Product Development Partner for SMBs & Enterprises
Maruti Techlabs is an award-winning product strategy, design, and development partner. We combine strategic product development consulting with technical expertise in engineering, data, and systems architecture, prioritizing a UX-first approach for startups and established ventures.
With a rich and varied experience of 13+ years in software development and a global clientele, we do everything from materializing your ideas through rapid application development and improving processes via RPA and AI to streamlining customer support via chatbots.
We believe that the best business comes from long-term relationships. That’s why we strive to build long-term partnerships with our customers. Our team of highly skilled and experienced developers, designers, and engineers understands the market's pulse and specific business needs to provide custom product development solutions.
Service Offerings:
Product Development
Custom Software Development
Rapid Prototyping
Low Code/No Code Development
MVP Development
Data Engineering
Computer Vision
Machine Learning
Natural Language Processing
DevOps
Cloud Application
Chatbot Development
Robotic Process Automation
Business Intelligence
Data Analytics
Quality Engineering
Awards & Recognition:
Great Place to Work
Top B2B IT Company - By Clutch
Best Company to Work With - By GoodFirms
India’s Growth Champion - By Statista & Economic Times
Most Reviewed AI Partners - By The Manifest
We provide a people-centric work environment that enables our employees to:
Enhance their professional & personal growth
Use the latest technologies to make a positive impact
Experience collaborative innovation with a focus on diversity & work-life balance
Discover global opportunities to work & learn with industry leaders
Our mission is to help our clients build future-proof and intuitive digital products while guiding them with the best processes & practices that help them undergo a successful digital transformation and scale sustainably.
$25,000+
$25 - $49 / hr
250 - 999
Founded 2009
Total Reviews
32
Average Referral Rating
4.8
/5
Most Common Project Size
$10,000 to $49,000
$XX,XXX – $XXX,XXX
Focus
No data have been added yet...
Highly Rated Similar Providers
Maruti Techlabs Review Insights
Overall Review Rating
4.8
Quality
4.8
Schedule
4.8
Cost
4.6
Willing to Refer
4.8
Top Mentions
Review Highlights
Strong Communication and Collaboration
Maruti Techlabs is noted for their strong communication and collaboration skills. Clients appreciate their responsiveness, regular updates, and ability to work seamlessly as an extension of the client's team.
Successful Integration with Existing Systems
Maruti Techlabs successfully integrates new solutions with clients' existing systems, including ERP, Salesforce, and other internal tools. This seamless integration enhances overall business efficiency.
Specialization in Real Estate Solutions
Maruti Techlabs has significant experience and success in developing solutions for the real estate industry, including property advisor chatbots and lead generation tools. Their expertise in this sector is well-regarded by clients.
Potential Area for Improvement: More Proactive Feedback
Some clients suggest that Maruti Techlabs could improve by being more proactive in providing feedback on design and architectural decisions. Encouraging open dialogue could further enhance project outcomes.
High Client Retention and Repeat Business
Maruti Techlabs has a high rate of client retention and repeat business, indicating strong client satisfaction and long-term trust in their services.
Effective Use of Agile Methodology
Clients appreciate Maruti Techlabs' use of agile methodology, which includes iterative development, regular sprints, and continuous improvement. This approach ensures flexibility and adaptability throughout the project lifecycle.
Mobile App Migration & Redevelopment for Bubble Tea Franchise
Mobile App Development
$50,000 to $199,999
Sep. 2023 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
“Our whole team is excellent and highly responsive.”
Dec 5, 2023
Head of IT, Bubble Tea Franchise
Anonymous
Food & Beverages
New York City, New York
51-200 Employees
Phone Interview
Verified
A bubble tea franchise has hired Maruti Techlabs for app migration and reintegration services. The team has been migrating various APIs and the app's backend to a new loyalty program provider.
The client has been highly impressed with the quality of work from Maruti Techlabs. The team has been organized, communicative, and detail-oriented in their approach. Maruti Techlabs’ responsiveness and ability to seamlessly collaborate within their own organization has impressed the client.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the head of IT for a bubble tea franchise.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Maruti Techlabs?
We've hired Maruti Techlabs for app development. We have a custom in-house app that needed to be migrated and redeveloped.
SOLUTION
What was the scope of their involvement?
We started with a discovery call where we outlined the scope and figured out the access they needed to get the job done. The foundation and features of the app were already built when we began our engagement with Maruti Techlabs; their team has been migrating our app from one loyalty program to another, including the APIs and the backend.
Their job has been to reintegrate the entire backend of the app to a new loyalty program provider and provide maintenance services. One of the features that Maruti Techlabs has integrated is a points exchange program that allows our customers to accrue loyalty points with purchases, and exchange those points for other purchases and products. They’ve also introduced a new interactive gift card flow. With this feature, customers can choose what gift card design they want to send to others.
What is the team composition?
We work with a project manager, two senior developers, and a UX/UI designer.
How did you come to work with Maruti Techlabs?
Maruti Techlabs initially reached out to us, but we had no work at the time. When this project came up, we decided to reach out to them.
How much have you invested with them?
We’ve invested almost $100,000.
What is the status of this engagement?
We started working together in September 2023, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They provide high-quality work and are extremely detail-oriented, which has made a big difference. We initially missed a few things, and they were able to catch them, which was extremely impressive.
How did Maruti Techlabs perform from a project management standpoint?
Maruti Techlabs delivers on time and is responsive. We use Jira for project management and communicate via WhatsApp, Zoom, and Slack.
What did you find most impressive about them?
Overall, our whole team is excellent. We’ve been most impressed with their collaboration ability because Maruti Techlabs works as a true team. They also provide crystal-clear communication, which helps immensely throughout this process.
Are there any areas they could improve?
There’s nothing we can come up with at this point.
Do you have any advice for potential customers?
Don’t be afraid to hire an offshore company; Maruti Techlabs will be half the price and supply high-quality work.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Development Staff Augmentation for Real Estate Technology Co
Custom Software DevelopmentMobile App DevelopmentWeb Development
$200,000 to $999,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''They were available every step of the way to address any specific changes we had.''
Sep 7, 2023
CTO, Combined LA Westside MLS
Santanu Barua
Real estate
Beverly Hills, California
11-50 Employees
Online Review
Verified
A real estate technology company has hired Maruti Techlabs for staff augmentation. They've provided resources to work with the client's software team for .NET, C#, AngularJS, and React custom development.
Maruti Techlabs resources have been successfully involved in the development of several key applications. Maruti Techlabs' team is available, communicative, timely, and helpful in addressing any request. The client also praises the team's talent and technical infrastructure.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Technology Officer of Combined LA Westside MLS
Describe what your company does in a single sentence.
We are a real estate technology company that creates MLS software to support the needs of the real estate industry.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Maruti Techlabs to accomplish?
Staff augmentation on existing projects
Create ancillary software modules
SOLUTION
How did you find Maruti Techlabs?
Online Search
Why did you select Maruti Techlabs over others?
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from Maruti Techlabs were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Staff Augmentation : They provided engineers who were embedded in our existing software teams and worked. to implement complex software products using technology such as .net, c#, angular,angular JS and react native. Their engineers worked well and were very professional.The company provided an account executive whose role was to address any needs we had during the project. The quality of engineers provided was excellent.
Custom Software Development: We asked them to develop a chat software which will enable our helpdesk to utilize to answer questions from our members. We need various customization and Maruti Tech was able implement them in a timely manner.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Staff Augmentation: Engineers provided by Maruti Tech were involved in creating applications that over 20,000 users of our software use.
Custom Software: The application developed by Maruti tech has been used by our Help to address the needs of our members for over three years.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Custom Software Development: They assigned a project manager for this project who worked with our staff to collect requirements and worked with their teams to implement the software. Once the project was completed, they were available every step of the way to address any specific changes we had. All work was completed in a timely manner.
What was your primary form of communication with Maruti Techlabs?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Capable of providing good quality talent, has good technical infrastructure to meet diverse technical needs.
Are there any areas for improvement or something Maruti Techlabs could have done differently?
Continue to strive to maintain a high standard of service and quality of work,
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
iOS & Android Mobile App Dev for IT Company
Mobile App DevelopmentUX/UI DesignWeb Development
$50,000 to $199,999
Apr. 2023 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They provide a solution-based approach where they see your project as an extension of their team."
Aug 23, 2023
Founder, Web-Based Technology Solutions Company
Anonymous
Information technology
Seattle, Washington
1-10 Employees
Online Review
Verified
Maruti Techlabs has developed an iOS and Android mobile app for an IT company. The team is responsible for the app's development and its integration with a desktop app the client is building.
The Maruti Techlabs team meets all of the objectives of each sprint, and they deliver on time and within budget. Additionally, the end-user satisfaction is a qualitative measure of the team's success. In addition, they have a solution-based approach and are accommodating of the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of an information technology company
Describe what your company does in a single sentence.
We provide web-based technology solutions for our customers to help them meet their business and marketing goals.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Maruti Techlabs to accomplish?
Development of a Mobile application
Integration with a desktop application that we are developing
SOLUTION
How did you find Maruti Techlabs?
Outbound Marketing
Why did you select Maruti Techlabs over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
How many teammates from Maruti Techlabs were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We developed a web-based application to collect and report data on a broad range of assets in a multi-tenant environment. Maruti was asked to provide native iOS and Android applications that interact with the data being collected and provide a user-friendly access.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We leveraged a sprint-based development model and they met the objectives of each sprint within time and budget. Additionally, there was the qualitative measure of end-user satisfaction.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The delivered work on time. We had weekly meetings to discuss deliverables, blocking issues and needs for upcoming sprints. We also used these sprints to talk about medium and long-term objectives to assure we were using both the correct technologies and the correct team-members on the project. The team was readily available via Slack throughout the project to iterate through any questions or blocking issues.
What was your primary form of communication with Maruti Techlabs?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are unique in that they provide a solution-based approach where they see your project as an extension of their team. Rather than just assigning resources and backing away, they assure that they are engaged from project planning all the way through the QA process. They may not be the least expensive, but they are the best because they provide much more than just "developers".
Are there any areas for improvement or something Maruti Techlabs could have done differently?
Not really. We had a time or two where we had some communication issues. These were however worked through immediately when they were brought to the attention of the team. They continually strive to assure we have a very good working relationship and are looking for ways to always improve it.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Dev Services for National Insurance Distributor
Custom Software Development
$200,000 to $999,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“They’ve done a good job.”
Jul 1, 2022
CTO, Medigap Life
Sean Chapman
Financial services
Pompano Beach, Florida
51-200 Employees
Phone Interview
Verified
Maruti Techlabs provides custom software development services for a national insurance distributor. They use PHP and Python as their key technologies for their development projects with the client.
The company has been happy with Maruti Techlabs’ work. The team manages the project excellently, and their development and deployment work has been organized. Their resources deliver work on schedule and provide accurate scoping for tasks and timelines. Overall, the partnership is a success.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO of Medigap Life, a national insurance distributor focused on the Medicare vertical.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Maruti Techlabs?
We were attempting to develop new technology solutions associated with the improvement of our customers’ suite of apps.
SOLUTION
What was the scope of their involvement?
We initially completed a workshop to determine the total scope of work, requirements, and our definition of success. From there, Maruti began the development process. We launched the beta and did QA tests. After that, we finally moved to production. The frameworks they used were PHP and Python.
One of the deliverables was built from scratch, while the other was a combination of a new platform and an existing one. They did some design work, too; they produced wireframes that we used for our projects’ UX.
What is the team composition?
I worked with their account manager, the project manager, and one senior developer.
How did you come to work with Maruti Techlabs?
I found Maruti online and read their reviews. That was how we engaged them.
How much have you invested with them?
We’ve spent between $200,000–$1 million.
What is the status of this engagement?
We started the partnership in January 2022, and it’s ongoing. Although our first project has been completed, we have other projects.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our measure of success is based on our ROI or the number of sales that we’ve generated as a result of their software build effort.
How did Maruti Techlabs perform from a project management standpoint?
Maruti does an excellent job in terms of project management. They’re truly organized with their deployment — they’re always on schedule. Their accuracy in terms of work scope is excellent. Most of our communications are handled through weekly and semiweekly phone calls, along with Slack communications.
What did you find most impressive about them?
They have accurate project scoping and timelines.
Are there any areas they could improve?
No, there aren’t any. They’ve done a good job.
Do you have any advice for potential customers?
Maruti is hands-on and does a good job of planning and setting expectations. As a result, you should complete their workshops.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software & App Development for Software Agency
Custom Software DevelopmentMobile App Development
$50,000 to $199,999
Nov. 2021 - June 2022
4.5
Quality
4.5
Schedule
4.0
Cost
4.5
Willing to Refer
5.0
“Communication and transparency were the two key strengths of Maruti Techlabs.”
Jun 13, 2022
Director, The CR8 Group
Paul Lawrence
Software
Cheltenham, England
1-10 Employees
Phone Interview
Verified
Maruti Techlabs developed a data analytics platform and a complimentary app for a software agency following their detailed design document. The technology stack included PHP, Node.js, React Native, and AWS.
The platform developed by Maruti Techlabs had excellent performance and response time, processing data through 23 different components in a matter of seconds. The team was very collaborative, communicative, and transparent, and they were very honest about their capabilities.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of a software agency.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Maruti Techlabs?
I had been tasked to develop a brand new platform for the temporary workforce industry. This project had a complex challenge regarding turning paper-based and hidden data into a visual dashboard with a communications component to communicate with temporary workers. This aspect was challenging because there is a three-parties agreement for these kinds of engagements in the UK. The workers work for an agency, and the agency provides them to the end client, which causes an important data disconnect.
SOLUTION
What was the scope of their involvement?
My company and I created the design document that specified our requirements, and we hired Maruti Techlabs to translate those requirements into code. It was a very collaborative and transparent process.
The product is a data analytics platform with multiple dashboards, a messaging component, and a complimentary mobile app. The technology stack that Maruti Techlabs used included PHP, Node.js, React Native, and AWS.
What is the team composition?
We worked with about 10–12 people from Maruti Techlabs, including the CEO, the commercial director, a business development person, senior leads, a project lead, a backend development lead, and a frontend development team.
How did you come to work with Maruti Techlabs?
I worked with my client to define the requirements. Then, we went through a tender process in which we sent the design document to many agencies, including some agencies listed on Clutch. Maruti Techlabs was among the top three of the 17 agencies we found for this project.
One of the key elements we were looking for in a partner was clear and transparent communication. During the tendering process, Maruti Techlabs asked us for some extra time to read the document thoroughly, and they came back with very good questions about the design from a software perspective. Ultimately, we chose them out of the three companies we shortlisted.
How much have you invested with them?
We spent around $180,000–$200,000.
What is the status of this engagement?
We engaged with Maruti Techlabs in November 2021, started working on the development project in December 2021, and completed the first part of the project in June 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I’ve been in the technology industry for 20 years, and I can say that the performance of our product is exceptional, especially related to its dashboard. It has 23 components, all feeding and requesting data, and their response time is just a few seconds. Once we go live with some larger customers, we will see if its performance matches what we’ve seen during the initial testing phase.
How did Maruti Techlabs perform from a project management standpoint?
Maruti Techlabs performed very well. We managed the sprint cycles using Confluence and Jira, and we used Zoom and Google Meet to communicate. We had daily to at least weekly stand-up meetings, depending on the stage of the project and its criticality. We also kept track of the Jira tickets, and we had recordings and notes of every conversation we had.
What did you find most impressive about them?
Communication and transparency were the two key strengths of Maruti Techlabs. Their honesty was crucial, as it always is in software development projects. They knew their boundaries and what they could and couldn’t do. During the initial calls, they brought in the right people for the task, which was great.
Are there any areas they could improve?
Maruti Techlabs’ use of the project management tools could have been better to improve visibility into the progress during the particular sprint. Additionally, I’ve noticed that some offshore teams, including them, seem to be afraid of telling the customer when something is not right. Thus, it would be great if they opened up the conversation with the customer; they were reluctant to do so at the start. Still, I was able to pull that information from them, which eventually helped everyone in the project.
Do you have any advice for potential customers?
Have a well-defined design document, discuss with them the technical aspects, and ensure that they can deliver against that design. If you do that, they’ll be good to go.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Dashboard & Mobile App Development for Software Data Company
Custom Software DevelopmentMobile App DevelopmentWeb Development
$50,000 to $199,999
Dec. 2021 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“We’ve always felt that we’re on the same page and following the same goal, which has been very refreshing.”
Jun 13, 2022
Founder & CEO, Software Data Company
Anonymous
IT Services
United Kingdom
1-10 Employees
Phone Interview
Verified
Maruti Techlabs has developed a people analytics dashboard and an employee training iOS and Andriod app for a software data company. The project has included UI/UX design and front- and backend development.
The products developed by Maruti Techlabs will help optimize end client resources by making recruitment processes more efficient and improving retention. The team is highly communicative, honest, and timely, and they’re very passionate about delivering quality products to ensure client success.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and CEO of a software data company. We process and analyze people analytics data within the high-volume recruitment sector.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Maruti Techlabs?
We needed to develop a dashboard. A challenge within the high-volume recruitment sector is that it’s very transactional, and a lot of people analytics data gets collected through different spreadsheets and data silos. Thus, we were trying to bring all that data together into one user-friendly and easy-to-use dashboard. Additionally, we wanted to create a mobile app to promote better behavioral and engagement programs across the workforce.
SOLUTION
What was the scope of their involvement?
Maruti Techlabs has helped us develop the dashboard and mobile app we needed. First, we provided them with a very detailed brief that our CTO had produced, which included a detailed outline of the framework. Then, we started to develop the visual aspect of the products, providing Maruti Techlabs with images of how we wanted them to look and feel. They were also in charge of the app’s UI/UX design.
The dashboard is accessed via a website, and it has a rating system that allows employees to rate the recruitment agency and the place of work. It also analyzes the time of service the employee served and creates demographical reports. This tool is aimed at helping customers and recruitment agencies optimize the workforce more efficiently and productively.
As for the mobile app, it serves as a communication and training tool, providing employees with training badges. Its dynamic nature is aimed at narrowing the gap between permanent and temporary employees. The app is available on iOS and Android.
Once our business is up and running, we will continue working with Maruti Techlabs on a secondary backend development project related to the products they’ve built.
What is the team composition?
We’ve worked with Dhanraj (Senior Demand Generation Manager), a project manager, a software architect, and six frontend and backend developers.
How did you come to work with Maruti Techlabs?
My CTO ran a tendering process to scope out various agencies. He created a design requirement document outlining the project’s scope and interviewed 7–8 software development agencies from around the world, including Maruti Techlabs. After the interviews, he created a scorecard of each agency and narrowed the options down to three.
I got involved during that last part of the evaluation process to see who we felt the most comfortable working with and who seemed to be a natural fit for us. Maruti Techlabs stood out from the rest for me because we had a cultural fit, and they seemed to really get our project. I was also looking for a trustworthy and accessible team to work with, and they scored highly in those aspects during the process.
How much have you invested in them?
So far, we‘ve spent around £150,000 (approximately $181,000 USD).
What is the status of this engagement?
We started working together in December 2021, and we’re still engaged with them.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our new product will help our customers optimize their workforce by attracting more candidates, increasing their retention rate, and improving employee productivity. Additionally, it will help them reduce their recruitment spending by making the recruitment process more efficient and promoting better employee behavioral practices to avoid turnovers.
How did Maruti Techlabs perform from a project management standpoint?
We’re very happy with Maruti Techlabs’ project management. They’ve rarely missed deadlines, and their communication has been fantastic. It is very important for us to have open and honest lines of communication, and Maruti Techlabs understands that very well. We communicate via Slack, emails, and video calls, and we’ve used a Gantt chart to manage the projects.
During the development process, we had daily calls involving my CTO. Additionally, we had a fortnightly call with Maruti Techlabs’ leadership, including their CEO, their director, and the project manager, to have open discussions about the progress and the challenges. This aspect really helped shape the success of the project.
What did you find most impressive about them?
Maruti Techlabs is very passionate about building quality products and launching them to ensure the clients’ success. We’ve always felt that we’re on the same page and following the same goal, which has been very refreshing.
Are there any areas they could improve?
No.
Do you have any advice for potential customers?
Provide Maruti Techlabs with a very detailed and descriptive scope, and they will deliver. Additionally, try to get Dhanraj involved in your project; he is fantastic to work with.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for Online Telehealth Company
Custom Software Development
$50,000 to $199,999
Jan. 2022 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“They’re very professional, and the team ensures the project moves on time.”
May 10, 2022
Owner, Online Telehealth Company
Anonymous
Healthcare
South Beach, Florida
1-10 Employees
Phone Interview
Verified
Maruti Techlabs provides custom software development services for an online telehealth company. They’ve built an application and CRM from scratch using React and the client’s design work.
Maruti Techlabs has delivered quality work on time and excelled at planning. The team stands out for their professionalism and seamless execution. They manage the project well, using weekly calls to track progress and communicating over phone calls and Slack. Overall, it’s easy to work with them.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of an online telehealth company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Maruti Techlabs?
We needed help with custom software development.
SOLUTION
What was the scope of their involvement?
Maruti Techlabs has built a telehealth application and CRM from scratch. They’ve done all the development using React, and 70%–90% of the design work is ours; the rest is theirs.
What is the team composition?
They have 4–5 people on the team, and there’s a primary point of contact.
How did you come to work with Maruti Techlabs?
I had a friend that used them.
How much have you invested with them?
We’ve spent about $70,000.
What is the status of this engagement?
We began our partnership in January 2022, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Working with them has been great. They execute promptly and are punctual. Also, they’re excellent at planning — they always have a well-put-together plan on their end. Overall, they’ve met expectations.
How did Maruti Techlabs perform from a project management standpoint?
Project management is excellent. We have weekly calls on the dot, and they never cancel. We just use regular phone calls, Slack, and meetings for communication.
What did you find most impressive about them?
They execute very well and are excellent to work with. They’re very professional, and the team ensures the project moves on time.
Are there any areas they could improve?
No, they have excellent planning skills.
Do you have any advice for potential customers?
Spend a lot of time preparing the scope of work and thinking about what they’ll need. Otherwise, you’ll get midway through the project, and there’ll be a bunch of corrections that you could’ve avoided in the beginning.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Decision Support Tool Dev & Design for Oil & Energy Company
Custom Software DevelopmentUX/UI Design
$10,000 to $49,999
June - Sep. 2021
4.0
Quality
4.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.0
"Maruti Techlabs was able to deliver consistently, so we were able to review everything at every stage."
Oct 6, 2021
Founder & Managing Director, Oil & Energy Company
Anonymous
Energy & natural resources
United Kingdom
1-10 Employees
Phone Interview
Verified
Maruti Techlabs enhanced an oil and energy firm's decision support tool. They created a roadmap and user stories before developing the software's designs. They also managed the client's testing efforts.
Maruti Techlabs successfully delivered all the deliverables of the company. The client was impressed with their testing process and how they were able to quickly pivot when strategies didn't work as expected. Their strong communication and project management skills were key to their success.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and managing director of an enterprise based in the UK that supports the industry through AI-powered solutions.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Maruti Techlabs?
We were upgrading an existing decision support tool that assists staff to make decisions about whether or not they could safely send technicians offshore to wind turbines.
SOLUTION
What was the scope of their involvement?
We provided Maruti Techlabs with our user requirements through Jira and Figma. The team used Angular to complete our project, and they worked using several agile sprints to develop individual screens.
At first, they developed a project roadmap, and they created user stories. They also collated UI/UX design within those user stories. After that, they were tasked to identify the timelines they expected to achieve those designs. Subsequently, they went into more detail after each iteration. They spearheaded software testing efforts, too.
What is the team composition?
We worked with a commercial manager, project manager, developers, and more.
How did you come to work with Maruti Techlabs?
Maruti Techlabs found us, and their timing was helpful. We were just on product development when they reached out to us, and we were already looking at different companies. At that time, we organized a short trial between potential vendors and Maruti Techlabs succeeded in the end. We chose them because of their high-quality testing and development process.
How much have you invested with them?
We spent £20,000–$30,000 (approximately $27,000–$40,000 USD).
What is the status of this engagement?
We partnered with them from June–September 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The engagement was quite straightforward from all perspectives. Maruti Techlabs was able to deliver what we expected without any big issues; we didn’t have any critical system-stopping bugs. Everything they did was good for testing, which gave us the opportunity to see if what they were developing was working seamlessly. Since they were releasing something every few days or weekly, we were able to quickly adjust things.
How did Maruti Techlabs perform from a project management standpoint?
Their project management workflow was good because we were using various channels to communicate. To be specific, we were able to access Slack channels they organized for us in order to spearhead discussions on particular topics regarding our project.
On top of that, whenever we had queries, we were able to get in touch with their project manager or commercial manager. Then, if there were matters that needed to be clarified, we’d jump on a video conference call on Zoom or Google Hangouts. Overall, they were very responsive, and they asked questions when they weren’t sure of some things.
What did you find most impressive about them?
Maruti Techlabs was able to deliver consistently, so we were able to review everything at every stage. There was also no gap in their communication. As a result, some design decisions were made effectively because they worked well with all the backend engineers, ensuring that there was no friction between the front- and backend.
Are there any areas they could improve?
They should take design decisions themselves or indicate improvements that would impact the future scalability and robustness of how our application worked. I would’ve loved to hear their feedback on the design, structure, and architecture of our application during the partnership, rather than just contracting them to do a piece of work.
Do you have any advice for potential customers?
Open up all communication channels possible in order to ensure that you have the level of quality you expect to get. If you tell them upfront what you need, they’ll be able to deliver. More importantly, they’re good at listening, and they’re able to adjust plans in real-time.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Web & Software Development for Data Analytics Company
Custom Software DevelopmentWeb Development
$10,000 to $49,999
Dec. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’re incredibly good at owning a complete piece of work rather than just providing labor."
Jul 9, 2021
Co-Founder, SageData
Kirill Andriychuk
IT Services
Berlin, Germany
1-10 Employees
Phone Interview
Verified
A data analytics company needed programming experts for their platform project, so they hired Maruti Techlabs. Their main responsibilities are web and software development.
Maruti Techlabs made a good first impression when they were able to deliver on an integration project for one of the company's clients. The internal stakeholders are particularly impressed with the team's field expertise, exceptional approach to project management, and timeliness.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the co-founder of SageData, a data analytics company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Maruti Techlabs?
We needed programming resources and experts in certain technologies in order to help us build our platform.
SOLUTION
What was the scope of their involvement?
They do web and software development for us. In the beginning, we wanted somebody who could code in a particular language, and work with technologies such as APIs in order to do a set of specific tasks that needed to be done. As we started working with them, we got a very good impression of how they address project management and expectation management — we then started scaling up our work in other areas like web development.
Maruti would help us with WordPress or frontend work using React when we need them to.
What is the team composition?
We started with one and increased the team to around five people. They provided us leadership roles with people who could oversee the project, as well as guide their experts from a strategic perspective on how to get things done. They have a project manager who would allocate resources at different stages, and experts in WordPress, PHP, CSS, people who work with databases, Python, AWS, etc — Maruti has a broad spread of expertise.
How did you come to work with Maruti Techlabs?
They reached out to us through email, and the timing was good when we actually needed somebody. They sent us a short description of what they do and what they specialize in — I then responded to that email and we set up a call.
How much have you invested with them?
We’ve spent somewhere between $3,000-$5,000 a month.
What is the status of this engagement?
We started working together in March 2021, and our partnership is still ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
When we had a client that we needed to integrate into our platform or into a new data source, their team did it in 24 hours which was very good. I was looking for months for somebody who could help us with the design and improvements of our website, and it was a big project span.
There was a lot of work from structural improvement on the website like expediting speed, to redesigning the pages to creating workflows — I got so frustrated with all the platforms like Freelancer that we looked at, because they all overpromised and underdelivered. It was months of frustration.
Then I came to Maruti Techlabs, and I asked them if they had somebody who could help us with WordPress and do a lot of work for a month. They said they do, but all their people were busy. They spoke internally, they asked me for the specs, and then they came back within a few days to tell us they shuffled some things around in order to give us somebody for three weeks.
Although I’d consider them to be premium priced, at the end of the day, they’re much cheaper because their experts are so good that they worked with us right away.
How did Maruti Techlabs perform from a project management standpoint?
Their project management skills are exceptional, and it’s one of the key reasons why they’re so successful at what they do — they meet the deadlines and they deliver what they promise. They use Jira to manage the project, and it’s where they do all the proper commenting. They ask questions throughout the tasks and when they do something, they put screenshots and links to show us what they did so that we can review it.
What did you find most impressive about them?
One of their strongest points compared to other freelancers is they’re incredibly good at owning a complete piece of work rather than just providing labor. They don’t focus on selling hours, but they’re very good at delivering results. They also take their time to find out what you’re looking for as a result and are incredibly good at expectation management.
When they say it’s going to be done next week, they deliver on time. I have absolute confidence in them and I can sleep soundly knowing everything is going to be done on time. When they can’t do something, they tell us openly which makes me trust them even more.
Are there any areas they could improve?
No, I consider them to be one of our key partners. The only thing they could do is have more resources available. It’s our fault more than anything for not being able to provide them with what they need consistently.
Do you have any advice for potential customers?
Have a clear understanding of what you want as an outcome.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Machine Learning Prediction Tool for Auto Parts Manufacturer
BI & Big Data Consulting & SICustom Software Development
$10,000 to $49,999
Sep. 2020 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.0
“They always make sure that we’re happy with what we have.”
Jun 15, 2021
VP Product Development, Auto Parts Manufacturer
Anonymous
Manufacturing
Simi Valley, California
201-500 Employees
Phone Interview
Verified
Maruti Techlabs has developed a machine learning (ML) tool for an auto parts manufacturer. The goal is to have a more accurate prediction of sales. To date, the team is helping the company improve the tool.
While actual results from the ML tool’s usage remain to be seen, the company expects predictions to be 100% accurate. Highlighting Maruti Techlabs’ communication skills, the client praises their overall customer service. Their responsiveness has impressed the firm and ensured continued engagement.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the VP of product development at an auto parts manufacturing company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Maruti Techlabs?
We’re developing a tool to better predict sales on the auto parts that we’ve developed. The prediction is based on data from previously developed parts.
SOLUTION
What was the scope of their involvement?
Maruti Techlabs developed a machine learning (ML) tool for us to learn from our data. Before we paid them anything, we signed an NDA for the data they’d evaluate. After about a month of evaluation, they came back to us with the correlations of variables in our data. Then, they quoted the project in three phases.
Phase one was a deeper dive into the data, and the initial payment was 10% of the whole project’s cost. They spent another month cleaning and analyzing our data. Once the analysis was done, we paid them for 70% of the project and they went on developing the ML tool.
We’ve recently approved the solution, but it’s not up on our systems yet. To continue improving its performance and fix issues going forward, they’re giving us 10 hours of service per month for a year after the development.
What is the team composition?
Our point person is Dhanraj (Strategy Manager for Demand Generation & Enterprise Sales). He serves as Maruti Techlabs’ marketing person. We’ve also worked with a couple of sophisticated programmers.
How did you come to work with Maruti Techlabs?
I talked to around eight companies before I chose Maruti Techlabs. The companies were very similar in terms of how they said they'd work on the project. What distinguished Maruti Techlabs was their case study. I was looking for case studies to see which companies had done a similar project to what I wanted, and they sent me the most similar case study.
How much have you invested with them?
We’ve spent between $25,000–$50,000.
What is the status of this engagement?
We first contacted them in September 2020, and the engagement is technically ongoing. We only recently approved the tool, and we’re currently moving it from their servers to ours.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The quality of their service is great. There hasn’t been a time when I’ve sent an email and they don’t respond. We also always have regular calls. Meanwhile, it’s hard to judge the true final outcome of the project because we haven’t started using the tool yet.
However, we expect it to improve the accuracy of our predictions by 100%. Our predictions above a thousand pieces of parts are going to be 30% accurate, which is pretty decent for us. Everything under a thousand pieces will be 80% accurate. It remains to be seen how the tool works for all the new parts.
How did Maruti Techlabs perform from a project management standpoint?
We communicate via Zoom or MS Teams. They use an API that lets them extract more current data, and we have biweekly meetings to address our questions and progress.
Meanwhile, the development has taken nine months to finish, though their estimation was between 4–6 months. We’ve run into some issues when they barked up the wrong tree. Despite that, their communication has been so good, and we’ve sorted the issues out.
What did you find most impressive about them?
Maruti Techlabs is attentive to customer service. Their communication is great even after the development. They always make sure that we’re happy with what we have. I’m sure that they’ll continue doing that based on the experience I’ve had with them in the past 8–9 months.
Are there any areas they could improve?
In terms of customer service, there isn't anything they need to improve. Meanwhile, I still have to see the results going forward to know if we could've done better somewhere else.
Do you have any advice for potential customers?
Give them the clearest picture of the project that you can. In our case, we’ve given them the most data that we can. They’re not in our business, so it’s important for us to be exact in what we want and where we want to use it. On the flip side, since they know more about data than I do, I let them tell me what’s truly correlated in our data.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
"They happen to not be the cheapest provider, and other companies have quoted a significantly lower rate."
Willing to Refer
4.0
NPS
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