Animation, Motion Graphics & Visual Effects Studio

Mass FX Media specializes in motion graphics, visual effects and animation.  With a network of filmmakers across the United States, Mass FX Media can put the final touches on a completed video or take a concept from script to screen.

Our team works with large corporations on a continual basis, owning a brand and providing on-going content for marketing and education. We also work with other agencies or production companies that need our motion design or visual effects specialty to create animations or composite content into existing shots.

Lastly, we serve documentary filmmakers looking to provide added value to their story through data visualization, character animation or title design.

 
$10,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2011
Show all +
Denver, CO
headquarters
  • 2710 Walnut Street, Suite A
    Denver, CO 80205
    United States

Portfolio

Key clients: 

Our most notable clients are Facebook, Reuters, Vox, Ford, National Geographic, Mashable, IBM, GSK, Goldman Sachs, Fast Company, CNN, Adobe and Mastercard, to name a few.

Mistbox Kickstarter Video

Working with Cut to Create, we created this set of 3D explainer graphics for the energy statistics and also the 3D product fly-throughs for Mistbox's very successful Kickstarter campaign. With this video, they raised almost $300,000 to kick of their new subscription model.

Marcus Matters: What is a HELOC?

Marcus by Goldman Sachs wanted to provide their customers with easy-to-understand exlpainer videos for the more complex financial products that they offer. We partnered with Elephant, SWAT and BFD Productions as the design, agency and production company (in that order), and our team provided all of the animations. This funky 2D style was a nice break from the traditional 2D icon explainer video.

Mass FX Media Visual Effects Reel

Here's a collection of some of our visual effects shots that we've done for brands and feature films.

For the 2018 Denver Startup Week event, our team created a high energy stat video to give attendees an exciting view of the state of Denver's startup landscape. Our team wrote the script, created the style based on the DSW brand and took that from words to the screen using a fun 3D low-poly style.

Mass FX Media partnered with Postmodern Company to create a unique feature video to highlight the updates coming to Bellco's digital banking platform.

Mass FX Media Animation Show Reel

Here's a taste of the various types of animation and motion design our team is capable of.

Reviews

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Video Production for Disability Support Services Foundation

"Mass FX Media is fabulous to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2014 - Ongoing
Project summary: 

Mass FX Media produces educational and inspiring video stories for a nonprofit organization. Both teams work on the story flow before finalizing the product. The engagement has lasted about six years.

The Reviewer
 
501-1,000 Employees
 
Lafayette, Colorado
Patti Micklin
Executive Director, Imagine! Foundation
 
Verified
The Review
Feedback summary: 

Each video tells a different story. The work that Mass FX Media delivers leads to an increase in reach and donations. They are dedicated to accomplishing their clients’ missions. Customers can expect a creative video team.

BACKGROUND

Please describe your company and your position there.

I’m the executive director of the Imagine! Foundation, the fundraising arm of Imagine! We provide services to people with intellectual and developmental disabilities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mass FX Media?

We hired Mass FX Media six years ago to create a compelling video to debut at our gala. The video was a way to appeal to our guests for donations.

What were your goals for this project?

We hope that the video would inspire and educate guests about our work and why it is vital within the community. This would lead to an increase in donations for the foundation.

SOLUTION

How did you select this vendor?

A board member knew of them from their work with other organizations.

Describe the video(s) and the process in detail.

Their team has created videos that feature someone being served by the organization, along with their family. They form story arcs that help guests see the value Imagine! plays in their lives and how they impact their community.

What was your vendors’ project management or feedback process?

After an initial meeting, we develop the story flow between our teams. Once we film, their team provides a platform to review the video and give feedback. Mass FX Media is incredibly responsive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With the help of Mass FX Media, we raise more and more money each year. We’re able to use each video they’ve created on our social media to increase the foundation’s reach.

How effective was the workflow between your team and theirs?

Their workflow is extremely seamless. Mass FX Media is fabulous to work with.

What did you find most impressive about this company?

Mass FX Media’s team understands our work and mission. Their videos tell our story in a timeless and compelling way. I’ve watched them grow over the last five years, and they’re a force in every area they’re involved in.

Are there any areas for improvement?

As long as Shawna (President & Executive Producer, Mass FX Media) and Matt (Co-Owner & Creative Director, Mass FX Media) remain engaged in our projects, I don’t see any areas for concern.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were responsive to our deadlines and schedules.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    My only reluctance is that they would become too busy for us.

Launch Video for Data Software Provider

"They were true professionals and gave us a high-quality experience."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. – May 2018
Project summary: 

Mass FX Media produced a short video to serve as a positive customer testimonial for a product launch. They handled the sound, filming, and editing processes of the production.

The Reviewer
 
501-1000 Employees
 
Santa Cruz, California
Corey Carruthers
Brand Manager, Looker
 
Verified
The Review
Feedback summary: 

The videos were successful in representing the various benefits the product offers. The work produced from Mass FX Media fulfilled expectations and brought good results. The team was devoted to producing top-notch work and showed initiative throughout the project.

BACKGROUND

Please describe your company and your position there.

I’m the global brand and visual production manager at Looker, a data software provider that helps make data accessible for organizations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mass FX Media?

We hired Mass FX Media to produce a customer testimonial for our product launch. We needed to capture all levels of our organization ranging from individual contributors to executives.

What were your goals for this project?

We wanted a video that spoke to the benefits and uses of our product. We ultimately wanted to raise brand awareness for our company and highlight the versatility of our platform.

SOLUTION

How did you select this vendor?

We chose Mass FX Media because we’d worked with them in the past and were pleased with the result. They were patient and understanding in the previous project, so we felt they were the right choice.

Describe the video(s) and the process in detail.

To begin, Mass FX Media established a production schedule. Together, we created a questionnaire to help them fulfill our needs and help us establish our requirements for on-screen content. They worked on the location, lighting, sound, and editing aspects of the production. After they delivered the first edit, we cut down the content for length. We went through two more rounds of revisions and the final product was perfectly on-brand.

What was your vendors' project management or feedback process?

The schedule they created ensured everything was delivered on time. Their team didn’t let any deadlines slip away and they met all our milestones. Throughout the project, they’ve demonstrated exceptional organization skills and they haven’t let us down.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video Mass FX Media produced was a crucial element in explaining our company’s values. The video eloquently explained our product and we couldn’t be happier with the results.

How effective was the workflow between your team and theirs?

They took the initiative to remind us about upcoming deadlines and kept us on track. Their approach was effective and professional. They were collaborative when it came to the conceptual work and didn’t rely too heavily on our own creative direction, which we liked.

What did you find most impressive about this company?

They were true professionals and gave us a high-quality experience. They delivered world-class materials while remaining humble and personable. We appreciate their amazing talent.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Animated Video for Large University

"Their creativity in the animation process was valuable to us—we got everything we asked for."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June–Sept. 2018
Project summary: 

Mass FX Media created a short animated video for a university’s presentations on their new initiative. They edited and produced the final product based on an existing script.

The Reviewer
 
10,001+ Employees
 
Georgia
Executive, Large University
 
Verified
The Review
Feedback summary: 

The video fully satisfied the original requirements and has been used as a key element for the initiative’s launch. The team at Mass FX Media was a reliable partner who produced high-quality work ahead of schedule. Their deep expertise and endless ideas were hallmarks of the engagement.

BACKGROUND

Introduce your business and what you do there.

I’m an executive for a large private university. I work within the communications and public affairs office.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mass FX Media?

We were launching a new strategic initiative and our president was hosting an event to inform our school’s students and faculty. We hired Mass FX Media to create a 2-minute animated video for the launch. We wanted it to put our ideas into context and raise enthusiasm for the program. The goal was to have a video we could use at presentations and events to inform our audience about our strategic plan.

SOLUTION

What was the scope of their involvement?

My staff wrote the scripts for the animations and gave Mass FX Media a specific layout of what needed to be on screen. We also provided an example video that matched the tone, pacing, and animation style we wanted.

Once they received our script, the production of the videos began. Mass FX Media provided three options with different animation styles so we had choices. Their team found the individual to create the music and sound for the video, as well. They sent us their drafts throughout the project and we went through multiple rounds of edits before they produced the final version.

What is the team composition?

Our main point of contacts were Shawna (President, Mass FX Media) and another producer. They are spearheading the process and communicate with their team on our behalf.

How did you come to work with Mass FX Media?

One of our team members had known of Mass FX Media and we followed their recommendation. We reached out to them and they sent us a bid. After reviewing their work, we were confident they were a match for this project.

What is the status of this engagement?

The project lasted from June–September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The final product was wonderful and has been a success. We’re still using the video as a main focal point on our website and during all of our president’s presentations. The audience has consistently given us great feedback and people seem to love it. We’ve heard only positive responses to the video.

How did Mass FX Media perform from a project management standpoint?

The entire process was explicitly laid out and we were aware of each step Mass FX Media took. Their team was very detail-oriented and ahead of time with estimates and updates. They were responsive and available if we needed to call them for any issue or idea. Their approach helped run the project smoothly.

What did you find most impressive about them?

Their creativity in the animation process was valuable to us—we got everything we asked for. Their team was welcoming of our ideas and receptive to our feedback. They never made us feel like we were just another customer and they made time for us, which was fantastic.

Are there any areas they could improve?

We ran into some issues with the initial candidate Mass FX Media chose for the sound aspect of the video. However, once we expressed that this style of music wasn’t matching our vision, they quickly found the perfect person for the job.

Do you have any advice for potential customers?

Since it’s a creative process, give them time to figure out your vision. If you approach them with a clear idea and are patient, they’ll produce something great.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We've used them many times since.

Science Education Videos for University Faculty

"It’s a pleasure to work with the Mass FX Media team. They’re cheerful and willing to help at every turn."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2009 - Apr. 2017
Project summary: 

Mass FX Media produced and iterated multiple videos for a university. They provided filming and editing services, as well as multiple drafts and rounds of feedback.

The Reviewer
 
5001-10,000 Employees
 
Boulder, Colorado
Stephanie V. Chasteen
Course Transformation Specialist, University of Colorado Boulder
 
Not verified
The Review
Feedback summary: 

The videos that Mass FX Media delivered were well-received, with some videos reaching hundreds of thousands of viewers. Expertise and meticulousness were hallmarks of their work. Their executives not only enhanced the project creatively, but also demonstrated a vested interest in long-term outcomes.

BACKGROUND

Please describe your company and your position there.

I’m a physicist and education researcher at the University of Colorado Boulder in the Center for STEM Learning. I was formerly associated with the physics department, Science Education Initiative, and PhET Interactive Simulations projects, for which the video work was done. I’ve been involved in science education projects at CU for over a decade, and currently direct the CU TRESTLE initiative.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mass FX Media?

We needed an external resource to complete a series of video projects. 

What were your goals for this project?

We wanted to disseminate and demonstrate best practices for using different educational technologies in K12 and college classrooms.

SOLUTION

How did you select this vendor?

I worked with different members of Mass FX media while they were students at CU. When they started their own company, I continued to hire them because of the excellent work they’d done for us already.

Describe the video(s) and the process in detail.

We developed storyboards for the videos, drew from existing footage, and identified new footage to film. This led to an initial edit from Mass FX Media. We then iterated the final film through extensive back-and-forth editing on paper, as well as through their development of new rough cuts.

What was your vendors' project management or feedback process?

We received multiple rounds of round draft videos for us to review. They also provided feedback on written documents to help guide us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Mass FX Media helped us produce two videos: “The use of clickers to enhance student learning” and “Effective use of the PhET interactive simulations.” We’ve heard very positive feedback from users. The videos on clickers remain a go-to resource for the STEM college community to demonstrate how this technique can be well-used. The PhET videos have reached hundreds of thousands of viewers.

How effective was the workflow between your team and theirs?

It’s a pleasure to work with the Mass FX Media team. They’re cheerful and willing to help at every turn. Their project management is second-to-none. Even through extensive edits, we never felt that our requests were a burden; rather, they work extremely hard to make sure the product fit our needs. They deliver technically high-quality work.

What did you find most impressive about this company?

Both their technical capability and their workflow are impressive. They’re a joy to work with, and delivered final products that were beyond what we could have hoped.

Are there any areas for improvement?

None that I can think of.

5.0
Overall Score I had no complaints, and was privileged to work with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It was always easy to find a time that worked for both of us.
  • 5.0 Cost
    Value / within estimates
    We got excellent value given our limited budget.
  • 5.0 Quality
    Service & deliverables
    The technical quality was superb.
  • 5.0 NPS
    Willing to refer
    I have recommended them repeatedly.

Video Production for a Non Profit Organization

“They would openly detail what they needed from our end and what we should expect from them.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - Oct. 2018
Project summary: 

Mass FX Media created a graphical video that narrated an annual data report and a collection of interview-style videos to communicate the different package offering for an annual entrepreneurial event.

The Reviewer
 
11-50 Employees
 
Denver, Colorado
Rye Finegan
Manager, Denver Startup Week & Innovation Programs Manager, Downtown Denver Partnership
 
Verified
The Review
Feedback summary: 

All of the videos have generated unanimously positive feedback both from viewers and internal representatives. Mass FX Media is a team of reliable individuals, each resource taking responsibility for their work. Overall, they were a communicative, professional, and highly productive partner.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of Denver Startup Week and the innovation programs manager of the Downtown Denver Partnership. We hold a collection of events and networking opportunities for programmers and tech-minded people in the Denver area. Specifically, Denver Startup Week is the largest free local entrepreneurial event of its kind. It’s a five-day conference held every year in September.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mass FX Media?

We worked with the Mass FX Media team to create several videos to promote Denver Startup Week and certain aspects of the conference that were tough to communicate. Generally, we wanted to get our local community excited about the event.

SOLUTION

What was the scope of their involvement?

Mass FX Media created two different types of videos for us, and they really hit the mark with each kind.

First, they made a graphical video that narrated our Denver Startup Report, an annual document that provides detailed information on local startups and the entrepreneurial community growing within our city. Mass FX Media shared data in a very engaging and clear way that resonated with our target audience.

The second project was a collection of six videos, each addressing a different aspect of Denver Startup Week. Mass FX Media interviewed some of the chairs of our organization who described the different tracks we offer at the event and what to expect with each one. They combined this content with B-roll to give viewers a comprehensive overview of everything we offer. We still have these videos on our website today, and we use them to promote Denver Startup Week each year.

What is the team composition?

There were about three people involved in the initial planning process. Once we started working, I had two main points of contact who were supported by a full team of five.

How did you come to work with Mass FX Media?

They reached out to us with the idea of creating the graphical video. We’d considered video content in the past, but we never had the budget to move forward with it. After coming to a cost agreement, we started on the project. We were so impressed by their work on the first initiative; we asked them to help us with the interview-style videos as well.

How much have you invested with them?

The total valuation of their work is about $75,000, but we had a sponsorship agreement in place, so we didn’t actually pay that price.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have the exact number of views for the videos on hand, but Mass FX Media’s work was hugely successful from our perspective. We’ve received unanimously positive feedback, emails, and reviews from viewers. The quality of their visual work is better than anything we could’ve done on our own. Overall, we enjoyed working with the Mass FX Media team to bring our event and message to life.

How did Mass FX Media perform from a project management standpoint?

They were very professional, managing a seamless workflow. Mass FX Media communicated responsively and met all of our deadlines. They were very on top of the project. Everyone was always on the same page. They would openly detail what they needed from our end and what we should expect from them.

I’ve worked with a lot of different vendors, but the Mass FX Media team stands out for their reliability. I never had to worry about them falling short of our needs and expectations. They were professional, productive, and very efficient, which helped them generate a great outcome.

What did you find most impressive about them?

I most appreciated their level of creativity. They brought a great idea to the table and helped us workshop it to make sure it accurately fit with our brand. I’m blown away by the results. Mass FX Media was an ideal partner for this project, so it was a pretty stress-free engagement on our end.

Are there any areas they could improve?

No, nothing comes to mind. The first video submissions weren’t perfect, but they willingly iterated with us and incorporated our feedback at each stage.

Any advice for potential customers?

Clients should tap into their team’s level of creativity. The best thing we did was give them the freedom to play around with the project. We didn’t overly dictate the engagement with strict guidelines, which allowed them to use their full scope of creativity.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to a lot of people.

Motion Graphics Animations for Video Production Company

"I keep coming back to Mass FX Media because their work blows my mind."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2014 - Ongoing
Project summary: 

Mass FX Media provides ongoing motion graphic services, such as composite graphics and logo animation, for corporate videos and Kickstarter campaigns.

The Reviewer
 
1-10 Employees
 
Houston, Texas
Zach Jankovic
Owner, Cut to Create
 
Verified
The Review
Feedback summary: 

New business has improved dramatically since the engagement began. Mass FX Media accepts constructive input well, but also brings creative ideas of their own to the table. Their consistent communication, responsiveness, and creativity justify the investment and make them a valuable partner.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a corporate documentary production firm based in Houston, Texas. We do a lot of work in the oil & gas and energy sector, as well as for nonprofits and technology startups.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mass FX Media? 

We get a lot of projects that require high-end graphics that require compositing backgrounds or floating graphics. The graphics teams that we previously used were not able to deliver the required quality.

SOLUTION

What was the scope of their involvement?

In total, we've done four or five projects together so far. One of our clients was a consulting firm, and our job to explain what they do. Mass FX Media worked with our copywriters to figure out the best way to tackle a complex subject matter through animation and archival footage. They helped not only guide the script of what will go on the screen but in managing the timeline as well. They were a tough customer but Mass FX Media helped us create a great video and client experience. 

They’ve also worked with us on two Kickstarter projects. They did composite graphics and logo animation for a video of the Little Sophia project that just went live on Kickstarter a couple of days ago. They also did graphics for a high-tech product where they spread it out so that people can see all the small components that go into it. It was a really cool graphic that helped the audience understand all the technical capabilities of this product. 

What is the team composition?

We work with their senior motion graphics designer and a producer, as well as with Matt and Shawna (Co-founders, Mass FX Media). 

How did you come to work with Mass FX Media?

I went to film school with Matt and Shawna. We stayed in touch after we all left college. They're the first call I make when I need high-end graphics.

What is the status of this engagement?

We’ve been working together on an off for about five years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As a result of showing the work they’ve done for us to prospective clients, we brought in about $100,000–$150,000 worth of work in 2018. That's a nice amount of funds for our company to produce new work.

The best thing is that it's an organic cycle. As I have new pieces from Mass FX Media, I'm going to be able to send those graphics to new prospective clients. Each design they produce is better than the one before. They definitely bring up the caliber and value of our company. They take my ideas and make designs that are much more beautiful than what I’d envisioned. I keep coming back to Mass FX Media because their work blows my mind. 

How did Mass FX Media perform from a project management standpoint? 

Their team gets a 10 out of 10. They have a system set up so that nothing ever falls behind. Typically it’s a rushed timeline as graphics are often one of the last things to do on a project. Mass FX Media not only meet our timeline expectations but are also able to pivot if needed to absorb the impact of a client who wants to add more graphics. It’s very easy for us as we just say what we want to do and they’re off and running. The producer serves as the project manager. She makes sure things are running on time and that I respond to requests. I also love getting on the phone with Matt and Shawna to throw ideas around. It’s really fun to brainstorm with them.

What did you find most impressive about them?

Their creativity is amazing. When I explain a project and what I envision, they absorb it and return with something really beautiful. They’re also excellent at the business side of things. When we ask for a quote or an invoice, they'll get it to us right away. We don't have any issues in terms of working with friends because they handle any problems in such a professional way. 

Are there any areas they could improve? 

I wish they cost less, but they're totally worth it because their graphics help us sell new business to prospective clients. There's not much else in terms of constructive feedback. 

Do you have any advice for potential customers? 

The most important thing is to have clarity around what you need. Try not to be vague. Utilize Mass FX Media to brainstorm because they're great at coming up with solutions. Know the outcome you want and provide them the proper feedback. They will make sure the project runs smoothly, and then take your idea to a whole new level.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I recommend them all the time.

Video Production for Business Framework Provider

"Without a doubt, Mass FX Media’s skilled team was the most valuable part of our experience."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept.–Oct. 2018
Project summary: 

Mass FX Media produced a high-quality video for use in a company’s global summit. They provided assistance from the discovery meeting through to final development.

The Reviewer
 
51-200 Employees
 
Boulder, Colorado
Tim Shisler
Director, Media Production, Scaled Agile
 
Verified
The Review
Feedback summary: 

The video was successfully completed and integrated into the worldwide event. Mass FX Media was a helpful partner in production. Their team was receptive to feedback and willing to incorporate an agile approach into their process.

BACKGROUND

Please describe your company and your position there.

I’m the director of media production for Scaled Agile, a leading framework for business agility. Our product, named SAFe, is used by a significant portion of Fortune 100 companies and we’ve provided training for over 400,000 professionals worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mass FX Media?

We hired Mass FX Media to create a high-energy video for an upcoming global summit.

What were your goals for this project?

We wanted the video to highlight our product’s global footprint. Our goal was to set the tone for the summit and networking events with the video that focused on our framework and it’s users.

SOLUTION

How did you select this vendor?

We had very positive experiences working with the Mass FX Media team in the past. We knew they’d be able to deliver the best product because of their expertise in several areas of production.

Describe the video(s) and the process in detail.

We had a kickoff meeting and provided feedback to their team before they began production. They created a video that conveyed our message and incorporated several elements of our product.

What was your vendors' project management or feedback process?

They communicated effectively through email, phone, in-person meetings, and online tools. They gave us consistent updates during production, and they incorporated our feedback.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We feel that the video was highly successful. Many attendees from the summit complimented it and the tone was exactly what we envisioned.

How effective was the workflow between your team and theirs?

They ran the project as an agile operation, and we had two-week sprint schedules. They met our tight timelines and delivered the work efficiently. Their review tools made the review process easy, and we could provide direct feedback.

What did you find most impressive about this company?

Without a doubt, Mass FX Media’s skilled team was the most valuable part of our experience. They have a high-caliber group and it shows in the exceptional work they produce.

Are there any areas for improvement?

There’s nothing I can think of for them to improve on.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their price was entirely fair for the level of service they provided. They didn’t cut corners.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them and will do so again in the future.

Video Production for Financial Service Provider

"Their extensive knowledge and unique creativity allowed them to produce quality work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2015
Project summary: 

Mass FX Media produced several videos to revamp a business’ existing site. They managed the filming, editing, and animation processes.

The Reviewer
 
1-10 Employees
 
Fort Collins, Colorado, USA
Donna Chapel, CPA/CFP®/PFS
Founding Partner, Chapel & Collins, LLC
 
Verified
The Review
Feedback summary: 

New and old customers have given glowing feedback on the fresh look of the videos. The Mass FX Media team has helped attract potential business with their high-quality work. They were receptive to feedback and brought enthusiasm to the production process.

BACKGROUND

Please describe your company and your position there.

I’m the founding partner of a regional wealth management firm. Our team provides financial services to hundreds of families.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mass FX Media?

We hired Mass FX Media to freshen our website with new videos that introduce our people and services.

What were your goals for this project?

We wanted to personalize our business to attract potential clients.

SOLUTION

How did you select this vendor?

We had worked with a less experienced vendor in the past, so we searched for someone with a strong portfolio. After looking at samples of Mass FX Media’s work, we chose them for the project.

Describe the video(s) and the process in detail.

To begin, Mass FX Media spent time learning about our services and unique place in the market. After the discovery stage, they helped us formulate our messaging and contributed ideas for the content. They provided drafts for our team to review before finalizing the materials. Their team produced the videos and made the recording process as seamless as possible. They also edited and animated the videos.

What was your vendors' project management or feedback process?

Matt (Co-Founder & Creative Director, Mass FX Media) and Shawna (Co-Founder & Executive Producer, Mass FX Media) were involved in the recording, editing, and animation processes. They were open to our feedback and submitted their work for approval before moving forward. The way they managed the project was remarkable and a stark contrast from our previous vendor.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve earned new clients thanks in part to Mass FX Media’s efforts. The feedback we’ve received from our customers has been tremendous.

How effective was the workflow between your team and theirs?

They were timely and responsive to our needs. Their team had a great process in place and produced an excellent product.

What did you find most impressive about this company?

Their extensive knowledge and unique creativity allowed them to produce quality work. Though no one my team was eager to be in front of a camera, they made the process fun and easy. Their kind and professional demeanor also stood out.

Are there any areas for improvement?

There’s nothing they could have done better for us.

5.0
Overall Score They produced great work!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were easy to schedule with.
  • 5.0 Cost
    Value / within estimates
    They weren't as inexpensive as other vendors, but produced better quality work.
  • 5.0 Quality
    Service & deliverables
    They had a great process and produced an excellent product.
  • 5.0 NPS
    Willing to refer
    I'd refer them without hesitation.