BACKGROUND

Please describe your company and your position there.

I am the VP marketing at Balaji Symphony located in Panvel, Navi Mumbai. Our company has about 85+ employees and we serve in Navi Mumbai Area. I oversee our Marketing and Vendor Relationships.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Matrix Bricks?

Our company website was created over 7 years aga and had not been updated since. We had noticed a steady decline in traffic to the site over the past few years and decided to invest in new website and doing SEO for that website. We dont have any inhouse team for Designing as well for SEO, so we needeed to outsource the entire redesign and build.

What were your goals for this project?

We wanted to see our traffic double by the end of the year and we wanted to increase the number of inquiries that we received through our contact form. Also branding our project as well of our company.

SOLUTION

How did you select Matrix Bricks?

When i used to work as Digital Marketing Executive, i used to work under the leadership of Mr Mehul who is Managing Director of Matrixbricks now. So our faith, companies capability to handle big brands as well technical knowledge of each person in this field was very helpful for our product. We Selected Martrixbricks upon the quality of final proposal, their willingness towards our product which we field was very fair.

Describe the project in detail.

Once we selected Matrixbricks as our digital agency, we had series of discovery meetings with their Directors as well many concalls with their execution team to discuss our goals and objectives. Within few days we received mockups and 3-4 designs for main page. After final discussion with team we finalized the design and provided feedback. Then they came up with the concepts of inner pages including contact form.

What was the team composition?

Initially, we were assigned a Project Manager Urvi to support us and serve as the main point of contact throughout the project. I was aware that there were 2 developers as well as QA resource working behind the scenes

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within a span of 3-4 months, we saw a tremendous increase in overall traffic and drop in bounce rate, resulting in good inquiries for our project.

How effective was the workflow between your team and theirs?

The project manager that we were assigned with was easy to communicate and understood our issues. I was impressed by the timelines of the team.

What did you find most impressive about this company?

We were blown away by the knowledge MatrixBricks carries about technical aspects of choosing domain and hosting, designing and optimization. This was particulary collborative and positive experience. we will recommend this company to others.

Are there any areas for improvement?

Not exactly as we have ended up with a beautiful website.

BACKGROUND

Please describe your company and your position there.

I am Rinkal Shukla, owner of KANDOR Public speaking and Leadership Training. We provide Educational Leadership and Public Speaking Training to Corporate and NGOs amd Individuals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Matrix Bricks, and what were your goals?

I needed to revamp my website as many areas were missing and I wanted to make it as per my goals like Proper Content, Blogs, Galleries and Scheduling appointment and everything which makes website beautiful and love to see. So I hired Matrix Bricks for the same.

SOLUTION

How did you select Matrix Bricks and what were the deciding factors?

I had met Owner Mr. Mehul Bhrambhatt and he gave me aome fruitful guidance for my website and his portfolio and past work really impressed me as he has made amazing websites across globe.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Step 1: Briefing
• Step 2: Suggestions and Guidance from them
• Step 3: KANDOR provided material which they needed
• Step 4: started Taking action
• Step 5: they were taking approval for every action taken
• Step 6: If KANDOR gets delayed, they were reminding.
• Step 7: Project finishes on time.

How many people from the vendor's team worked with you, and what were their positions?

3 people from Matrix bricks worked with me, The MD, Website Developer and Communication Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It has given extremely great visiblility. The team has delivered it in time and were extremely supportive.

Describe their project management style, including communication tools and timelines.

Email is the most used tool from both side.

What did you find most impressive or unique about this company?

Communication was very clear and Taking action attitude of the team and company are the most impressive.

BACKGROUND

Please describe your company and your position there.

NHS is a service provider to the hospitality industry and I am the Managing Director of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Matrix Bricks?

We have done a complete brand's digital presence with Matrix Bricks including Website, Social Media and SEO.

What were your goals for this project?

• To be able to deliver a digital presence that is one step ahead of our competition
• To maintain the positioning of the business online

SOLUTION

How did you select Matrix Bricks?

Matrix Bricks was referred to me by one of their existing clients.

Describe the project in detail.

The project included concept building of the website by doing competitive analysis, strategy for online presence, and developing a solution that fits our positioning.

What was the team composition?

There were project managers, developers, social media strategists, digital marketing associates, etc that were part of the whole process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been extremely happy with the end result and ongoing support we are getting from the team. We are happy how the team goes above and beyond to entertain our requests. Team Matrix Bricks deserves 5 star for their services and support through the entire process.

How effective was the workflow between your team and theirs?

Our teams got on well straight away and the understanding at the end was great. There was very little confusion that made the entire process smooth.

What did you find most impressive about this company?

The most impressive thing - what was promised, was delivered. What more can we ask for?

Are there any areas for improvement?

None.

BACKGROUND

Please describe your company and your position there.

Hi , I am Savita Nathani , CEO Aid and Research Foundation . I am a part of this foundation since last 12 years. Brief about CARF:- CARF (Cancer Aid & Research Foundation) a non profitable organization based in Mumbai.

We deal with giving financial help to poor and needy cancer patients and also spreading awareness about cancer among the masses. Below is a short description about CARF. Cancer Aid & Research Foundation (CARF) started in the year 2001 and is one of the biggest medical NGO in India.

Since its inception 19 years ago, it has made significant contributions to our country's progress in its fight against cancer. CARF is involved in two folds work viz. giving monetary & financial help to poor cancer patients irrespective of caste & creed and spreading awareness of cancer amongst the public.

Awareness includes quarterly bulletin, CARF drive, screening of cancer film in schools, arranging lectures by eminent doctors on different type of cancers, etc. Over the period of 19 years, approximately 12783 poor and needy cancer patients were given help to the tune of approx. Rs.19 crore and covering about 1800 hospitals all over India.

Besides, CARF also has a Rehabilitation Centre within its premises at Byculla, where cancer survivors are trained and educated to make various items like paper bags, candles, paper flowers, diya, any fancy items etc. so that they can earn their livelihood and live a respectful life in the society.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Matrix Bricks?

Our Website was very outdated and not upgraded till 2015 . We have this website development work to Matrix in 2016 and still he is taking care of all technical part and maintaing and updating our website . We have also assigned the. For SEO

What were your goals for this project?

Our goal was our website should be our face like what we are doing , how we are doing and what others can do ? All these answers are available on our website and really very easy to understand by a general public.

SOLUTION

How did you select this vendor?

Our team searched and asked for the quotation

Describe the project in detail.

After finalising quotation . We gave sercice order and didi agreement . After 3 to 4 meetings we got the template of website . And after building structure box website we finished development of our website in the span of 4 months .

What was the team composition?

There team is well divided on the basis of work. To give the bifurcation is a bit difficult

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The site sees increased number of likes n hits resulting more followers n better visibility

How effective was the workflow between your team and theirs?

It was quite smooth apart from a few minor niggles which were sorted out mutually

What did you find most impressive about this company?

They are a young and vibrant company. They will go that extra mile for you whenever and wherever possible.

Are there any areas for improvement?

Everyone needs to be updated with the latest technology which they are doing and I believe they will continue doing it

BACKGROUND

Please describe your company and your position there.

Raja & Raja ®️ Waterproofing Pvt. Ltd. a part of Raja & Raja ®️ Group has been in the industry since 1984, and has dealt with a number of waterproofing problems & have provided pioneering waterproofing solutions over the past three decades. We provide waterproofing solutions for RCC (Reinforced Cement Concrete) construction structures which includes terraces, parapet walls, ducts, concealed leak lines, sidewalls, balconies, WCs, bathrooms, kitchen sinks, water tanks, swimming pools and basements. With our client base ranging from individuals and factories to contractors and organizations, we have gained a wide range of experience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Matrix Bricks?

Matrix Bricks offered us support for most of our online marketing activities towards our Waterproofing business since 2014. Services include from Idealization to Designing to Creating Content to Promoting it to the relevant online platform. Matrixbricks have generated a lot of quality leads by ranking more competitive keywords relevant to Waterproofing business. Website URL: https://raja-n-raja.com/

What were your goals for this project?

Developing an online portal to reach out to our Waterproofing business services to people online Increase brand awareness and reach Increase website traffic. Generate quality leads

SOLUTION

How did you select this vendor?

Internal tendering and qualification of vendor process laid by Raja & Raja

Describe the scope of their work in detail.

They have designed and developed the website for us. Also, helped with branding our business by implementing effective digital marketing strategies. Develop and manage digital marketing campaigns. Manage the organization’s website Work on SEO of the website pages. Promote the company’s products and services in the digital space. Execute social media efforts to improve KPIs, likes, shares, tweets, etc.

What was the team composition?

The team consists of Matrix Bricks CEO who led the way in strategizing the overall digital marketing activities in line with project goals. Other than that, SEO, SMO, Graphics Designing team to execute their respective tasks.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have got a user and SEO friendly website that suited our brand. Promotional activities through various online sources led to increase in leads generated over the years.

How effective was the workflow between your team and theirs?

Their performance and systems to attend to queries of the client to fulfil the sane were very professional.

What did you find most impressive about this company?

Matrix Bricks have always worked with out of the box approach to promote and get an beneficial edge for their clients.

Are there any areas for improvement?

They could have well-marketed themselves but they are holding their niche!

BACKGROUND

Introduce your business and what you do there.

I’m the regional head of a financial services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Matrix Bricks?

We wanted to revamp our outdated website. We had also become interested in pursuing SEO services.

SOLUTION

What was the scope of their involvement?

They provided web design, SEO, and reputation management for us.

What is the team composition?

There were around 5–6 teammates.

How did you come to work with Matrix Bricks?

We looked at a lot of companies after submitting an RFP. They were proactive in reaching out to us and providing us with the pieces we were looking for. After comprehensively examining a number of companies, we decided to go with them.

What is the status of this engagement?

We started working together in May 2018, and it’s an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to Matrix Bricks’ work, we saw a 120% increase in leads from our website within the first three months of launch. Their efforts have been great for business, and they’ve been amazing to work with. They’re good about being up to date on the latest technologies, so they make sure we’re keeping up with the times.

How did Matrix Bricks perform from a project management standpoint?

We’re in constant touch with them. They provide monthly reports of their work and are quick to incorporate our feedback. If there are modifications that are required, they’ll promptly implement them.

What did you find most impressive about them?

Their teammates are just great people who are fun to work with. That being said, they’re also knowledgeable, which is an exceptional combination. Their senior management is efficient and experienced.

Are there any areas they could improve?

No, I really can’t suggest anything. They’re receptive to feedback and are more than happy to hear our suggestions.

BACKGROUND

Introduce your business and what you do there.

I am the Product Marketing Manager for CIS Global. At CIS Global, we manufacture and sell equipment for Consumer Appliances, Data Centers, and IT Servers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Matrix Bricks?

We needed to redo the website. It was poorly formatted and we wanted to be able to showcase it.

SOLUTION

What was the scope of their involvement?

They came in and completely overhauled our website. We started from scratch and were able to format it. The backend is editable. We have a large range of products, so they took our database and converted into a backend database. They created different platforms like a blog, contact page, and various landing pages.

What is the team composition?

We had one main developer and some digital marketing associates that help out with creative graphics for social media.

How did you come to work with Matrix Bricks?

Matrix Bricks is based in India and we recently opened a new manufacturing there. We were introduced to Mehul, the CEO, through a mutual colleague during our visits to India.

How much have you invested with them?

We spent around $15,000 so far.

What is the status of this engagement?

The work started in June 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The development has greatly improved our website. We’ve received a lot of positive feedback from users and the sales team.  

How did Matrix Bricks perform from a project management standpoint?

The process was smooth. We communicate constantly via email, Skype, and We Chat. Despite the time difference between our organizations, they are always willing to meet whenever it is most convenient. I appreciate their flexibility and cooperation.

What did you find most impressive about them?

Their flexibility is impressive. We have fluctuating requirements and they’re always very willing to make changes.

Are there any areas they could improve?

Not that I can think of: they are always quick and efficient with their processes and updates.

Do you have any advice for potential customers?

Be clear with your requirements up front. Having a clear vision and communicating that effectively will lead to a streamlined process with greater success.

BACKGROUND

Please describe your company and position.

 I am the Owner of a home services company 

Describe what your company does in a single sentence.

home consulting company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Matrix Bricks to accomplish?
Develop mobile application

SOLUTION

How did you find Matrix Bricks?

Other

Why did you select Matrix Bricks over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Matrix Bricks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Matrix brick developed mobile application for me. A professional approach in all development and dealing with third party involved in it. Overall satisfactory experience. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Registration complete of mobile application on both Android and iOS platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

While website development was on time, application development wasn't delivered on time.

What was your primary form of communication with Matrix Bricks?

In-Person Meeting

What did you find most impressive or unique about this company?

They were cooperative, knowledgeable, and professional through the partnership.

Are there any areas for improvement or something Matrix Bricks could have done differently?

Develop experience in dealing with the third parties involved in the projects.