MARSHAL LK

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Techz, an educational institute.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MARSHAL LK?

We needed support in designing and developing a custom website for our educational institute.

SOLUTION

What was the scope of their involvement?

MARSHAL LK designed and developed a custom website for our educational institute that streamlined student enrollment, improved communication with parents, and showcased our programs more effectively. The team also created a secure backend system to manage student data, class schedules, and announcements.

MARSHAL LK's work covered both design and development. The team started with a discovery phase, where they worked closely with our team to understand our needs, audience, and pain points. From there, they handled the following:

• UI/UX design of the entire website, including wireframes and high-fidelity mockups
• Custom website development using a CMS that allowed our staff to easily update content
• Student portal development, where students could log in to view their schedules, grades, and announcements
• Enrollment form integration with backend tracking and automated notifications
• Parent communication dashboard, enabling newsletters and notices to be sent easily
• Mobile responsiveness and performance optimization
• Basic SEO setup and Google Analytics integration

MARSHAL LK also provided training for our administrative team and offered post-launch support for bug fixes and updates.

What is the team composition?

Our project team from MARSHAL LK typically consisted of five members, including a project manager, two developers, a UI/UX designer, and a QA specialist.

How did you come to work with MARSHAL LK?

I found MARSHAL LK through a referral. A colleague in my professional network had worked with them on a mobile app development project and had great things to say about their responsiveness and technical capabilities. That gave me the confidence to reach out and set up an initial consultation.

What stood out about MARSHAL LK was their personalized approach and how quickly they understood our business goals. We spoke with a few agencies, but MARSHAL LK offered a clear roadmap from the beginning, along with realistic timelines and transparent pricing. The team didn’t try to upsell unnecessary features and seemed genuinely focused on delivering value. Their portfolio showed a strong track record with similar projects, which gave us added confidence.

How much have you invested with them?

For the full scope of design, development, and initial post-launch support, we invested approximately $10,000.

What is the status of this engagement?

Our project with MARSHAL LK officially kicked off in March 2025. The main phase of the project was completed and launched in July 2025. However, we’re still working with MARSHAL LK on an ongoing basis for maintenance, updates, and occasional feature enhancements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since launching the new website and student portal, we’ve seen a 30% increase in online enrollment submissions, which has significantly streamlined our admissions process. Parent engagement also improved, with a 50% rise in newsletter open rates thanks to the new communication dashboard. Additionally, student satisfaction surveys reflected a 25% boost in positive feedback regarding ease of accessing schedules and grades. These metrics clearly show the project’s impact on improving our operational efficiency and community engagement.

Before the new website launch, our average monthly online enrollment submissions were around 120. Within three months after going live with MARSHAL LK’s solution, that number rose to approximately 156 submissions per month, representing a 30% increase. We attribute this to the streamlined enrollment form, faster load times, and improved mobile accessibility, all of which reduced friction for applicants.

The feedback has been overwhelmingly positive. Parents have told us that the communication dashboard makes it much easier to stay informed about school events, announcements, and newsletters without having to sift through multiple emails. Students appreciate the centralized access to announcements and timely updates, which helps them stay on top of their schedules and deadlines. One parent mentioned it felt like the school was “finally speaking our language” when it came to digital communication, which was really encouraging to hear.

How did MARSHAL LK perform from a project management standpoint?

MARSHAL LK’s project management was very professional and organized. The team set clear milestones and kept us updated throughout the project with regular progress reports. The project manager was responsive and proactive in addressing any issues or questions we had. They delivered the core website and portal on schedule, which helped us launch right before our new enrollment cycle. Overall, their adherence to timelines gave us confidence and kept the project running smoothly.

Our main form of communication was through video calls and email. We had weekly video meetings to discuss progress and address any questions, while day-to-day updates and quick clarifications happened over email and occasional messaging apps. This mix worked really well to keep everything on track.

What did you find most impressive about them?

What really impressed us was MARSHAL LK's commitment to understanding our unique needs and their flexibility in adapting solutions as our project evolved. Unlike some other vendors who offer cookie-cutter approaches, MARSHAL LK took the time to listen carefully and customize features that truly fit our educational institute. Their transparent communication and willingness to go the extra mile, whether through additional training sessions or quick fixes, made the entire experience smooth and collaborative. 
I highly recommend MARSHAL LK for anyone seeking a reliable and skilled web design company in Sri Lanka. Their team, led by the impressive Marshal, combines deep expertise as an SEO specialist in Sri Lanka and digital marketing expert in Sri Lanka to deliver solutions that truly drive result

Are there any areas they could improve?

If I had to suggest one area for improvement, it would be to provide a bit more detailed documentation during the handover phase. While the training sessions were helpful, having comprehensive user manuals or quick-start guides would have made it easier for some of our less tech-savvy staff to navigate the new system independently. That said, their support team was always quick to assist whenever we needed help.