What evidence can you share that demonstrates the impact of the engagement?
I don’t have the exact number of views for the videos on hand, but Mass FX Media’s work was hugely successful from our perspective. We’ve received unanimously positive feedback, emails, and reviews from viewers. The quality of their visual work is better than anything we could’ve done on our own. Overall, we enjoyed working with the Mass FX Media team to bring our event and message to life.
How did Mass FX Media perform from a project management standpoint?
They were very professional, managing a seamless workflow. Mass FX Media communicated responsively and met all of our deadlines. They were very on top of the project. Everyone was always on the same page. They would openly detail what they needed from our end and what we should expect from them.
I’ve worked with a lot of different vendors, but the Mass FX Media team stands out for their reliability. I never had to worry about them falling short of our needs and expectations. They were professional, productive, and very efficient, which helped them generate a great outcome.
What did you find most impressive about them?
I most appreciated their level of creativity. They brought a great idea to the table and helped us workshop it to make sure it accurately fit with our brand. I’m blown away by the results. Mass FX Media was an ideal partner for this project, so it was a pretty stress-free engagement on our end.
Are there any areas they could improve?
No, nothing comes to mind. The first video submissions weren’t perfect, but they willingly iterated with us and incorporated our feedback at each stage.
Any advice for potential customers?
Clients should tap into their team’s level of creativity. The best thing we did was give them the freedom to play around with the project. We didn’t overly dictate the engagement with strict guidelines, which allowed them to use their full scope of creativity.