What was the scope of their involvement?
Matchbox Design Group built a custom WordPress website and integrated it with WooCommerce. They customized the site to all of the specifications and needs that we laid out during preliminary calls and meetings. When Matchbox Design Group did the design work, we showed them components of competitors’s sites that we liked and disliked.
Matchbox Design Group set up the site in such a way that allows my team to split the product groups between the vinyl LPs and audio hardware sides of our business. They also built a blog space, where we can upload blog posts and reviews. We can link product information to the blog, and vice versa.
We launched the beta version of the site, and then they had the site running a month later. They provide ongoing site maintenance.
What is the team composition?
We work with Colby (Project Coordinator and Photographer, Matchbox Design Group), Cullen (Co-Founder and Director of Development, Matchbox Design Group), and Brent (Co-Founder and Director of Design, Matchbox Design Group). They're our three main points of contact, but we’ve worked with everybody at Matchbox Design Group.
How did you come to work with Matchbox Design Group?
I have a background in the computing industry, so I laid out parameters for the website and its technologies. My company researched local vendors and narrowed it down to 4–5 firms that we met with. We considered each firm’s depth of knowledge, how many sites they’d developed, and if they worked with similar businesses.
Matchbox Design Group wasn’t the most inexpensive or expensive option, but they offered the best value for money and proved their capabilities. During the selection process, we had a lot of face-to-face meetings with them.
How much have you invested with them?
The site design cost about $15,000. We also pay Matchbox Design Group a monthly fee for regular maintenance and updates.
What is the status of this engagement?
The site build spanned October 2018–February 2019, and our engagement is ongoing.